SaaStr

JUNE 13, 2021

It’s been great to have the CEOs of Qualtrics join us multiple times over the years, as it scaled from a late-stage startup to IPO to $8B+ acquisition. Fast forward to today, and Qualtrics is now worth $20B and CEO Zig Serafin joined us to share his lessons in scaling with Julia Laroche, Correspondent at Yahoo Finance.

Scale 184

Scale Scaling Business Model Company Culture 184

SaaStr

OCTOBER 16, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: 5 Interesting Learnings from HubSpot at $1.7 SaaStr 598: CEO Systems: 5 Lessons Learned from Scaling at Every Growth Phase with HashiCorp CEO Dave McJannet. ?. Why The Business Model of Venture Capital is Really, Really Hard.

Venture Capital 273

Venture Capital Business Model B2B Startup 273

SaaStr

FEBRUARY 27, 2023

They credit this growth to their global team, a switch to an enterprise business model switch, and flexible work operations. Moving from self-service to enterprise As your product improves, your user demands change, requiring a revamp of the business model to satisfy high-paying customers. We listened to our employees.

Scale 208

Scale Sales Hiring Sales Recruiting Scaling 208

Totango

MARCH 30, 2021

If you were presented with the opportunity to double or triple the size of your business virtually overnight, what would you say? For one thing, how would you scale your customer success operations quickly enough to meet the demand that this type of growth requires? 8 Steps for Scaling Customer Success. Start Scaling Today.

Customer Success 118

Customer Success Scaling Business Model Trends 118

SaaStr

SEPTEMBER 16, 2022

However, global growth is challenging, and it takes the right strategy, preparation, and business model to achieve it. In an eye-opening session at SaaStr Europa 2022, Harry Briggs (Managing Partner at OMERS Ventures) shares advice for determining whether expansion is right for your business and how to execute it effectively. .

Scale 218

Scale Scaling Sales Hiring Marketing 218

SaaStr

APRIL 19, 2024

You Need A Business Model with Economies of Scale As you’re trying to reverse engineer whether your business model makes sense, you have to look at your business model. Certain business models have economies of scale, and some don’t. For some businesses, this doesn’t work.

Engineering 256

Engineering Business Model Pricing Scaling 256

Casey Accidental

NOVEMBER 13, 2019

Kevin Kwok and I have often discussed that growth at some scale equals an adjacent business model: Ecommerce businesses trend towards marketplaces over time e.g. Amazon. He has blogged repeatedly about market networks being the companies of the future. Why Changing Business Models and Customers is Always Hard.

Marketplace as a Service 106

Marketplace as a Service Business Model Business Underperforming Technical Team 106

ProfitWell

NOVEMBER 25, 2019

This means each employee has to be a culture fit as well as a technical fit for the company, which makes hiring and scaling your team more difficult. Transparency is more of a mindset than a business model. It breaks down different aspects of their business model and present it to the public via articles and blog posts.

Business Model 72

Business Model Technical Advisors Business Scale 72

SaaStr

OCTOBER 23, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: CB Insights: Yes, Venture is Down. But You’ll Probably Need 50 Million Active Users for Freemium to Actually Work as a Business Model. But Really, It Just Seems to Be Back To Where It Was Before The Covid Boom.

CTO 190

CTO Scale Business Model Retention 190

SaaStr

MAY 24, 2024

Dave decided to pivot his business model from solopreneurship to building a sellable asset, leading to the creation of Exit 5. Jason Lemkin shares his experience of hiring and investing in his business, which has revitalized his passion for work and brought him renewed purpose and excitement.

Sales Hiring 195

Sales Hiring Outsourcing Services Technical Review Scale 195

Casey Accidental

OCTOBER 27, 2020

This is part three of a three part series on sequencing business models. In part two of our Sequencing Business Models series , we talked about the different types of marketplaces and what needs to be built to be effective in each of them. For extension platforms, this can become a significant part of the business model.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

The Marketing & Growth Hacking Publication

MARCH 13, 2019

Your Content Marketing Business Model … The Choices You Have! Content Marketing Business Models are often misunderstood to be either Content Marketing strategy plans or Content Creation plans. What exactly is a Business Model? Your blog?—?and or not knowing?—?what but equally successful?—?ways.

Business Model 40

Business Model Content Marketing Payment Methods Payments 40

Blulogix

APRIL 11, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Conquering Channel Business Management In the dynamic landscape of B2B subscription models, channel business management emerges as a pivotal strategy for expanding market reach and enhancing product distribution.

B2B 80

B2B Subscription Payment Features Scale 80

SaaStr

MAY 25, 2022

Expensify CEO David Barrett talks about what it takes for businesses to thrive, spotlighting the need to move from a traditional economic model to Conan Economics, a term inspired by Conan the Barbarian. He also shares some eye-opening insights on how Expensify scaled over the years. Changing the way you think about business.

Scale 258

Scale Marketplace as a Service Advertising Business Model 258

Blulogix

APRIL 12, 2024

The intricate nature of subscription models can indeed be a formidable maze, but with the right strategies, businesses can turn these complexities into substantial advantages. Complexity, after all, is indicative of a highly customizable and flexible service offering that caters to diverse customer needs.

Payment Features 77

Payment Features Subscription Payments B2B 77

SaaStr

JULY 5, 2023

I like this chart a lot showing both the awesome power of high NRR, and also how you have to invest in customers that scale with you over time. And here you can see the magic in Mongo’s business model. But it leans in big with a sales-driven motion of big customers as their accounts scale. #7. Revenue growth.

Scale 194

Scale cloud efficiency Cloud Business Model 194

SaaStr

JULY 18, 2023

Our Secrets to Scaling and Growth in an Unpredictable Market with monday.com ‘s Co-founder and Co-CEO. Monday.com co-CEO Eran Zinman and Jason Lemkin do a deep dive on how Monday’s business model really works. And how it really scaled to $700m+ ARR selling in large part to tiny SMBs. Come learn the secrets!!

Scale 214

Scale AI Scaling Business Model 214

SaaStr

OCTOBER 11, 2023

From a business model perspective, Shopify has in essence been a fintech and merchant product first and a SaaS product second for quite some time. Plus has taken off, but interestingly, SMBs have scaled just as quickly, meaning its percent of Shopify’s overall revenue hasn’t really budged. Software Important.

Payments 251

Payments Merchant Services Payment Solutions Revenue 251

OPEXEngine

JULY 27, 2021

About two weeks ago, we invited our customers to a private roundtable, virtual discussion on Scaling Finance. We made an exception to our rule and invited an outside expert on Scaling Finance, Anup Juneja, an Expert Senior Manager at Bain & Company, for part of the meeting. Digitally enabled lean processes.

Finance 52

Finance Outsourcing Services Scaling SaaS 52

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. In this talk, Claire will share these and other lessons for scaling high-growth organizations. Manual processes first. Names stick.

Scale 150

Scale Payment Services Payment Methods Scaling 150

SaaStr

AUGUST 10, 2022

This is the secret sauce to Atlassian’s business model. And come join Atlassian’s CRO LIVE at 2022 SaaStr Annual on Sep 13-15 sharing how they scale their unique business model! 8,800 employees, so an impressive ~$350,000 in revenue per employee. And its doubling down on being hybrid and distributed.

Scale 236

Scale Headcount Cloud Business Model 236

SaaStr

NOVEMBER 17, 2023

But if you come up with a big vision and figure out a true displacement business model for ten years from now, the market won’t be ready for it. Then, test it and scale it for a couple of years. That’s hard to do, especially being in a hype cycle. So, you have to think bigger than you actually are. You will have no customers.

AI 266

AI Technical Review Startup Management 266

SaaStr

JANUARY 19, 2023

Which partnership models are most advantageous? From a market perspective, when we think about ecosystems, we look at the outside in and inside out while evaluating partnerships. Looking at revenue as the primary scale makes sense from an outside perspective. Visit the SAP.iO

Technical Review 224

Technical Review Startup Scale Software Review 224

SaaStr

JUNE 8, 2023

And The business model does have to work. So she has to hit $600k or $800k annualized or whatever the right quota is give your ACV and particulars (at $20k ACV today, a $600-$800k quota is very achievable — once you are at scale). but You don’t have the capital to invest here … the rep has to be accretive.

Compensation 218

Compensation Scale Sales Business Model 218

Chargify

APRIL 23, 2019

According to a study by the Startup Genome Project of more than 3,200 startups, they found that “70% [of startups] fail because of premature scaling.” Understanding which stage your SaaS business is in can help determine the appropriate time to scale to the next phase—and do so successfully. Let’s get started. Pre-Startup.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

SaaStr

OCTOBER 17, 2022

ChurnZero Chief Customer Officer Alli Tiscornia explains why earlier is better, and how to build a CS team that scales for the future. Determine how much business each CSM can handle. However, your business model will dictate how large the book of business is for each CSM. Scaling your customer success team.

Customer Success 234

Customer Success Sales Hiring Scale Leadership 234

SaaStr

OCTOBER 26, 2022

That’s Freemium at scale. Despite being freemium, Wix’s business model isn’t hyper efficient. While that’s OK with 110%+ NRR, it also burns significant cash at scale. Because getting that NRR up, and getting them to buy even more from you, is often harder. 5 Interesting Learnings: #1.

Payments 231

Payments Payment Solutions SaaS Payments Payment Methods 231

SaaStr

MARCH 29, 2023

When starting and scaling a company, it’s important to keep returning to what makes you unique. Remain conscious about what’s different and that it holds true as you scale. Seek ways to help others grow Damien uses what he refers to as the karma business model and suggests everything starts with sharing and giving.

Sales Hiring 191

Sales Hiring Scale Strategy Metrics 191

SaaStr

MARCH 7, 2024

Be that in the early stages when one iterates on product market fit and finding the right ICP or later on when you scale your GTM. However, this enthusiasm is notably more focused on specific segments and business models. The importance of focus is often forgotten. #4.

Payments 213

Payments Payment Services Payment Solutions Scale 213

SaaStr

JUNE 17, 2023

As your company scales, you’ll start to hit 15%+ attrition in your employee base just naturally each year. And The business model does have to work. Every CEO I see past $2m in ARR or so, be it Unicorn, IPO’d, or figuring out how to get to $5m to $10m ARR … the pain is the same. Recruiting. But it never ends.

Sales Recruiting 186

Sales Recruiting Scale Compensation Business Model 186

Blulogix

NOVEMBER 8, 2023

Accelerating Subscription Business Growth with Usage-Based Pricing By BluLogix Team The subscription business model has long been recognized as a steady path to recurring revenue and business growth. The Evolution of Pricing Traditionally, subscription businesses offered fixed-rate plans.

Subscription 52

Subscription Payment Features Pricing Business 52

SaaStr

NOVEMBER 15, 2022

This flexible mindset creates just the right conditions for embracing evolving business models and new metrics. A general understanding of the SaaS business model grew as the SaaS sector matured. as a common language to analyze a cloud business.

Metrics 226

Metrics Machine Learning Artificial Intelligence Technical Review 226

SaaStr

MARCH 19, 2019

Niall Wall, Box SVP of Business and Corporate Development alongside Vicki Lin, Stripe’s Head of Ecosystem and Cecilia Stallsmith, Slack’s Director of Platform Marketing discuss scaling your revenue via indirect channels and platform ecosystems. You can create whatever combined word you’d like for that to be the case.

Payments 118

Payments Scale Scaling Revenue 118

SaaStr

JULY 16, 2022

Not from a large base yet, but it’s now started compounding, albeit at a small scale. This is what will enable you to scale. You’ve established the self-sustaining base of a compounding, powerful SaaS business model. And that’s where the power and leverage is in SaaS. >>

Scale 265

Scale Venture Capital SaaS Branding 265

SaaStr

SEPTEMBER 9, 2022

Not a bad thing per se, but it also put a lot of pressure on business models. And in the end, at least at scale, sales reps really can’t take home much more than 25% of the ACVs they close. But it all breaks at scale much higher than that. General competition for AEs drove OTEs up about 20%. For a little while it’s OK.

Scale 322

Scale Venture Capital Sales Hiring Sales 322

SaaStr

DECEMBER 28, 2023

Many founders hit the brakes on growth to pivot towards profitability when in reality, the right combination is aiming for durable growth with a profitable business model. Working side-by-side through the scale up journey, we forge deep and long-lasting relationships with founders and their teams.

Technical Review 216

Technical Review Software Review Payment Solutions Venture Capital 216

Blulogix

JANUARY 15, 2024

Every business is unique, with its own set of specific needs, and it’s essential to have a billing solution that can adjust and conform to these requirements effortlessly. Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions.

Subscription 52

Subscription Payment Features Business Pricing 52