SaaStr

AUGUST 12, 2020

Rather than the CEO running around telling the engineers exactly what to build, you now have product managers. Salesforce is the most successful cloud software company, and so it’s worth I think learning from the things that they’ve done. So, what is the cadence? I’ve really learned this is a good thing to do.

Startup 276

Startup Software Review Scale Systems Review 276

ProfitWell

OCTOBER 1, 2019

When designing your culture code, here are nine mistakes to be aware of. Mistake 1) Assuming everyone in your company is on the same page about the culture you're building. When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

SaaStr

JULY 3, 2020

Salesforce is the most successful cloud software company, and so it’s worth, I think, learning from the things that they’ve done. Then, the final thing I like to do as part of the finance calendar is make snap board meetings, because you want the board to review the information while it’s still fresh.

Software Review 196

Software Review Scale Systems Review Startup 196

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. Cyber attacks have gone up 125% from the previous year, and with companies shifting to partial or fully remote settings, it shows no sign of slowing down. And then, it allows companies to be more enterprise-ready.

Scale 211

Scale Software Review compliance Technical Review 211

Buffer Resources

SEPTEMBER 11, 2023

I’ve been invited to speak on hundreds of podcasts and written for some of the most prestigious websites in business and marketing, like Buffer, HubSpot, Nasdaq, Harvard Business Review, Fast Company, NBC, and more. Graphic design: The ability to create and edit graphics using software such as Adobe Photoshop or Illustrator.

Sales Recruiting 135

Sales Recruiting Sales Hiring Scale Social Media 135

SaaStr

FEBRUARY 25, 2020

to, “When and how often is sales tax due to the state?”. Software as a Service is currently taxable in about one-third of US states, and that number is only growing as outdated state sales tax laws slowly catch up with the way we’re doing business today. . And, these laws often completely contradict one another. . ” 2.

Merchant Services 169

Merchant Services Scale Technical Review Sales Hiring 169

SaaStock

FEBRUARY 14, 2019

Patrick Arippol kickstarted his professional path with an engineering degree, followed by an MBA from Stanford. His first career steps were at Seer Technologies and Monitor Company in the 1990s. Diego Cordovez is an engineering graduate turned entrepreneur. Later on, he was a Mechanical Engineer at CB&I.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

MAY 15, 2020

Finally, before YesWare, she was VP of Sales @ Engine Yard, where she tripled monthly recurring revenue, over the course of her 3+ year tenure, in 3 key leadership roles. Listen to the start of the episode for a promo code to our upcoming events! How does company culture impact the quality of customer success?

Sales Hiring 194

Sales Hiring Scale Technical Review Outsourcing Services 194

Neil Patel

AUGUST 13, 2020

Pair that with constantly evolving search engine algorithms and you have a recipe for burnout and frustration (on top of your every-day to-do’s). If anything seems off or doesn’t fit what you’re looking for, move on to a digital marketing company that feels like a better fit for you and your business. Real-world client testimonials.

Social Media 145

Social Media Marketing Advertising Content Marketing 145

Neil Patel

NOVEMBER 5, 2020

Imagine for a moment that you visit the pricing page of a software product after clicking through from a content piece sent to you via email. Do they have a great company culture? Most companies omit this characteristic when ticking the criteria for choosing an agency of any kind. And they’ll be more successful.

Marketing 124

Marketing Technical Review Social Media Systems Review 124

SaaStr

FEBRUARY 22, 2019

So I see today is a company of 160 people. I’m CEO of Dataiku and Dataiku is a software platform that enables business analyst and data scientist to work collaboratively to deliver a large machine learning projects. Well, are you selling software or not. Florian Douetteau: I am Florian. And so we exist for five years now.

Sales Hiring 112

Sales Hiring Scale Sales Recruiting Company Culture 112

Buffer Resources

SEPTEMBER 11, 2023

I’ve been invited to speak on hundreds of podcasts and written for some of the most prestigious websites in business and marketing, like Buffer, HubSpot, Nasdaq, Harvard Business Review, Fast Company, NBC, and more. Graphic design: The ability to create and edit graphics using software such as Adobe Photoshop or Illustrator.

Sales Recruiting 52

Sales Recruiting Sales Hiring Scale Social Media 52

FastSpring

OCTOBER 23, 2018

Behind all of our favorite apps, software,—even everyday items like our headphones, there’s a hard-working product team driving innovation and developing the products we love. I know I’ve experienced a variety of strategies and techniques during my time at companies like Procore Technologies and PayJunction. Is it easy to use?

Scale 64

Scale Sales Hiring Technical Review Leadership 64

SaaStr

SEPTEMBER 6, 2019

Listen to the start of the episode for a promo code to our upcoming events! Here’s what Pat talks about: Engineering your own luck. How to build an engineering team. Went to a company called NetSuite, which is one of the earliest cloud companies. And the prior software company I worked for as well.

Sales Hiring 130

Sales Hiring Scale Underperforming Technical Team Software Review 130

SaaStr

APRIL 18, 2019

And my education, I went to MIT to study mechanical engineering, and I think I would have thought I was going to go into the pump business like my father. They were building time and expense software. I sell highly engineered complex pumps and I can’t sell them like a book online.” I was more of an engineer, MBA.

Sales Recruiting 170

Sales Recruiting VP of Engineering Scale SaaS Payments 170

SaaStr

NOVEMBER 2, 2019

Listen to the start of the episode for a promo code to our upcoming events! In Today’s Episode We Discuss: * How Krish made his way into the world of SaaS and came to found one of India’s fastest growing SaaS companies in Chargebee? Billion acquisition is just one milestone in the early innings of the company’s story.

Scale 126

Scale SaaS Payments Sales Recruiting Payment Services 126

SaaStr

JULY 25, 2021

I still remember the very first time I met Dev back in 2011 and I was this engineer turn first-time founder, CEO running the business. Actually that was one of the questions I had when I did my diligence was like, how do we, because as a VC has to look a lot of these open source businesses and the challenge was where do you put the Pay Wall?

Sales Recruiting 251

Sales Recruiting Sales Hiring Scale VP of Engineering 251

SaaStr

APRIL 30, 2023

Alex : Is this a company where you can be heads down and just work on improving the product one feature at a time or do you feel like you guys are in a high-stakes, more stressful race? As anyone who uses productivity software knows there are a lot of very smart people working in this broad category. Anyone, raise your hand.

Sales Hiring 255

Sales Hiring Underperforming Technical Team Technical Review Scale 255

SaaStr

NOVEMBER 15, 2019

Sid Sijbrandi , Founder & CEO @ Gitlab, a single application for the entire software development lifecycle. Jeppe Rindom is the Founder & CEO @ Pleo, the simple spending solution for your company automating expense reports and simplifying company expenses. Loving our podcast content? How aligned are time zones?

Education 107

Education Sales Hiring Technical Review Underperforming Technical Team 107

SaaStr

MAY 31, 2019

Why should engineers also be doing customer support? * Why should your engineers be heavily involved in the customer support hiring process? We’re just making our first, sort of, one to two hires in the company. Because your engineers are working on important things. What are the benefits of this?

VP of Engineering 130

VP of Engineering Sales Hiring Scale Systems Review 130

SaaStr

APRIL 17, 2019

I mean, my career started as a software engineer, and out of frustration, I went into sales. This was almost 10 years ago, and all of our competition were on-premise software, and so this was really an opportunity to kinda disrupt using the next gen of delivery platforms. There’s a bad review on my profile.

DevOps as a Service 100

DevOps as a Service Sales Recruiting Scale Sales Hiring 100

SaaStr

APRIL 9, 2019

Being an engineer can give you the upper hand as a CEO because you understand the product. Flexible integration with any other software, hardware or business workflow applications. Eric Yuan : It really depends, if you think you’ve learned a lot where you were before, at other companies, you really can start as a sole founder.

Sales Hiring 129

Sales Hiring Scale CTO Hire Marketing 129

SaaStr

MARCH 26, 2019

But we provide a combination of APIs and software. To help companies of every size, yes, accept payments but also manage billing, tackle fraud, issue cards, and basically run your commerce side of your business online. We’re giving developers at those companies the tools to build what their company needs.

Scale 150

Scale Payment Services Payment Methods Scaling 150

SaaStr

OCTOBER 22, 2020

I studied electrical engineering. And so I came out to Silicon Valley and worked for semiconductor companies, both startups and big companies. And the team really liked me, but I had no real experience in what Okta was doing, which was security and identity and enterprise software. I did that for about a year and a half.

Sales Hiring 166

Sales Hiring Scale Interviewing Technical Review 166

SaaStr

OCTOBER 4, 2019

Listen to the start of the episode for a promo code to our upcoming events! The mortality rate of SMBs is so high that you are going to always have high churn due to the customer segment? It’s mostly engineering, I would say. Even our engineering leadership team is remote. Loving our podcast content?

Scale 119

Scale SaaS Payments SMB Sales Hiring 119

SaaStr

MAY 24, 2019

235: Andrew Filev is the Founder & CEO @ Wrike, the cloud based collaboration and project management software that scales across teams in any business. In Dec 2008, Vista Equity Partners acquired a majority stake in Wrike for a deal reportedly valuing the company at $800m. What was that ‘ah-ha’ moment?

Sales Hiring 143

Sales Hiring Scale SMB Sales Recruiting 143

OpenView Labs

FEBRUARY 20, 2020

On the surface, integrating enterprise sales into a resolutely product-led company might seem like an almost impossible pivot, but it’s actually more common than you might think. In my role as Head of Global Sales Strategy and Operations at Atlassian, I lead the team that is redefining how B2B software is sold to enterprise companies.

Enterprise 52

Enterprise Sales Hiring Sales Underperforming Technical Team 52

SaaStr

MARCH 18, 2019

But we provide a combination of APIs and software. To help companies of every size, yes, accept payments but also manage billing, tackle fraud, issue cards, and basically run your commerce side of your business online. We’re giving developers at those companies the tools to build what their company needs.

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

User Pilot

FEBRUARY 5, 2021

The teams may consist of engineers, designers, and analysts, as well as other roles. Want to run such product experiments on your own without code? So attempting to get to know everyone will help you understand the company culture and how they fit together in the company. What Does a Product Growth Manager Do?

Management 105

Management Sales Hiring Onboarding User Experience 105

Sales Hacker

APRIL 25, 2019

Early in my career, I saw firsthand how a $20M funded company went from startup to NASDAQ IPO to being delisted in the span of three years due to frivolous spending (but that’s a story for another day). My cost-conscious lens (plus our proven outbound sales program) has served my company, Leadium, well. Software costs.

Outsourcing Services 76

Outsourcing Services Sales Hiring Sales Outsourcing Outsourced Development 76

SaaStr

JULY 20, 2021

Expensify started as what was viewed as a horrible idea and turned into a successful company whose product is used by companies big and small. That was in no small part due to having a board that was aligned with David’s vision. 3D graphics engines throughout middle school and high school. That’s Expensify.

Underperforming Technical Team 245

Underperforming Technical Team Sales Hiring AWS Business Model 245

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. In 2019 I worked with amazing companies, venture capital firms, and startup accelerators around the world.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

SaaStr

AUGUST 30, 2019

Finally, prior to HelloSign Whitney spent close to 5 years at Box where as SVP Global Marketing & GM Enterprise she took on all of marketing globally for Box and was responsible for reshaping the company brand from SMB to enterprise. Listen to the start of the episode for a promo code to our upcoming events!

Sales Hiring 130

Sales Hiring Scale Technical Advisors Underperforming Technical Team 130

CustomerSuccessBox

JULY 19, 2022

Engineering: If the product needs to be configured with the client’s internal systems, it should be done quickly and efficiently by experts. A customer success organization should design its brand evangelism strategies at this stage by reaching out to testimonials, reviews, case studies, and more. Everyone must support the plan.

Customer Success 52

Customer Success SaaS Payments Payment Services Outsourced Development 52

Chargify

AUGUST 6, 2019

Then, they offered their software solution to online marketers who were interested in this “new way” of marketing. . HubSpot wasn’t just preaching inbound marketing to get people to sign up for their software. Yahoo dominated the search engine space until Google showed up. Will HubSpot be one of these companies?

Subscription 40

Subscription Payment Features Revenue Software Review 40

SaaStr

MARCH 12, 2019

We sold software. Every night at 5:00pm let’s do film review. Run a daily film review, 5-6pm every night to move this process accordingly, and now you’ve got … hopefully check this off and it’s all green. Why are we so obsessed with sales being focused on revenue? How did that gain work? But sales I can.

Scale 216

Scale Sales Hiring Revenue VP of Engineering 216

SaaStr

SEPTEMBER 23, 2020

And I’ve been in the world of enterprise software ever since. It’s no different than any endeavor, whether it’s a relationship or whether it’s company building and selling software to people, it’s about trust. Harry Stebbings: What a great has been. He said, “Ask about this.

Scale 193

Scale Leadership Underperforming Technical Team Scaling 193