Intercom, Inc.

APRIL 4, 2019

The fastest growing software companies in recent years all have something in common – they started with little to no sales team. They relied on a great product, with a passionate userbase that helped kickstart an organic growth engine which sold the product for them. Yes, Slack started off with no sales team.

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

User Pilot

JUNE 20, 2023

TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need. Apart from testing the demand for the product, idea validation helps teams assess if they have the necessary expertise and resources to build the product.

Underperforming Technical Team 84

Underperforming Technical Team Social Media Scale Interviewing 84

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Google, Apple and HubSpot are just three examples of industry-leading companies which use mental models to aid quick decision-making. The table below shows the impact of mental models on decision-making: Decision-Making. OKRs are a useful mental model - they make it crystal clear what people and teams should be striving for.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

User Pilot

JANUARY 29, 2023

Without validating features, it’s easy to create products that aren’t aligned with their vision or are difficult to differentiate. Developing features without validation results in bloated products and unnecessarily drives the cost of development up. Product teams should invest in validation when developing the MVP.

Management 92

Management Underperforming Technical Team Interviewing Scale 92

SaaStr

JULY 25, 2021

And we were like less than 10 million ARR and business was doing very well. And I met with Dev and I was telling him our business was doing very well and he asked me, “Why is it doing well?” You can have the great product and a great team, but the market of small or very niche.

Sales Recruiting 249

Sales Recruiting Sales Hiring Scale VP of Engineering 249

User Pilot

MARCH 15, 2022

Why a go-to-market strategy plays an integral of your SaaS product success? You’ve done the hard work of building a product or a specific feature that people want. In this blog post, you’ll learn everything about go-to-market strategies. SaaS go-to-market plans can be used in several use cases.

Strategy 81

Strategy Marketing SaaS Customer Lifetime Value 81

User Pilot

MAY 30, 2023

Every successful product marketer has at some point wondered how to create a persona. Good user personas are critical to any successful product marketing campaign. Put simply, user personas impact your entire business model. Put simply, user personas impact your entire business model.

Social Media 95

Social Media Interviewing Underperforming Technical Team Product Marketing 95

Chart Mogul

OCTOBER 3, 2019

The customer acquisition cost can help you create, measure, and improve a business model that will put your business on the path to profitability. You’re starting a new business. The design of your product? . Marketing? . How about your business model ? Let’s play a little thought experiment.

Acquisition 91

Acquisition Underperforming Technical Team Startup Customer Lifetime Value 91

Chart Mogul

SEPTEMBER 15, 2023

These materials will take you from the basics SaaS Metrics — 101 to more advanced topics like Go-To-Market and Product-Led Growth (PLG). The SaaS Business Model & Metrics: Understand the Key Drivers for Success by David Skok, Matrix Partners SaaS Metrics — 201 A slightly deeper dive into SaaS industry metrics.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

User Pilot

JUNE 10, 2019

Product led growth marketing is like the business equivalent of really great storytelling. That’s why we wouldn’t dare tell you what product-led growth marketing is or how to do it. Instead, we’re going to show you how to drive it in your role as head of growth or product marketer. You’re a marketer.

Growth Marketing 132

Growth Marketing Marketing Scale Payment Features 132

SaaStr

APRIL 17, 2019

Prior to Harness, Stephen was VP of Marketing at Glassdoor, managing a team of 52 in product marketing, helping grow B2B revenue from $19m to $90m in just 2 years, leading to their $1.2Bn acquisition. Steve has previously said, “Sales and marketing must be one team.” Why does he believe this is so important?

DevOps as a Service 100

DevOps as a Service Sales Recruiting Scale Sales Hiring 100

OPEXEngine

AUGUST 31, 2021

And while the concept has been around for years, for most of that time, tech debt was primarily the concern of product and engineering teams. They’re also increasingly holding their teams accountable to manage it appropriately. Sometimes they do so intentionally because they feel pressure to get to market faster.

Technical Review 52

Technical Review Underperforming Technical Team Software Review Scale 52

OPEXEngine

AUGUST 31, 2021

And while the concept has been around for years, for most of that time, tech debt was primarily the concern of product and engineering teams. They’re also increasingly holding their teams accountable to manage it appropriately. Sometimes they do so intentionally because they feel pressure to get to market faster.

Technical Review 52

Technical Review Underperforming Technical Team Software Review Scale 52

User Pilot

SEPTEMBER 4, 2023

As experts note, while blue oceans promise lucrative opportunities, not every new market lives up to expectations. At the upcoming Product Drive Conference, seasoned entrepreneur Melissa Kwan will share invaluable insights in her talk on the potential pitfalls of over-relying on blue ocean strategy. Register here for FREE!

Strategy 64

Strategy Technical Review Business Innovation 64

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Ryan and his team noticed so many inefficiencies across the L&D workflows. “It And that was particularly even more true for Cognota.

Payment Solutions 111

Payment Solutions Payment Services SaaS Payments VP of Engineering 111

SaaStr

NOVEMBER 16, 2020

Before Salesforce Andy spent close to 5 years at Oracle as VP Product Management. How did he come to be CEO at the market leader, UserTesting? * Why does Andy think the seat-based pricing model in SaaS will die? What does it take to scale a sales team successfully? What are the downsides of it? Andy MacMillan: Excellent.

Sales Hiring 198

Sales Hiring Scale Leadership Technical Review 198

SaaSOptics

MAY 19, 2022

Not only is it one of the main drivers of revenue growth for early-stage companies, but it’s a primary goal for SaaS businesses across market stages. What role will marketing play in the acquisition process? . What does your go-to-market strategy look like? How to Develop a Customer Acquisition Strategy.

Acquisition 59

Acquisition Scale Strategy Software Review 59

User Pilot

SEPTEMBER 4, 2023

As experts note, while blue oceans promise lucrative opportunities, not every new market lives up to expectations. At the upcoming Product Drive Conference, seasoned entrepreneur Melissa Kwan will share invaluable insights in her talk on the potential pitfalls of over-relying on blue ocean strategy. Register here for FREE!

Strategy 52

Strategy Technical Review Business Innovation 52

User Pilot

NOVEMBER 23, 2023

If you integrate an existing model into your product, like most SaaS companies, it won’t be enough to outperform your competitors. Training your own model requires access to data and technical resources but could be a true differentiator in the market. AI in Airfocus Airfocus is a product management platform.

AI 96

AI Management Data Analysis Technical Review 96

Chart Mogul

OCTOBER 3, 2019

The customer acquisition cost can help you create, measure, and improve a business model that will put your business on the path to profitability. You’re starting a new business. The design of your product? How about your business model ? Let’s play a little thought experiment. Oh yeah, that thing.

Acquisition 52

Acquisition Startup Underperforming Technical Team Customer Lifetime Value 52

ChurnZero

APRIL 27, 2021

Grotech Ventures is a team committed to helping creative and driven entrepreneurs build technology companies that last. A: Grotech is an early-stage investor so many of our companies have only modest revenue at the time we invest, and they are typically still working to tease apart their go-to-market motion. ChurnZero raised a $2.5

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

Intercom, Inc.

SEPTEMBER 26, 2019

And it’s not without good reason: nearly all software products with dominant market share started as apps but grew to the point where third-party developers began building valuable integrations on top of what these companies had already created. So those are developer tools for sure. Those are big amazing companies.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

OpenView Labs

SEPTEMBER 5, 2019

As software pervades every sector of the world economy, the developers building it are rapidly becoming the most important buyers of technology and infrastructure in companies of all sizes. As a company that builds economic infrastructure for the internet – Stripe’s ability to connect with developers is central to our mission.

Underperforming Technical Team 40

Underperforming Technical Team Scale Sales Hiring SaaS Payments 40

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. In terms of replacement, what does Bob believe will be the emerging trends in SaaS Go To Market that will replace it? * How important is it to own the entire customer journey? Kind of solve the problem.

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

User Pilot

FEBRUARY 28, 2023

After receiving the NPS data, product marketers should factor in performance trends, next focus topics, benchmarking, and segmentation. SaaS business models depend on repeat subscriptions, making it crucial for companies to retain as many customers as possible. Why do you need an NPS dashboard? NPS bar chart.

Underperforming Technical Team 82

Underperforming Technical Team Benchmarks Trends Cloud 82

Baremetrics

APRIL 16, 2021

Whether it’s your first time dialing for dollars or you’re back in the market for more cash, finding the right capital for your company at any given stage is always a challenge. One of the most difficult parts of the capital raise process is determining and deciding when and why what types of SaaS capital are right for your business.

Venture Capital 66

Venture Capital Technical Review Underperforming Technical Team SaaS 66

User Pilot

MAY 11, 2022

Are you aware that product user segmentation affects all stages of the user journey and the overall growth of a business? You can use product usage data to develop an effective marketing strategy, improve products, retain customers , as well as to accelerate customer adoption. Business Model.

SaaS 92

SaaS Underperforming Technical Team Onboarding Churn 92

OPEXEngine

MARCH 9, 2021

As a longtime Core Member, we asked him to join our Go-to-Market Core Forum to share his thoughts on this theme and more. I’ve talked to countless entrepreneurs who are anxious about the next step—first seed round, hiring a team, landing a board member, etc.,” That’s exactly what got the former Zenefits leadership team into trouble.

Scale 52

Scale Sales Hiring Marketplace as a Service Underperforming Technical Team 52

Chargify

APRIL 23, 2019

We found ourselves asking this question in a marketing meeting not too long ago. If you have a clear answer to the first question and a confident ‘Yes’ for the second, then you’ve got problem/solution fit and a hypothesis, and it’s time to start pressure testing your idea,” advises growth marketing consultant Lauren Bass.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

User Pilot

JANUARY 30, 2023

The product adoption process follows a series of stages the user must go through, and they include: Awareness. Becoming aware of the product's existence through branding and marketing campaigns. Considering the pros and cons of the product before trying it. Limited usage of the product as a test. Evaluation.

Technical Review 86

Technical Review Software Review Underperforming Technical Team Education 86

User Pilot

APRIL 26, 2024

Customer success is a core growth driver for any SaaS business. The SaaS market is crowded with tons of similar products and the best ones that stand out are those who delight their customers regularly. Are you wondering how to retain your customers and make them love your product? No worries! Churn rate.

Customer Success 57

Customer Success Customer Lifetime Value SaaS Churn 57

Sales Hacker

MARCH 22, 2018

Typical reasons and triggers to outsource parts of your sales process include: Drastically changing your sales model ( introducing SDR/AE split , Account Based Selling, etc.). Introducing a new product/service that requires different sales skills. Entering new markets (geographically or target-segment). Some functions (e.g.

Outsourcing Services 79

Outsourcing Services Sales Outsourcing Outsourced Development Scale 79

SmartKarrot

DECEMBER 24, 2021

Failure to meet the right product-market fit . But, in reality, it is related to the market. Studies have shown that around 42% of SaaS start-ups stop operating because they fail to build a product that fits market needs. The solution for this issue is first to analyze the market and plan a product accordingly.

Underperforming Technical Team 10

Underperforming Technical Team Technical Review SaaS Systems Review 10

Navint

FEBRUARY 20, 2019

Earlier this year, we welcomed Sean Joyce to the Navint team. Sean has over 15 years of expertise in recurring revenue technologies, most recently hailing from Salesforce where he was a senior member of the product marketing team responsible for Salesforce CPQ & Billing. Can you give us your perspective on the market?

Payments 53

Payments Technology Scale Revenue 53

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, .

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

MAY 24, 2019

235: Andrew Filev is the Founder & CEO @ Wrike, the cloud based collaboration and project management software that scales across teams in any business. Why SaaS is your business model, not your mission. We had a pretty big team. Missed the session? Andrew Filev. It was before they even were called SaaS.

Sales Hiring 140

Sales Hiring Scale SMB Sales Recruiting 140

Outseta

JANUARY 20, 2020

I’m pretty jaded when it comes to the financial numbers that get thrown around in start-up land—I don’t care what TechCrunch says, I don’t care what your market cap is—I think it’s clear that the world of technology start-ups is pretty screwed up when it comes to financial valuations. And working in the property management industry?

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145