Sixteen Ventures

FEBRUARY 28, 2023

Generative Artificial intelligence (AI) like ChatGPT – and now Bing Chat – is transforming the way we communicate and work, especially in Customer Success. It was trained on web data up to mid-2021, so the benefit of Bing Chat over ChatGPT is access to the latest information. ChatGPT which is GPT3.5).

ChatGPT 62

ChatGPT AI Search Artificial Intelligence Customer Success 62

Sales Hacker

AUGUST 13, 2024

Discussed in this Episode: Leveraging AI and ChatGPT for creative, high-volume ad testing and optimization. Applying B2C marketing strategies to enhance B2B customer engagement and retention. Highlights: (13:45) Using ChatGPT to generate and test 300+ ads, breaking demo request records. (20:25)

AI Search 117

AI Search Sales Recruiting AI ChatGPT 117

InsightOutData

MARCH 6, 2023

You’ve probably heard about ChatGPT’s AI chatbot and maybe you’ve even taken it for a spin, but have you discovered how incredibly useful it is for analyzing your organization’s data? You can actually copy and paste individual spreadsheets into ChatGPT and ask all sorts of questions to better understand what your data is actually showing you.

ChatGPT 52

ChatGPT Artificial Intelligence Data AI Search 52

User Pilot

AUGUST 15, 2023

Finally, you must analyze customers’ in-app activities after launch to drive retention. Your post-launch plan should, therefore, consist of a detailed customer retention strategy. Customer retention rate : The percentage of customers you retain over a period. What is a product launch marketing plan?

ChatGPT 98

ChatGPT SaaS Payments Marketing Social Media 98

Blulogix

MARCH 24, 2025

Example: OpenAI initially charged for ChatGPT based on token consumption, allowing customers to pay for exactly what they used. Credits & Limits Monthly recurring credits ensure baseline revenue while allowing flexibility. Many customers cancel subscriptions because they dont see the value.

AI Search 59

AI Search Payments Innovation AI 59

Clouded Judgement

JUNE 30, 2023

And as we move from general purpose LLM engines (think ChatGPT) to enterprise specific engines (models trained on enterprise specific data), companies need to get their data in order. I could ask ChatGPT “Why is the Super Bowl a popular television event?” ” and I’ll get a different answer every time.

AI Search 130

AI Search Cloud AI Data 130

Andreessen Horowitz

MAY 17, 2024

In this episode of the AI + a16z podcast, a16z partners Guido Appenzeller and Matt Bornstein discuss the state of the generative AI market, about 18 months after it really kicked into high gear with the release of ChatGPT — everything from the emergence of powerful open source LLMs to the excitement around AI-generated music.

Generative AI 125

Generative AI AI Artificial Intelligence ChatGPT 125

Intercom, Inc.

DECEMBER 28, 2022

In this post, the Intercom Content Team picks our highlights from a busy 2022 – we published over 150 pieces of content, including guides about customer support and customer retention. Intercom on Product: How ChatGPT changed everything. Above all, thanks for reading, sharing, and listening to our content. Intercom for Enterprise.

Technical Review 118

Technical Review Scale ChatGPT Innovation 118

User Pilot

APRIL 6, 2023

In this article, we will explore: How to leverage AI tools for customer success and retention. Some of the best AI tools for CSMs range from multifunctional staples such as ChatGPT to AI meeting assistance and chatbots. ChatGPT The most famous AI tool to date, ChatGPT has gained lots of attention because of its versatility.

Customer Success 98

Customer Success AI ChatGPT Management 98

ChurnZero

MARCH 24, 2025

Whether this discrepancy points to budget cuts or misaligned strategies, its critical for a CS team to have the right technology for managing customers and building revenue through retention and expansion. 1: You notice your CRM holding your team back. 3: Your CS teams processes feel inconsistent or repetitive.

Technology 52

Technology Customer Success Scale ChatGPT 52

Buffer Resources

OCTOBER 28, 2024

It's an AI chatbot, much like ChatGPT, that you can use to brainstorm ideas, generate and edit writing, and repurpose content , among other things. I've experimented with numerous AI writing tools, including ChatGPT, Writer, Jasper, Lex, Copy.ai, and Reword. Claude is mine. I've found Claude to be a standout option.

Social Media 105

Social Media AI Search Marketing Business 105

Buffer Resources

JANUARY 7, 2025

"Stay's predictive analytics also identified at-risk cohorts before they churned and helped us test tactics to increase retention," they share. "It's It's a chat-style writing assistant, much like ChatGPT. It's another tool recommended by Ron and Ash at Obvi. "Stay's

AI Search 119

AI Search AI Social Media Marketing 119

Chart Mogul

NOVEMBER 11, 2024

When OpenAI first introduced ChatGPT, it offered free access to the general public and a paid plan—ChatGPT Plus—unlocking advanced features and faster performance for a relatively low monthly fee of $20/month. Keep an eye on your retention metrics as you work toward these goals.

Pricing 40

Pricing SaaS ChatGPT Scale 40

User Pilot

SEPTEMBER 25, 2023

This iterative mindset is invaluable in refining retention and engagement strategies. ChatGPT’s empty state Instead of encountering a blank page that leaves new users feeling lost, ChatGPT takes a different approach. ChatGPT’s empty state. Another commonality is their iterative nature.

ChatGPT 104

ChatGPT SaaS User Experience Onboarding 104

Clouded Judgement

JULY 26, 2024

I asked ChatGPT how many price changes AWS has made to S3 since it’s inception in 2006, and the answer it gave me was 65. Absent the Llama 3.1 release, would this feature have been made free? If we rewind the clock back to the cloud buildout, the competition between the 3 main players has lead to numerous price changes. Staggering!

Cloud 146

Cloud Technical Review Software Review Artificial Intelligence 146

Point Nine Land

JUNE 18, 2023

In fact, it’s almost impossible to get a really good understanding of a service’s usage without looking at activity and retention numbers on a cohort-by-cohort basis. By conducting a cohort analysis, you can track customer behavior, retention, churn, and revenue over time. Should I look at churn or retention cohorts?

SaaS Payments 128

SaaS Payments Payment Services Payments SaaS 128

User Pilot

AUGUST 27, 2024

Personalization : Personalizing the user journey increases customer satisfaction , retention, and revenue—it’s no longer optional. Multi-channel user engagement : Engaging with customers across multiple channels leads to higher retention and more opportunities to close deals, especially in long sales cycles.

Trends 103

Trends Technical Review Software Review Social Media 103

Sales Hacker

SEPTEMBER 27, 2024

Like chatGPT but more powerful, built just for sellers. Pocus reads 10ks, websites, news, listens to podcasts, and more to generate an account plan. It also combines your value props to suggest how you might pitch the account. UserEvidence – launched ROI Studies.

Scale 106

Scale Technical Review ChatGPT AI 106

User Pilot

JANUARY 8, 2024

It’s the bridge between the sales process and long-term customer retention. Here’s an example from ChatGPT: ChatGPT’s simple login/signup. This increases product adoption and sets the stage for long-term user retention. Increase revenue growth. Ask just basic information like name and email.

Onboarding 104

Onboarding SaaS ChatGPT Retention 104

How To Buy Saas

MAY 28, 2025

Users see richer, context-aware features (like smarter chatbots or code assistants) that boost satisfaction and retention. In other words, its a single gateway through which your app talks to ChatGPT, Llama models, embeddings, vector DBs, etc. In practice, an orchestration layer can combine multiple models to tailor answers.

Artificial Intelligence 53

Artificial Intelligence Underperforming Technical Team AI Search Scale 53

User Pilot

FEBRUARY 25, 2024

There’s an increase in the overall user satisfaction and retention of existing customers. You can bring the power of artificial intelligence to your SaaS by leveraging AI tools such as ChatGPT to improve user experience. This can play a crucial role in driving user retention. This lowers time to value and increases productivity.

SaaS Payments 105

SaaS Payments Trends Payment Solutions Payment Methods 105

Neil Patel

FEBRUARY 7, 2023

It’s not just important for customer creation but also for customer retention. ChatGPT became the fastest technology in the world to hit 1 million users. ChatGPT has grown so quickly because of how easy it is to use. If customers can’t find information about your company quickly and easily, they’ll look elsewhere.

ChatGPT 87

ChatGPT Technical Review Social Media Software Review 87

User Pilot

JUNE 11, 2024

Then, act on the insights to maximize engagement and drive user retention. Interactive walkthroughs are more immersive, requiring users to interact with the product, which can lead to a deeper understanding and better retention of information. From ChatGPT to Google’s Gemini, there are many AI tools you can consult. Try it now.

Onboarding 104

Onboarding SaaS Travel AI 104

User Pilot

APRIL 28, 2023

Predictive analysis can help you identify users that could churn so that you can bring them back on the happy path to adoption and boost retention. The best AI-based solutions for successful onboarding You can easily leverage generic AI tools like ChatGPT to enhance aspects of the user onboarding process. Want to see how?

Artificial Intelligence 97

Artificial Intelligence Onboarding AI Machine Learning 97

Mucker Capital

JUNE 12, 2024

In this Mucker Growth Session, Dennis Shiao , founder of marketing agency Attention Retention, walks through how to make an impact with content marketing even when you have limited budget and resources. AI like ChatGPT and other tools is good for some very specific things, but not for creating impactful content.

Content Marketing 52

Content Marketing Marketing Social Media AI Search 52

Mucker Capital

JUNE 12, 2024

In this Mucker Growth Session, Dennis Shiao , founder of marketing agency Attention Retention, walks through how to make an impact with content marketing even when you have limited budget and resources. AI like ChatGPT and other tools is good for some very specific things, but not for creating impactful content.

Content Marketing 52

Content Marketing Marketing Social Media AI Search 52

User Pilot

APRIL 24, 2024

Apart from chatGPT, there are dozens of dedicated AI writing tools , and many companies, including Userpilot, embed such capabilities into their products. A survey conducted by Authority Hacker has found that 85% of marketers use AI to write content. Articles, social media posts, ad copy, landing pages , in-app microcopy – you name it.

AI 93

AI Artificial Intelligence SaaS Generative AI 93

Crafty CTO

JUNE 28, 2023

The deal, announced on June 26, includes retention packages, and all 62 of MosaicML’s employees are expected to stay. ChatGPT summary, not an official release) I have zero inside knowledge, but I’m willing to bet that MosaicML’s valuation took a giant hockey-stick leap thanks to the open source AI emergence of the past few months.

ChatGPT 52

ChatGPT Scale AI Generative AI 52

SmartKarrot

MAY 2, 2023

With that said, we do understand the troubles of trying to decipher the customer’s opinions and that’s where ChatGPT LLM solutions come in! In this blog post, we’ll take a closer look at how to use ChatGPT LLM solutions for assessing client and customer sentiment. What is ChatGPT LLM Solutions? So let’s get started!

Artificial Intelligence 10

Artificial Intelligence ChatGPT Scale Social Media 10

SmartKarrot

JUNE 14, 2023

Fortunately, advancements in conversation AI and chatbots, such as ChatGPT, have emerged as powerful tools to solve remote work challenges for sales teams. ChatGPT for Sales: The Power of Conversational AI One of the most promising areas of AI for sales teams is conversational AI.

ChatGPT 10

ChatGPT Scale AI Sales 10

SaaStr

FEBRUARY 1, 2025

They’re years behind where they need to be Here’s what’s scarier: Even foundation models like OpenAI and ChatGPT are telling users “don’t send us sensitive data.” ” “What’s your timeline for data retention in AI systems?” ” And most SaaS companies?

AI 267

AI Data Government Systems Review 267

SmartKarrot

APRIL 17, 2023

Here are some of the best AI chatbots that are driving this revolution: ChatGPT: ChatGPT is a large language artificial intelligence model trained by OpenAI, based on the GPT-3.5 Retention and loyalty: Chatbots can enhance customer loyalty by providing a personalized experience and building a relationship with the customer.

Artificial Intelligence 10

Artificial Intelligence Communication Machine Learning Scale 10

SaaStr

JUNE 5, 2025

Traditional B2B Software Workflows and Interfaces Are Dying The Death of Interfaces: Lemkin predicts we’ll spend 24 hours a day in ChatGPT-like interfaces, making traditional B2B app interfaces obsolete. The Great Talent Retention Crisis OpenAI’s Warning Signal: Only 60% employee retention over two years at OpenAI.

AI 201

AI Software Review ChatGPT Venture Capital 201

SaaStr

MAY 22, 2025

You’d build a product, add a couple features annually, make quarterly releases, and if you hit $10M ARR with 110-120% net retention, your ticket was pretty much punched to $100m+ ARR and beyond. Using ChatGPT once a week for recipes isn’t the same as transforming how you work. But that playbook is now obsolete.

AI 139

AI Part-Time VPE ChatGPT Headcount 139

User Pilot

MARCH 7, 2024

Other popular user engagement metrics include user activation rate , DAUs/WAUs/MAUs , user stickiness , product usage frequency, NPS, CSAT , customer retention rate , and customer churn rate. Consequently, it leads to higher user satisfaction, retention, and loyalty. We distinguish between gross and net retention rates.

Engagement 105

Engagement Metrics Underperforming Technical Team Scale 105

Buffer Resources

AUGUST 16, 2023

With AI writing tools like ChatGPT, you can generate insightful templates for blog posts, press releases, client reports, and more. Focus on client retention and referrals At Prohibition PR, we understand that client retention and referrals are not just vanity metrics. With technology, the possibilities are endless.

Scale 98

Scale Scaling Strategy Social Media 98

Buffer Resources

AUGUST 16, 2023

With AI writing tools like ChatGPT, you can generate insightful templates for blog posts, press releases, client reports, and more. Focus on client retention and referrals At Prohibition PR, we understand that client retention and referrals are not just vanity metrics. With technology, the possibilities are endless.

Scale 52

Scale Scaling Strategy Social Media 52