Tom Tunguz

MARCH 19, 2023

The operating cadence describes how & how often the management team reviews progress & communicates with the team. Another segment emphasizes the importance of Stripe’s written internal communication. When we mess up, miss a deadline, or slow down, it matters. We take that responsibility seriously.

Startup 219

Startup Scale Systems Review Compensation 219

SaaStr

JANUARY 24, 2021

With better data, communication, and pipeline visibility, it becomes clearly faster who isn’t going to make it. Fourth, compensation will become less flat, and there will be some comp deflation for mediocre reps. Second, the mediocre now fail faster. Third, you have to be even more “tech savvy” now to be a successful AE.

Sales Recruiting 346

Sales Recruiting Scale Technical Review Sales 346

SaaStr

MAY 19, 2022

As a small company, you can not compete with tech giants in terms of compensation alone. Communication: Every member of the company should understand what you are trying to accomplish and why you are trying to accomplish it. Benefits and compensation: Benefits and compensation are a crucial part of taking care of your employees.

Development Team Review 228

Development Team Review B2C Compensation Technical Review 228

SaaStr

NOVEMBER 14, 2022

Alignment & Communication: Managers must have a finger on the pulse of how their teams are doing and what they’re focusing on, and in turn, effectively communicate expectations with their employees. Measure and communicate progress to goals. This is more challenging for remote workforces. So that’s up, down, and across.

Retention 130

Retention Leadership Compensation Communication 130

ChurnZero

NOVEMBER 29, 2022

To build customer trust, coach your team to be consistent in how they respond to and communicate with customers on all subjects. As humans, we naturally focus on what we are measured on, and more importantly, what we are compensated for. But compensation plans are too large and complex of a topic to cover in a short blog.

Customer Success 98

Customer Success Sales Recruiting Technical Review Compensation 98

Tom Tunguz

SEPTEMBER 6, 2021

For the service, the trader pays a me fee communicated as an interest rate. These new shares are often granted to employees as compensation. If I work on behalf of a crypto company, I receive tokens as part of my compensation. I can lend the stock to short sellers in a practice called securities lending for stocks.

Government 237

Government Compensation Blockchain Banking 237

Kellblog

OCTOBER 30, 2023

.” Optionally, offer compensation. Not everyone wants compensation. For others, it’s all about compensation. Ensure the compensation matches the problem: “I’m offering you a free day with our top guide on your next trip out.” For some, it’s about principle. Read the room.

Compensation 84

Compensation Technical Review Software Review Onboarding 84

Buffer Resources

FEBRUARY 1, 2024

Over time, that started to shift to include content, wider company, communications, and now Buffer’s brand. Buffer pays me fairly and generously It’s important to share that another reason to stay at any company is compensation. When I joined Buffer, my work was heavily focused on media relations.

Compensation 83

Compensation Social Media Leadership Branding 83

Incredo

OCTOBER 17, 2019

What are 5 common SaaS sales compensation models? The reason is that commission-only position doesn’t guarantee a fixed financial compensation at the end of each month. Pros: With this way of compensating, you reward high-performing sales reps when they show they can do more for you! See below! New and expensive customers.

SaaS Payments 150

SaaS Payments Compensation Payment Services Sales Recruiting 150

Incredo

OCTOBER 17, 2019

What are 5 common SaaS sales compensation models? The reason is that commission-only position doesn’t guarantee a fixed financial compensation at the end of each month. Pros: With this way of compensating, you reward high-performing sales reps when they show they can do more for you! See below! Here’s why.

SaaS Payments 144

SaaS Payments Compensation Payment Services Sales Recruiting 144

SaaSOptics

JANUARY 20, 2022

If your organization is using spreadsheets to manage compensation plans and account for sales commissions, you may be doing a lot of rowing without getting very far. Managing commissions and compensation plans in spreadsheets is a common practice, but it’s also inefficient and outdated. Where Are We Going and Who’s Driving the Boat?

Compensation 77

Compensation Scale compliance Forecasting 77

BitPay

JANUARY 17, 2024

Once the integration is complete, focus on customer awareness and marketing: Inform customers: Clearly communicate the new payment option to your customers. Engage with the crypto community: Increase visibility by interacting with the Bitcoin and crypto communities, and leverage co-marketing opportunities offered by your payment processor.

Merchant Services 52

Merchant Services Payment Services Payment Methods Payments 52

Sales Hacker

DECEMBER 19, 2022

The draws include better base salaries, competitive variable compensation, better perks, or remote work opportunities at other organizations. Reassess your compensation offer. Compensation plays a major role in incentivizing sales reps. Related: How to Build Sales Compensation Plans that Increase Seller Retention.

Sales Hiring 79

Sales Hiring Underperforming Technical Team Sales Recruiting Compensation 79

Mucker Capital

OCTOBER 10, 2023

Emphasizing phone-based communication skills is pivotal due to significantly higher connect rates compared to email campaigns. Subsequently, compensation plans and practical assessments will be detailed further to refine the hiring process. Hence, problem-solving abilities and proactive mindsets are essential traits to seek.

Scale 52

Scale Sales Hiring Outsourced Development Development 52

Andreessen Horowitz

SEPTEMBER 7, 2023

Supporting AI-native services includes paying compute costs for training and inference, as well as compensating human labor to address the long tail of use cases. While AI-native services may be able to command higher prices, it’s generally more expensive for those companies to serve their customers.

AI 135

AI Generative AI Marketing Compensation 135

SaaStr

AUGUST 29, 2022

Understanding how to measure, compensate, and create one unified Revenue team is the key to hypergrowth. Revenue Alignment: How to Pull Marketing, Sales, Customer Success Together with Divvy’s CRO : The time spent mediating disputes between your Revenue functions is a growth killer.

Scale 236

Scale Sales Hiring Marketplace as a Service B2B 236

Sales Hacker

DECEMBER 3, 2020

Sales is a high-stress job with a lot of front-facing communication. Here’s a quick look at the three most common stressors salespeople face on a daily basis: Compensation structure. If your sales compensation doesn’t match what these top sellers believe their skills are worth, that’s going to cause issues within your organization.

Sales 79

Sales Compensation Underperforming Technical Team Communication 79

Valuize Consulting

AUGUST 24, 2021

While your Senior Leadership recognizes the importance of Net Dollar Retention, it’s much harder to communicate its criticality to your entire organization. Build Your Compensation Model. This is also why senior executives and board members are raising the alarm to rally their organization around NDR.

Retention 52

Retention Metrics Compensation Innovation 52

Valuize Consulting

AUGUST 24, 2021

While your Senior Leadership recognizes the importance of Net Dollar Retention, it’s much harder to communicate its criticality to your entire organization. Build Your Compensation Model. This is also why senior executives and board members are raising the alarm to rally their organization around NDR.

Retention 52

Retention Metrics Compensation Innovation 52

ChurnZero

APRIL 22, 2022

Tech-touch strategies can emulate the best parts of human-led interaction while compensating for its constraints: our inability to multi-task, be everywhere at the same time, and remember everything. Be at your customer’s side with In-App Communications. It felt good, right?

Customer Success 98

Customer Success Consulting Compensation Communication 98

OpenView Labs

FEBRUARY 9, 2021

It requires shifts in go-to-market strategy, sales compensation, financial planning, billing, and much more. Make sure the one you choose grows consistently across your customers, helps you communicate your product’s value, and can be predictable. Usage-based pricing will be the key to successful monetization in the future.

Scale 98

Scale Pricing Scaling AWS 98

Tom Tunguz

SEPTEMBER 3, 2017

Sales compensation is communicated in OTE, On Target Earnings. When designing a sales compensation plan, it’s important to take into account the overall goals of the business including hiring an account executive retention, in addition to the desired efficiency of the sales organization.

Sales Recruiting 121

Sales Recruiting Sales Hiring Data Sales 121

Totango

DECEMBER 3, 2020

This continues a trend of high reliance on CS teams in the past few years, and with it has come an evolution in the compensation structures for these team members. In this article, we will breakdown the factors shaping today’s CS compensation structure and discuss how these elements come to impact a business’s revenue and overall success. .

Customer Success 64

Customer Success Compensation Scale Onboarding 64

OpenView Labs

MARCH 16, 2021

SaaS companies exploring a usage-based model need to plan for both go-to-market and operational challenges spanning from pricing to sales compensation to billing. This starts with just-in-time communication—in-app and via email—when someone is approaching their limit. Designing sales compensation plans.

Pricing 52

Pricing Payments SaaS Payments Payment Solutions 52

Kellblog

NOVEMBER 26, 2023

For example, in my work with Balderton, I position myself as “a free service brought to you by Balderton Capital ,” hopefully clearly communicating that while Balderton is paying me, I am working for you. 5] Often done with equity compensation via a YC FAST advisor agreement to simplify the process.

Market Research 86

Market Research Marketing Leadership Compensation 86

yoursales

JUNE 4, 2021

A true relationship-builder with ideas and the can-do drive to bring them to fruition would make the best Swedish-speaking lighting Sales Professional. We have this for you!!

Sales 98

Sales Compensation Travel Consulting 98

yoursales

JUNE 6, 2021

A true relationship-builder with ideas and the can-do drive to bring them to fruition would make the best Danish-speaking lighting Sales Professional. We have this for you!!

Sales 98

Sales Compensation Travel Consulting 98

ChurnZero

FEBRUARY 17, 2021

Customer Success Compensation Strategies. TSIA Resource: Pointing Due North – Customer Success Compensation Trends. ChurnZero Resource: Digital Communication Strategies to Drive User Adoption. TSIA Resource: The Mid-Market Matters: Why Companies Must Rethink Customer Segmentation. Efficient Sales Models.

Customer Success 78

Customer Success Technical Review Scale Sales Hiring 78

Sales Hacker

DECEMBER 21, 2017

Implementation of Recommended Compensation and Incentives Program. Maintenance of Communication and Collaboration Channels. Communication and Conferencing Tools. Manage compensation. . Compensation plan. Implement compensation and incentives program. Ownership of talent development and compensation.

Scale 87

Scale Sales Recruiting Sales Hiring Technical Review 87

Sales Hacker

FEBRUARY 1, 2022

A better way to compensate instead of commission. Make prospecting videos, follow-ups, product demos, and other communications that drive virtual selling. Why do you think it’s a bad form of compensation, and what’s your alternative proposal? What You’ll Learn. The problems with the SDR to sales handoff.

Sales 88

Sales Compensation B2B Social Media 88

ChurnZero

JULY 2, 2020

Having an established customer community – whether built through a dedicated platform like inSided or through your team’s collective actions – is a real sign that customers enjoy and benefit from what you’re doing and want to communicate with one another. Even if it is part of their compensation.

Compensation 98

Compensation Customer Success Engagement Churn 98

Kellblog

OCTOBER 3, 2020

The actual issue here is one of leadership: being aware of your strengths and weaknesses, trying to avoid over-doing your strengths and working to compensate for your weaknesses. Be aware of your weaknesses and, while you can work on them if you want, use building a complementary team as your primary way to compensate.

Leadership 69

Leadership Compensation Retention Communication 69

Sales Hacker

MARCH 18, 2020

How do you compensate for the lack of B2B face-to-face meetings ? While it’s not the first virus outbreak humanity has had to deal with, the measures and restrictions required to overcome it provide a serious challenge to business communication and production. Maximize your digital communication. What to expect?

B2B 134

B2B Sales Travel Technical Review 134

Buffer Resources

APRIL 10, 2024

Don't be afraid to set your own limits and turn down offers that don't align with your goals or compensate you fairly for your work.  The Federal Trade Commission (FTC) requires influencers to clearly state when they are being compensated for promoting a product or service. 

Payments 94

Payments Payment Methods Marketplace as a Service Payment Services 94

Sales Hacker

APRIL 11, 2019

This sales rep talks about money, commissions, bonuses, comp plans, incentives, and their numbers start to drop when they feel like something may affect their compensation negatively. When interviewing extrinsics, they may ask about compensation early and negotiate heavily to ensure the compensation matches their expensive lifestyle.

Compensation 85

Compensation Sales Travel Management 85

Intercom, Inc.

MARCH 15, 2018

Something that I think is incredibly important across all of the those is the ability to communicate well and to be an effective collaborator in a larger community of developers around you. Historically, at many companies there’s the sense that management is a promotion or that there’s different compensation.

Engineering 214

Engineering Management Merchant Services DevOps as a Service 214

Tom Tunguz

JULY 14, 2015

Startups on the path to IPO must prepare for a year or more, learning new disciplines in finance, corporate communications and operations. Corporate communications must be organized and efforts coordinated to ensure statements don’t violate SEC disclosure rules, for example. There can be substantial benefits to going public.

Compensation 112

Compensation Finance Forecasting Communication 112