Audacix

JULY 28, 2022

A cloud server, like an AWS EC2 instance, is still a server. The only difference is that it is sitting in AWS' datacentres, rather than in your office. Everything that you read here is relevant to you whether you host your own web applications or use a cloud platform like AWS. Get Cyber Chief Free Trial Book A Discovery Call.

Cybersecurity 52

Cybersecurity Underperforming Technical Team AWS Scale 52

Scytale

FEBRUARY 18, 2024

Drata is a top-ranking compliance automation platform, helping companies get started on their security compliance, scale GRC, and enhance their security and compliance program. What is Drata? And that last point leads us to Scytale’s main strength: our ability to connect with your business, one-on-one, on your terms.

compliance 52

compliance Scale Systems Review Technical Review 52

OpenView Labs

MARCH 16, 2021

Flexible: Customers should be able to choose and pay for their exact scope of usage, starting small and scaling as they mature. AWS takes this a step further by allowing a customer to commit in advance, but still pay for their usage as it happens. Their main KPI is often new committed bookings. For example, Stripe charges a 2.9%

Pricing 52

Pricing Payments SaaS Payments Payment Solutions 52

SaaStr

AUGUST 2, 2021

They drive 80-90% of our new booking…they source about 20% of our deals, they drive 90-95% of all our implementations. Examples include AWS, Adobe, Microsoft, and Google Cloud. This early phase is where you’re still looking for that perfect product-market fit and scaling the product to market. And remember to scale.

Outsourcing Services 267

Outsourcing Services Scale Scaling Outsourced Development 267

ChurnZero

MARCH 31, 2022

tech ops, AWS, technical support). book of businesses) were divided perfectly fairly. First, how would you rate your CSM on a scale of 1-10 on both effectiveness and relationship (so they can say “we like Joe but he’s not effective,” in effect)? A: So hard. Then, the answer is 105%.

Customer Success 98

Customer Success Metrics Technical Review Scale 98

BetterCloud

APRIL 15, 2020

There’s so much manual work that must be done, and IT teams are not scaling in correlation. AWS was launched in 2006, and the term “DevOps” was first used in 2009. We run Okta and most of our apps are run in AWS and GCP, so it wasn’t too difficult for us. Challenges arise as more apps are in use. All of this is SaaSOps.

Management 52

Management GCP(Google Cloud Platform) AWS SaaS 52

SaaStr

DECEMBER 20, 2019

So how can you leverage that product’s success to obtain the valuation and funding you need to scale? ” Manny Medina: And there would absolutely be a talk about how we built this workflow that allows us to book 10x more meetings. Is it your book of accounts? What’s your special power?” Is it closing?

Scale 139

Scale Sales Hiring Construction Education 139

Chart Mogul

MARCH 2, 2021

What will fill the void left by the business you worked hard to build, scale, and sell? It might be awful. You might even consider writing a book, producing a podcast, or otherwise creating helpful content dedicated to entrepreneurship. But they’ll harden into realities when the deal closes. Your missions may no longer align.

Startup 52

Startup Acquisition SaaS Scale 52

Chart Mogul

MARCH 2, 2021

What will fill the void left by the business you worked hard to build, scale, and sell? It might be awful. You might even consider writing a book, producing a podcast, or otherwise creating helpful content dedicated to entrepreneurship. But they’ll harden into realities when the deal closes. Your missions may no longer align.

Startup 52

Startup Acquisition SaaS Scale 52

SaaStr

JANUARY 28, 2020

So, Aaron and I wrote a book together in 2014 or something. We wrote a book together. And I remember being at that Dreamforce in 2009, which was awful. Aaron : Actually, I’d add one more thing, because one of Jason’s ideas is this year of hell, which is in the From Impossible book. Jason : All right.

Sales Hiring 199

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 199

SaaStr

MAY 23, 2019

So that’s the one scale is saying, “Big distraction, we can’t do this every year. The first product they sold was the book. And their big first move after books was CDs. Because I’m like, “These are the guys who started in books.” Say three to six months? Let’s be focused.

Sales Hiring 115

Sales Hiring Underperforming Technical Team Scale Startup 115

User Pilot

APRIL 29, 2024

Your tech stack not only defines the backbone of your business operations but also influences your ability to innovate, scale, and deliver exceptional value to your customers. Service providers like Amazon Web Services (AWS), Google Cloud Platform, and Microsoft Azure offer server hosting and load-balancing services.

Azure 52

Azure GCP(Google Cloud Platform) AWS Construction 52

Sales Hacker

MARCH 4, 2019

Outreach supports sales reps by enabling them to humanize communication at scale and by automating the soul-sucking manual work. Carol Dweck wrote this book, Grown Mindset , where, what happens for a lot of people, is they build up these protective walls based on their previous achievements. Check out chorus.ai/saleshacker

Leadership 62

Leadership Scale Sales Hiring Sales 62

Audacix

JULY 18, 2022

Cross-team sharing is key to scaling DevOps effectiveness Do you have sharing, caring team members? Talk to the people at the DevOps coalface Senior leadership in large and small organisations often fails to comprehend the nature and scale of the challenges and frustrations faced by those at the coalface.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

Intercom, Inc.

DECEMBER 13, 2018

I saw we had the opportunity to do that in London and to do something that will be new for Facebook, in the same way that AWS was a new business model and product line for Amazon and a bet that paid off very well. Julien: We’ve read a lot of books. Julien: Next for Workplace, we have to keep scaling the business.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

User Pilot

APRIL 30, 2024

If you want to know more about how Userpilot can help you, book a demo now. It’s suitable for businesses wanting control over their infrastructure and the ability to scale. Key examples are Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform, which provide scalable resources like virtual servers and storage.

SaaS Payments 104

SaaS Payments Payment Services Payment Methods Payment Solutions 104

Outseta

AUGUST 23, 2017

Jason Fried and David Heinemeier Hansson, Co-founders of project management software company Basecamp , weighed in on this exact topic in their 2010 book Rework. Frederic Laloux’s book gives a great example further illustrating this point. We do budgets on a small scale at Semco. Planning is guessing.

Forecasting 52

Forecasting Scale Underperforming Technical Team Technical Review 52

Valerian Tech

JULY 18, 2023

Serverless platforms, such as AWS Lambda and Azure Functions, automatically scale resources based on demand, providing agility and cost optimization. Kubernetes, an open-source container orchestration platform, has gained popularity for automating container deployment, scaling, and management. Book a free consult today.

multi-cloud Kubernetes 52

multi-cloud Kubernetes K8S orchestration (Kubernetes) Cloud CTO Hire 52

SaaStr

MAY 15, 2020

I read a book, God, it was years ago, about Marriott. ” I just finished this great book called Boys in the Boat , about this rowing team that won the 1936 Olympics in Berlin. So a huge scale. And I remember AWS was growing really quickly. Should the handoff start before the customer becomes a customer?

Sales Hiring 188

Sales Hiring Scale Technical Review Outsourcing Services 188

SaaStr

JUNE 25, 2019

Now, I have some background with luck because in between some long stints with other companies, seven years at Eventbrite and 15 years at Ticketmaster before, I spent five years of my life playing poker for a living and learned an awful lot about luck and positive outcomes as well. This was what Eventbrite was in 2011 when I started.

Engineering 130

Engineering Part-Time VPE Sales Hiring Scale 130

SaaStr

JUNE 1, 2021

On a scale of 1 to 10, I’d give it a 7, if you round up from 6.3. ” Now, years later, millions of dollars later, we wrote a book, have a blog that gets two million visits, had an event that had 14,000 people last year. Jason : You can find at your scale, because this is what I think is hard, is unhappy engaged customers.

Part-Time VPE 209

Part-Time VPE Technical Cofounder CTO Hire New CTO 209

ChurnZero

OCTOBER 16, 2020

Scaling organizations need to have Customer Success focused on their core competencies to create the best customer experience and optimal business path. Why would we replicate that awful and uncomfortable experience we have in the B2C world with our B2B buyers? Enter the Sales Manager. How does that make you feel?

Scale 98

Scale Customer Success SaaS Payments Sales 98

Audacix

AUGUST 11, 2023

Undertake impact assessments - Perform periodic DPIAs for high-risk data processing like large-scale profiling and use of new technologies. Examples include: Veronis, Azure Purview, AWS Macie. Get Free Cyber Chief Account Book My Discovery Call --> Conduct periodic incident response drills.

Outsourcing Services 52

Outsourcing Services Technical Review Cybersecurity Data 52

Outseta

JANUARY 20, 2020

In this post I’m going to share the most important lessons about growing a SaaS business that I learned at Buildium—collectively, these things had an awful lot to do with the company being valued so highly. Patrick Lencioni’s book The Advantage was arguably the biggest influence on Buildium’s growth throughout my time there.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

SaaStr

JULY 1, 2020

How do you get the sales team aligned on the great customer experience and the logo retention when their DNA is bookings? We can save companies $100,000 on their AWS bill. Everybody wants to save $100,000 on their AWS bill right now. Kristen Habacht: I think it also depends on how your teams are set up, right?

Merchant Services 170

Merchant Services Scale Sales Recruiting Sales 170

SaaStr

DECEMBER 13, 2019

It’s an essential skill in the toolkit of the modern marketer, and one that’s easy to get started with, no matter your company scale. And I think what it taught me on the operating side was that consistency is absolutely fundamental scale. There’s a scale, so it’s a good question to basically have.

Technical Advisors 154

Technical Advisors Scale Technical Review Payment Solutions 154

Mucker Capital

APRIL 6, 2023

If you have a very complicated product–for example you sell AWS or you sell Snowflake–those are infrastructure products. Before you scale the acquisition like crazy, really figure out how to activate new users, how to convert them. Then, any marketing budget or any acquisition effort you do at large scale is not wasted.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

SaaStr

SEPTEMBER 13, 2020

We’ve all seen AWS and what they’ve done with their platform. Even at spectacular scale, they’re still growing at 30%. Law number one, in the cloud economy, scale wins. If you look at the IAS vendors, they passed $130 billion revenue milestone this year. It is staggering. Let’s dive in.

Sales Hiring 152

Sales Hiring Scale Payments Cloud 152

Sales Hacker

OCTOBER 7, 2021

Cassie is an operating partner at Primary Venture Partners, where she works closely with Primary’s portfolio companies to help them build, scale and optimize their go-to-market efforts. She is the author of multiple books including “Network Beyond Bias: Making Diversity a Competitive Advantage for Your Career.”

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

OpenView Labs

JUNE 25, 2019

Numbers will be skewed in the early days because you won’t yet be operating at scale, but even at a small scale you will benefit from keeping your target CAC payback in sight and contemplating how you’re going to hit the goal. We recommend that you start tracking CAC payback as early in the game as you can. Optimize Conversion Rates.

Scale 40

Scale Development Team Review Software Review Benchmarks 40

Sales Hacker

NOVEMBER 10, 2020

The platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale previously unthinkable, previously, absolutely unthinkable. When we moved back to Philadelphia, I didn’t want to run a massively scaled team. They’re awful.

VP of Engineering 75

VP of Engineering Scale Development Team Review Technical Review 75

Sales Hacker

OCTOBER 8, 2018

At Snowflake, he was the first rep and single-handedly built the outbound-engine on the way to scaling the business from pre-revenue all the way past $150M+ in ARR. We are native to the cloud, we are on AWS, we are on Microsoft, Azure, and next year we’ll be on Google Cloud as well. We started building that in 2012.

Scale 66

Scale Sales Hiring Sales Recruiting CTO Hire 66

Intercom, Inc.

JANUARY 3, 2020

If you want to spend more time reading books, make sure to design a reading nook into your house and your environment so you create those little triggers that will actually push you in that direction. Google Drive might’ve done an awful lot to kill the file because they have a file system. The rise of direct to consumer brands.

Payment Methods 118

Payment Methods Payment Solutions Technical Review Technology 118

ProfitWell

SEPTEMBER 25, 2019

One of the most famous lines from Citizen Kane is, “It's no trick to make an awful lot of money, if that's all you want is to do is make a lot of money.” However, unless your field is well-conditioned for a monopoly, and unless your company is (or can become) that monopoly, you’ll find the commission model very tough to scale.

Payments 40

Payments Revenue Payment Methods SaaS Payments 40

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Tools like Outreach – which recently reached unicorn status – make it exceedingly easy to contact potential prospects across all channels at scale.

Scale 70

Scale Startup Technical Review Software Review 70

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Tools like Outreach – which recently reached unicorn status – make it exceedingly easy to contact potential prospects across all channels at scale.

Scale 51

Scale Startup Technical Review Software Review 51

OpenView Labs

JANUARY 3, 2020

We see too many promising companies trapped in the low (and unprofitable) part of a market because they did not design pricing to scale. It has to be easy to get started, to get initial value and then to scale. Majid Iqbal, author of the excellent book, Thinking in Services, has an equation: Value = Outcomes – Price/Experience.

Pricing 54

Pricing Scale Underperforming Technical Team B2B 54