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6 Customer Communication Pain Points in SaaS + How to Resolve Them

User Pilot

Left unaddressed, customer communication pain points can cause dissatisfaction and eventual churn. TL;DR Customer communication pain points refer to the problems customers encounter when trying to get help through your support channels. Analyze customer data and improve in-app communication with interactive guides.

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How to Perform A Product Feature Analysis

User Pilot

Extract feature development insights. Involve cross-functional collaboration with the sales team, product team, engineering, and other relevant stakeholders. Book a demo to see how Userpilot can transform your product analysis and help you drive growth. How to effectively analyze product features: Define your objective.

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Best DAST tools for DevOps & software development teams

Audacix

Table Of Contents The strangest reality of application security in the age of "shift left" is the poor understanding of DAST tools (dynamic vulnerability scanning tools) and, particularly, the value that they the offer as part of a modern software development lifecycle. Github) and your preferred CICD pipeline orchestration tool (eg.

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What is Omnichannel Communication & How to Create a Succesful Strategy?

User Pilot

As the number of potential customer communication channels and touchpoints continues to increase, omnichannel communication is a must. In this article, we discuss what omnichannel communication involves, how it can help you deliver seamless experiences, and how to get started implementing it. Book a demo today to learn more!

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Best DAST scanning tool for DevOps-enabled software development teams

Audacix

The strangest reality of application security in the age of "shift left" is the poor understanding of DAST scanning tools (dynamic vulnerability scanning tools) and, particularly, the value that they the offer as part of a modern software development lifecycle. Github) and your preferred CICD pipeline orchestration tool (eg.

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Set your sales team’s written communication apart with GEMS, our email coaching framework

Intercom, Inc.

As a sales manager, the most impactful thing you can do is coach your team. At Intercom, we’ve developed the GEMS framework to help everyone on our teams achieve best-in-class written communication. Prospects and customers can only subscribe to that ideology if they experience it firsthand with our teams”.

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Who is Marty Cagan: Background, Books, Product Management Tips, and More

User Pilot

In many ways, he has shaped how successful products are built and how teams can be organized to work toward excellence. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required How did Marty Cagan get started in product management? Who is Marty Cagan?