Buffer Resources

FEBRUARY 22, 2024

You’ve probably received dozens of spammy, impersonal direct messages (DMs) in your social media inboxes that you never bothered replying to.   It’s little wonder that DMs get a bad rap, and most tend to shy away from sending them. " "I just checked out your Twitter, and you hate bananas.

Social Media 105

Social Media Underperforming Technical Team Engagement B2B 105

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. This article includes their advice for any B2B brand looking to get real results from content marketing , plus nine must-haves for B2B content to be considered good. 

B2B 110

B2B Technical Advisors SaaS Payments Underperforming Technical Team 110

User Pilot

SEPTEMBER 14, 2023

This is exactly what the article deals with, so if you’re after the answer to this question, you’re in the right place. TL;DR Customer discovery questions enable product teams to better understand customer needs and problems so that they can build products that the potential customer truly needs.

Underperforming Technical Team 93

Underperforming Technical Team Scale Interviewing Social Media 93

User Pilot

MARCH 23, 2023

And how can customer success teams address them to ensure product growth? By the end of this article, you’ll have a better understanding of the common pitfalls that lead to customer churn and how to avoid them. 3: Poor customer service or experience with the sales teams can make customers churn. moment faster. #3:

SaaS Payments 98

SaaS Payments Churn Underperforming Technical Team Payment Methods 98

Sales Hacker

JANUARY 19, 2023

Maybe it goes without saying, I never heard them mistake the mail room guy or the security guard for a leadership team member.) Because it is they who continuously top the lists of unseen team members across organizations in the U.S. It comes down to respect and credit that each team member deserves on a fundamental level.

Sales Recruiting 85

Sales Recruiting Underperforming Technical Team Sales Hiring Sales 85

yoursales

JUNE 1, 2023

This article is part of the series where we identify the top 5 problems sales leaders want Customer Relationship Management (CRM) systems to solve, what those problems really are, and the value of solving them. What’s in this Article?

Communication 80

Communication Underperforming Technical Team Sales compliance 80

User Pilot

JANUARY 31, 2023

In this article, we will discuss the ins and outs of at-risk customers, how to detect them, and five actionable strategies to help you prevent churn. Here are one of the most common ones: Poor Onboarding: A poor onboarding process can make customers struggle due to a lack of support or guidelines. Let’s dive in!

Churn 98

Churn Underperforming Technical Team SaaS Payments Payment Solutions 98

Neil Patel

OCTOBER 27, 2020

Most of the articles that I write on my blogs are catered towards intermediate to experienced marketers and those with a business website. Everything from a site builder, perhaps using a website template to web design and using social media to develop your new business website. But that’s not fair.

Underperforming Technical Team 145

Underperforming Technical Team Social Media Marketplace as a Service Software Review 145

User Pilot

JUNE 30, 2023

In this article, we will cover the voice of the customer methodology. This data allows product managers to make more informed product development and roadmap planning decisions. Send competitor questions at different points in the user journey to identify and fix weak points and double down on strengths.

Scale 97

Scale Software Review Underperforming Technical Team Social Media 97

Sales Hacker

DECEMBER 30, 2020

That’s why the team at Sales Hacker decided to put together a statistics round-up showcasing how things changed in this year and where they’re likely headed in the future. Sometimes you just don’t have time to read an entire article. 70% of businesses claim that social referrals convert faster than any other type of lead.

Sales Recruiting 125

Sales Recruiting Sales Hiring Underperforming Technical Team Revenue 125

User Pilot

NOVEMBER 21, 2023

Technically not, but it helps a lot to have one, and you will find out why from this article! Product launch checklists help align the efforts of all team members, enhance quality assurance, help mitigate risks, enable the evaluation of the launch, and help you deliver a better customer experience.

Underperforming Technical Team 98

Underperforming Technical Team Sales Recruiting Social Media Market Research 98

Neil Patel

OCTOBER 13, 2021

Still not sold on the buying power of social media? Fifty-four percent of social media users research products on different platforms. Seventy-one percent of users will make a purchase based on social media referrals. What is social selling? What is social selling? Support Your Sales Team.

B2B 135

B2B Social Media Sales Underperforming Technical Team 135

Neil Patel

SEPTEMBER 30, 2021

Whether it’s a direct @ mention on social media or involvement in an untagged rant—the likelihood is, there’s a lot of conversations occurring on “ dark social ” that you don’t know about. It means your brand’s reach is growing, you’re developing a presence, and people are using your products or services.

Social Media 101

Social Media Underperforming Technical Team Branding Trends 101

Sales Hacker

MARCH 14, 2018

This article dives into an overview of the GDPR, the good, the bad, and the grey areas around this new data privacy regulation. Social media posts. Sensitive personal data (racial/ethnic information, sexual orientation, health data, social security data, tax information, driver’s license, banking/credit accounts, etc.).

Underperforming Technical Team 68

Underperforming Technical Team compliance Social Media Banking 68

User Pilot

OCTOBER 20, 2023

You can collect feedback for analysis through in-app surveys, online reviews, social media mentions, and customer interviews. This could include analyzing sentiment for online reviews manually, using social media monitoring tools, or a combination of the two. Social media mention/reach reporting dashboard.

Artificial Intelligence 52

Artificial Intelligence Social Media Software Review Technical Review 52

Sales Hacker

OCTOBER 22, 2017

Modern sales teams need competent professionals with a variety of talents, skills and abilities. But in a hyper changing landscap e, which are the most crucial sales skills and traits that reps must possess (or develop) in order to exceed targets and deliver consistent sales success? What Actually Makes a Great Sales Rep?

Underperforming Technical Team 102

Underperforming Technical Team Outsourced Development Development Social Media 102

User Pilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? This is the main focus of the article. TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs.

Strategy 98

Strategy Underperforming Technical Team User Experience SaaS 98

Neil Patel

SEPTEMBER 17, 2021

Creator Studio even has a calendar view so you can see all the content published and scheduled to publish, which is awesome for social media teams. Specify the social media platform. For instance, you can write articles and turn them into slideshows with images and videos from tutorials.

Engagement 145

Engagement Social Media Marketing Underperforming Technical Team 145

User Pilot

MARCH 7, 2024

These are the main questions the article explores. AI writing assistants help teams make their microcopies concise but informative and engaging. For example, this could involve social media interactions, newsletter consumption, or communication with customer support. How do you conduct user engagement analysis?

Engagement 103

Engagement Metrics Underperforming Technical Team Scale 103

Neil Patel

OCTOBER 5, 2020

But is it all bad? With this in mind, here’s a breakdown of everything you need to know about how technology affects communication with customers, plus how to use these developments to your advantage. Many of the processes we automate involve communications, e.g., email marketing, messaging/chatbots, and social media engagement.

Communication 145

Communication Technology Artificial Intelligence Social Media 145

Full Session

JANUARY 5, 2023

Your brand should develop a customer-centric marketing strategy to provide an optimal user experience to your website visitors. In this article, we will explain the most common website issues and provide valuable tips to solve them. According to HubSpot , 42% of people will leave a website because of poor functionality.

Underperforming Technical Team 52

Underperforming Technical Team Social Media Software Review Technical Review 52

User Pilot

MARCH 14, 2024

This article lists key use cases for SaaS and explains how to implement them to unlock customer satisfaction and product growth. You can use customer analytics to create targeted marketing campaigns, inform product development, and reduce churn , among other things. Teams across your business can benefit from customer data.

Customer Lifetime Value 103

Customer Lifetime Value SaaS Underperforming Technical Team Retention 103

Sales Hacker

MARCH 25, 2021

Our guess is that poor Polly from purchasing is gathering dust on a noticeboard in the canteen or buried somewhere deep in your internal network of folders. Speak empathetically to their prospects and develop stronger connections as a result. Imagine you sell HR software designed to help HR managers run their teams efficiently.

Scale 112

Scale Underperforming Technical Team Outsourcing Services Sales Enablement 112

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. This article includes their advice for any B2B brand looking to get real results from content marketing , plus nine must-haves for B2B content to be considered good. 

B2B 55

B2B Technical Advisors SaaS Payments Underperforming Technical Team 55

Totango

MARCH 8, 2022

Getting involved in the best customer success communities can give you access to the resources you need to take your CS team to new levels of performance. Customer success communities usually operate through digital channels such as social media, apps, chat rooms, online forums, and email lists. Gain Grow Retain.

Customer Success 115

Customer Success Technical Review Social Media Underperforming Technical Team 115

OpenView Labs

MAY 19, 2021

After college, Ashley joined Twilio and played a key role in helping the company reach, engage, and convert its developer audience. She’s an expert on what works and what doesn’t when it comes to building successful relationships with developer audiences, software marketing teams, and technical CEOs. You can’t lie.”.

Underperforming Technical Team 52

Underperforming Technical Team Development Technical Review Marketing 52

User Pilot

JANUARY 29, 2023

This article considers what product experience is. Poor SaaS product experience like this dissuades customers from the product, driving them to your customer support team or your competitors. For its users to be fully activated, they need to connect a social media account and make a post. Good PX does the opposite.

Business 98

Business Social Media Underperforming Technical Team Onboarding 98

Sales Hacker

MARCH 14, 2018

This article dives into an overview of the GDPR, the good, the bad, and the grey areas around this new data privacy regulation. Social media posts. Sensitive personal data (racial/ethnic information, sexual orientation, health data, social security data, tax information, driver’s license, banking/credit accounts, etc.).

Underperforming Technical Team 49

Underperforming Technical Team compliance Social Media Banking 49

User Pilot

MARCH 4, 2021

Collecting feedback from customers is an integral part of product development. If you’re in a rush and want the quick TLDR, here are the main takeaways from this article: Understand where your users are in their adoption journey. There’s no such thing as good or bad feedback – all feedback helps you build better products.

Underperforming Technical Team 111

Underperforming Technical Team Social Media SaaS Software Review 111

Neil Patel

NOVEMBER 3, 2021

That’s why this article will delve into the many uses of data labeling for marketing and some platforms you should consider using to get the most out of your data. The context is then used to train and develop machine learning algorithms. User-generated content can be used on your website, in email campaigns, and on social media.

Scale 125

Scale Outsourcing Services Artificial Intelligence Scaling 125

Neil Patel

AUGUST 4, 2021

Businesses and marketers alike have taken note, diverting budgets towards hiring videographers to create new marketing materials for their website, email outreaches, social media, and even “OTT” video adverts on streaming platforms. Better engagement on your social media posts? Consider this: how would you define success?

Marketing 145

Marketing Social Media Sales Hiring Technical Review 145

Sales Hacker

NOVEMBER 22, 2019

In the world of sales development, nothing stays a novelty for long. Generic sales emails are just as bad. Nowadays, you’re more likely to present your unique value proposition to a five-person team than just one leader. We use it to provide comprehensive services that cover lead-generation and sales development.

Social Media 107

Social Media Technical Review Sales Underperforming Technical Team 107

OpenView Labs

JUNE 26, 2019

I find myself answering a similar set of questions about how to build a developer community the right way on a daily basis, so I hope this article is helpful to those looking building a community around their product, project or company. Building a successful developer community is not an easy task.

Underperforming Technical Team 40

Underperforming Technical Team Development Social Media Engagement 40

Totango

OCTOBER 20, 2022

Hiring team members with the right customer success manager skills is critical for the effectiveness of your CS team and strategy. We’ll cover these below, along with five best practices to follow when bringing a new customer success manager aboard your team. What Is a Customer Success Manager (CSM)? Persuasion Skills.

Sales Hiring 90

Sales Hiring Customer Success Sales Recruiting Technical Review 90

User Pilot

MAY 30, 2023

In this article, we take an in-depth look at the user persona creation process. This manager wants to better understand how users use their product so they can align users’ needs with product development and increase business revenue. These users are a bad fit for your product as they’re unlikely to find value in it.

Social Media 98

Social Media Interviewing Underperforming Technical Team Product Marketing 98

Sales Hacker

MAY 24, 2021

This article talks you, the reader, through ideation, creation, and then iteration of content. We get the best results when both the sales and the marketing teams’ content is based around the customers and their desired outcomes. Do they prefer to listen to podcasts, or would they rather read an article? Alex is the boss.

Marketing 71

Marketing Sales Underperforming Technical Team Social Media 71

User Pilot

APRIL 7, 2024

That’s what this article explains. Develop multiple Aha moments The odds are that the insights from analytics and feedback data will point to multiple user actions as potential Aha moments. Slack Slack is a popular messaging platform that has changed how teams communicate and share resources. Aha moment examples: Slack.

Management 52

Management Underperforming Technical Team Onboarding Churn 52