SaaStr

NOVEMBER 8, 2022

Some employees only require a few short hours of training, while others may require days or even months, especially where tech boot camps are involved for job functions like software engineering, data science, and machine learning. . Stage 3: Employee Development. Growth is always a work in progress, even for leaders.

Underperforming Technical Team 246

Underperforming Technical Team Technical Review Acquisition Company Culture 246

Intercom, Inc.

OCTOBER 19, 2018

Large engineering organizations face a common problem – different teams working on different parts of a product can end up having specific domain knowledge, and even specific cultures, that can lead to silos. For instance, nearly a decade ago, Facebook established their engineering bootcamp program. What is an engineering tour?

Engineering 106

Engineering Technical Review Software Review Systems Review 106

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. Cyber attacks have gone up 125% from the previous year, and with companies shifting to partial or fully remote settings, it shows no sign of slowing down. And then, it allows companies to be more enterprise-ready.

Scale 211

Scale Software Review compliance Technical Review 211

SaaStock

FEBRUARY 14, 2019

Patrick Arippol kickstarted his professional path with an engineering degree, followed by an MBA from Stanford. His first career steps were at Seer Technologies and Monitor Company in the 1990s. Diego Cordovez is an engineering graduate turned entrepreneur. Later on, he was a Mechanical Engineer at CB&I.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

FEBRUARY 25, 2020

to, “When and how often is sales tax due to the state?”. Software as a Service is currently taxable in about one-third of US states, and that number is only growing as outdated state sales tax laws slowly catch up with the way we’re doing business today. . And, these laws often completely contradict one another. . ” 2.

Merchant Services 192

Merchant Services Scale Technical Review Sales Hiring 192

SaaStr

JULY 25, 2021

I still remember the very first time I met Dev back in 2011 and I was this engineer turn first-time founder, CEO running the business. Actually that was one of the questions I had when I did my diligence was like, how do we, because as a VC has to look a lot of these open source businesses and the challenge was where do you put the Pay Wall?

Sales Recruiting 261

Sales Recruiting Sales Hiring Scale VP of Engineering 261

Neil Patel

AUGUST 13, 2020

Pair that with constantly evolving search engine algorithms and you have a recipe for burnout and frustration (on top of your every-day to-do’s). If anything seems off or doesn’t fit what you’re looking for, move on to a digital marketing company that feels like a better fit for you and your business. Real-world client testimonials.

Social Media 145

Social Media Marketing Advertising Content Marketing 145

Buffer Resources

SEPTEMBER 11, 2023

I’ve been invited to speak on hundreds of podcasts and written for some of the most prestigious websites in business and marketing, like Buffer, HubSpot, Nasdaq, Harvard Business Review, Fast Company, NBC, and more. Graphic design: The ability to create and edit graphics using software such as Adobe Photoshop or Illustrator.

Sales Recruiting 140

Sales Recruiting Sales Hiring Scale Social Media 140

SaaStr

MARCH 12, 2019

We sold software. Every night at 5:00pm let’s do film review. Run a daily film review, 5-6pm every night to move this process accordingly, and now you’ve got … hopefully check this off and it’s all green. Why are we so obsessed with sales being focused on revenue? How did that gain work? But sales I can.

Scale 261

Scale Sales Hiring Revenue VP of Engineering 261

SaaStr

FEBRUARY 22, 2019

So I see today is a company of 160 people. I’m CEO of Dataiku and Dataiku is a software platform that enables business analyst and data scientist to work collaboratively to deliver a large machine learning projects. Well, are you selling software or not. Florian Douetteau: I am Florian. And so we exist for five years now.

Sales Hiring 120

Sales Hiring Scale Sales Recruiting Company Culture 120

Neil Patel

NOVEMBER 5, 2020

Imagine for a moment that you visit the pricing page of a software product after clicking through from a content piece sent to you via email. Do they have a great company culture? Most companies omit this characteristic when ticking the criteria for choosing an agency of any kind. And they’ll be more successful.

Marketing 124

Marketing Technical Review Social Media Systems Review 124

ProfitWell

OCTOBER 1, 2019

When designing your culture code, here are nine mistakes to be aware of. Mistake 1) Assuming everyone in your company is on the same page about the culture you're building. When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

User Pilot

OCTOBER 20, 2024

Gamification onboarding and the right user onboarding software can turn your product experience into something enjoyable. If your product falls under these categories, awarding badges may work well for you: Learning management systems: LMS, like Growth Engineering, use badges to reward users for completing courses or training modules.

Onboarding 102

Onboarding Engagement Software Review Retention 102

SaaStr

MARCH 26, 2019

But we provide a combination of APIs and software. To help companies of every size, yes, accept payments but also manage billing, tackle fraud, issue cards, and basically run your commerce side of your business online. We’re giving developers at those companies the tools to build what their company needs.

Scale 160

Scale Payment Services Payment Methods Scaling 160

SaaStr

APRIL 9, 2019

Being an engineer can give you the upper hand as a CEO because you understand the product. Flexible integration with any other software, hardware or business workflow applications. Eric Yuan : It really depends, if you think you’ve learned a lot where you were before, at other companies, you really can start as a sole founder.

Sales Hiring 141

Sales Hiring Scale CTO Hire Marketing 141

SaaStr

JULY 20, 2021

Expensify started as what was viewed as a horrible idea and turned into a successful company whose product is used by companies big and small. That was in no small part due to having a board that was aligned with David’s vision. 3D graphics engines throughout middle school and high school. That’s Expensify.

Underperforming Technical Team 246

Underperforming Technical Team Sales Hiring AWS Business Model 246

Sales Hacker

APRIL 25, 2019

Early in my career, I saw firsthand how a $20M funded company went from startup to NASDAQ IPO to being delisted in the span of three years due to frivolous spending (but that’s a story for another day). My cost-conscious lens (plus our proven outbound sales program) has served my company, Leadium, well. Software costs.

Outsourcing Services 86

Outsourcing Services Sales Hiring Sales Outsourcing Outsourced Development 86

FastSpring

OCTOBER 23, 2018

Behind all of our favorite apps, software,—even everyday items like our headphones, there’s a hard-working product team driving innovation and developing the products we love. I know I’ve experienced a variety of strategies and techniques during my time at companies like Procore Technologies and PayJunction. Is it easy to use?

Scale 61

Scale Sales Hiring Technical Review Leadership 61

User Pilot

FEBRUARY 5, 2021

The teams may consist of engineers, designers, and analysts, as well as other roles. Want to run such product experiments on your own without code? So attempting to get to know everyone will help you understand the company culture and how they fit together in the company. What Does a Product Growth Manager Do?

Management 105

Management Sales Hiring Onboarding User Experience 105

ChurnZero

NOVEMBER 26, 2024

A clear, detailed, and well-written customer success job description is essential to attract the right candidate while providing important information about the company, necessary qualifications and skills for the role , company culture, benefits and more. Foster a culture of customer-centricity throughout the organization.

Technical Review 52

Technical Review Sales Recruiting Customer Success Sales Hiring 52

Unbounce

OCTOBER 15, 2024

It works like this: People who are already looking for services like yours find your content through search engines, social media, or referrals. By creating valuable content and optimizing your website for search engines , you can attract leads who are actively seeking solutions. collecting email addresses or sign-ups for a webinar).

Strategy 74

Strategy AI Search Marketing Social Media 74

SaaStr

OCTOBER 24, 2019

I coded most of my life but I studied sociology because I think the interface between people and technology is more interesting than technology alone. When we founded Tradeshift, we really just… there was very, very few SaaS companies around. ” And now we have the first crop of hundred billion dollar SaaS companies, right?

Payments 118

Payments Payment Features SaaS Payments Underperforming Technical Team 118

OpenView Labs

FEBRUARY 20, 2020

On the surface, integrating enterprise sales into a resolutely product-led company might seem like an almost impossible pivot, but it’s actually more common than you might think. In my role as Head of Global Sales Strategy and Operations at Atlassian, I lead the team that is redefining how B2B software is sold to enterprise companies.

Enterprise 52

Enterprise Sales Hiring Sales Underperforming Technical Team 52

Buffer Resources

SEPTEMBER 11, 2023

I’ve been invited to speak on hundreds of podcasts and written for some of the most prestigious websites in business and marketing, like Buffer, HubSpot, Nasdaq, Harvard Business Review, Fast Company, NBC, and more. Graphic design: The ability to create and edit graphics using software such as Adobe Photoshop or Illustrator.

Sales Recruiting 52

Sales Recruiting Sales Hiring Scale Social Media 52

Chargify

AUGUST 6, 2019

Then, they offered their software solution to online marketers who were interested in this “new way” of marketing. . HubSpot wasn’t just preaching inbound marketing to get people to sign up for their software. Yahoo dominated the search engine space until Google showed up. Will HubSpot be one of these companies?

Subscription 40

Subscription Payment Features Revenue Software Review 40

CustomerSuccessBox

JULY 19, 2022

Engineering: If the product needs to be configured with the client’s internal systems, it should be done quickly and efficiently by experts. A customer success organization should design its brand evangelism strategies at this stage by reaching out to testimonials, reviews, case studies, and more. Everyone must support the plan.

Customer Success 52

Customer Success SaaS Payments Payment Services Outsourced Development 52

Sales Hacker

FEBRUARY 1, 2021

We’re talking with Callie Moriarty, an enterprise account executive at 6 River Systems, which is software that manages robotics platforms that help pack e-commerce shipments. Callie Moriarty: 6 River is a software solution that enables our mobile robots for each picking in warehouses. Sam Jacobs : What does 6 River Systems do?

Underperforming Technical Team 76

Underperforming Technical Team Scale Sales Hiring Systems Review 76

SmartKarrot

MARCH 8, 2022

She is a Customer Success Manager Strategist at Catalyst Software who helps several companies retain and satisfy their customers. A changemaker, a leader, and an engineer at the core, Erika Villarreal is a trailblazer in the Customer Success field. In turn, Diana helps her clients’ businesses grow. Erika Villarreal.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

SmartKarrot

MAY 5, 2021

Contributes to company culture by providing radical candor and patient guidance to the Client Services team and fellow ChartSpan employees. Work with cross-functional counterparts in Sales, Product Management, Engineering and Professional Services to evolve, scale and improve the customer’s Qualtrics experience.

VP of Engineering 10

VP of Engineering Customer Success Technical Review Scale 10

SmartKarrot

DECEMBER 16, 2021

The customer experience (CX) has always been a priority for companies. Pay attention to the CX engines. Companies might find it hard to come up with a wholly new product, which causes the risk of appearing like an “also-ran.” But surprisingly, most businesses have had a (very) late-start to actioning CX strategies. Yet, only 26.2%

Technical Review 11

Technical Review Technology Cost optimization & reporting Customer Lifetime Value 11

SaaStr

APRIL 18, 2019

And my education, I went to MIT to study mechanical engineering, and I think I would have thought I was going to go into the pump business like my father. They were building time and expense software. I sell highly engineered complex pumps and I can’t sell them like a book online.” I was more of an engineer, MBA.

Sales Recruiting 223

Sales Recruiting VP of Engineering Scale SaaS Payments 223

SaaStr

MARCH 18, 2019

But we provide a combination of APIs and software. To help companies of every size, yes, accept payments but also manage billing, tackle fraud, issue cards, and basically run your commerce side of your business online. We’re giving developers at those companies the tools to build what their company needs.

Scale 139

Scale Payment Services Payment Methods Sales Hiring 139

SaaStr

MAY 15, 2020

Finally, before YesWare, she was VP of Sales @ Engine Yard, where she tripled monthly recurring revenue, over the course of her 3+ year tenure, in 3 key leadership roles. Listen to the start of the episode for a promo code to our upcoming events! How does company culture impact the quality of customer success?

Sales Hiring 239

Sales Hiring Scale Technical Review Outsourcing Services 239

SaaStr

SEPTEMBER 6, 2019

Listen to the start of the episode for a promo code to our upcoming events! Here’s what Pat talks about: Engineering your own luck. How to build an engineering team. Went to a company called NetSuite, which is one of the earliest cloud companies. And the prior software company I worked for as well.

Sales Hiring 148

Sales Hiring Scale Underperforming Technical Team Software Review 148

SaaStr

NOVEMBER 2, 2019

Listen to the start of the episode for a promo code to our upcoming events! In Today’s Episode We Discuss: * How Krish made his way into the world of SaaS and came to found one of India’s fastest growing SaaS companies in Chargebee? Billion acquisition is just one milestone in the early innings of the company’s story.

Scale 148

Scale Sales Recruiting SaaS Payments Payment Services 148

SaaStr

OCTOBER 22, 2020

I studied electrical engineering. And so I came out to Silicon Valley and worked for semiconductor companies, both startups and big companies. And the team really liked me, but I had no real experience in what Okta was doing, which was security and identity and enterprise software. I did that for about a year and a half.

Sales Hiring 200

Sales Hiring Scale Interviewing Technical Review 200

SaaStr

MAY 31, 2019

Why should engineers also be doing customer support? * Why should your engineers be heavily involved in the customer support hiring process? We’re just making our first, sort of, one to two hires in the company. Because your engineers are working on important things. What are the benefits of this?

VP of Engineering 148

VP of Engineering Sales Hiring Scale Systems Review 148