SaaStr

FEBRUARY 9, 2021

In today’s SaaStr podcast episode, Harry Stebbings sits down with Ryan Bonnici, Chief Marketing Officer at Whereby to chat about how to market at scale. Prior to joining Whereby, a browser-based video meeting platform, Bonnici was previously CMO of the world’s leading software review platform G2.com Harry Stebbings.

Scale 153

Scale Scaling Sales Hiring Marketing 153

SaaStr

OCTOBER 3, 2022

Imagine a coverage model, from end to end, for the full customer life cycle: from demand generation to sales to post-sales. In addition to marketing, do you also need business development representatives (BDR)? Sales Cycle. This includes everything from inside sales to account executives to strategic asset allocation.

Scale 203

Scale Sales Hiring Sales Recruiting Scaling 203

SaaStr

JANUARY 5, 2024

In the latest episode of CRO Confidential, host Sam Blond, partner at Founders Fund and former CRO at Brex, sits down with Ashley Kelly, VP of Global Sales Development at Rippling. For context – Ashley had previously helped Sam scale Brex’s outbound sales from $2M to over $300M in ARR as Senior Director of SDR.

Sales Hiring 233

Sales Hiring Sales Recruiting Scale Outbound Sales Team 233

SaaStr

AUGUST 2, 2021

Partnerships drive business and thriving ecosystems for SaaS companies unlike anything else. Aneesa Sayall (VP of Strategic Operations Customer & Partner Org at ServiceNow) interviews Lara Caimi, the ServiceNow Chief Customer & Partner Officer, about the journey to $15 billion and how building partnerships help propel the business.

Outsourcing Services 267

Outsourcing Services Scale Scaling Outsourced Development 267

SaaStr

JANUARY 18, 2023

Unicorn companies often need to scale quickly to meet the demands of their rapidly growing customer base. Without great teamwork, business productivity is next to impossible to achieve. Yet, scaling a company isn’t always about hiring more people. Starting a business is a huge undertaking.

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Scale Underperforming Technical Team Scaling Interviewing 201

Intercom, Inc.

AUGUST 29, 2019

In this week’s episode we’ve dug down into the podcast vaults to bring you some of the best insights shared by our guests about scaling sales. It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. Hiring for sales with John Barrows.

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Scale Sales Hiring Scaling Payment Services 172

SaaStr

JULY 29, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about how to scale faster. So you’re really asking how do you get a business going, like selling to restaurants that not only is hard to penetrate but has a hardware component. Jason Lemkin: Okay. Let’s get it going. Times are good.

Scale 203

Scale Scaling Sales Hiring Enterprise 203

SaaStr

AUGUST 31, 2022

The $100 million in Annual Recurring Revenue (ARR) mark is a magnificent milestone for companies that indicates sustainable business growth. Scalability is about capability, so businesses need to understand whether they have the capacity to grow and whether their infrastructure and team can accommodate growth. Growing a culture.

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Scale Underperforming Technical Team Scaling Company Culture 217

SaaStr

FEBRUARY 19, 2024

and Lenny asked us to join his podcast to talk about building a sales team — from the perspective of a product-first founder or exec. It was a pretty strong conversation and we took a lot of our learnings over the years and focused on how to learn to do sales right if you come from a product-first background: It’s good.

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Sales Hiring Scale Sales Headcount 234

Intercom, Inc.

DECEMBER 10, 2020

Nick’s belief that business is personal underpins his outlook, and he takes a “human-first” approach in his role. Not only is it the name for his own interview series, it’s the evolution of his own thinking about the attributes that leaders need today. The customer is in the driving seat.

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Scale Customer Success Scaling B2B 223

SaaStr

FEBRUARY 12, 2024

To $300k-$400k+ per employee at scale. And business software spend is set to cross $1 Trillion this year for the first time ever! Most of you are, in fact: According to our latest unscientific but directionally correct survey of over 2,000 SaaS execs, 64% of you are growing your sales team in 2024. I bet you get an interview.

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Sales Hiring Scale Sales Interviewing 248

SaaStr

NOVEMBER 28, 2021

.” Nearly a decade and 500 episodes of the podcast later, we invited back our original SaaStr podcast host, Harry Stebbings of 20VC for a catch-up chat with Jason to discuss the world of venture today and how to scale a successful SaaS sales team from the bottom up. You never get to spend less time in sales as a SaaS CEO.

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Scale Sales Hiring Sales Recruiting Scaling 176

SaaStr

MAY 24, 2024

Lemkin expresses concern about the changing work ethic and loyalty of sales and marketing professionals, observing a trend of multiple job-holding and lack of commitment. Revenue per employee has doubled since 2021, leading to budget cuts and the necessity for leaders to achieve more with fewer resources.

Sales Hiring 232

Sales Hiring Outsourcing Services Technical Review Scale 232

SaaStr

FEBRUARY 2, 2021

The hardest phase of SaaS, at least for the founders, is the phase from Initial Traction ($1-$2m in ARR + 80%-100% YoY growth) to the next phase — Initial Scale. Once you hit this point, you have a brand, you have a fully baked team, you have a robust product, and you have a self-generating stream of new leads and new business.

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Scale Part-Time VPE Sales Hiring Scaling 250

SaaStr

FEBRUARY 11, 2021

In SaaS, #1 most common misfire, with a bullet, is the VP/head of sales. It goes something like “You’ve Got to Get Past the Carcass of Your First VP of Sales” or “It’s The Second VP of Sales When You Really Start Selling” or variants thereof. Because in SaaS start-ups, it seems like the majority of first VP Sales fail.

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Sales Hiring Scale Sales Recruiting Sales 363

User Pilot

MAY 30, 2024

Overlapping responsibilities and conflicting priorities are just a couple of the many friction points between product managers and product marketing managers – leading to inefficient workflows and potential product failures. What are the typical roles and responsibilities of product managers and product marketing managers?

Product Marketing 73

Product Marketing Interviewing Management Scale 73

SaaStr

JULY 15, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about scaling from $1M to $10M. We did a good AMA on this scaling at SaaStr Europa in Barcelona, a couple weeks back. That will scale, and then take those emails after four great pieces of content and do a weekly webinar and do a weekly get-together for them.

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Scale Outsourcing Services Sales Hiring VP of Engineering 224

SaaStock

FEBRUARY 26, 2019

Away from the crowds for two days and nights, founders exchange stories about their journeys, the triumphs, failures and the challenges of scaling a SaaS business. Smaller at scale, bringing 20 founders together, it will be an even more intimate experience for attendees. Tailored content for the scale stage. Make friends.

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Scale Scaling Entertainment Travel 155

SaaStr

JANUARY 12, 2022

When sales teams succeed, the company succeeds. But running a high-performing sales team isn’t an easy task. How can you ensure success within your sales organization in a way that scales with you? It’s massively important when it comes to scaling your organization, too. Establish a solid company and team culture.

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Scale Leadership Sales Hiring Sales 201

Dubb

MAY 29, 2023

David Jenyns, the founder of one of Australia's most trusted digital agencies, Melbourne SEO Services, made a name for himself by successfully running the business for over a decade.

Scale 52

Scale Scaling Business Social Media 52

SaaStr

OCTOBER 30, 2021

Gorgias is the leading contact center for e-commerce and it’s been a fun one to track at SaaS, from 1,000 to 3,000 to now 7,000 customers. Their CEO will join us at SaaSr Scale 2021 on December 15 to talk about using data to get to 10,000 SMB customers! I sent cold emails and LinkedIn messages and ended up with nine interviews.

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Scale Sales Hiring Sales SMB 249

SaaStr

MARCH 19, 2021

When we started TaxJar, we did it with small business customers in mind. We created a product that was simple to use for entrepreneurs who were juggling a thousand different priorities and didn’t have (and didn’t want) an expertise in regulation, compliance or sales tax. There was a lot we didn’t know. But we did take the leap.

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Scale Business Finance compliance 254

ChurnZero

JULY 22, 2022

As Donna Weber , the world’s leading expert in customer onboarding, knows, onboarding is about more than completing product training and filling out checklists. It’s about transforming your customer’s business and delivering value, so you make their life better,” says Donna. I recommend you interview customers.

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Scale Onboarding Scaling Underperforming Technical Team 98

SaaStr

JANUARY 31, 2022

Having learned from thousands of customers and prospects, Sarah Lash, Envoy’s head of enterprise sales, will talk about what it takes to guide and scale enterprise sales programs during an uncertain future. In my first six months at Envoy , I grew the sales team from six to 17. Combine Strategies To Drive Sales.

Sales Recruiting 215

Sales Recruiting Sales Hiring Scale Enterprise 215

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 158

Scale Enterprise Scaling Sales Hiring 158

Intercom, Inc.

JANUARY 16, 2019

Growing a sales team isn’t as simple as putting a bunch of A players in a room and getting them to start selling your product. If you want to build a revenue engine that will fuel long-term growth, you need to build and scale your sales org with intention. 12 steps to build a world-class sales team. The “Why sales?”

Scale 156

Scale Sales Hiring Underperforming Technical Team Scaling 156

User Pilot

APRIL 30, 2024

Wes Bush , Founder and CEO of ProductLed and bestselling author of Product-Led Growth: How To Build a Product That Sells Itself, dives into this topic in an interview with Userpilot. Companies can determine the effectiveness of their PLG strategy by monitoring effortless annual recurring revenue, lean scale, and durable growth.

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Interviewing Scale Strategy AI 83

SaaStr

AUGUST 17, 2020

The earlier in your career you can learn how to manage people, the faster you can excel in learning to scale. Your best bosses, VPs, mentors and others will give you “audibles” — quick bits of micro-advice during pitches, customer meetings, interviews, etc. Go visit your customers, partners, and prospects. More here.

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Scale Business Interviewing Compensation 361

SaaStr

JULY 7, 2022

Incredibly, ZoomInfo has scaled to IPO with an entirely sales-driven motion. He breaks down how GTM efficiency drives their ability to scale with sales-driven motion and other insights you can apply to scale your SaaS business. So how did they do it? Mistake 1: Not being honest about your talent.

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Scale Sales Hiring Interviewing Engineering 208

Valuize Consulting

NOVEMBER 25, 2021

Achieving Customer Success At Scale. As your customer base grows, the need to lead operations transformation, scale your CS team, manage intricate customer relationships and reach your customers across multiple touchpoints, is compounded. Q: What was your first job? How did you get started in Customer Success?

Scale 52

Scale Technical Review Technology Interviewing 52

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I What success looks like for using both together.

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Scale Sales Payment Methods Merchant Services 144

SaaStr

JANUARY 30, 2023

Overcoming challenges by optimizing for success In the early stages of setting up your SaaS business, it’s always a good idea to invest time thinking about the direction you want to take. Deel scaled the sales team from two to 250 account executives, but issues with productivity and enablement of the account executives cropped up.

Sales Hiring 215

Sales Hiring Payment Services SaaS Payments Scale 215

Dubb

MAY 30, 2023

I am at the center of my business. How do I scale The post Podcast: How to Scale and Grow Your Business without Burning Out with Jessica Yarbrough appeared first on Dubb Blog. How do I find ultra-high-paying clients? -I I can't "do more to make more."

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Scale Scaling Business Social Media 52

Sales Hacker

NOVEMBER 2, 2021

In this episode of the Sales Hacker Podcast, we have Appy Choudhary , Head of Sales Development at Blend , where he has built and leads AE and SDR teams as a sales leader with nearly 15 years of experience. Personalization makes a difference in prospect response. Subscribe to the Sales Hacker Podcast.

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Scale Sales Hiring Scaling Outsourced Development 80

Intercom, Inc.

OCTOBER 26, 2021

Getting the team right is one of the hardest parts of scaling sales. But no sales team can afford to grow without intention. While building a sales team, we’ve focused a lot on our sales culture. Here’s how we went about growing a sales team that is both world class and culture-additive.

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Scale Sales Hiring Sales Recruiting Sales 160

SaaStr

APRIL 2, 2019

Karen Peacock, COO of Intercom, one of the fastest growing SaaS businesses of all time, has led businesses of all sizes through massive growth. Now over the next couple of days, you’re going to hear some great talks about the founding story, and about that initial business success. So let’s go ahead and jump in.

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Scale Sales Hiring Scaling Strategy 192

SaaStr

APRIL 26, 2023

But you’re falling, dodging, climbing, and hoping to scale the top of a mountain. It’s often an afterthought in the chase for new names, new leads, and new logos.” Keep reading to learn Robertson’s five customer marketing strategies guaranteed to grow your business. Product tours — Have your product team lead product tours.

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Scale Strategy Marketing Education 205