SaaStock

JANUARY 9, 2019

The challenges they had were everything from hiring, translating company vision to the team, and retaining great people, all the way to making better decisions as company leaders and staying resilient throughout the journey. Things are never as good as they seem, or as bad as they seem. The whole team can work a little harder together.

Sales Recruiting 119

Sales Recruiting Sales Hiring Strategy SaaS 119

User Pilot

NOVEMBER 23, 2023

TL;DR Regular roadmaps kill outcomes by forcing teams to think in the categories of features and timelines. It’s difficult to implement outcome-based roadmaps because stakeholders don’t trust product teams to deliver on business goals. Many companies lack differentiation strategies and drive product development by copying competitors.

Scale 105

Scale Underperforming Technical Team Sales Recruiting Software Review 105

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. So how do you create a strong, enterprise-ready team? Growing your customers into partners.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

Totango

OCTOBER 20, 2022

Hiring team members with the right customer success manager skills is critical for the effectiveness of your CS team and strategy. Here we’ve identified the 13 most essential qualities to consider when hiring a CS manager. What Is a Customer Success Manager (CSM)? CSM role duties may vary by company.

Sales Hiring 93

Sales Hiring Customer Success Sales Recruiting Technical Review 93

Sales Hacker

MARCH 12, 2020

Like most things in life, hiring sales talent is a matter of timing. Especially since the best candidates with strong sales skills are usually snatched up within 10 days. That’s why it’s critical to overcome indecision and move quickly when recruiting sales talent. Is it unrealistic sales quotas?

Sales Hiring 76

Sales Hiring Sales Recruiting Compensation Underperforming Technical Team 76

User Pilot

NOVEMBER 21, 2023

Technically not, but it helps a lot to have one, and you will find out why from this article! We also share some best practices for product managers on how to pull off a successful product launch. Develop a product that meets customer needs and expectations. Assists in managing the launch timelines.

Underperforming Technical Team 104

Underperforming Technical Team Sales Recruiting Social Media Market Research 104

Valuize Consulting

NOVEMBER 3, 2021

The Employee Experience (EX) is the journey an employee takes with your organization and is the sum of all employee-employer interactions throughout that employee lifecycle, from pre-recruitment to post-exit. times faster revenue growth ( Sale s force , 2020). Ready to drive better business outcomes? 6 Elements Of A Strong EX.

Underperforming Technical Team 52

Underperforming Technical Team Sales Recruiting Data Sales Hiring 52

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. SaaS Sales Models.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Sales Hacker

APRIL 21, 2020

When I first wrote this article, we were in a very different place, with unemployment at an all-time low and sales hiring a top priority. In this article I’m going to show you how to create and implement a hiring scorecard so you can make the right hire, the first time. Also: What are the top performers in my current team doing?

Sales Hiring 95

Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 95

Upscope

MAY 24, 2019

There are many articles on developing a customer experience (CX) strategy so seeing a range of practical examples will help put them into perspective. Below we'll stick to a simple definition and then show you 7 examples of how companies implemented CX strategies. Contents Why have a CX Strategy. Gap analysis.

Strategy 99

Strategy Sales Hiring Airlines Underperforming Technical Team 99

Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. In fact, in some form or another, he’s been working in sales for most of his career. The journey to sales is a bit of a random one.

Sales Hiring 223

Sales Hiring Scale Sales Recruiting Underperforming Technical Team 223

Chart Mogul

APRIL 8, 2020

In this article, we will explore the 5 cold emailing use cases as well as share some pro tips on how to make it work for your startup. A cold call was usually initiated by a sales rep who, out of a blue sky, reached out to a potential buyer via phone and tried to talk them into purchasing their product or service. It’s cold outreach.

Scale 98

Scale Sales Recruiting Startup Sales Hiring 98

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Ryan and his team noticed so many inefficiencies across the L&D workflows. “It There are now over 150 enterprise companies using the platform.

Payment Solutions 108

Payment Solutions Payment Services SaaS Payments VP of Engineering 108

Sales Hacker

SEPTEMBER 16, 2019

One of the biggest decisions you can make when setting up your sales team is whether to focus primarily on inside or outside sales. They seem to be completely at odds, with one focused on clients with a high acquisition cost and high ACV (annual account value), the other focused on a high sales velocity.

Sales Hiring 82

Sales Hiring Scale Sales Recruiting Payment Methods 82

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. The company’s best-selling book, Predictable Revenue , details the hugely successful outbound process and sales created specifically for Salesforce. Starting as VP of Sales, in less than two years he became CEO.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Intercom, Inc.

DECEMBER 19, 2018

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. Eoghan McCabe, CEO , and Matt Hodges, VP of Commercial Product Strategy. The best of the blog.

Scale 150

Scale Sales Recruiting Underperforming Technical Team Sales Hiring 150

Chart Mogul

APRIL 8, 2020

In this article, we will explore the 5 cold emailing use cases as well as share some pro tips on how to make it work for your startup. A cold call was usually initiated by a sales rep who, out of a blue sky, reached out to a potential buyer via phone and tried to talk them into purchasing their product or service. It’s cold outreach.

Scale 52

Scale Sales Recruiting Startup Sales Hiring 52

Full Session

NOVEMBER 8, 2022

Now, let’s begin this comprehensive article by highlighting the basics of website session recording software. Product teams, UX and UI researchers, marketers, and site owners use this feature to capture data and analyze user behavior. Identify Javascript errors, user frustration, usability issues, or poor-performing content.

Software Review 52

Software Review Technical Review Payment Solutions Payment Methods 52

OpenView Labs

JUNE 10, 2019

It’s easy to forget that SaaS product management is a relatively new, and still emerging, function. For proof, might I suggest the classic post Good Product Manager/Bad Product Manager , which presents a very different vision for the role of product manager than most of us have today). Role of Product Manager.

Management 55

Management SaaS Scale Sales Recruiting 55

Chart Mogul

JULY 1, 2020

In this article I’m going to show you: why you should conduct customer interviews; when the best time to conduct customer interviews is; how to do it the right way. Customer development interviews. Customer development interviews, on the other hand, give marketers a clue about what their customers really want or need.

Interviewing 76

Interviewing B2B Marketing Underperforming Technical Team 76

Sales Hacker

APRIL 26, 2019

when interviewing for a sales position? You answered the sales interview questions in a way that made you look like a winner. In this article, we’re going to review the 27 most common sales interview questions, PLUS the types of answers your interviewer is looking for, so you can raise the bar on your interviewing skills.

Sales Recruiting 21

Sales Recruiting Interviewing Sales Hiring Underperforming Technical Team 21

Outseta

MAY 8, 2020

What I’m hoping this post provides is an objective look at the world of technology start-ups—the good, the bad, and the ugly. Before I lived it, I thought of the tech world as being very business oriented—a place owned by analytical types and developers writing rigid blocks of code that looked like gibberish to me.

Part-Time VPE 102

Part-Time VPE Fractional VPE Sales Hiring Underperforming Technical Team 102

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Does Bob agree with the notion that channel sales have completely died in the world of SaaS? Prior to Crossbeam Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018.

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. In Today’s Episode We Discuss: * How Kyle made his way into the world of SaaS and sales and came to be Head of Sales at one of the fastest-growing companies in Figma. What worked?

Sales Hiring 203

Sales Hiring Sales Recruiting Scale Technical Advisors 203

Neil Patel

JANUARY 20, 2021

That’s exactly what we’ll cover in this article. You need to attract potential buyers and funnel them into your sales funnel. Then, we’ll dive into some strategies to increase your page’s organic reach. Post your team photos like Zappos. Bombarding your fans with 10 poor-quality updates in an hour.

Social Media 145

Social Media Software Review Branding Engagement 145

ProfitWell

NOVEMBER 20, 2019

What I’m totally on board with is the mention of updating your hiring strategies to boost retention. I think one of the ways hiring teams can address this from the get-go—and boost retention in the process—is by ensuring their onboarding process is informative, useful, and continuous. Chapter 4: Comparing Content and Paid CAC.

Sales Hiring 40

Sales Hiring Sales Recruiting Content Marketing Underperforming Technical Team 40

OpenView Labs

MAY 5, 2021

Many companies are strategic consumers of open-source software as a means to reduce the burden on their software engineering team to build everything from the ground up. Related podcast episode: How MongoDB Scaled Their Open-Source Product with a Bottom-Up and Top-Down Sales Motion.

Business 52

Business SMB Scale DevOps as a Service 52

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. Never believe that doubting yourself is a bad thing. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. What is one a-ha moment you’ve had in your sales career? Anything less is failure.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

OpenView Labs

MAY 12, 2020

Editor’s note: This article is by Dan Slagen, a four-time startup executive specializing in scaling global go-to-market functions from early stage to $100M+ in ARR. Now here’s the bad news: Startup CEOs are also some of the hardest people to understand as your manager, especially if you’ve never reported to one before.

Sales Recruiting 53

Sales Recruiting Underperforming Technical Team Startup Scale 53

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Have been recommended by sales professionals. Here’s how you can find the sales books that are most relevant to you. Here they are… The 97 Best Sales Books in 2020.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Chart Mogul

JULY 1, 2020

In this article I’m going to show you: why you should conduct customer interviews; when the best time to conduct customer interviews is; how to do it the right way. Customer development interviews. Customer development interviews, on the other hand, give marketers a clue about what their customers really want or need.

Interviewing 52

Interviewing B2B Marketing Underperforming Technical Team 52

Sylvia Ng

MARCH 14, 2017

An organization needs to remove sexual harassment and biases to attract and maintain women employees before it can develop pay parity. Then, as more women to begin to work there, it can start developing women into management positions, which is required before the proverbial glass ceiling can be broken. Act like you belong.

Sales Recruiting 75

Sales Recruiting Sales Hiring Underperforming Technical Team PayPal 75

Upscope

JANUARY 23, 2021

Soon I'll also be using software for SOC2 certification management, product management, recruitment and any process which can be handled better by a system rather than an Google Sheet. I'd expect development tools to rise up this list over time as it's a huge growing market and the competitors are flooding in.

Software Review 52

Software Review Onboarding Software Systems Review 52

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. They need fewer sales as a percentage of overall employees. Matt Garratt: Fantastic.

Payment Solutions 152

Payment Solutions Pricing Payments Payment Services 152

Sales Hacker

SEPTEMBER 5, 2018

If talent acquisition, development, and retention are top-of-mind for you as a sales leader, here are 40+ of the best sales training programs to check out! No wonder recruiters go ballistic trying to outdo each other in attracting the best professionals to create value for their companies. DoubleDigit Sales.

Scale 83

Scale Sales Recruiting Underperforming Technical Team Sales 83

Intercom, Inc.

SEPTEMBER 8, 2021

When it comes to launching sales teams in hyper-growth startups, few people have walked the walk as much as Maggie Hott. She “stumbled” into it, as she told us, first as one of the earliest sales hires of Eventbrite, where she stayed for four years, and then into Slack in early 2015 as the first sales rep in the Bay Area.

Scale 118

Scale Sales Hiring Sales Recruiting Underperforming Technical Team 118

SaaStr

FEBRUARY 18, 2020

Maria and Anthony present the CEO and CMO playbook of how the CEO and CMO can partner with other members of the team to grow sales and marketing. Maria : Not too bad. Maria : I mean, I’ve talked to over 60 recruiters. You see this headline here and it doesn’t sound so bad, 43 months. Maria : Thank you.

Scale 220

Scale Sales Recruiting Sales Hiring Underperforming Technical Team 220