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What does it mean to be a CTO for a startup? Should a startup CTO spend their time programming? The role of a CTO varies as the company matures. Here’s a graphic from Socal CTO that illustrates the roles as they change over time: In its earliest days, a startup’s top need is often to produce a product.
Co-founder and CTO Karim Atiyah came to SaaStr Annual to share how they got this rocketship … off the ground. ” SaaStr Take: Your early hires will define your company’s trajectory. Back in 2021 though, Ramp was just 2 years in — but already experiencing hypergrowth.
Customer Service Platforms Threat: Voice agents indistinguishable from humans handling phone-based jobs at a fraction of human cost Market size: $85 billion addressable market for business calls alone 3. But very few SaaS public companies outside of Palantir and perhaps ServiceNow are seeing any boost from AI.
AI and Cybersecurity: How Rubrik’s Co-Founder Built a $1B+ ARR Platform While Joining the AI Revolution Lessons from Arvind Nithrakashyap, Co-Founder and CTO of Rubrik, on scaling cyber resilience platforms, building multiple product curves, and implementing AI across both products and operations.
Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Be Careful Hiring “Dualies” — Folks That Are a VP of More Than One Thing. SaaStr 564: Top 10 Learnings Architecting a High Throughput Critical API with RevenueCat CTO Miguel Carranza. Top Videos This Week: 1.
Many companies believe excellent product design comes from hiring the best engineers and signing up for the latest software instead of building from the users’ perspectives. Stripe’s CTO, David Singleton, shares how they use a system of feedback, iteration, and fast shipping to create products that meet users’ expectations.
Big Company M&A Is Incredibly Complex “Acquiring a company is a much bigger deal for a tech company than you think” “The soft costs are much, much more than the cash or stock” Integration can consume “10,000 hours of like expensive people’s time” 2.
In the 25 years that TechEmpower has been in business, we’ve seen thousands of companies come and go. While the appearance matters, remember you are hiring the development firm primarily for its development skills, not its graphic design skills. cto , product , saas tew_cta text="Do you have an idea for a software project?
Miguel Carranza, CTO at RevenueCat, shares ten learnings from firsthand experience in architecting an API & SDK that is currently on 5,000+ apps and has seen 3x growth Year-over-Year. . Part 2: Reliability. Instead, the CTO suggests that you avoid adding new pieces of infrastructure until absolutely necessary.
Anyhow the one thing I learned, beyond getting help screening and hiring for these positions from domain experts, is to look for Flags. For signs the prospective hire just won’t work out, no matter how strong they might look on paper. Just pass here, nine times out of ten at least. Why join a start-up? Just Write Owner.
Dan Robinson, current Advisor and former CTO at Heap , shares five essential learnings from nearly a decade of building a SaaS business. What Your Job Is (And What It Isn’t) Your Job is to Make the Company Win A CTO may imagine their primary job is to provide technical expertise, lead engineers, and help build the product.
I’m talking about AI that genuinely transforms your core product experience in ways that create measurable business impact. The CTO who said “we don’t need AI people, our engineers can figure it out “ is now 12 months behind companies that hired AI-native talent in early 2024.
Including: CEO Snowflake CEO HubSpot CEO DropBox CEO Descript CEO Clio CEO Flock Safety CEO Own CRO ServiceTitan CMO Databricks CMO Infinite Reality CTO Rubrik CCO Canva CCO Bill CCO GitHub VP AI Wiz CEO Calendly and 100s more!! Investor Connections and Funding Opportunities — And $5m AI VC Pitch Stage!!
You’ll need to hire aggressively to get to the next level and continue that rapid growth. But what roles should you hire for, and what will your org chart look like at each stage? David considers product to be its own department that should also report directly to the CEO, instead of falling under the CTO. CTO (40 Employees).
They hire a VP of Sales who doesn’t want to sell or learn the product. You also don’t want to hire a VP of Sales who won’t carry a bag. If you joined a startup at $2M and wanted to get to $6M with reps doing $400k, that VP of Sales would need to hire ten reps. 90% of the time, sales falls when a founder steps out of it.
Hire not just 1-2 reps, but 10. That it’s time to bring in someone that knows. But I’ve found many great SaaS founders take longer, too long, to decide to hire the other VPs. But I’ve found many great SaaS founders take longer, too long, to decide to hire the other VPs. I Need a VP of Sales.
Hiring a reliable team is an all-encompassing issue where startups dive in head-first but fail to optimize it for success. . Hiring an expert produces 1000x better results than someone with interests elsewhere. . “A Hiring in a streamlined manner with a rigorous selection process initially builds momentum for long-term goals.
Almost all of them had an amazing CTO or CPO, and hired a simply epic VP or two. I love the session below with Okta’s CEO on how everyone knew the identity space matters, but no one thought it could be that huge as a business. Bulldozing through the tougher times. The tough times really almost kill you.
For part one of this Ask Me Anything session, Jason covers everything you need to know about hiring your first VP of Sales, what he really thinks about AI, what the future of lead generation in 2024 looks like, and much more. There are no Cloud magicians, and you can’t hire a PLG magician. Let’s jump right into the questions.
Which role should you hire for first? For starters, your first hire should be someone who can complement your skills, someone who is strong in areas where you’re weak, but it goes much deeper than that. This is Dan, CEO of WalkMe, and Wade, CEO of Zapier, and Mallun, Chief Business Officer of RPX, and Craig from Dialpad.
You have to be careful to pair that with someone strong to manage the relationship, that has more time and that also can be trusted. As a founder, you’ll just run out of time to properly manage key customers and partners yourself. Hire that person, and make sure they are someone the top customers can really trust and count on.
Jason Warner , who was CTO of GitHub before and during my time as COO there (and a former partner at Redpoint!) Our check sizes range from the low single-digit millions up to around $20M, depending on the stage of the company, market and the capital needs of the business. What’s your most recent disclosed investment?
Intercom has responded by hiring a diversity and inclusion consultant, updating our recruitment strategy and hiring practices to reduce bias, scheduling allyship training for all employees, and amplifying Black voices in our podcast and blog. And the response was overwhelming. The question was not, “should we do this?”
Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!
At the same time – there are only 1,000 Fortune1k companies, right? And hundreds of thousands of downmarket businesses that could get value out of ZoomInfo. We make sure that we can continue to maintain the new business sales motion while we’re doing that to see if we can get to a place where it’s additive.
The concept was the foundation for his popular talk and ultimately his classic, long-form blog post. Our team’s mission is to help Intercom evolve, scale and be trusted by every internet business in the world. This was a team value that became to talk, when led to a blog post and ultimately this conversation.
Doing Business with Developers. According to Gartner, 98% of companies plan to use APIs in their business, either internally or publicly. Anyone who says the developer market is not strong is behind the times. The contract size grows. Twilio, for example, built a next-generation telecom through an API.
You have to see: A couple of good hires brought in Improvement on some metrics A big deal or two hanging out there, brought in and closed Things taken off your plate. More time may make them better if they’re already progressing, even if it’s just 10-15% in the first sales cycle. Hiring someone too junior. That often compounds.
You can read blog posts, tweets about why you shouldn’t try to create a company outside the Bay area. We ended up signing that contract in the uber back to the airport on the way home. It was our largest contract to date, kind of helps the other quarter. One, I love the fact that everyone’s trying.
In this blog, we asked Panintelligence CEO Zandra Moore and CTO Ken Miller what they think are some of the most frequent mistakes in SaaS development and offer actionable insights to help you steer clear of them. It’s hard to measure the things that deliver the right value to your business. Ken: measuring the wrong thing.
I was able to hire a strong team, and we got to work, 100xing the size of our customer base over four years. As part of this process, a lot of what I tried to do was reduce distractions for the team. Many companies would not even let me write a blog like this while working there. We were definitely winning, after all.
Here’s what SaaS businesses need to know about simplifying sales tax. Software as a Service is currently taxable in about one-third of US states, and that number is only growing as outdated state sales tax laws slowly catch up with the way we’re doing business today. . hiring in-house talent). Identify and mitigate risks.
Your core models for sales, for marketing spend, for hiring and engineering and product. Because this could happen to any business here. And the best CTO I know in the world is the CEO. Then I was the CTO at another YC company, Standard Treasury, acquired by Silicon Valley Bank. And I don’t mean in an edgy way.
On this episode of the ProfitWell Report, Brendan Schwartz , Co-Founder and CTO at Wistia , wants to know what proportion of paid plans should be annual versus monthly. The beauty of the subscription model is that for the first time in the history of business, relationships are baked directly into how you make money.
Integrations +1 725-254-2694 Start Free Trial Login Log in Sign up REQUEST A DEMO --> Sales Management Top Tools for Monitoring API Performance Chase Horn June 11, 2025 Explore the top API monitoring tools that enhance performance, reduce downtime, and support scalable operations for businesses of all sizes.
Intercom was created out of an epiphany in a small Dublin coffee shop because we realized that the impersonal, transactional way of doing business online just wasn’t cutting it for customers anymore. Ever since the beginning, our mission has been to make internet business personal, and the podcast has played a big role in that.
This includes detection, business losses, post-breach response, and notification. However, apart from protecting your business from significant financial and reputational loss, there are critical additional benefits of ISO 27001 certification that make it very much worth the fuss (and cost). The result?
In this presentation, Pluralsight co-founder and CEO Aaron Skonnard will discuss how Pluralsight successfully transformed its business to serve both individual and enterprise customers independently and will share his lessons for SaaS companies looking to tap into individual customers to sell into enterprises and vice versa.
Introduction In today's digitally connected world, cybersecurity is a top concern for businesses across all sectors, and insurance companies are no exception. In this blog post, we will explore the different dimensions of cybersecurity for insurance companies. Below are only some of the ways they can help.
TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Before hiring, assess your current needs and hire as your company grows. What is a SaaS business model? Average salary: $191,286/yr. Average salary: $156,062/yr.
Flexible integration with any other software, hardware or business workflow applications. Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. Mallun Yen : And so, what led you to decide, that okay, my first 33 hires are going to be engineers?
Then he became CTO at Bezos Academy, a non-profit organization founded by Jeff Bezos. After leaving Bezos Academy, he decided to start a paid newsletter focused on career development, organization design, and hiring. I'm not trying to grow my business as much as possible, but I'm also not retired.
Regardless of whether you’re running a startup or a more established business, this certification is the key to unlocking deals you once thought were out of reach. Streamlining the Sales Process: Ever been knee-deep in contract negotiations when the client suddenly asks, “Are you SOC 2 certified?” Uh-oh, now what?
After four months of an unprecedented global crisis, SaaS companies are bouncing back while product led growth businesses are trading at almost 2x higher revenue multiples they started with. Now’s the Time to Revisit Your Pricing. SaaS pricing is one of the most important (but difficult) decisions a new business makes.
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