Remove Communication Remove DevOps as a Service Remove Scaling
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Atlassian and Coda on creating personalized customer experiences at scale

Intercom, Inc.

For fast-growing and enterprise organizations, the ability to personalize customer communication in a way that’s scalable is business critical. Tailored, in-context experiences have become table stakes, making the one-size-fits-all approach to customer communication a thing of the past.

Scale 230
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Lessons from New Relic: Five Critical Steps to Scaling Enterprise (Video + Transcript)

SaaStr

Erica has led New Relic through massive growth, scaling the company’s enterprise business 10x since she joined the business pre-IPO. Erica will share the five critical steps (and some lessons learned along the way) for scaling in the enterprise. We operate at great scale. Want to see more content like this?

Scale 239
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Hyperscaling Post-IPO with PagerDuty’s CEO, Jennifer Tejada (Podcast #485)

SaaStr

Will they help you to scale? You want it to be realistic, but you also want to demonstrate to your investors that you can scale and grow. Before going public, PagerDuty landed on tailwinds like cloud adoption and migration, DevOps transformation, and digital acceleration (formerly digital transformation). What’s going to change?

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New at Intercom: 5 highlights from our virtual launch event

Intercom, Inc.

For over a decade, we’ve been making internet business personal with our customer communications platform. We believe primary platforms will manage and orchestrate all customer communications. In-context, company-owned messaging is the future primary channel for customer communication. Next-generation inbox.

Scale 220
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10 sureshot practices to supercharge your DevOps effectiveness

Audacix

Whether you're about to implement DevOps or for ways to optimise it within your team, you must remember that DevOps is all about discipline and is definitely no magic bullet to doing it right from the outset or to fixing your perceived issues in one fell swoop. Bring such people into the DevOps fold, share learnings and build trust.

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Stripe’s Will Larson on engineering and infrastructure management

Intercom, Inc.

As a startup scales, the importance of infrastructure engineers simply can’t be overstated. Previously, Will was an engineering leader at Digg and then at Uber, where he scaled infrastructure engineering from a small team to more than 70. Boss, a build your own search service, and they contacted me. product called Yahoo!

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Investing in Upstash

Andreessen Horowitz

By that, we mean services that scale to zero, are globally distributed, and scale up based on demand. First, application logic is becoming event-driven for new apps, necessitated by high volume and low-latency communication between third-party APIs and microservices.