Chargify

AUGUST 9, 2017

Here at Chargify, we’ve been seeing an increase in B2B IoT-related subscription businesses and we’re excited about the many possibilities for IoT B2B subscription use cases. Why IoT + Subscription Business Models = Success. The utility companies pay for the insights and services on a subscription basis.

B2B 54

B2B Subscription Payment Features VP of Engineering 54

Totango

SEPTEMBER 13, 2022

Similarly, your customer success team can piece SuccessBLOCs together to construct playbooks for your entire customer journey. For example, you can design a customer success renewal playbook for clients whose subscription is nearing expiration. Renewal of subscriptions. These include: Freemium to premium conversion. Onboarding.

Customer Success 87

Customer Success Onboarding Construction Retention 87

Chart Mogul

NOVEMBER 30, 2023

Decision-makers still rely on ChartMogul charts and segments to analyze our subscription data, but as we started collecting a lot more different types of data from a lot more sources, we needed a sustainable data management plan for our growing team.

Engineering 52

Engineering K8S orchestration (Kubernetes) Data AWS 52

CustomerSuccessBox

MARCH 15, 2022

They were capable of improving their trial subscription offer as a result of this. Deliver the right touchpoints at the right moment — Automating the customer journey, as well as other crucial communications, was critical. Of course, the actual measure of success is the number of free trials that become paid subscriptions.

Customer Success 52

Customer Success Payment Solutions Scale Payment Features 52

Stax

MAY 30, 2024

While remote work is all the rage these days, there is still very much a need for on-site services, particularly industries like construction, healthcare, utilities, and telecommunications. This is where field service management (FSM) come in. Field service is work delivered to the client on their site, instead of the company’s offices.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

Incredo

OCTOBER 17, 2019

The main thing you should consider is to know how to set initial and further rates wisely not to hurt your company budget and not to hurt your team members’ success either. Residual commission This one is less common in the SaaS industry but in general is considered by subscription based service providers.

SaaS Payments 150

SaaS Payments Compensation Payment Services Sales Recruiting 150

SaaStock

MARCH 20, 2019

ProfitWell provides industry standard subscription financial metrics that uncover pockets of hidden revenue through unmatched subscription intelligence. ProfitWell is used by over five thousand subscription companies every day, including Meetup, HubSpot, and Teamwork.com. Based in: Boston, MA. Funding to date: $40M. ProfitWell.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

Baremetrics

MAY 18, 2021

It’s most helpful to organize your efforts using a well-constructed SaaS sales conversion funnel. When marketing a subscription business, you face even more challenges, like balancing retention and acquisition efforts, identifying new features that your customers are interested in, and working to maximize customer lifetime value.

SaaS Payments 100

SaaS Payments Customer Lifetime Value Payments SaaS 100

FastSpring

MARCH 15, 2023

Subscription management. Quote Management and Recurring Invoicing With most accounting software, you can easily manage B2B subscriptions on your website, but not B2C transactions — which is why many companies end up with two different solutions. They recently merged with Chargify (a subscription management platform) to form Maxio.

Payment Solutions 78

Payment Solutions Payment Methods Payment Services Merchant Services 78

Incredo

OCTOBER 17, 2019

The main thing you should consider is to know how to set initial and further rates wisely not to hurt your company budget and not to hurt your team members’ success either. Residual commission This one is less common in the SaaS industry but in general is considered by subscription based service providers.

SaaS Payments 144

SaaS Payments Compensation Payment Services Sales Recruiting 144

Baremetrics

AUGUST 19, 2021

Why did you cancel your subscription to our services? It is much more than just verbal or written communication; customer feedback can take the form of ratings, reviews, and shares on social media platforms, as well as coverage in blogs or publications. Why did you cancel your subscription to our services? Try Baremetrics Free.

Scale 98

Scale Churn User Experience Social Media 98

Baremetrics

MAY 26, 2021

It offers a greatvisual overview of your business metrics that you can transform into deep insights about your sales strategies like free trials, subscriptions, and monthly recurring revenue. Strive for honesty with your clients and let them know you are open to honest and constructive critiques.

Retention 71

Retention Construction Churn Customer Support 71

Chaotic Flow

MARCH 25, 2014

A SaaS business is different because of the recurring revenue subscription model. In fact, most of what follows applies equally well to any subscription business. The economics of a subscription-based business are fundamentally different from those of a transaction-based business. What makes a SaaS business different?

Metrics 156

Metrics Business SaaS Scale 156

OPEXEngine

JUNE 2, 2021

” To adapt, the company showcased the extent to which its subscription-based software could help its customers by improving the efficiency of their IT, HR, and other processes, which, in turn, could help those companies manage through the downturn. “We derive that from models and analytical constructs.

Metrics 52

Metrics Pricing Airlines Sales Hiring 52

ChurnZero

SEPTEMBER 20, 2022

After all, they should see you as partners they can rely on in the long term, and feel justified in choosing your product and renewing their subscription. You can also demonstrate professionalism through your communication. This approach would make any customer feel like they are dealing with sure-footed, trustworthy vendors.

Consulting 52

Consulting Construction Onboarding Customer Success 52

FastSpring

APRIL 13, 2023

But it’s not great yet about communicating that information in a real world way. And that’s really hard for sellers on the b2b side to communicate. And it’s usually around communication of their products. But it’s not great yet about communicating that information in a real world way.

Payment Methods 136

Payment Methods Marketing Payments SaaS Payments 136

ProfitWell

MARCH 6, 2020

Listen wherever you get podcasts: Your top subscription news. When Autodesk set the goal of moving to a subscription-based business, company leadership knew change was necessary because the company as a whole would be engaging with customers differently.". Crafting a communication plan so employees understand what's expected.

Customer Lifetime Value 52

Customer Lifetime Value Social Media User Experience Construction 52

User Pilot

MARCH 14, 2024

In-app communication – to deliver personalized experiences such as in-app messages, chatbot, live chats, etc., You can also use Userpilot to build an in-app churn survey that asks users why they’re leaving and offers them alternatives to canceling their subscriptions. for addressing potential churn. Source: G2.

Churn 52

Churn Software Review Pricing Technical Review 52

ChurnZero

MAY 5, 2020

The session covered how to: · Understand what customers really need during this time. · Show appreciation for your customers’ continued loyalty. · Provide meaningful and effective customer communication. Avoid subscription pauses (if possible) and aim to keep customers using your solutions.

Retention 72

Retention Construction Customer Success Churn 72

User Pilot

APRIL 21, 2024

This way, you can communicate with your users without the hassle of using a Google translator to translate to their preferred language. Contextual Communication : Delivers tailored messages to users based on their actions, position within the app, or specific milestones, ensuring timely and relevant engagement. Language localization.

Software Review 52

Software Review Underperforming Technical Team Onboarding Pricing 52

CustomerSuccessBox

JUNE 15, 2020

Puneet added that in the subscription economy the company is not only dependent on new sales but MRR is equally important, if not more. keep the door to customer communication open. The other important thing is to keep the door to customer communication open. The different categories can be: Zero Impact. Severe Impact.

Customer Success 64

Customer Success Strategy Construction Business Model 64

ProfitWell

DECEMBER 5, 2019

Recurring revenue is the lifeblood of subscription companies, and for good reason. Recurring revenue is revenue continuously brought in by customers who are on a subscription. Understanding your subscription revenue. Recurring revenue goes beyond subscription-based models. Auto-renewal subscriptions. Subscriptions.

Payments 56

Payments Metrics Revenue SaaS Payments 56

User Pilot

JUNE 19, 2023

Since SaaS businesses follow a subscription-based model, they rely on customer retention and loyalty to survive. Users will provide more constructive feedback, adopt new features faster, and participate in beta testing. One way to overcome this problem is by communicating with new feature announcements.

Engagement 80

Engagement Strategy AI Search AI 80

CustomerSuccessBox

MARCH 17, 2022

Easy maintenance Self constructive Price less than scratch-built websites. Let’s have your subscription for the next year at a discounted price than ever for you! Happy subscription! ”. That’s the intensity of personalization you want to communicate with your customers. Check out our website builder tool.

Customer Lifetime Value 52

Customer Lifetime Value Social Media Construction Web Development 52

Neil Patel

SEPTEMBER 7, 2020

Most of the software on this list offer solutions for industries like: Digital marketing Manufacturing Education Real estate Construction Software development Remote teams. With that said, these companies also offer standard subscriptions at reasonable prices that don’t include industry-specific tools.

Software Review 144

Software Review Software Management Sales Hiring 144

SaaStr

JUNE 10, 2021

Ep #402: Mårten Mickos, CEO of HackerOne, explains their innovative approach of packaging customer value derived from a variety of activities into an annually recurring subscription offering that delivers outstanding value to customers while simplifying the buying process and the customer journey. Is it software? Is it delivery? All of those.

Outsourcing Services 138

Outsourcing Services Marketplace as a Service Outsourced Development Scale 138

User Pilot

NOVEMBER 16, 2023

Its entry-level plan starts at an affordable $74/month but getting the Product Tours add-on and extra team seats could lead to your subscription cost skyrocketing. You’ll need to get the Product Tours add-on which costs $199/month on top of your existing Intercom subscription, to use checklists.

Software Review 52

Software Review Pricing Systems Review Technical Review 52

User Pilot

APRIL 21, 2024

This way, you can communicate with your users without the hassle of using a Google translator to translate to their preferred language. Contextual Communication : Delivers tailored messages to users based on their actions, position within the app, or specific milestones, ensuring timely and relevant engagement. Source: G2.

Software Review 52

Software Review Underperforming Technical Team Onboarding Pricing 52

Incredo

JANUARY 14, 2020

How is your SaaS sales funnel constructed? . We use marketing automation to send informative content, namely whitebooks and detailed real-world case studies. The latter is regarded as the most convincing content for B2B clients. Purchase stage. INBOUND MARKETING BEST PRACTICES TO INCREASE SAAS COMPANY’S SALES. DOWNLOAD YOUR E-BOOK.

Sales Funnel 239

Sales Funnel SaaS Sales Social Media 239

User Pilot

MAY 26, 2024

Versatile in-app communication tools : Whether tooltips, banners, or pop-up modals, Userlane offers many tools to engage users directly within your platform. Features like seismic integration, knowledge checks, and knowledge check analytics are sold as add-ons that cost extra on top of your base subscription. Source: G2.

Software Review 52

Software Review Underperforming Technical Team Onboarding Systems Review 52

User Pilot

NOVEMBER 19, 2023

Its entry-level plan starts at an affordable $74/month but getting the Product Tours add-on and extra team seats could lead to your subscription cost skyrocketing. These include banners, tooltips, multi-step product tours, and the recent addition of in-app checklists — along with other communication options like chat or SMS.

Software Review 52

Software Review Pricing Technical Review Systems Review 52

User Pilot

FEBRUARY 26, 2024

Lou Assist features for in-app messaging In-app messaging is the most reliable way to communicate with users since they’ll be able to see the information while using the product. The paid subscriptions range from $79/month on the entry-level Startup plan (with the annual discount) to $239/month for the Growth plan.

Payment Solutions 52

Payment Solutions Software Review Pricing Payments 52

User Pilot

NOVEMBER 25, 2023

Its entry-level plan starts at an affordable $74/month but getting the Product Tours add-on and extra team seats could lead to your subscription cost skyrocketing. This will cost you an additional $199/month on top of what you’re currently paying for your base Intercom subscription.

Software Review 52

Software Review Pricing Systems Review Technical Review 52

User Pilot

NOVEMBER 16, 2023

Its entry-level plan starts at an affordable $74/month but getting the Product Tours add-on and extra team seats could lead to your subscription cost skyrocketing. This will cost you an additional $199/month on top of what you’re currently paying for your base Intercom subscription.

Onboarding 52

Onboarding Software Review Systems Review Pricing 52

User Pilot

APRIL 21, 2024

Use ShoutOuts to communicate crucial information about different features or highlight CTAs within a product tour. Pricing jumps – upgrading from Basic (2,500 MAUs) to Professional (20,000 MAUs) increases your subscription cost by more than 4x. Corporate : Subscriptions on the Corporate plan start at $999/month.

Software Review 52

Software Review Onboarding Pricing Enterprise 52

User Pilot

NOVEMBER 20, 2023

Its entry-level plan starts at an affordable $74/month but getting the Product Tours add-on and extra team seats could lead to your subscription cost skyrocketing. This will cost you an additional $199/month on top of what you’re currently paying for your base Intercom subscription.

Software Review 52

Software Review Technical Review Pricing Systems Review 52

User Pilot

NOVEMBER 19, 2023

Its entry-level plan starts at an affordable $74/month but getting the Product Tours add-on and extra team seats could lead to your subscription cost skyrocketing. This will cost you an additional $199/month on top of what you’re currently paying for your base Intercom subscription.

Software Review 52

Software Review Pricing Systems Review Technical Review 52