User Pilot

JULY 22, 2023

Customer behavior analysis helps you to understand what goes on in your customer’s head and respond to it to help with product growth. This comprehensive guide will provide you with practical steps and expert strategies to conduct a thorough customer behavior analysis. Analyze customer behavior to continue optimization.

Customer Lifetime Value 77

Customer Lifetime Value Software Review Underperforming Technical Team Trends 77

User Pilot

MARCH 15, 2024

What is data-driven analytics in SaaS? How to conduct user data analysis? What are the best analytics tools for the job? TL;DR Data-driven analytics describes the process of collecting, analyzing , and interpreting customer data to help organizations make better-informed product and strategic business decisions.

Data 79

Data Data Analysis SaaS Software Review 79

User Pilot

MAY 8, 2024

You won’t be able to retain your users or convert them into paying customers. You can identify needs through surveys , interviews, social listening, competitor analysis, user behavior analysis , and customer journey mapping. Identify friction points through analytics like a funnel or path analysis.

SaaS Payments 89

SaaS Payments Payment Solutions Payment Services Payments 89

User Pilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. TL;DR User behavior trends are not the same as consumer behavior trends.

SaaS Payments 90

SaaS Payments Trends Payment Solutions Payment Methods 90

User Pilot

JULY 30, 2023

How good is Heap analytics? TL;DR Heap offers a comprehensive suite of analytical features that help product teams make data-driven decisions. TL;DR Heap offers a comprehensive suite of analytical features that help product teams make data-driven decisions. What is Heap product analytics? Let’s dive in!

Software Review 87

Software Review Technical Review Social Media Scale 87

User Pilot

MAY 22, 2023

Tracking cross-platform analytics is essential for product teams to see a complete view of customer behavior. TL;DR Cross-platform analytics is the activity of tracking and analyzing user behavior across multiple platforms or devices. What is cross-platform analytics?

SaaS 77

SaaS User Experience Mobile Churn 77

User Pilot

APRIL 26, 2023

In this article, we cover: What customer behavior analysis is and why it’s important. There are four types of customer data – user persona data, customer behavior data , customer journey activity data , and customer satisfaction data. You can also track in-app behavior with feature tags, goals, and custom events.

Data 93

Data Data Analysis Software Review SaaS 93

User Pilot

FEBRUARY 4, 2023

Wondering how you can make the most of your growth analytics to boost average revenue per user, and retention, and drive product growth ? In this article, we cover everything you need to know about growth analytics: How to perform a growth analysis using an easy five-step process. What are growth analytics?

Acquisition 89

Acquisition Retention Churn Metrics 89

User Pilot

MARCH 31, 2023

Analytics vs metrics – how do they differ from each other? Though both are important, analytics and metrics have distinct meanings and purposes in your data analytics process. Understanding the nuances between them is critical to utilize them to improve your feature adoption , customer behavior, etc.

Metrics 85

Metrics Customer Lifetime Value Data Analysis Engagement 85

User Pilot

JANUARY 30, 2023

This article features all the nooks and crannies that will help you learn how to analyse the customer journey using behavioral analytics. It delves into the process of collecting customer behavioral data for SaaS and explores real-life examples of how to act on all the data. What is customer behavior analytics?

Customer Lifetime Value 84

Customer Lifetime Value Software Review Retention Churn 84

User Pilot

APRIL 30, 2024

Landing and signup pages optimized for different user personas and use cases increase conversions. Freemium and free trials enable users to experience product value. Referral programs and rewards motivate users to promote the product among their peers. Growth marketing helps companies to attract new users and keep them engaged.

Underperforming Technical Team 92

Underperforming Technical Team Strategy Marketing Customer Lifetime Value 92

User Pilot

MARCH 15, 2023

How does tracking user activity in web applications help your product grow ? In this article, we cover how to monitor user activity to make data-informed decisions. TLDR; User activity tracking is the process of monitoring in-app user behavior. Complete a funnel analysis to track in-app user behavior.

Onboarding 86

Onboarding User Experience Engagement Software 86

User Pilot

AUGUST 15, 2023

How can SaaS companies use self-service analytics to gain the insights they need to drive product growth ? TL;DR Self-service analytics tools enable non-technical product teams to access and analyze customer data without dev or data scientist support. Userpilot is a self-service product growth platform with excellent analytics tools.

SaaS 82

SaaS Data Analysis Artificial Intelligence Government 82

User Pilot

FEBRUARY 26, 2023

Looking to use Mixpanel Analytics for collecting product growth insights ? Mixpanel Analytics helps you collect and analyze data to gain valuable insights into your product’s growth. Mixpanel has become a popular choice among SaaS companies with its advanced analytics and intuitive interface. What is Mixpanel?

Software Review 86

Software Review Systems Review Engagement Scale 86

User Pilot

JUNE 19, 2023

A better understanding of your users is never a bad thing and user flow analysis can be an extremely powerful tool to help you build it. TL;DR User flows are a detailed visualization of the specific steps in a path or process a user takes to finish a given task. What is a user flow? signing up for an app).

Onboarding 81

Onboarding User Experience Churn Engagement 81

User Pilot

MAY 22, 2023

Wondering how you can use customer behavior analytics to get actionable product growth insights ? Analyzing customer behavior unveils customers’ behavior patterns and preferences necessary for product improvements. What is a customer behavior analysis? So let’s see how you can achieve that.

SaaS 75

SaaS User Experience Engagement Onboarding 75

User Pilot

FEBRUARY 26, 2024

And how to do it with available product analytics solutions? Start building your marketing conversion funnels but creating all product user personas. Next, map out the customer journey stages with all touchpoints , user actions, feelings, and challenges for each persona. Want to learn more about funnel analytics in Userpilot?

Marketing 87

Marketing Sales Funnel Forecasting Customer Lifetime Value 87

User Pilot

MARCH 29, 2023

We’ll also explore alternative product analytics tools that may comply with your needs better. TL;DR Amplitude is a product analytics tool that helps businesses understand user behavior and optimize user experiences. The Growth plan includes advanced behavioral analytics, actionable analytics, etc.,

Pricing 83

Pricing Software Review Scale Customer Support 83

CustomerSuccessBox

SEPTEMBER 20, 2021

Let’s look at the top customer success blogs. As well as their actionable customer success platform they provide a widely respected blog. For Entrepreneurs by David Skok is a blog for entrepreneurs that publishes some of the best content on customer success. Intercom Blog. Zendesk Blog. CustomerSuccessBox.

Customer Success 64

Customer Success Underperforming Technical Team Consulting Software Review 64

User Pilot

MARCH 29, 2023

What’s digital analytics? How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. What is digital analytics?

Data 77

Data Social Media Customer Lifetime Value Acquisition 77

User Pilot

NOVEMBER 21, 2023

Product analytics Hubspot can help you to make data-driven decisions about your product development and marketing needs. From understanding customers to driving sales, analytics is a crucial tool for modern product managers. In this article, we examine what you can achieve with the product analytics software from Hubspot.

Management 86

Management Software Social Media Trends 86

User Pilot

MAY 2, 2024

Quality customer support and training equip users with the knowledge to overcome challenges and leverage the product’s full capabilities. It keeps the product fresh and users engaged. Educational webinars showcase new ways to leverage the product, fostering an engaged user community and generating new leads. To prevent it.

Retention 80

Retention Metrics Strategy Scale 80

User Pilot

FEBRUARY 5, 2023

Do you need some behavioral KPI examples to understand what metrics to track and why? Behavioral key performance indicators (KPIs) can help you understand user experience and measure feature adoption. TL;DR Behavioral KPIs refer to metrics that track and measure customer behavior and engagement with your products or services.

User Experience 86

User Experience Metrics Onboarding Engagement 86

User Pilot

APRIL 21, 2023

The aim of product analysis is to better understand its strengths and weaknesses, to evaluate how effective it is at satisfying user needs , and to identify areas for improvement. Thanks to segment analysis, you can identify patterns in feature adoption among different user groups. What metrics do you need to track?

Underperforming Technical Team 89

Underperforming Technical Team SaaS Onboarding Retention 89

User Pilot

APRIL 22, 2024

A customer sentiment dashboard is a great way to visualize customer feedback and see what users love (or hate) about your product. The benefits of having a customer insights dashboard include improved understanding of customer behavior, significant time savings, and enhanced cross-team collaboration. However, a single data source (e.g.,

Social Media 71

Social Media Software Review Underperforming Technical Team User Experience 71

User Pilot

JANUARY 30, 2023

What behavioral data types should you collect as a product manager ? In the article, we also look at the best tools you can use to collect behavioral data. TL;DR Behavioral data describes what the user does in the mobile or web app and how, while behavioral data analytics helps you understand why they do it.

Payment Solutions 75

Payment Solutions Data Payment Methods Management 75

User Pilot

APRIL 23, 2023

Why is event-based analytics important for SaaS businesses? Event-based analytics allows product teams to gain insights into how customers are using their products. You can identify patterns and trends by tracking user behavior, leading to more informed decision-making about product development and marketing strategies.

User Experience 71

User Experience Onboarding Engagement Data Analysis 71

User Pilot

DECEMBER 13, 2022

A product analytics dashboard helps you visualize user behavior, so you can make informed decisions on how to improve product engagement. In this article, we cover the following: Why you need an analytics dashboard. The most common analytics dashboards in SaaS. What is an analytics dashboard?

Metrics 83

Metrics Engagement Customer Lifetime Value Social Media 83

User Pilot

APRIL 14, 2024

Is Userpilot or Heap the best tool for user analytics? In this post, we’ll discuss exactly that – what the perfect tool for performing user analysis should deliver and which will be the best choice for your company’s needs. TL;DR Let’s explore how Userpilot and Heap compare when it comes to performing user analysis.

Technical Review 52

Technical Review Software Review Onboarding Mobile 52

User Pilot

APRIL 30, 2024

Increase customer perceived value by collecting user feedback and analyzing user behavior to identify improvement opportunities and guide product development. Userpilot is a product growth platform with feedback, analytics , and engagement features. Define your user personas with their unique needs and preferences.

Strategy 91

Strategy SaaS Customer Lifetime Value Education 91

User Pilot

APRIL 18, 2024

Next, identify your target audience and create detailed user personas. A good landing page loads fast and captivates users in 8 seconds or less. Create a separate landing page for each user persona. A good thank-you page confirms the action has happened, reassures the user, and outlines the next steps.

Payment Methods 82

Payment Methods Marketing SaaS Payments Payments 82

Buffer Resources

FEBRUARY 5, 2024

In this article, we’ll dive into why dark social matters, exploring its impact on analytics and its value for everyone who creates on the Internet. Madrigal in a 2012 article for The Atlantic , refers to the social sharing of content that occurs outside of what can be measured by web analytics.  What is dark social?

Social Media 98

Social Media Branding Engagement Strategy 98

User Pilot

MARCH 26, 2023

TL;DR A conversion funnel is a journey that users take from initial awareness to converting into paying customers. Conversion funnel analysis tracks user behavior and identifies drop-off points to understand customer journeys , areas for improvement, and friction points. In the first week, 100 users signed up for a free trial.

Underperforming Technical Team 86

Underperforming Technical Team User Experience Customer Lifetime Value Retention 86

Intercom, Inc.

JUNE 14, 2022

Customer cohort analysis is the act of segmenting customers into groups based on their shared characteristics, and then analyzing those groups to gather targeted insights on their behaviors and actions. A customer cohort is a group of customers or users who perform shared actions during a set period of time. .

Onboarding 118

Onboarding Retention Trends Engagement 118

User Pilot

MARCH 11, 2022

What is user behavior tracking? In this article, we cover what user analytics means, the right metrics to track, and the best tools in the market right now. After reading this, you will be equipped to track user behavior on your website and app. What is user behavior? And where do you start?

Data 87

Data SaaS User Experience Metrics 87

User Pilot

JULY 26, 2021

When it comes to boosting your product growth , user analytics tools can make your life a lot easier. These tools offer insights into what your users are doing inside your product and why they are doing it. User analytics is a type of analytics that focuses on user/customer behavior inside a product/on a website.

SaaS 98

SaaS Onboarding Retention Acquisition 98

User Pilot

NOVEMBER 22, 2023

Hubspot customer journey analytics can help product managers tap into the pulse of their target customers. This article discusses how the HubSpot customer journey analytics reporting tool can help you attract customers and accurately walk them through every step of the customer journey. HubSpot customer journey analytics.

Enterprise 75

Enterprise Pricing Advertising Social Media 75