User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Venture Capital 52

Venture Capital SaaS Data Scale 52

User Pilot

APRIL 16, 2024

When combined with product analytics , end-user behavior monitoring can help you boost product usage and retention rates. In this blog, we’ll discuss the steps to help you get started and outline a few tools that’ll come in handy. Tracking user behavior offers several benefits, including increased product stickiness and reduced churn.

User Experience 95

User Experience Engagement Trends Churn 95

User Pilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We finish with an overview of product analytics tools that your team can benefit from. We finish with an overview of product analytics tools that your team can benefit from. What is product analytics?

Underperforming Technical Team 94

Underperforming Technical Team SaaS Churn User Experience 94

User Pilot

MAY 2, 2024

Key metrics to measure customer retention include customer retention rate , customer churn rate , customer acquisition cost, and customer effort score. Use product analytics to find friction points and anticipate user churn. Monitoring user behavior reveals negative trends linked to churn. Retention metrics: Churn rate.

Retention 80

Retention Metrics Strategy Scale 80

User Pilot

FEBRUARY 6, 2023

If you are wondering how actionable analytics can help you boost product growth in 2023, this post is for you! In this article, we cover everything about different types of actionable analytics, how to collect those actionable insights and the best tools you can use to harness the analytical data. Let’s get started.

Artificial Intelligence 92

Artificial Intelligence Data Software Review Machine Learning 92

Blulogix

MARCH 25, 2024

Customer-Centric Billing: Implement billing solutions that offer flexibility to accommodate customer preferences, such as billing cycles, payment methods, and currencies, enhancing the customer experience and reducing churn. Recurring & Usage Billing Navigating the Maze of Customer Success: 1.

Payment Services 78

Payment Services Payment Features Payments B2B 78

User Pilot

MARCH 17, 2024

Are you tracking SaaS metrics without knowing how to make the analytics process easier? Analytics dashboards are visualization tools that give you an overview of key metrics. In this article, we’ll discuss 10 analytics dashboard examples. TL;DR Analytics dashboards are tools for visualizing key metrics in your business.

Social Media 80

Social Media Data SaaS Scale 80

SaaStr

APRIL 13, 2023

Leveraging decades of experience in B2B market intelligence, analytics, content trends, and predictive intent, DemandScience delivers healthy data and prioritized buyer insights that align sales and marketing professionals with more qualified audiences. Domo transforms business by putting data to work for everyone.

Scale 216

Scale Compensation B2B Innovation 216

SaaStr

JANUARY 20, 2022

ChartMogul is an analytics platform to help you run your subscription business. You get a complete overview of your global subscriber base; MRR, ARPU, ASP, churn and LTV are presented in a beautiful and easy to use dashboard. Join these incredible companies to experience all the value of SaaStr!

DevOps as a Service 224

DevOps as a Service AI Search Cloud compliance 224

User Pilot

JUNE 19, 2023

How do you leverage it to reduce churn and improve your retention rates ? To use cohort analysis to evaluate the onboarding processes , analyze how retained users interact with the onboarding experiences, and compare it with the interactions of the churned customers. In the same way, you can identify churn warning signals.

Retention 79

Retention Social Media Customer Lifetime Value Acquisition 79

Blulogix

FEBRUARY 19, 2024

With the cost of acquiring new customers significantly higher than retaining existing ones, businesses are increasingly focusing on innovative strategies to enhance customer experiences and reduce churn. The ability to upgrade, downgrade, or pause subscriptions can prevent churn by providing flexibility to your customers.

Retention 52

Retention Engagement Strategy AI Search 52

Blulogix

JANUARY 8, 2024

Enhanced Subscriber Experience A positive subscriber experience is key to retaining customers and reducing churn. Comprehensive Analytics Data-driven decision-making is essential for optimizing your subscription business. BluIQ offers robust analytics capabilities.

Payments 52

Payments Payment Features Payment Services Subscription 52

User Pilot

JULY 17, 2023

Do you want to learn how to use data analytics to improve customer experience? In this guide, we’re going to show you how to use data analytics to improve the customer experience! Implementing data analytics can increase engagement, reduce friction , aid personalization, and improve marketing efficiency.

Data 91

Data Customer Lifetime Value Retention Churn 91

Blulogix

APRIL 12, 2024

This final blog post underscores how leveraging the inherent intricacies of subscription billing can propel businesses towards increased revenue, enhanced profitability, and elevated customer satisfaction.

Payment Features 77

Payment Features Subscription Payments B2B 77

Blulogix

FEBRUARY 18, 2024

Data-Driven Dynamics: What Powering Monetization Strategies Through Analytics Means to Your Business By BluLogix Team Unlocking the Potential of Analytics in Crafting Revenue-Boosting Strategies In the digital economy, where every click, view, and interaction can be measured, data analytics emerges as the cornerstone of informed decision-making.

Strategy 52

Strategy Data Marketplace as a Service Sales Hiring 52

SaaStr

OCTOBER 27, 2022

It’s the ultimate productivity boost for sales and marketing teams, with automation, analytics, code-free design and collaboration capability, all in one platform. Upzelo helps you fight churn and increase retention through real-time data, customised offers and better customer feedback.

Merchant Services 286

Merchant Services Payment Solutions Onboarding Payments 286

User Pilot

FEBRUARY 4, 2023

Wondering how you can make the most of your growth analytics to boost average revenue per user, and retention, and drive product growth ? In this article, we cover everything you need to know about growth analytics: How to perform a growth analysis using an easy five-step process. What are growth analytics?

Acquisition 89

Acquisition Retention Churn Metrics 89

User Pilot

OCTOBER 18, 2022

How can user analysis help you drive product growth and reduce churn? User analysis shows how users experience the product, what they like, and why they churn. Lastly, you can carry out user journey analysis based on the data collected to identify drop-offs for different user personas and reduce churn. What is user analysis?

User Experience 88

User Experience Underperforming Technical Team Churn Retention 88

SaaStr

OCTOBER 13, 2022

ChartMogul is an analytics platform to help you run your subscription business. You get a complete overview of your global subscriber base; MRR, ARPU, ASP, churn and LTV are presented in a beautiful and easy to use dashboard. Grab tickets here. . Join these incredible companies to experience all the value of SaaStr!

GCP(Google Cloud Platform) 205

GCP(Google Cloud Platform) Azure AWS Enterprise readiness 205

Intercom, Inc.

JANUARY 18, 2023

In our latest webinar , we’ve shared a three-pronged approach to help you drive retention and reduce churn. ” A 1% increase in customer acquisition affects your bottom line by just over 3%, while a 1% decrease in churn can boost it by 7% , which means, in the end, retention can be more than twice as powerful as customer acquisition.

Strategy 118

Strategy Retention Churn Acquisition 118

User Pilot

NOVEMBER 12, 2023

Reduce churn : Customer intent analysis allows you to identify at-risk customers and address their concerns before they churn. Use content like informative blog posts, product demos , and user reviews to address the needs of customers with buyer intent. Recognizing churn intent early is vital for customer retention efforts.

Scale 90

Scale Underperforming Technical Team Churn Trends 90

Totango

NOVEMBER 8, 2023

Pendo is a product experience platform that combines powerful software usage analytics with in-app guidance and user feedback capabilities, enabling even non-technical teams to deliver better product experiences to their customers or employees. What is Mixpanel? Check out our full list of technology partners or request a new integration.

Data 92

Data Finance Enterprise Interviewing 92

User Pilot

JUNE 6, 2023

Product data analytics and product management are inseparable. Our ultimate guide to product data analytics explores: The most relevant metrics teams should track. We also look at various tools that can help you harness the power of analytics to drive your product growth. What is product data analytics?

Data 60

Data User Experience Churn Retention 60

User Pilot

JANUARY 12, 2023

There are different user behavior analytics use cases you can implement when conducting user behavior analytics. Second, you’ll learn the best tools to use for behavioral analytics. So let’s jump straight to the article to uncover product growth insights with the help of behavioral analytics.

Artificial Intelligence 90

Artificial Intelligence SaaS Software Review User Experience 90

Blulogix

JANUARY 18, 2024

In today’s blog, we’re going to dissect how BluIQ effortlessly simplifies the process of subscription renewals, aiding businesses in effectively managing, automating, and enhancing this vital part of their subscription billing operations. Customers can make adjustments, explore upgrade options, and renew subscriptions effortlessly.

Subscription 52

Subscription Payment Features Scale compliance 52

Totango

AUGUST 16, 2022

Customer Retention Software Cuts Down Client Churn. A winning SaaS business model must prioritize retaining customers, which is far more cost-efficient than acquiring new clients to offset churn. Customer retention software is an app that promotes SaaS subscription renewals and reduces churn rates. Customer Feedback: Qualroo.

Payment Solutions 100

Payment Solutions Payment Methods Retention Software Review 100

User Pilot

FEBRUARY 10, 2023

How can customer intelligence analytics help boost product growth ? Three steps to automate your customer intelligence analytics. Customer intelligence analytics involves collecting customer data and then extracting actionable insights from it. There are three steps to automate your customer intelligence analytics.

SaaS Payments 89

SaaS Payments Payment Methods Payment Solutions Payment Services 89

Blulogix

MARCH 20, 2024

Leveraging Data for Renewal Insights: Performance Analytics: Utilize customer usage data and service performance metrics to guide renewal discussions. Predictive Modeling: Employ predictive analytics to identify customers at risk of churn or those likely to renew.

Payment Features 52

Payment Features B2B Subscription Customer Lifetime Value 52

User Pilot

APRIL 26, 2023

Use data analytics to track and improve product adoption , analyze customer behavior to make product improvements, and predict and prevent churn. 6 Ways to collect customer data for customer analytics Customer data analysis starts by gathering quality data across different customer touchpoints. Which features are underused?

Data 94

Data Data Analysis Software Review SaaS 94

Totango

NOVEMBER 27, 2023

Predicting customer churn or potential customer issues to inform corrective steps to optimize the customer journey. Those insights empower CS teams to proactively deliver maximum value to customers, reduce churn risks, uncover accounts with high and low engagement, and maximize growth through expansion revenue.

Trends 92

Trends Customer Success Machine Learning Artificial Intelligence 92

Subscription Flow

MARCH 20, 2024

Keeping all this in mind, in the first section of this blog, we will first be seeing what is SimpleCirc, its features, and why exactly is it such a hot choice for magazine owners in today’s marketplace. Its community features and extensive customer support help to lower churn and increase reader loyalty.

Payment Services 88

Payment Services Payments Payment Solutions Payment Methods 88

Totango

JANUARY 3, 2024

Our customers achieved impressive outcomes in 2023 and leveraged critical Totango functionality to prevent churn, increase revenue growth, and boost team productivity—downloading 1,737 SuccessBLOCs, delivering 40 million emails, and creating 110,184 workflows.

Software Review 112

Software Review Scale Customer Success Innovation 112

User Pilot

MAY 16, 2023

You should use product analytics to keep up with the changing customer demands. Leverage predictive customer analytics and machine learning to boost customer retention. You’ll better understand user behavior and product usage if you properly leverage product analytics with customer engagement analytics.

Trends 92

Trends Engagement Artificial Intelligence Machine Learning 92

User Pilot

FEBRUARY 9, 2023

Looking to use predictive customer analytics to drive growth and gain a competitive advantage for your business? Predictive customer analytics can help you engage customers and generate more revenue with accurate predictions. In this article, we dive deep to discuss predictive customer analytics, its benefits, and its drawbacks.

Retention 86

Retention Machine Learning Artificial Intelligence Trends 86

Blulogix

JANUARY 17, 2024

Customers who feel informed and in control of their billing relationship are less likely to churn. Usage Analytics: BluIQ provides usage analytics that empower subscribers to track their consumption and understand their usage patterns. Customers can easily see what they are paying for and why.

Payment Features 52

Payment Features Subscription Payment Services Payment Solutions 52

Baremetrics

AUGUST 17, 2020

And if you can’t answer these questions, then chances are you don’t have the right SaaS analytics tools. In order to help you out, we put together a list of some of the best SaaS analytics tools out there. What are SaaS analytics tools? Top SaaS analytics tools How to get the most from these tools What are SaaS analytics tools?

Payment Methods 124

Payment Methods Business SaaS Payment Solutions 124

Blulogix

FEBRUARY 24, 2024

This blog post delves into how AI and ML are shaping the future of agile monetization, enhancing the way businesses approach billing, customer engagement, and revenue optimization. This predictive capability can significantly reduce churn rates, securing a stable revenue base.

Artificial Intelligence 52

Artificial Intelligence Machine Learning AI Search AI 52