Payrix

APRIL 3, 2024

Well, you’ve come to the right place. This blog post will shed light on the risks associated with adding payments to your software, and ultimately, help you determine what payment model makes the most sense for your unique vertical and business strategy. Dormant accounts These merchants may spend a less suspicious period with you.

Payment Services 100

Payment Services Merchant Services SaaS Payments Payment Facilitation 100

SaaStr

JANUARY 12, 2024

Is it the end of an era for customer success in SaaS? We just wrote up how some of the biggest changes of SaaS are now coming, specifically in Customer Success and Sales. Back in 2015, when didn’t have the data or NRR or GRR of 115 public SaaS companies. Some other key learnings included: The power of the SaaS model.

Sales Hiring 266

Sales Hiring Customer Success Scale AI 266

SaaStr

JANUARY 5, 2024

Getting Outbound off the Ground in the Early Days Whatever stage your company is in, you can map wherever you are to outbound and use this article to either create, scale up or improve your outbound SaaS sales. They’re coachable and they have learned the importance of time management to be successful.

Sales Hiring 271

Sales Hiring Sales Recruiting Scale Outbound Sales Team 271

SaaStr

MARCH 6, 2024

So Okta is one of our favorite SaaS and Cloud leaders. But like many SaaS and Cloud leaders today, the bigger ones are still growing faster. While many tech SMBs are struggling, finding the gems in the SMB base that can grow into large accounts is still critical. The story is super inspiring.

Fractional VPE 237

Fractional VPE Part-Time VPE Scale SMB 237

SaaStr

FEBRUARY 28, 2024

So Braze is one of the quiet winners in today’s SaaS and Cloud world. When the average public SaaS company is still stuck at 6x. The logos are strong, and the NRR is good. $500k+ Customers Fuel Growth, Up 28% — And NRR is 121% There A story of many SaaS and Cloud leaders today. But still hiring and spending.

Sales Hiring 245

Sales Hiring Scale Cloud Enterprise 245

SaaStr

FEBRUARY 20, 2024

Together they share the high-velocity techniques they use to maximize sales, including: Sell to SMBs Use round-robin to assign accounts, but you’re not sure if it’s optimal Are stuck in a world of geographic territories Spend a lot of time manually building territories Gusto thinks of the rev ops capability as the brain center and engine builder.

Scale 231

Scale Sales Marketing Construction 231

Payrix

MARCH 13, 2024

Discover what’s hot and what’s not in management software Download the 2024 Merchant Insider Report With the survey findings in hand, we took things one step further. This blog is a sneak peek of what we learned. See how SaaS payments done right can enhance your software business. For software companies that get it right?

Merchant Services 100

Merchant Services Payments Embedded Payments Payment Solutions 100

SaaStr

DECEMBER 14, 2023

In the latest installment of SaaStr’s What’s New series – where we sit down with the leaders in SaaS and Cloud for the inside scoop on what’s top of mind and what’s new, SaaStr CEO and Jason Lemkin chats with the CMO of Google Cloud, Alison Wagonfeld.

Cloud 259

Cloud Scale AWS AI 259

SaaStr

JANUARY 24, 2022

SaaS accounting and finance has gotten pretty complicated, and the impacts of getting it wrong have gone up substantially. I’ve worked with numerous start-ups that used outsourced accounting services with zero SaaS experience, and these firms didn’t even recognize automatic upsells, additional seats, etc.

Finance 328

Finance Outsourcing Services Systems Review Technical Review 328

SaaStr

APRIL 7, 2024

They really are a great checklist when you are starting to scale sales in SaaS: #1. Make sure your VP of Sales actually wants to sell, not just manage. And a lot of folks want to manage but not really sell themselves. It’s great. What I missed was Lenny’s own summary of his Top Takeway from our deep dive.

Sales Hiring 268

Sales Hiring Scale Headcount Sales 268

SaaStr

JUNE 26, 2023

Dear SaaStr: What’s the Best Way to Get Ahead in SaaS Sales? Successful sales manager. Go from SDR, to SMB Account Exec, to Mid-Market Exec, to Enterprise/Field exec. Go from SDR, to SMB Account Exec, to Mid-Market Exec, to Enterprise/Field exec. That’s a chunk of management and sales experience, all wrapped into one.

Sales Recruiting 257

Sales Recruiting Sales Hiring Sales SMB 257

SaaStr

JUNE 10, 2020

While the concept may sound old hat to those that have been in the software business for a long time, in SaaS in particular, very little tools, processes, and software are applied to marketing to customers after they are closed. These should be just as much about retaining customers and growing accounts. Your top customers.

Marketing 272

Marketing Retention Customer Success Content Marketing 272

SaaStr

DECEMBER 7, 2023

“Doubling Down” is a new series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. Kicking us off is Jay Levy, Managing Partner at Zelkova Ventures. #1. What’s the #1 bit of advice you’d give to SaaS founders today? What’s your most recent disclosed investment?

Development Team Review 244

Development Team Review Management Technical Review Social Media 244

SaaStr

AUGUST 21, 2022

What are some techniques SaaS companies use to combat trial abuse / people trialling multiple times? Folks that share accounts. And it takes way too much energy to manage. The post Dear SaaStr: What Do You Do To Stop Customers From Abusing Free Trials, Sharing Accounts, etc.? My advice: Just let it go.

Scaling 318

Scaling Revenue SaaS Management 318

SaaStr

JANUARY 30, 2023

20X year 1⃣ 12X year 2⃣ 5X year 3⃣ #deelspeed @deel [link] — Shuooo (@shuoshuooshuooo) January 23, 2023 When we look at SaaS companies’ success stories, everything looks great on their growth maps. Shuo Wang is the CRO and co-founder of Deel, one of the fastest-growing SaaS companies. Trust the process.

Sales Hiring 248

Sales Hiring Payment Services SaaS Payments Scale 248

ChurnZero

DECEMBER 27, 2019

I f ChurnZero were to release a greatest hits compilation of our top content, milestones, and life events in 2019, this blog post would be it. With over 70+ published blogs this year, we whittled down our list to the ten most popular posts from the ChurnZero team and friends. . Top 10 Blog Posts from 2019 .

Technical Review 64

Technical Review Software Review Churn Customer Success 64

SaaStr

NOVEMBER 10, 2022

We’ll see 2,500+ of the best SaaS founders, execs, and VCs June 6-7 at 2022 SaaStr Europa ! Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. Grab tickets here. .

Payment Features 188

Payment Features Payments SaaS Payments Payment Solutions 188

SaaStr

OCTOBER 10, 2022

They are the Great Gap Fillers in SaaS. What I mean is, with most SaaS companies, there’s just a huge customer workflow break. But only in the earlier days do you want your CS team doing everything from onboarding to deployment to solutions implementation to follow-up to account management. Don’t allow this.

Customer Success 303

Customer Success Sales Hiring Scale Interviewing 303

Blulogix

APRIL 2, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: How to Manage Subscription Complexity: A Comprehensive Roadmap The evolution of B2B subscription models has introduced unprecedented flexibility and opportunities for businesses across various sectors.

Payment Features 52

Payment Features Payment Services Subscription SaaS Payments 52

Subscription Flow

FEBRUARY 20, 2024

If you are on the lookout for automated billing software for small businesses, this is the blog for you to read. In today’s world, having automated billing software is of immense importance because most SaaS companies are growing at an impossibly fast rate due to the various technological booms that are taking place around the world.

Payment Solutions 92

Payment Solutions Payment Features Payment Services SaaS Payments 92

SaaStr

DECEMBER 29, 2022

At Maxio , we help B2B SaaS companies unlock their next stage of growth. Our financial operations platform is designed to meet the unique financial challenges of B2B SaaS, including billing, subscription management, revenue and expense recognition, and SaaS analytics. Instant live customer conversations! With over $1.5B

Scale 230

Scale Underperforming Technical Team B2B AI 230

SaaStr

MARCH 30, 2023

Dear SaaStr: What Does a Typical Day Look like for an Account Executive at a SaaS Startup With Under $1m ARR? Usually, being the first start-up salesperson is a rewarding, but very tough job: Your boss has never probably managed a salesperson before. This is a tough and very specific job. Most sales folks can’t do.

Startup 239

Startup SaaS Sales Hiring Sales 239

SaaStr

JANUARY 20, 2022

ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base. We help SaaS companies proactively manage customer relationships, measure customer health, minimize churn and maximize revenue. With Quolum’s SaaS Card you only pay for SaaS that you use.

DevOps as a Service 227

DevOps as a Service AI Search Cloud compliance 227

SaaStr

NOVEMBER 9, 2023

Dear SaaStr: What are some of the “ultimate sins” in marketing and sales and success in SaaS in the early stages? Both are important, but in SaaS, both likely will be relatively minor sources of customers. Hiring a B2C marketer for SaaS. Just don’t hire them to manage larger accounts.

Sales Hiring 254

Sales Hiring Scale Startup Marketing 254

Subscription Flow

FEBRUARY 12, 2024

This is the blog to read if you are a business owner trying to manage your transactions more effectively. In today’s blog, to help you streamline your financial processes, we will be going over Square integration with QuickBooks which can easily integrate to help you simplify accounting duties and streamline business operations.

Payment Services 52

Payment Services Payments Payment Features Merchant Services 52

SaaStr

MARCH 20, 2024

At SaaStr Miami, former Founder’s Fund Partner and CRO of Brex Sam Blond — host of the SaaStr CRO Confidential Podcast — sat down with SaaStr CEO and founder Jason Lemkin for a fireside chat about finding success as a SaaS company in 2024. People need to be scrappy, creative, and accountable to numbers that make sense for the business.

Sales Hiring 276

Sales Hiring Sales Recruiting Scale Headcount 276

SaaStr

MARCH 23, 2023

Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. around the world to let you automate recurring payment collection along with invoicing, taxes, accounting, email notifications, SaaS Metrics and customer management.

Payment Features 215

Payment Features SaaS Payments Payments Payment Methods 215

SaaStr

JUNE 16, 2023

You can back into how many sales reps you’ll need in SaaS. Second, calculate a reasonable attainable quota for your closers, your Account Executives. Assume 1 sales manager for each 8 sales professionals. In the early days, you don’t need as much management, and your effective yield is often higher. 60% is OK, too.

Scale 272

Scale Sales Hiring Sales Headcount 272

SaaStr

JUNE 12, 2022

If you’re a SaaS sales rep with a $500k annual quota, doing $5k ACV deals … you have to close 100 deals a year. And that was customer success managers who were really just farmers — compensated 100% or close to it for Upsells, not Retention. Because they call into all their accounts, yes. ” Sigh.

Compensation 267

Compensation Customer Success Interviewing Sales 267

SaaStr

JULY 25, 2023

SaaStr Annual: SaaStr Annual is one of the largest SaaS conferences, attracting thousands of attendees, including entrepreneurs, investors, and industry experts. It provides insights into the latest trends, best practices, and networking opportunities in the SaaS space.

ChatGPT 235

ChatGPT AWS SaaS CTO 235

Blulogix

MARCH 7, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Conquering Metering Challenges As the subscription economy grows, B2B businesses are increasingly adopting usage-based, consumption, and SaaS metering models. This model is common in cloud services, where businesses pay for the computing resources they use.

B2B 52

B2B Subscription Payment Features Systems Review 52

SaaStr

OCTOBER 13, 2022

We’ll see 2,500+ of the best SaaS founders, execs, and VCs June 6-7 at 2022 SaaStr Europa ! ChurnZero is the Customer Success platform and partner for growing SaaS and subscription businesses. ChurnZero lets your CS team manage and expand accounts at scale with proactive, personalized engagement that helps every customer succeed.

GCP(Google Cloud Platform) 208

GCP(Google Cloud Platform) Azure AWS Enterprise readiness 208

SaaStr

SEPTEMBER 19, 2022

SaaS businesses are discovering that customers choose and recommend them based not on flashy marketing or super fancy product features but on the experience of engaging with the company and the value it delivers. Ten years ago, customer success was described in relation to other functions like support or account management.

Sales Hiring 252

Sales Hiring Customer Success Scaling Construction 252

Subscription Flow

JANUARY 11, 2024

By concentrating entirely on product initiatives to simplify a more complicated problem to a straightforward plug-and-play option for medium to small business (SMEs) owners and accountants all over the world, Xero has grown to become one of the most well-liked business accounting platforms on the market.

Payments 52

Payments SaaS Payments Payment Features Payment Services 52

SaaStr

JUNE 10, 2021

We’re hiring for several roles for our tiny but might team at SaaStr, but our top priority is really professionalizing customer and account success by bringing on a great seasoned customer success leader. some experience in account management, customer success, or client management. interest in Cloud and SaaS.

Customer Success 266

Customer Success Sales Hiring Cloud Strategy 266

Subscription Flow

JANUARY 26, 2024

When evaluating the growth and valuation of SaaS businesses, Monthly Recurring Revenue (MRR) is arguably the most commonly used SaaS metric out of all of them. Keeping all that in mind, in this blog we will be underscoring the importance of SaaS MRR growth.

SaaS Payments 52

SaaS Payments Payments SaaS Payment Features 52

Sales Hacker

MARCH 8, 2024

GTMnow is the media extension of GTMfund – sharing insight on go-to-market from working with hundreds of portfolio companies backed by over 350+ of the best in the game executive operators who have been there, done that at the world’s fastest growing SaaS companies. Sponsor love: The ELG Conference. Early-bird tickets expire next week.

Scale 93

Scale AI Search Social Media AI 93