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Search at Intercom: Building our Elasticsearch cloud on AWS

Intercom, Inc.

For this reason, we chose to run exclusively on AWS and wherever possible, we make use of battle-tested AWS services, be it RDS Aurora for our relational databases, the Simple Queue Service (SQS) for our async workers or ElastiCache for our caching layer. Core part of Intercom. Search is an indispensable part of Intercom.

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Clouded Judgement 2.7.25 - "Group + Triage" AI Systems

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Cloud Giants Report Q4 ‘24 We now have the quarterly reports from Amazon, Microsoft and Google. They each have some of the largest cloud businesses in the world in AWS, Azure and Google Cloud respectively.

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How Amazon Web Services (AWS) Achieved an $11.5B Run Rate by Working Backwards

Hitenism

In 2006, after Amazon Web Services (AWS) helped pioneer what we now call the cloud, product development changed forever. Today, one-third of daily internet users visit websites built on top of AWS. AWS is now an $11.5B AWS is now an $11.5B As you build your product out, you use the press release as a guiding light.

AWS 189
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Ensuring Intercom’s business continuity during uncertain times

Intercom, Inc.

All of Intercom’s production infrastructure is provided as a service to Intercom by Amazon Web Services (AWS). AWS is the leading cloud provider in the industry, and we leverage their portfolio of globally redundant services to ensure Intercom runs reliably. Business continuity.

AWS 192
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Scaling to $5B with Cockroach Labs’ CEO Spencer Kimball’s Formula for Sustained Growth and Resilience

SaaStr

The three topics of advice covered for organizations in the $1M-10M range are: Building a cloud service vs. open source. Building A Cloud Service vs. Open Source “Building is easiest when you have a tight focus,” shares Kimball. But should you build a cloud service vs. open source? Building a go-to-market function from scratch.

Scale 243
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Intercom’s Rich Archbold on how to run less software

Intercom, Inc.

That includes all of our cloud strategy, cloud operations, backend engineering, IT and security. I started at Amazon before they had Amazon Web Services (AWS) so I was lucky enough to see AWS born out of the guts of all of the great operations work done for the amazon.com retail website. Born from an engineering offsite.

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Top 10 Trends for Data in 2024

Tom Tunguz

Most sophisticated data teams run like software engineering teams with product requirement documents, ticketing systems, & sprints. The Pendulum Swings to Small Data : Modern Mac laptops have the same computational power as the AWS servers Snowflake used to launch the company. 80% of data is unstructured within organizations.