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21 of The Top Product Announcements You Missed at SaaStr Annual

SaaStr

They announced a new “Hired Flex” option with a flexible monthly and pay-per-hire rate, a “Self Service” signup for startups to get immediate access to Hired’s marketplace, and announced that “Hired Assessments” will now be a part of every package to democratize opportunity through skills-based hiring. Blissfully .

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PODCAST 131: Data, Set, Match: How to Build a Two-Sided Marketplace to Drive Revenue with Ryan Walsh

Sales Hacker

Why it’s hard to build a two-sided marketplace [13:38]. And we’re just collecting and aggregating this data and presenting it in a consumable way. Do you create broader richer data sets and sell those back to companies for benchmarking purposes? What we present to our users is based on data.

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Conversational support isn’t just a nice-to-have – it’s make or break

Intercom, Inc.

According to one Microsoft Global State of Customer Service report , 90% of consumers surveyed said that customer service is an important factor in their choice of, and loyalty to, a brand, while nearly two-thirds (58%) would sever their relationship with a business due to poor customer service.

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28 Ways to Drive Innovation and Creativity in Business Development

Sales Hacker

They hired GTMP to reach out to prospects offering them a stipend to participate in a best practices study on development and utilization of Amazon-like marketplaces and related in-marketplace advertising. Benchmarking. I partnered with the leading analyst to present their research on the growth and potential. Conclusion.

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SaaStr Podcast #402 with HackerOne CEO Mårten Mickos: “Customers Want Value + Simplicity: The Must Haves to Deliver”

SaaStr

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. So the whole world of software as a service and cloud has just exploded and will continue to grow enormously. And if we look at the specifics of the word SaaS, software as a service. Mårten Mickos.

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Product Development Strategy: Example and Steps to Creating One

User Pilot

In this article, we present a product manager’s guide to creating and successfully executing a product development strategy. Product extension Product extension involves creating new products or services closely related to the existing product. Userpilot’s SaaS Product Metrics Benchmark Report 2024. Source: Mike Pilawski.

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Should you disrupt or create a category? 5 lessons from Gainsight’s CMO Anthony Kennada

Intercom, Inc.

They didn’t know it at the time, but they had also created an entire business category: an on demand, short-term rental marketplace, which has shot the value of their business north of $38 billion. When the line item for your service doesn’t even exist in a prospective customer’s budget, your primary task is to educate.

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