Hitenism

NOVEMBER 7, 2016

In 2006, after Amazon Web Services (AWS) helped pioneer what we now call the cloud, product development changed forever. Today, one-third of daily internet users visit websites built on top of AWS. AWS is now an $11.5B Rewrite the blog post until you have something you’d be happy publishing.

AWS 189

AWS New CTO Scale CTO 189

SaaStr

DECEMBER 14, 2023

Google Cloud Platform, on the other hand, is in a very different set that also competes with Microsoft, but AWS is considered their biggest competitor in the market. What they’re seeing with GenAI and Google Cloud is an opportunity to grab share from AWS. Right now, 70% of the GenAI startups are using Google Cloud.

Cloud 230

Cloud Scale AWS AI 230

SaaStr

DECEMBER 27, 2023

Many have used Digital Ocean at the cheaper, simpler version of AWS-Azure-Digital Ocean to get going fast and quickly. But at scale, even the slightly less long version of the tail is where the money is. And if so, maybe that’s Digital Ocean. If you haven’t heard of Digital Ocean, ask your developer. Or at least.

Scale 219

Scale AWS Azure Cloud 219

SaaStr

JANUARY 27, 2024

Typically support consumes about perhaps 5%-7% of your revenue at scale (excluding customer success) in most SaaS models. Another 5%-7% go to core infrastructure costs (AWS, Azure, Snowflake, etc). Dear SaaStr: What is The Average Ratio of Support Staff to Customer Count in SaaS?

Azure 212

Azure AWS SaaS Customer Success 212

SaaStr

JANUARY 29, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Why Now is a Great Time to Raise Seed Funding. Even If It’s Awful for Series A-E Rounds. SaaStr 626: 10 Lessons Learned Scaling to $1B Valuation with Drift Co-founders David Cancel and Elias Torres  5.

Sales Recruiting 179

Sales Recruiting Sales Hiring Scale AWS 179

SaaStr

DECEMBER 20, 2023

They were $1.7B+ ARR in October , so let’s call it close to $2B at the end of the year, growing 40%+ at that scale –and profitable! (or 300 Employees Working on AI Not a surprise, but interesting to see the scale of investment here. #5. But we at least know enough to put together 5 Interesting Learnings!

AWS 245

AWS B2C AI Scaling 245

SaaStr

MARCH 31, 2022

This episode is an excerpt from a session at SaaStr Scale. And it’s one of the three large cloud vendors that we all know: Microsoft, AWS, and Google. AWS’s marketplace has seen 1.5 But also it’s allowed us to get much closer to our provider, I mean, we host and run 100% on AWS, but pull data from everywhere.

Scale 191

Scale Marketplace as a Service Cloud SaaS Payments 191

SaaStr

FEBRUARY 21, 2024

AWS can’t support 20 partners equally. When partnering with big folks like Drata does with AWS, you have to bring business to them. Drata was one of three companies mentioned on stage by AWS’ Head of Partnerships because they did the most transactions on the marketplace than any other company. That’s a high value for AWS.

AWS 199

AWS Scale Sales Hiring Marketing 199

Tom Tunguz

JUNE 30, 2020

Prior to HashiCorp Adam was the Head of Worldwide Developer Marketing at AWS and held senior positions at Pivotal, VMware, and SpringSource. She writes often on topics like these on our blog Memory Leak. With two decades of experience, Adam is well-versed in developer evangelism. My partner Astasia Myers will be leading the discussion.

Development 316

Development Scale AWS Scaling 316

SaaStr

NOVEMBER 18, 2023

They typically give them just enough to see if it will work, and the startup grows and scales to the next stage. Shopify , Datadog, Crowdstrike , Google Cloud-Azure-AWS, Snowflake , etc. VC finance is designed to fund 18-24 months of runway. That’s how it works. VCs don’t give startups 10 years of capital.

Startup 301

Startup Venture Capital Azure AWS 301

SaaStr

FEBRUARY 2, 2023

CloudKeeper from TO THE NEW, is a cloud spend optimization solution that guarantees to cut down your AWS bills by 5-15%. With CloudKeeper, we have helped 200+ of our customers optimize their AWS spend with a guaranteed reduction in their AWS bills. Join these incredible companies to experience all the value of SaaStr!

Cloud spend optimization 198

Cloud spend optimization AWS Scale compliance 198

Intercom, Inc.

OCTOBER 25, 2021

On November 3rd, our co-founder Des Traynor will be on the stage sharing his keynote on “ How to grow up without growing old “ Later that evening we partner with AWS and Aircall for a “Startups Happy Hour” party, where you can decompress and have one (or a few!) drinks on us and celebrate a little taste of normality.

AWS 198

AWS Scale Innovation Startup 198

SaaStr

MARCH 6, 2024

Seat Contractions Have Brought NRR Down From 120% to 111% While 111% NRR is still quite an engine at this scale, the drop in NRR from seat contractions explains a good chunk of the headwinds Okta has seen. #2. AWS alone generated $175m of contract value for Okta, growing 130%. 5 Interesting Learnings: #1.

Fractional VPE 208

Fractional VPE Part-Time VPE Scale SMB 208

SaaStr

FEBRUARY 8, 2024

You do need “quota capacity” as you scale. A top mistake I see CEOs make is to scale back the amount of time they spend in sales once they hire a few reps. They can do it, but it’s pretty awful. Not to save money, but to concentrate the leads you do have in those that can close them. They love it.

Scale 212

Scale Sales Hiring Sales AWS 212

SaaStr

NOVEMBER 15, 2023

Being Multi-Platform / Multi-Product Key at Scale A story we’ve seen many times. 64% of Large Customers Sourced From Partners They are AWS’s largest cybersecurity partner. The majority of their customers use 5 or more modules. #3. ” #7. What’s your channel / partner strategy? #9. Only Founded in 2011.

Cybersecurity 249

Cybersecurity AWS Benchmarks Cloud 249

SaaStr

AUGUST 5, 2021

It really is almost everyone at SaaS that is at scale and has a winning brand. AWS accelerated to 37% YoY growth , up from 32% last quarter. Many of whom really are more proxies for the web overall (Zendesk, everyone needs support) and SMBs using the web to run and scale their businesses (HubSpot). Now is your time, folks.

SaaS 333

SaaS AWS Cloud Scaling 333

SaaStr

MAY 16, 2022

So follow AWS, Azure and Google Cloud. Let’s look a whole level up to the real canaries-in-the-coalmine: AWS, Azure and Google Cloud. And AWS grew 37% at a $74B run-rate , down a bit from 39% the prior quarter but still adding an insane amount of new revenue. If they stumble, we’re in for a rough patch. They are the Cloud.

Cloud 239

Cloud Azure AWS Engineering 239

SaaStr

MAY 23, 2022

At the same time, the leaders in Cloud (AWS, Azure, Google Cloud) are growing a stunning 40%. Growing at a pace and scale like we’ve never seen before: That’s got to be the most visceral juxtaposition in my time in SaaS. This puts a lot of pressure on all the private unicorns out there: We did a deeper dive on decacorns here.

Cloud 295

Cloud Azure AWS Marketing 295

SaaStr

NOVEMBER 17, 2023

And also while many of the above names had seem growth slow at scale, bear in mind they are all awfully good SaaS companies. So I’d suspect the underlying SaaS companies were trading around 5x-6x or so on average. You might be worth less ? is interesting to see.

AWS 239

AWS SaaS Pricing Acquisition 239

SaaStr

JANUARY 20, 2023

Get ready for 50+ speakers for the very first SaaStr APAC event in Singapore, including: APAC Update: State of the Cloud with Bessemer Venture Partners , Anant Vidur Puri, Partner at Bessemer Venture Partners Lessons Learned in Scaling to $1B ARR: From VMware, AWS and Databricks with Databrick’s SVP and GM Ed Lenta The Secrets to Building (..)

AWS 234

AWS Cloud Trends Startup 234

SaaStr

JUNE 28, 2023

Still, always helpful to see how any leader does free to paid at scale. This math is never as straightforward as it looks, depending on how valuable the Free edition is, and how aggressive the “choke” from Free to Paid is. And interesting to see they are growing the top of the funnel, Free, faster than Paid: #3. A valuation of 4x ARR?

Scale 188

Scale AWS Scaling Revenue 188

SaaStr

NOVEMBER 6, 2023

Growth in public cloud services (AWS, Azure, Google Cloud, Snowflake, etc.) In fact, In fact, Gartner sees overall global software spend growing faster in 2024 than 2023, a very health +13.8% — and crossing $1 Trillion in total spend for the first time! But it’s not that simple.

Merchant Services 257

Merchant Services Azure Software AWS 257

SaaStr

APRIL 24, 2021

But as Shopify scaled, its revenue as a percent of commerce on its sites — “Merchant Solutions” — began to eclipse its recurring SaaS revenues. First, Snowflake rolls its large customers into fixed comittments (as does AWS and many others), and bills them in advance. And yes, it’s a software company.

Merchant Services 357

Merchant Services SaaS Payments Payment Solutions Payment Services 357

SaaStr

MAY 2, 2023

A few of us are seeing no macro impacts, but probably the biggest tell are Cloud platform giants — AWS, Azure and Google Cloud. All are still growing at very strong rates. But all are growing more slowly than a year ago, and even more so than 2 years ago. But they are still growing. The Cloud is still growing.

Azure 198

Azure AWS Cloud SaaS 198

SaaStr

MAY 31, 2023

AWS is seeing this, and so is Snowflake. But it’s the $1M+ ones that are fueling the big numbers at this scale. Still incredible at their scale, but materially slower than this year and much slower than the preceding years. So when CFOs and others tighten budgets, they’ll also try to buy less Snowflake.

Headcount 192

Headcount Scale Sales Hiring AWS 192

SaaStr

FEBRUARY 20, 2021

So we’ve had a lot of fun in our 5 Interesting Learnings profiling the top SaaS and Cloud companies at scale, from Slack to Zoom, from Shopify to Datadog, from Box to DropBox. But are AWS, Azure and Google Cloud just too big for us to learn from? AWS vs. Azure vs. Google Cloud is one of the greatest case studies of all time.

Cloud 207

Cloud Azure AWS Scale 207

SaaStr

OCTOBER 13, 2022

ChurnZero lets your CS team manage and expand accounts at scale with proactive, personalized engagement that helps every customer succeed. Our best-in-class app tools, automation, dashboards and reporting help you drive strategic customer conversations, boost productivity and scale effectively.

GCP(Google Cloud Platform) 183

GCP(Google Cloud Platform) Azure AWS Enterprise readiness 183

Baremetrics

JANUARY 25, 2022

FinOps, which stands for Financial Operations, combines the latest technologies and methods to help businesses scale their financial processes adequately and efficiently. In this blog post, we’ll be covering some of the FinOps fundamentals and exploring how FinOps can help businesses optimize their cloud usage and expenditure.

Payment Services 97

Payment Services SaaS Payments Payment Solutions Payments 97

SaaStr

DECEMBER 27, 2023

Customers range from AWS skills-builder platforms with billions of users to Zoom using it for customers and employees. The bigger you scale, the harder this can be. A Misconception: Hiring Someone Big from Microsoft Will Help You Scale If you’re a founder or almost a founder, you want to hire people better than you.

Sales Hiring 193

Sales Hiring Scale SMB Outsourced Development 193

CloudGeometry

JANUARY 15, 2022

There are at least three foundational dimensions that translate your business assumptions into critical technical solution inputs: User Model Monetization Measurement In this blog series, we explore how these three dimensions figure into key technical recommendations which enable scale in pursuit of SaaS business growth.

Well Architected Framework 130

Well Architected Framework DevOps as a Service AWS Traceability 130

SaaStr

AUGUST 4, 2021

3 days, more than 100+ sessions and 300 expert speakers, who will be sharing their best practices to help you scale faster, build smarter, and close more customers. From AWS to Vimeo: this year’s speaker lineup is packed with incredible speakers and content. We just launched the entire SaaStr Annual 2021 Agenda !!

Scale 256

Scale AWS B2C SaaS 256

Intercom, Inc.

APRIL 19, 2018

Rich Archbold , Senior Director of Engineering, has been at the forefront of codifying and scaling this philosophy over the past few years. The concept was the foundation for his popular talk and ultimately his classic, long-form blog post. We will use only a specific set of AWS data stores. What it means to Run Less Software.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

SaaStr

APRIL 21, 2023

But as you get bigger and more well-funded, participate in traditional field marketing strategies because they account for 40% of revenue at scale. You can run your own conference, but third-party events like AWS, Dreamforce, SaaStr, and others allow you to get 40% of your pipe from their ability to draw in the best in the industry.

Outsourcing Services 190

Outsourcing Services Scale Outsourced Development Marketing 190

SaaStr

MAY 6, 2022

Amazon AWS, Microsoft Azure and even Google Cloud are on fire, adding insane amounts of revenue this year. And generating real cash flow at scale. #2. Customers are buying more than ever. The top SaaS and Cloud leaders are even accelerating at $1B in ARR, for goodness sakes!! But I personally think this is just too pessimistic.

SaaS 327

SaaS Azure Cloud AWS 327

SaaStr

JUNE 18, 2022

Jen Dawson @ AWS. Dale Chang, Operations Partner @ Scale Venture Partners (panel). Dale Chang, Operations Partner @ Scale Venture Partners. Patricia Hanna, VP Americas Sales Ops @ Confluent. Shradha Kothari, Chief of Staff, SVP & GM North America Sales @ Twilio. Courtney Pallotta, VP of Marketing @ ChaosSearch.

CTO 200

CTO Scale New CTO AWS 200

SaaStr

MAY 3, 2022

Jen Dawson @ AWS. Dale Chang, Operations Partner @ Scale Venture Partners (panel). Patricia Hanna, VP Americas Sales Ops @ Confluent. Shradha Kothari, Chief of Staff, SVP & GM North America Sales @ Twilio. Courtney Pallotta, VP of Marketing @ ChaosSearch. Olga Perez-Bonnelly @ Elastic. Sarah Din, VP of Marketing @ Builder.io.

New CTO 178

New CTO Scale CTO AWS 178

SaaStr

MARCH 9, 2022

Focusing on smaller developers, in some ways it’s been a bit overshadowed by AWS, Azure, and Google Cloud. DigitialOcean doesn’t want to take AWS, Azure and Google on in the enterprise and doesn’t really try. So DigitalOcean is the quiet Cloud platform that keeps on growing.

Azure 204

Azure AWS SMB Cloud 204