Blulogix

APRIL 12, 2024

This final blog post underscores how leveraging the inherent intricacies of subscription billing can propel businesses towards increased revenue, enhanced profitability, and elevated customer satisfaction. Complexity, after all, is indicative of a highly customizable and flexible service offering that caters to diverse customer needs.

Payment Features 77

Payment Features Subscription Payments B2B 77

Payrix

MARCH 27, 2024

Online or in-person, omnichannel payment solutions integrate multiple methods and systems into a singular experience for businesses. Check out our blog post: Omnichannel payments explained , for answers to top-of-mind questions. Still getting up to speed on omnichannel payments? No problem. And that’s just skimming the surface.

Payments 130

Payments Merchant Services Payment Methods Payment Solutions 130

SaaStr

MARCH 14, 2024

In a world consumed by software we believe that a tremendous amount of value will come from the connective tissue between the systems, sharing data proactively across apps to drive the most seamless and effective software stack. We lead rounds at the early stage — from napkin through Series A and our check sizes range from $1-15M. #3.

Scale 192

Scale B2B Investment Acquisition 192

ChurnZero

DECEMBER 29, 2020

Top 10 Blog Posts from 2020. 9 Well-Meaning Yet Harmful Phrases to Avoid with Customers. This article is a roundup of the not-so-obvious phrases you should avoid saying to a customer no matter how well-intentioned or deserved. Check out this post to see if you’re inadvertently sending subliminal negativity to your customers.

Sales Hiring 98

Sales Hiring Scale Technical Review Software Review 98

SaaStr

SEPTEMBER 26, 2023

That info could be: high volumes of text like blogs contracts how to respond to a customer images video We’re in the early innings of what it means to generate or have GenAI. We care about: Speed Cost Quality If you’re talking to customers, you want any communications to be highly accurate. What makes a great data moat?

AI 252

AI Generative AI Venture Capital SaaS 252

Subscription Flow

MAY 14, 2024

Before talking about NMI gateway integration, it is important to understand what role payment gateways play. You have probably already integrated a payment gateway and may just be on the lookout of alternate options for your current payment gateway. Either way, you landed on the right blog. What does that mean, you ask?

Payment Methods 71

Payment Methods Payment Features Payments Merchant Services 71

SaaStr

JUNE 12, 2021

If a customer churns, what about embedded assets? I.e., if they linked your product inside their website, their blog, their social media — does it disappear if they don’t renew? If a customer churns, what about all the time they put into structuring the data? In SaaS the issues are bigger. But so what?

Scale 292

Scale Social Media Churn Subscription 292

User Pilot

MARCH 25, 2024

In this article, we’ll explain what user sentiment analysis is, why it’s important, and uncover some of the best tools for tracking and analyzing customer sentiment. User sentiment analysis is the process of collecting user feedback data and analyzing the sentiment and intent behind it using tools like natural language processing.

Social Media 105

Social Media Software Review Technical Review Machine Learning 105

FastSpring

MAY 14, 2024

How Google Analytics 4 and Google Tag Manager can help your business, plus FastSpring integration. Refunds: Amount refunded to customers. Is a Customer Affected? When it comes to sophisticated data analysis and tag management, Google Analytics 4 (GA4) and Google Tag Manager (GTM) are the dynamic duo that every business needs.

Payment Methods 78

Payment Methods Customer Support Payments SaaS Payments 78

SaaStr

NOVEMBER 13, 2023

years, has seen massive growth and over 14 different frameworks, trust center capabilities, Enterprise risk management capabilities, audit capabilities, work center capabilities, over 100 plus integrations, and 350 different features. #1: 2: Be Competitor Aware, But Customer Focused Customer obsession is a core value at Drata.

Scale 221

Scale Scaling Sales Hiring Construction 221

Sales Hacker

APRIL 8, 2024

From B2B contact databases and data-rich platforms to AI email assistants and video personalization, we feel confident these tools can provide a competitive edge when prospecting and reaching out to your ideal customer profile (ICP). Without further ado, here are the top tools for supercharging you and your sales team’s 1.

Scale 100

Scale Sales Recruiting B2B AI Search 100

Totango

NOVEMBER 15, 2023

Totango’s customer success software drives cross-functional enterprise teams toward enhanced productivity, retention, and growth. The best of customer success At Totango, we know just how important it is for customers to receive not only a high-quality product but one that has been thoroughly vetted by their peers.

Customer Success 114

Customer Success Software Review Technical Review Enterprise 114

Blulogix

APRIL 9, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Integration and Automation: Scaling Your Business Efficiently In subscription-based business models, particularly those operating within the digital space, managing digital inventory emerges as a critical yet complex task.

Scale 52

Scale Subscription Payment Features B2B 52

Totango

JANUARY 3, 2024

As we kick off 2024, it’s time to reflect on the past year and look forward to what the future holds for customer success. It’s been an exciting journey, marked by significant milestones and a ceaseless effort to support our customers in achieving their goals.

Software Review 113

Software Review Scale Customer Success Innovation 113

Blulogix

APRIL 8, 2024

This integration is crucial for achieving accurate financial reporting, streamlining accounting processes, and providing a comprehensive view of the company’s financial health. Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions.

Payment Solutions 52

Payment Solutions Payment Services Payments Subscription 52

Totango

OCTOBER 18, 2023

Leader” in the Grid® Report for Customer Success Software and “Leader” in Grid® Report for Customer Data Platform are two of our favorites and clearly demonstrate our commitment to driving customer business results. Totango accelerates revenue retention and customer growth Last month at Totango Live! ,

Business 103

Business Software Review Technical Review Retention 103

Blulogix

MARCH 22, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Strategizing Customer Penetration for Enhanced Growth For B2B subscriptions, customer retention is a pivotal factor underpinning the long-term success and sustainability of businesses. Pathways to Maximize Service Penetration: 1.

B2B 84

B2B Subscription Payment Features Consulting 84

Totango

NOVEMBER 8, 2023

Enterprise businesses can now use their critical product usage data from Pendo and Mixpanel in their Totango experience to design optimal customer journeys, improving product adoption and customer retention. Mixpanel is an event analytics platform that allows anyone to get answers from their customer and revenue data in seconds.

Data 93

Data Finance Enterprise Interviewing 93

Totango

SEPTEMBER 22, 2023

we’re accelerating the motion to customer success-led growth by introducing two new partnerships and nine technology integrations into the Totango software and ecosystem. And, that growth comes from consistently and quickly delivering customer value. Announced during our flagship event, Totango Live!

Enterprise 115

Enterprise Revenue Scale Innovation 115

Subscription Flow

MARCH 12, 2024

Paystack guarantees fast, dependable, and secure transactions by means of an intuitive interface and strong security protocols, thereby cultivating trust between customers and merchants. In section one of the blog, we will be focusing on understanding how does Paystack work in Nigeria? But you probably already knew that, right?

Merchant Services 83

Merchant Services Payment Services Payment Methods Payment Features 83

Sales Hacker

MARCH 8, 2024

What you’ll get at ELG Con: Case studies from companies like Data, Cloudera, and more. Data from Crossbeam shows that ELG is the third-most cost-effective strategy behind customer referrals and inbound sales. Partners can facilitate warm intros to their customers so you can move stuck leads through the pipeline.

Scale 94

Scale AI Search Social Media AI 94

Totango

NOVEMBER 16, 2023

Every customer interaction matters in today’s digital age. These touchpoints serve as critical indicators of overall customer health, enabling leaders to proactively detect risk, prevent churn, and identify opportunities for expansion and revenue growth. Totango also integrates with Outlook email to provide the same benefits.

Customer Success 109

Customer Success Operational efficiency. Communication Churn 109

Subscription Flow

MARCH 20, 2024

SimpleCirc stands out as a noteworthy option when looking into subscription management software because of its intuitive user interface and effective subscriber data handling. Say you are a small online marketplace owner whose product links customers and independent artists.

Payment Services 85

Payment Services Payments Payment Solutions Payment Methods 85

Subscription Flow

FEBRUARY 20, 2024

If you are on the lookout for automated billing software for small businesses, this is the blog for you to read. Before we jump to the meat of the blog, let us quickly go over the bare-bones definition of what exactly is automated billing software and why most small businesses require it.

Payment Solutions 89

Payment Solutions Payment Features Payment Services SaaS Payments 89

Blulogix

JANUARY 11, 2024

Why Integration with External Systems is Essential in Billing By BluLogix Team In the modern era of business, where everything is interconnected, the capacity for your billing platform to effortlessly integrate with external systems has transformed from a luxury to a fundamental requirement.

Payments 52

Payments Payment Solutions Payment Services Payment Features 52

Subscription Flow

APRIL 23, 2024

In this blog, we will be looking at Paddle vs Chargebee vs SubscriptionFlow to bring you up to speed on their latest features in 2024, so you can pick the software that serves as the best fit for your subscription-based business. Doing this ensures the data-driven reduction of churn.

Payment Solutions 78

Payment Solutions Payments Payment Services SaaS Payments 78

Blulogix

MARCH 15, 2024

This post examines how automation not only streamlines operations but also unlocks new levels of customer satisfaction and strategic insight. Manual handling of these tasks is not only resource-intensive but prone to errors, leading to customer dissatisfaction and potential revenue loss.

Payment Features 59

Payment Features Payment Services Subscription Payments 59

Blulogix

MARCH 7, 2024

These models offer the flexibility and fairness that modern customers demand, billing them based on their actual usage rather than a flat rate. Recurring & Usage Billing Understanding Metering Models Usage-Based Billing: Customers are billed based on the volume of services or resources they consume.

B2B 52

B2B Subscription Payment Features Systems Review 52

Blulogix

JANUARY 12, 2024

The Role of Data Integration in Selecting a Billing Platform By BluLogix Team Welcome to the eleventh entry in our in-depth series on choosing the ideal subscription billing platform. In this installment, we turn our focus to an often-underestimated yet vital element for success in subscription billing : data integration.

Payments 52

Payments Payment Services Payment Features Payment Solutions 52

User Pilot

NOVEMBER 21, 2023

Product analytics Hubspot can help you to make data-driven decisions about your product development and marketing needs. From understanding customers to driving sales, analytics is a crucial tool for modern product managers. Hubspot integrates nicely with tools like Pendo and Amplitude.

Management 105

Management Software Social Media Trends 105

Blulogix

MARCH 19, 2024

This blog post will review the complexity of managing digital inventory in subscription models and shares best practices for effective oversight. Dynamic Billing: Adapting billing to reflect the fluid nature of digital services, which can change based on usage, time, or customer agreements.

B2B 52

B2B Subscription Payment Features Management 52

Totango

DECEMBER 20, 2023

We are delighted to share that Totango was recognized in the G2 Winter 2024 reports for its exemplary performance in the customer success software category. Totango’s high score from G2 users not only underscores our efficient implementation but also sets a best-in-class benchmark for other software in the customer success category.

Software Review 110

Software Review Technical Review User Experience Enterprise 110

User Pilot

APRIL 3, 2024

A resource center is a central hub of resources that helps your customers solve problems and learn more about your product. It reduces the load on your support team and improves customer satisfaction by providing self-service support. Gather user data from multiple sources to learn more about customers’ pain points.

AI Search 105

AI Search Software Review SaaS AI 105

How To Buy Saas

MAY 15, 2024

Don’t worry; in this blog, we will help you know everything about the different cloud computing models like IaaS PaaS SaaS to decide which one will be best for your business. This blog delves into the three types of Cloud Computing services: IaaS PaaS SaaS. You can get them all through cloud computing.

DevOps as a Service 52

DevOps as a Service Marketplace as a Service Cloud SaaS 52

Blulogix

JANUARY 30, 2024

BluIQ vs. the Rest: How to Make an Informed Billing Platform Decision By BluLogix Team Selecting the right billing platform is a crucial decision that can significantly impact your business, affecting everything from revenue to customer satisfaction and operational efficiency. This enhances the overall customer experience.

Operational efficiency. 52

Operational efficiency. Subscription Payment Features Cloud 52

Blulogix

JANUARY 29, 2024

By BluLogix Team Choosing the appropriate billing system for a subscription-based business is a decision of considerable importance, influencing operational efficiency, revenue generation, and customer satisfaction. In this blog post, we aim to shine a light on these common mistakes and offer advice on how to steer clear of them.

Payment Solutions 52

Payment Solutions Payment Services Payments Payment Features 52

Subscription Flow

FEBRUARY 12, 2024

This is the blog to read if you are a business owner trying to manage your transactions more effectively. In today’s blog, to help you streamline your financial processes, we will be going over Square integration with QuickBooks which can easily integrate to help you simplify accounting duties and streamline business operations.

Payment Services 52

Payment Services Payments Payment Features Merchant Services 52