FastSpring

DECEMBER 19, 2019

This is why we’re committed to continually develop new and innovative tools that help software companies successfully transition to a subscription-based business model. We Welcomed a Key Executive to the Leadership Team. We’re excited to grow our exceptional leadership team to help us take FastSpring to the next level.

Technical Review 69

Technical Review Software Review Marketplace as a Service Innovation 69

SaaSHolic

MAY 5, 2023

There is a shift towards less capital-intensive startups with recurring revenues, and due diligence is crucial before taking on investors or advisors. Passion and dedication of the founder and the business model’s distribution potential are key points for investment models. Web Summit Rio, day 3.

Technical Review 90

Technical Review VP of Engineering Development Team Review Software Review 90

Neil Patel

NOVEMBER 7, 2020

I’m confident the best email marketing companies listed above and reviewed below are reliable because of their proven track records. Hire any of them, according to your needs, and they’ll help you to turn email marketing into a growth channel for your business. Bad content!

Software Review 102

Software Review Marketing Technical Review Outsourced Development 102

ChurnZero

FEBRUARY 4, 2022

This article is adapted from a session presented by Kristen Hayer , Founder and CEO of The Success League , at BIG RYG , ChurnZero’s annual Customer Success leadership summit. The first being due diligence. Best practices to better engage your investors and board. How does customer success work with investors and boards?

Customer Success 98

Customer Success Metrics Engagement Software Review 98

Sales Hacker

MARCH 7, 2022

The best sales model in the world cannot make up for a flawed business model. The best sales model in the world cannot substitute for a flawed strategy or a flawed business model. Many thrived financially due to the remote work world. Success in sales leadership looks a bit different.

Technical Review 84

Technical Review Sales Marketplace as a Service Banking 84

Andreessen Horowitz

OCTOBER 16, 2023

I’m Sonal, and I’m super excited to do one of our special book launch episodes, for the new book coming out just this week — “Working in Public: The Making and Maintenance of Open Source Software” by Nadia Eghbal, and published by Stripe Press. And I just wish we could have gone with something else, like public software or whatever.

Software Review 75

Software Review Underperforming Technical Team Scale Development 75

ChurnZero

JUNE 11, 2021

Companies score customer health in many ways, including assigning points; implementing rankings such as A, B, C, or D; or using a color-coding system such as green, yellow, or red to indicate a scale of good, average, or poor health. Your segment and timeframe may differ depending on your business model.

Software Review 96

Software Review Systems Review Scale Underperforming Technical Team 96

ChurnZero

APRIL 3, 2020

Q&A: Unpacking the Power of the Executive Business Review. Enter the Executive Business Review (EBR)—aka the Quarterly Business Review (QBR). EBRs facilitate customer alignment on business objectives and outcomes as well as allow you to learn about customer initiatives and opportunities.

Technical Review 52

Technical Review Software Review Business Scale 52

ChurnZero

JANUARY 13, 2022

Our recent Customer Success Leadership Study showed that 61% of respondents reported a Vice President and above as being the highest leader in their Customer Success organization in 2021 – an increase of 7% from the previous year. This is in part due to a rise in the standing of the Chief Customer Officer role. Follow Amir on LinkedIn.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

OPEXEngine

DECEMBER 13, 2022

Most SaaS executives can relate to a friendly debate they’ve had at a board or leadership team meeting about what percentage of revenue should come from “upsells” to existing customers or what is “healthy churn.” That’s because benchmarks need to fit the business model and require context in order to be applied in a relevant way.

Benchmarks 52

Benchmarks Scale Headcount Software Review 52

Casey Accidental

OCTOBER 18, 2021

Internal developer productivity was incredibly low due to low level of investment in developer tools. Business Model. Technical Scaling : Developer velocity is the purest form of leverage in a software company. Personally, I would flip the order and revise the language to be more software specific: Improve focus.

Technical Advisors 140

Technical Advisors Technical Review Scale Marketplace as a Service 140

SaaStr

SEPTEMBER 3, 2019

Lambda School trains people online to be software engineers. I want to talk about how we got to the business model that we have at Lambda School because it’s one of the things that separates us from other schools. We are definitely the fastest growing code school probably of all time. Join us at SaaStr Annual 2020.

Acquisition 136

Acquisition Software Review Payment Methods Marketplace as a Service 136

SaaStr

NOVEMBER 16, 2020

As for Andy, prior to UserTesting, he was the Chairman and CEO @ Act On Software and before that held several positions at Salesforce, including COO – Products Group. As for Andy, prior to UserTesting, he was the chairman and CEO at Act-On Software. I don’t subscribe to the servant leadership model.

Sales Hiring 196

Sales Hiring Scale Leadership Technical Review 196

SaaStr

SEPTEMBER 10, 2020

I always talk about being a recovering software salesperson. Latane Conant: As a recovering software salesperson? But you get paid the big bucks to own your business, to own your business model. What do you think the review process should look like? Latane Conant: Well, it was a little bit accidental.

Scale 170

Scale Sales Hiring Software Review Technical Review 170

SaaSOptics

MARCH 1, 2022

Then, once the software starts proving its ROI, finance teams can reintroduce the idea of a more comprehensive, integrated solution to their executive team (if one is needed). . If you decide to use a point solution with partnerships, ensure that your business model is compatible with the integrations you need.

Payment Solutions 52

Payment Solutions Payments Payment Services Payment Features 52

Sales Enablement, SaaS and Growth

MARCH 23, 2020

David Cancel of Drift often talks about letting your ideas “ cross-pollinate ” and mental models can be a catalyst for that. I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. Subscription business model.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

CustomerSuccessBox

SEPTEMBER 20, 2021

CustomerSuccessBox is an outcome-driven Customer Success software for B2B SaaS, which helps maximize retention, drive product adoption, and grow revenue for your B2B SaaS. CustomerSuccessBox has attracted excellent reviews from early adopters. Here are some of the top-rated posts: Three Quarterly Business Review examples.

Customer Success 64

Customer Success Underperforming Technical Team Consulting Software Review 64

User Pilot

SEPTEMBER 4, 2023

However, many firms fail at successful implementation due to common pitfalls. Blue ocean strategy is especially relevant today as many industries are seeing declining profits and growth due to commoditization and saturation. Imitation is difficult due to new capabilities and branding. What is the Blue Ocean Strategy?

Strategy 60

Strategy Technical Review Business Innovation 60

SaaStr

JULY 25, 2021

And the third thing is what is it about the product or the business model that they’re basically contemplating that gives them a very defendable technology advantage? How defendable is the technology of the product or the business model? And so those depending on the stage of company, those have varying factors.

Sales Recruiting 247

Sales Recruiting Sales Hiring Scale VP of Engineering 247

ChurnZero

AUGUST 25, 2020

Anna Talerico, Arthur Ventures Anna ( @annatalerico ) is an Operating Partner at Arthur Ventures , an early growth capital firm that leads investments in B2B software companies located outside Silicon Valley. Godard Abel, G2 Godard ( @godardabel )is CEO of G2 , a business software review website he co-founded in 2012.

Scale 69

Scale Technical Review Venture Capital Software Review 69

User Pilot

SEPTEMBER 4, 2023

However, many firms fail at successful implementation due to common pitfalls. Blue ocean strategy is especially relevant today as many industries are seeing declining profits and growth due to commoditization and saturation. Imitation is difficult due to new capabilities and branding. What is the Blue Ocean Strategy?

Strategy 52

Strategy Technical Review Business Innovation 52

SaaStr

OCTOBER 4, 2019

Listen to the start of the episode for a promo code to our upcoming events! The mortality rate of SMBs is so high that you are going to always have high churn due to the customer segment? How does leadership change for Jesse in the face of scale? Loving our podcast content? How does Jeppe think about competition?

Scale 119

Scale SaaS Payments SMB Sales Hiring 119

Totango

FEBRUARY 22, 2021

Organizations across all industries were forced to completely change business models they’d followed for decades in just a matter of days. Totango was recognized as the most trusted, easiest-to-use Customer Success solution, winning multiple awards and honors in 2020 including one of G2’s 2021 Best Software Award. What’s Next?

Customer Success 62

Customer Success Scale Marketplace as a Service Technical Review 62

Neil Patel

FEBRUARY 4, 2021

The content was valuable, but many business owners didn’t have time or the right talent on their teams to implement all the advice Neil provided. Team and Leadership at NP Digital. Our leadership team is made up of people who embrace that idea. Team and Leadership at NP Digital Small Business.

VP of Engineering 126

VP of Engineering Marketing Marketplace as a Service Social Media 126

SaaStr

MAY 30, 2019

Tom Bogan, CEO of Adaptive Insights, a Workday company, will review the key principles to building a successful SaaS company. So, early in my career, I started in technology a long time ago, and had the privilege of being President and running Rational Software in the early 2000’s and, as you may recall, we sold that.

Scale 140

Scale Leadership Finance Software Review 140

SaaStr

JULY 8, 2020

It sounds minor or technical, but if you want to due diligence on a human being, I get to do it a few 100 times a year. Aileen Lee: And so, they’re just way easier due diligence, I think. If you didn’t analyze its business model, you would think that intuitively. I’m here.”

Investment 158

Investment Technical Review Part-Time VPE Development Team Review 158

Neil Patel

MAY 4, 2021

Data as a service uses a cloud computing strategy to make business data readily available to stakeholders and third parties. DaaS functions similarly to software as a service (SaaS) , which removes the need for managing and downloading software locally. Data as a service is beneficial to any business model informed by data.

Marketplace as a Service 76

Marketplace as a Service Data Technical Review Marketing 76

User Pilot

AUGUST 11, 2022

Some soft skills required for a customer success manager position include leadership, problem-solving, communication, empathy, industry knowledge, technical savviness, and collaboration. To perform well as a CSM, you need a good set of soft skills that are required for getting (and retaining) this job, including: Leadership.

Customer Success 88

Customer Success Management SaaS Technical Review 88

SaaStr

AUGUST 12, 2020

He’s a real student of leadership and understands how companies need to scale and evolve as they reach the next level of their growth. He’s the kind of person that when you read the review that he writes for you, you’re like, “Man, he nailed it.” And so that was something I was super cautious about.

Scale 174

Scale Sales Hiring Underperforming Technical Team VP of Engineering 174

SaaStr

AUGUST 9, 2019

Eyal and Megan host a fireside chat between Google Cloud and Zenoss, a leader in software-defined IT operations. Here’s what Eyal and Megan talk about: How to develop software faster. So that in itself generates a complexity because as you have to remember, it truly is software as a service. Missed the session?

SaaS Payments 130

SaaS Payments Cloud Technical Review Scale 130

OpenView Labs

MAY 20, 2021

The same was true when I ran the People function at a software development consultancy that doubled its headcount to ~100 while reducing attrition from 40% to 5% voluntary in 18 months. I’ll never forget the ERP provider who snickered as they installed their software. Simon Sinek.

Scale 84

Scale Underperforming Technical Team Headcount Software Review 84

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. Listen to the start of the episode for a promo code to our upcoming events! Krish Subramanian: We are software engineers by training.

Scale 126

Scale SaaS Payments Sales Recruiting Payment Services 126

Kellblog

DECEMBER 27, 2021

Let’s start with a review of my 2021 predictions, keeping in mind one of my favorite quotes, often misattributed (including by me) to Yogi Berra : “predictions are hard, especially about the future.” ” Kellblog 2021 Predictions Review. Software companies become their parents faster.

Blockchain 142

Blockchain Technical Review Venture Capital Sales Hiring 142

SaaStr

MAY 24, 2019

235: Andrew Filev is the Founder & CEO @ Wrike, the cloud based collaboration and project management software that scales across teams in any business. Why SaaS is your business model, not your mission. Missed the session? Here’s what Andy talks about: *Selling the way your customers want to buy. Andrew Filev.

Sales Hiring 143

Sales Hiring Scale SMB Sales Recruiting 143

Kellblog

MARCH 11, 2020

Customers never think to budget implementation services separately from annual software licensing. High churn on one-year deals (often 25% or higher) due to failed implementations. Usually these companies sell inexpensive software (e.g., Talk to consultants who help customers buy and implement software.

Underperforming Technical Team 99

Underperforming Technical Team Sales Hiring Consulting Forecasting 99

Sales Hacker

FEBRUARY 7, 2018

What is new in today’s B2B software world is that products sold against an OpEx (SaaS) model experience an exponential growth due to a variety of factors; An increase in Online Spend – B2B customers are increasing their online spend. SaaS Growth Rate. Calculating Growth Potential. FIND PRODUCT MARKET FIT.

Scale 87

Scale Growth Hacking Scaling Sales Hiring 87

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 168

Scale Enterprise Scaling Sales Hiring 168