Stax

APRIL 18, 2024

Microsoft Azure, Amazon Web Services (AWS), or Salesforce AppExchange). Providers can further enhance it with user-friendly onboarding experiences, including webinars, templates, or pre-built configurations. Thus, they can fail over to alternate locations in the event of hardware failures or disruptions in one data center.

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

OpenView Labs

MARCH 4, 2021

They invest in a frictionless customer onboarding experience and high quality support so that new users get hooked on the platform. Contract renewal is almost a non-event for a usage-based business. Some of those will pay off spectacularly—and the company will directly share in that success. They only pay when they’ve seen results.

Pricing 55

Pricing Outsourced Development Marketplace as a Service AWS 55

SaaStr

OCTOBER 15, 2019

But the goal is that when their boss starts to get a little bit more serious about Mapistry and starts thinking to themselves, I think this would be a good solution for us, but I want to make sure my team’s onboard. I think maybe once we saw the deck that they were using and it was pretty awful. Lauren A.: Lauren A.:

Underperforming Technical Team 153

Underperforming Technical Team Sales Hiring compliance SMB 153

Sales Hacker

AUGUST 7, 2020

A recent study analyzed data from thousands of events over a five year period and found that approximately 70% of professional event speakers are male. At Sales Hacker, we’re serious about diversity, and for that reason, we’ve compiled a list of 530+ female sales experts to consider for your next event. Rethink Events Ltd.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

SmartKarrot

NOVEMBER 18, 2020

Ensure product adoption by onboarding new customers and new teams. Develop best practices for new customer onboarding and customer growth/renewal to ensure ongoing customer success. You will be responsible for Drive and accelerate spend adoption by advising customers on best practices for using SoftwareONE or Microsoft/AWS solutions.

Merchant Services 10

Merchant Services Technical Advisors Customer Success Payment Services 10

All that Saas

JUNE 22, 2021

This was something that had to be shared in the Ayoa review since it makes it easier for people to collaborate in meetings or even events. In-app Onboarding. The Ayoa in-app onboarding is the fastest way for new and old users to walk through the key features or dive into one of the templates. Google Calendar.

Software Review 52

Software Review Technical Review Systems Review Payment Methods 52

User Pilot

JANUARY 26, 2024

Provide onboarding experiences personalized to unique user needs to reduce time-to-value. For example, self-service onboarding and resources can dramatically reduce the number of support tickets. For example, your AWS bill will most likely go up, but this is the case regardless of the growth model.

SaaS 84

SaaS Acquisition Onboarding Retention 84

User Pilot

APRIL 21, 2023

It’s useful for optimizing your user onboarding and pricing plans. It’s another metric that you should track to improve your user onboarding processes. To do so, start by identifying key activation events and set them as goals or milestones for each segment. Segment analysis in Userpilot. Cohort analysis.

Underperforming Technical Team 94

Underperforming Technical Team SaaS Onboarding Retention 94

User Pilot

APRIL 30, 2024

Appcues enhances user onboarding, adoption , and retention with targeted walkthroughs, in-app messaging, and feature adoption tools. Key examples are Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform, which provide scalable resources like virtual servers and storage. What are the benefits of the SaaS model?

SaaS Payments 86

SaaS Payments Payment Services Payment Methods Payment Solutions 86

BetterCloud

SEPTEMBER 25, 2019

Today marks a milestone event in the history of BetterCloud, and more importantly, a monumental step forward for the SaaSOps movement. It empowers them to seamlessly orchestrate their users across otherwise disparate and siloed applications during onboarding, offboarding, and everything in between.

AWS 13

AWS Cloud SaaS Data 13

SaaStr

JULY 1, 2020

Then, that’s all we’re going to do today, but we’ll have two more virtual events at least. Thanks for putting on the event. What we did was we looked at, again we had a couple weeks of data and we knew which verticals were being disproportionately impacted by this event. Sam Blond: Well, I’ll jump in.

Merchant Services 176

Merchant Services Scale Sales Recruiting Sales 176

CloudGeometry

FEBRUARY 7, 2022

The AWS Well-Architected Framework is one such approach that helps adopt architectural best practices (whether or not you run on AWS) and adapt continuously. Another essential benefit of identity in a tenant context is that it aids in capturing and analyzing events from logs & metrics.

Well Architected Framework 130

Well Architected Framework SaaS AWS Construction 130

Frontegg

JUNE 17, 2021

High onboarding frequency scenarios. The result – lowered operational costs Feature Rich and User Friendly – Onboarding is significantly faster and easier. It can also be a FaaS (Function-as-a-Service), where the application runs the code via various event triggers. Going the Amazon Web Services (AWS) route?

ECS (Elastic Container Service) 97

ECS (Elastic Container Service) multi-cloud Kubernetes K8S orchestration (Kubernetes) Scale 97

OPEXEngine

DECEMBER 15, 2020

Work their answers into your onboarding content, create customized campaigns for different stages of the lifecycle, and keep customers engaged by anticipating their needs before they’re even aware they have any. I’m sure they’re reducing their number on churn, but they’re awful companies. We can do better.

Churn 52

Churn SaaS Payments Payment Methods Payment Solutions 52

ProfitWell

DECEMBER 19, 2019

From AWS and cloud storage providers to hosting companies and internal servers, building a secure SaaS product starts at this base layer. Proper encryption ensures that in the event of a breach, customer data isn’t immediately out there for all to see. Infrastructure. Encrypt your data. Educate your customers.

SaaS Payments 74

SaaS Payments Payment Services Technical Review Payment Methods 74

ChurnZero

OCTOBER 16, 2020

Why would we replicate that awful and uncomfortable experience we have in the B2C world with our B2B buyers? Kassie concludes that renewal and expansion are not checklist items or stand-alone events that should be handed off: “They’re a part of the customer journey. Enter the Sales Manager. How does that make you feel?

Scale 98

Scale Customer Success SaaS Payments Sales 98

SaaStr

MAY 15, 2020

Listen to the start of the episode for a promo code to our upcoming events! Not just rollout and onboarding, but then, what does success look like? They’re implemented, they’re onboarding, I answer their questions,” and we measure things by that. . And I remember AWS was growing really quickly.

Sales Hiring 194

Sales Hiring Scale Technical Review Outsourcing Services 194

Outseta

JANUARY 20, 2020

In this post I’m going to share the most important lessons about growing a SaaS business that I learned at Buildium—collectively, these things had an awful lot to do with the company being valued so highly. How the hell does that happen? I was offered a job as Buildium’s first full-time marketing hire, pulling in a cool $38,400 annually.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

SaaStr

OCTOBER 16, 2020

Paul Rosania: If you have a great product and the promise that you’re making to someone really is just a matter of getting them onboarded and they will actually see a little bit more productivity in their Workday. Harry Stebbings: Terrible metaphor. Harry Stebbings: No, I’m kidding. I thought it was brilliant, actually.

CTO Coach 173

CTO Coach Sales Hiring CTO Hire Software Review 173

SaaStr

JUNE 1, 2021

” Now, years later, millions of dollars later, we wrote a book, have a blog that gets two million visits, had an event that had 14,000 people last year. They’re onboarding, and their job is to make the customer successful and help them use the features of the product. This is going to be a thing. This should be a thing.”

Part-Time VPE 218

Part-Time VPE Technical Cofounder CTO Hire New CTO 218

Sales Hacker

SEPTEMBER 14, 2021

They’ve got a new website to learn how Outreach performs the act of outreach, how the team follows up with every lead in record time after virtual events, how they turn leads into revenue. Everything from sourcing, finding the right candidates to onboarding, and then managing the employee experience once folks come on board.

Sales Recruiting 80

Sales Recruiting Sales Hiring Marketing Underperforming Technical Team 80

SaaStr

OCTOBER 17, 2019

And we were using a solution from Amazon AWS… We had one big issue first, which was a number of regions they were supporting were not the same vendors. Meaning like in the onboarding flow of our users, it was taking a few minutes to set up the account, which was causing a huge drop in the process.

Scale 123

Scale Scaling CTO Hire Part-Time VPE 123

Neil Patel

FEBRUARY 5, 2021

In the event that there is an issue, it’s resolved quickly by the managed WordPress hosting support team. They also have partnerships with other companies like Cloudflare, AWS, and Let’s Encrypt. It’s not as robust as WP Engine, but it’s more affordable and includes a concierge-style onboarding process.

Management 137

Management Technical Review Outsourced Development Engineering 137

SaaStr

SEPTEMBER 13, 2020

We’ve all seen AWS and what they’ve done with their platform. We were so focused on the sales side that we didn’t invest the same sort of vigor around talent and training and onboarding, and just getting the right people and continuously giving them feedback in the account management side. It is staggering.

Sales Hiring 156

Sales Hiring Scale Payments Cloud 156

Sales Hacker

NOVEMBER 10, 2020

And every week we’re onboarding three to four to five teams. AJ Bruno: It’s always a series of chain of events that happen to that. They’re awful. We launched it last year. We have a few thousand folks that use the tool every day. And in the summer, we launched our org paid product. Total dog s**t.

VP of Engineering 75

VP of Engineering Scale Development Team Review Technical Review 75

Sales Hacker

OCTOBER 7, 2021

With a background in advertising and publishing, startups and software sales along with executive events, Becky has diversified her network and her knowledge. Depending on the company that you are starting your career with, there could be varying levels of support when it comes to onboarding, management, training, etc. Emmy Johnson.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

MARCH 31, 2024

” “I hated Katie at that company meeting, it was awful.” A few of our employees at HubSpot came forward and they said they wanted to do a moth storytelling event, where people would get up and share really personal details of their lives with the entire company. ” “Our benefits are terrible.”

Part-Time CTO 258

Part-Time CTO CTO Hire CTO Coach CTO 258

SaaStr

JULY 10, 2020

You love Eventbrite, but without live events, as much of 95% of their bookings have been lost. We know about Zoom and we know about Slack and we even know about AWS, but look at these other categories. But when folks have time for discovery is better onboarding. Make your onboarding awesome. We love Eventbrite.

Scale 185

Scale Sales Hiring Pricing Sales Recruiting 185

SaaStr

OCTOBER 25, 2019

Listen to the start of the episode for a promo code to our upcoming events! So what we think a lot about internally is how do we create the necessary scaffolding to onboard different kinds of users when their use cases are all completely different. I’m always fascinated by onboarding processes. Loving our podcast content?

Sales Hiring 109

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 109