User Pilot

FEBRUARY 24, 2025

Meta is looking for an Operations leader to join the Product Data Operations (PDO) team. As a Manager on the PDO GenAI team, you will be responsible for managing a team of Project Managers to supply product teams with critical data and data labeling for Meta’s GenAI products. Who would be a BAD fit for this job?

Technical Advisors 52

Technical Advisors Data Management Scale 52

Sales Hacker

FEBRUARY 24, 2025

B2B and high-ticket B2C buyers are watching product deep-dives, expert interviews, and tutorials to guide their buying decisions. Being read by Paul Mander , General Manager of Optery for Business: Good Strategy Bad Strategy: The Difference and Why It Matter – by Richard Rumelt. Why startup founders need to develop their voice.

B2B 83

B2B Scale Sales Hiring AI Search 83

Intercom, Inc.

AUGUST 13, 2019

As the head of our Support Ops team, I work daily with my teammates to develop automated solutions that don’t frustrate customers, but empower them. They can also route customer conversations to the team best equipped to handle their questions and can even provide answers to simple customer questions like, “How can I add more users?”.

Underperforming Technical Team 279

Underperforming Technical Team Customer Support AI Headcount 279

Intercom, Inc.

DECEMBER 12, 2018

Stacks can be developed at the project, team, or functional level and are regularly used to improve internal collaboration, measure the impact of marketing activities and reach customers in new ways. Without this foundation, your marketing stack can become a set of siloed tools that will bog your team down in complexity.

Technical Review 223

Technical Review Technology Scale Marketing 223

SaaStr

JANUARY 14, 2020

We all know and could name several successful B2C and B2B companies. My co founders and I were software developers, so we knew how to write the code, to build the website, to build the learning platform, to build the video distribution model. We saw the momentum increase, and we were nailing that B2C customer.

B2B 173

B2B B2C Scale New CTO 173

SaaStock

FEBRUARY 13, 2019

was created by a team with 25+ years of experience in location-based tech, spanning various services and real-time asset tracking systems. Its solution builds on its previous B2C online retail infrastructure. It provides smart hardware self-development and cloud service. Founders : Max Armbruster. Founded : 2014. SurePromise.

SaaS Payments 225

SaaS Payments Payment Solutions Merchant Services Payment Methods 225

OpenView Labs

MAY 12, 2020

Those are some pretty great results for a small team—only about 50 people in the whole company—that needs to navigate the challenges of selling a horizontal product serving multiple audiences from single-player scenarios to enterprise deployments. Small businesses or teams who adopt it self-service.

Underperforming Technical Team 98

Underperforming Technical Team Marketing Scale B2C 98

SaaStr

NOVEMBER 21, 2019

Emilie Maret | Fellowship Team @ The Family. We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. Emilie Maret | Fellowship Team @ The Family. The good thing is … this is the good news, bad news. Want to see more content like this?

New CTO 179

New CTO Sales Hiring B2C CTO Hire 179

Incredo

NOVEMBER 21, 2019

And end up wasting their time and resources with affiliates that underperform. I see many SaaS companies jump headlong into creating an affiliate program thinking it will bring in a large number of customers without much effort. In our case, we needed to invest a lot in product development. And this is a B2B partner program.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

Totango

JULY 1, 2022

Then we’ll explore why it plays a major role for B2B SaaS business models and how loyalty for B2B businesses differs from that for B2C brands. What Are Key Differences between Customer Loyalty for B2B and B2C Brands? First, we’ll discuss what customer loyalty is. What Is Customer Loyalty?

B2B 114

B2B B2C Underperforming Technical Team Business 114

Frontegg

NOVEMBER 18, 2021

This coverage is allowing SaaS developers to create better user experiences and improved customer satisfaction. OIDC is responsible for letting users access SaaS applications by using login credentials from the social platforms that have been enabled by the developers. Poor password practices can still impact social login pipelines.

Underperforming Technical Team 105

Underperforming Technical Team Social Media Azure Mobile 105

Neil Patel

MARCH 2, 2021

To help, I’ve broken this list into B2C and B2B review sites, depending on your target buyers. Let’s start with B2C. B2C Review Sites. B2C” businesses sell goods and services directly to consumers. If you’re a B2C business, opt for popular, high-traffic review sites to maximize your exposure. Angie’s List.

Software Review 140

Software Review Technical Review Scale Merchant Services 140

Neil Patel

SEPTEMBER 1, 2021

B2B and B2C content marketing require entirely different strategies. As mentioned, B2B content marketing presents different challenges from B2C content marketing. With B2B, you’re targeting other businesses, whereas, with B2C, you’re targeting individual consumers. Evaluate their strengths and weaknesses.

B2B 145

B2B Strategy B2C Content Marketing 145

Neil Patel

MARCH 9, 2021

Whether you’re running a corporate startup marketing campaign or moving your local business into the digital age , you can’t afford to waste time and money on weak leads. It also helps prospects feel more secure about their purchase and develops the business’ reputation as a customer support specialist. What is Lead Scoring?

Scale 144

Scale Underperforming Technical Team Metrics B2B 144

Intercom, Inc.

MAY 24, 2018

This allowed a passionate audience to develop – and built enthusiasm ahead of the books’ full release. Give us a feel for your career to date: what brought you to Clearbit, and what’s the mission of your team there? We provide data for modern sales and marketing teams across all the products they already use.

Data 182

Data Scale Underperforming Technical Team Sales Hiring 182

OpenView Labs

MARCH 8, 2021

Those with experience in both B2B and B2C sales know that B2B is a lot tougher—the deals are bigger, there’s often more than one decision-maker, and the competition is intense. What Interviewing 600+ Sales Reps Taught Me About Team Building. What’s your biggest weakness? The last thing you can afford is a bad sales hire.

Sales Hiring 98

Sales Hiring Scale Sales Recruiting B2B 98

FastSpring

JANUARY 31, 2023

Luckily, most developers find it easy to integrate Stripe with most other software (however, you have to pay for each software separately). Plus, our team provided personalized recommendations for ways NotePlan could improve their checkout experience to optimize conversions. Stop bad actors before a transaction is even processed.

Payment Services 147

Payment Services Payment Methods Merchant Services Software Review 147

Intercom, Inc.

JANUARY 20, 2022

We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. Paul: Yeah.

Underperforming Technical Team 249

Underperforming Technical Team Headcount Sales Hiring Scale 249

User Pilot

SEPTEMBER 15, 2023

In this article, we’ll go over some concept testing examples from some of the best B2B and B2C brands to help you get started with your strategy. Understand Customer Needs and Optimize the Product Development Process : Concept testing lets you pinpoint exactly what features resonate with your audience.

Underperforming Technical Team 105

Underperforming Technical Team B2C SaaS Pricing 105

Sales Hacker

MARCH 16, 2020

They’re taking a more B2C-like approach, optimizing the buying experience to win more business. The 2016 Sales Development Benchmark Report indicated that SDRs who leveraged a triple touch approach (phone, email, LinkedIn) had a 28% higher SQL conversion rate than SDRs who only used phone and email. How are you?

B2C 134

B2C Technical Review Social Media Underperforming Technical Team 134

Intercom, Inc.

NOVEMBER 7, 2019

Here are five quick takeaways: The founders of Spendesk noticed that, while the B2C space was innovating with peer-to-peer quickpay options, nothing like that existed in the B2B space (which often lags a few years behind the consumer market). Instead, focus on fostering a culture of communication and feedback loops between the team.

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

Neil Patel

DECEMBER 3, 2020

Even for fully-staffed marketing teams, it can be overwhelming. In this case, look for an email marketing agency that is exceptional at developing strategies and tactics to help increase your open and click-through rates. Align your in-house team. Doing this ensures team alignment between the agency and your company.

Marketing 142

Marketing Outsourced Development Underperforming Technical Team Scale 142

User Pilot

MARCH 21, 2024

You can collect data via multiple sources, such as feedback surveys , user interviews, product data analytics , and firsthand observations from your customer-facing teams Create a high-level customer journey map with all the relevant touchpoints to contextualize the collected data. Let’s discuss these benefits in more detail.

Sales Recruiting 105

Sales Recruiting Underperforming Technical Team Interviewing Social Media 105

Sales Hacker

NOVEMBER 22, 2019

In the world of sales development, nothing stays a novelty for long. Generic sales emails are just as bad. Nowadays, you’re more likely to present your unique value proposition to a five-person team than just one leader. We use it to provide comprehensive services that cover lead-generation and sales development.

Social Media 131

Social Media Technical Review Sales Underperforming Technical Team 131

OpenView Labs

APRIL 2, 2020

It blurred the lines between B2C and B2B products as enterprise companies began demanding the same kind of intuitive, well-designed user experience featured in consumer products like mobile apps. This time, it’s less about blurring the lines between B2C and B2B than it is about getting rid of them all together.

Marketing 96

Marketing B2C Underperforming Technical Team Enterprise 96

Buffer Resources

OCTOBER 24, 2023

  After graduating, I worked in various B2C marketing roles with tourism companies and heritage sites, which meant working alongside digital marketing agencies. After all, most leads consume three to four pieces of content from a vendor before engaging with their sales team.  This felt like a missed opportunity.

Outsourcing Services 126

Outsourcing Services Scale Outsourced Development Underperforming Technical Team 126

SaaStr

JULY 29, 2022

And we’re about to add basically a team collaboration tier on top of the product. The second question is more about, given that we’re basically users would be self qualifying into team management offering like a project management, et cetera. And you have to allow that, in fact, you have to support that in your sales team.

Scale 273

Scale Scaling Sales Hiring Enterprise 273

Neil Patel

AUGUST 16, 2021

Marketers, particularly B2C marketers , rely on several channels to drive leads to their businesses and boost their conversion rate: SEO paid ads social media email landing pages. Naturally, your blog readers, email subscribers, and customers might have developed an emotional connection with your content.

Strategy 145

Strategy Social Media Underperforming Technical Team Development Team Review 145

SaaStr

DECEMBER 31, 2019

She founded Box’s growth team as well as the product operations team. And before box she ran product and engineering teams building large scale financial platforms for Accenture clients. Ciara : Craig’s designed and led teams at enterprise and consumer companies including Salesforce, eBay, and Google.

Enterprise 162

Enterprise Underperforming Technical Team Scale B2B 162

FastSpring

JULY 11, 2024

The most common examples of successful CRO tactics provided at many conferences tend to focus on B2C ecommerce, but what are the proven winning tactics you can use in your B2B CRO strategy? We’re human beings with, we come with baggage, good baggage, bad baggage, prior experience, a perspective. It’s good.

B2B 168

B2B Scale Underperforming Technical Team Sales 168

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time at the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. Today, Doug is a Growth Partner at Emergence Capital. It didn’t exist 15 years ago.

Sales Hiring 171

Sales Hiring Technical Review Development Team Review Scale 171

OpenView Labs

DECEMBER 1, 2021

In a conversation on The BUILD Podcast with Blake Bartlett , Hubert talked about how it’s bad for business to create a situation in which only the founder is allowed to be brilliant. Rather than creating a bottleneck, it’s much smarter to inspire each member of a team to find their own brilliance. Five or six UX interviews won’t do it.

Scale 98

Scale Underperforming Technical Team B2C Engineering 98

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time a the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. Today, Doug is a Growth Partner at Emergence Capital. It didn’t exist 15 years ago.

Sales Hiring 163

Sales Hiring Technical Review Development Team Review Scale 163

Intercom, Inc.

NOVEMBER 11, 2021

Samuel Hulick: I actually started as a full stack developer. Back in those days, and this was like over 10 years ago, the developer would get a Photoshop file that had all of the different interface elements. So, growth team, in this quarter, we want you to go and try to pull the levers to increase day seven engagement.”

Onboarding 254

Onboarding Sales Hiring Sales Recruiting Underperforming Technical Team 254

User Pilot

NOVEMBER 21, 2023

TL;DR Product managers often don’t get the due recognition for their work and their role is often marginalized by frustrated leadership or other teams. To keep the development work going, work in small increments, ship them often, and resist the temptation to ‘just add this in’. Average ships per person in the team.

Technical Review 104

Technical Review Management Underperforming Technical Team Leadership 104

OpenView Labs

OCTOBER 29, 2021

On a recent episode of the BUILD Podcast , Blake Bartlett spoke with Nikita Miller about best practices for building an early-stage product team. Nikita has a lot of real-world experience, having led stellar product teams at Trello and Dooly. She is currently SVP, Head of Product Management at The Knot Worldwide.

Sales Hiring 94

Sales Hiring Sales Recruiting Development Team Review Management 94

Baremetrics

JULY 23, 2020

I also knew that my target group would be companies: “B2C is the most demanding customers for the least money. This soft launch already showed me that the demand for this second product was much stronger than the first one: This table shows our customer development until reaching $1,000 MRR. It took us 23 customers to get there.

New CTO 87

New CTO Underperforming Technical Team CTO Technical Review 87