SaaStr

JUNE 14, 2025

And why the AI budget war is just getting started Top 5 Takeaways 1. AI is Eating SaaS Budgets : Companies like Cursor are generating massive revenue by replacing traditional SaaS workflows entirely. The Disruption Math Can Be Brutal : In contact centers, AI replaces 40-50% of human agents but only increases software ACV by 50%.

AI 259

AI Cloud Software Review Underperforming Technical Team 259

SaaStr

JUNE 23, 2025

@Replit ’s ARR since founding The space is … beyond on fire No one is going to code without AI again pic.twitter.com/o9RYaYMBxq — Jason ✨👾SaaStr.Ai✨ And allowing more experienced developer to ship far, far faster. The company was caught in the classic freemium trap—massive user adoption but poor conversion to paid plans.

Software Review 212

Software Review AI Technical Review Venture Capital 212

SaaStr

JUNE 4, 2025

The 40% Problem: How AI Will Finally Fix Sales Coverage and Customer Face Time A wake-up call from HubSpot’s CEO Yamini Rangan on why your sales team is failing 60% of their accountsand how AI will change everything There’s a brutal truth about B2B sales that most founders refuse to acknowledge.

Scale 256

Scale AI Underperforming Technical Team Sales 256

SaaStr

JANUARY 26, 2025

The KPI Alignment System Have customers email explicit performance expectations Build custom reporting dashboards Weekly cross-team optimization meetings Formal performance reviews 2. A self-reinforcing flywheel where successful customers: Get promoted Tell their network Become champions Drive organic growth 3. Black Friday playbook) 3.

Technical Review 263

Technical Review Payment Solutions Scale Payment Services 263

SaaStr

JULY 8, 2025

Founders typically possess: Original architectural vision for complex enterprise platforms Deep domain expertise in customer workflows and pain points Technical credibility with both engineering teams and enterprise buyers Product roadmap intuition built from years of direct customer feedback 2. Filed, founder CEO.

Scale 185

Scale B2B Underperforming Technical Team Leadership 185

SaaStr

JULY 12, 2025

” This approach gave them insights no amount of customer development interviews could provide. “We hear it all the time—people saying, ‘Oh, I first heard about Vanta on a podcast,'” their marketing team reports. “We handed this over to Segment and then asked them three questions: What did I give you?

Sales Hiring 185

Sales Hiring Software Review compliance Sales Recruiting 185

Clouded Judgement

JULY 25, 2025

What actually happened was this: Cloud created new pain points and new markets (more data, more sprawl, more teams), which made old categories more valuable. Cloud expanded access to tools that used to be too expensive or too complex for most teams. We’re now seeing the exact same dynamic play out in AI.

Cloud 167

Cloud Software Review Underperforming Technical Team Scale 167

SaaStr

APRIL 4, 2025

So we’ll have ~20 of the latest AI start-ups from YCombinator at a special YC Demo Pod area at 2025 SaaStr Annual! Come meet them (and also watch 100+ present live at our first AI Demo Stage ) at 2025 SaaStr Annual, May 13-15 in SF Bay!! 3) Generate high-quality training data that continuously improves AI performance.

AI Search 175

AI Search AI Startup Scale 175

SaaStr

MARCH 12, 2025

So at SaaStr Annual, Dave Kellogg did a great deep dive on “5 Things Every B2B CEO Needs to Know about Marketing” In the Age of AI it’s even more true today, so I wanted to update our SaaStr take-aways from the deep dive. You assembled a talented team, built an amazing product, and established a growing SaaS business.

Sales Hiring 202

Sales Hiring Marketing Technical Review Underperforming Technical Team 202

Sales Hacker

MAY 9, 2025

In 2023, we saw a surge of SaaS brands adding anything AI-powered or AI-driven into their website headlines. The optics were that if AI wasnt integral to your roadmap and marketing, you were losing relevance. Many venture capital firms shifted their investments almost entirely into AI startups.

AI Search 87

AI Search AI Scale SaaS 87

Sales Hacker

JUNE 17, 2025

But behind every product launch and revenue milestone is a team – and building that team is one of the hardest and important parts of the journey. Build the team that builds the company.” – that is part of your go-to-market strategy responsible for growth. Not to start off with an AI question. Shall shall do it.

AI 84

AI Technical Advisors Underperforming Technical Team Sales Hiring 84

Intercom, Inc.

JULY 11, 2025

At Intercom, where our AI Agent Fin resolves millions of customer inquiries autonomously, reliability starts with one essential question: Can our customers do the job they’re hired us to do? For Fin, it’s successful AI responses. It might be a database failover, a misconfigured fleet, or a bad code change – it doesn’t matter.

Underperforming Technical Team 104

Underperforming Technical Team Engineering Metrics AI 104

User Pilot

DECEMBER 31, 2024

While your product managers use our analytics reports to track product usage, your engineering teams can use our session replays to uncover bugs, and your customer support team may use our in-app help center feature to offer self-service and reduce support tickets. Userpilot is perfect for non-technical teams.

Technical Review 105

Technical Review Underperforming Technical Team Software Review Onboarding 105

Stax

MARCH 16, 2025

This means having the right technology team in place, setting up ample customer support options, and ensuring that your team is available and trained to address software challenges when they occur. Bad software user experience User experience is everything when it comes to SaaS platforms. This helps alleviate confusion.

Payment Solutions 88

Payment Solutions Software Review Churn SaaS Payments 88

Sales Hacker

JUNE 6, 2025

AI is transforming how go-to-market teams operate. The same is true for cognitive skills—we need to deliberately build them.” — Peter Kazanjy , Co-founder of Atrium AI isn’t a threat, it’s an opportunity. AI as a coach, not a crutch. AI as a coach, not a crutch. Personalized AI systems.

AI Search 53

AI Search Scale AI Outsourcing Services 53

FastSpring

JANUARY 23, 2025

And the AI matching connected them up with that opportunity. Yeah, it’s interesting that AI is a key driver, at least if I infer that from that example where, because of course, I mean, it’s the problem of all digital world that we live in. You’ve got different asset types. And there’s so many stories of that.

Scale 120

Scale Entrepreneurship Scaling Underperforming Technical Team 120

How To Buy Saas

FEBRUARY 25, 2025

Effective sales teams are also 81% more likely to be consistent CRM users , underscoring how vital these systems are for success. By the end of this guide, youll have a clear understanding of each platforms strengths, weaknesses, and ideal use cases. Startups, SMBs, and mid-market; teams wanting all-in-one marketing + sales.

Scale 52

Scale Underperforming Technical Team Technical Review Marketplace as a Service 52

FastSpring

FEBRUARY 6, 2025

You get to work with a lot of different teams. Is your big company doing a return to office and you have to badge in for four hours every day to sit on Zoom with your team that lives in Virginia? And so you want to make sure that your team is also aligned on what they’re looking for and also where your company is going.

SMB 107

SMB Sales Recruiting Branding Sales Hiring 107

User Pilot

OCTOBER 31, 2024

Feedback management tools : Apps for organizing, categorizing, and analyzing feedback from multiple sources to guide decision-making and product development. Finally, Typeform integrates seamlessly with various platforms, which enables teams to organize feedback and streamline data transfer across tools.

Software Review 52

Software Review Software Social Media Underperforming Technical Team 52

User Pilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Ensure that your data is clean and easily accessible, as poor data quality undermines the value of even the best customer success tool. This will allow teams to identify at-risk accounts and prioritize proactive outreach.

Customer Success 105

Customer Success Enterprise Software Review Startup 105

Stax

JANUARY 23, 2025

How Merchant Underwriting Works The merchant underwriting process typically follows a few steps carried out by the payment facilitators or acquiring bank to develop an underwriting risk profile. Tools like AI and data analytics enable faster evaluations by analyzing vast amounts of data and identifying patterns.

Merchant Services 68

Merchant Services Payment Services Payment Methods Development Team Review 68

How To Buy Saas

MAY 28, 2025

The SaaS landscape is rapidly embracing generative AI. Analysts estimate that up to 6070% of routine tasks could be automated by AI, potentially adding trillions of dollars in value. are already infusing AI into products used by billions. are already infusing AI into products used by billions. What Is LLM Orchestration?

Artificial Intelligence 53

Artificial Intelligence Underperforming Technical Team AI Search Scale 53

Teamgate

JUNE 11, 2025

Developer API Documentation, API, Examples, FAQ and more. Developer API Documentation, API, Examples, FAQ and more. Great for small to medium teams with a pay-as-you-go pricing model. Ideal for teams needing real-time insights and distributed system support. Best for teams managing complex microservices.

Scale 52

Scale Payment Solutions SaaS Payments Payments 52

SaaStr

JULY 1, 2025

So ICONIQ Growth is back with their 2025 State of AI Report: Survey Overview It has some great data from 300 high growth software companies building AI products. AI-Native Companies Are Outpacing AI-Enabled by 2X in Product Velocity The Numbers : 47% of AI-native products have reached scaling stage vs. only 13% of AI-enabled companies.

AI 202

AI Software Review Technical Review Scale 202

Sales Hacker

MARCH 18, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Jaleh Rezaei is the CEO & Co-founder of Mutiny, a company reimagining the B2B buying experience by transforming transactional relationships into meaningful connections through AI-powered personalization.

Scale 64

Scale AI Marketing Sales 64

User Pilot

MAY 29, 2025

Poor mobile UX design leads to high bounce rates, abandoned carts , and negative app reviews. Performance expectations: People using mobile web or app expect speed and instant clarity because theyre often on the go, juggling multiple tasks, or dealing with weak connections. This article will provide an in-depth guide.

Mobile 87

Mobile Underperforming Technical Team Software Review Systems Review 87

SaaStr

MAY 23, 2025

So we were back on 20VC this week in our Latest in Tech deep dive with Harry Stebbings and Rory O’Driscoll of Scale: “The State of SaaS 2025: IPOs, AI, and the Coming Shakeout” The IPO Window Is Cracking Open (Finally) Chime’s $1.67B revenue IPO is the canary in the coal mine. After 4+ years.

Underperforming Technical Team 173

Underperforming Technical Team AI SaaS ChatGPT 173

Blulogix

JUNE 16, 2025

By BluLogix Team Why MGI Research Ranked BluLogix a Top Agile Billing Platform in 2025 In May 2025, BluLogix was recognized by MGI Research in its Agile Billing Top 50 Buyer’s Guide —a definitive analysis of the top billing platforms for businesses navigating modern monetization.

Payment Features 52

Payment Features Underperforming Technical Team AI Search Outsourced Development 52

Scytale

FEBRUARY 25, 2025

The first of these concerns is new advanced threats, seeing as AI can be leveraged by malicious actors to develop sophisticated and evasive cyber threats. AI powered malware, automated attack tools, and intelligence bots can enhance the speed and efficiency of cyberattacks, making them harder to detect and mitigate.

compliance 52

compliance Artificial Intelligence Trends Cybersecurity 52

FastSpring

APRIL 24, 2025

Since 2010, she’s been leading teams, building websites, web applications for nonprofits, K through 12, higher education, government, businesses of all sizes. And so I think there are a lot of self-taught developers that just don’t know. And I’m giving that a bad description.

Business 107

Business Software Review Underperforming Technical Team AI Search 107

User Pilot

NOVEMBER 29, 2024

Teams can use Fullstory’s session replay to: Identify frustration signals like rage clicks or dead clicks to uncover UX pain points. Improve collaboration and break down data silos by sharing session insights directly with your UX, development, or support colleagues. Fullstory session replay AI summaries.

Underperforming Technical Team 105

Underperforming Technical Team compliance Software Review AI 105

SaaStr

JUNE 9, 2025

The HubSpot AI Playbook: How Yamini Rangan Is Leading the Most Aggressive B2B AI Transformation HubSpot’s CEO came to SaaStr Annual + AI Summit to do a deep and honest dive on how she’s transforming the company into an AI-first $2.75B+ ARR B2B leader. And what it means for the future of B2B software.

AI Search 185

AI Search AI Scale B2B 185

SaaStr

JULY 15, 2025

The AI Replacement Reality Check: What You Can Actually Automate in Your SaaS Today The question isn’t whether AI will transform your SaaS business. Real-World Proof : SaaStr recently sent 4,495 AI-generated emails in two weeks and achieved the #1 response rate on their AI platform. It already has or will soon.

AI 238

AI Sales Hiring Scale B2B 238

User Pilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Poor performance includes slow loading times, complex design, confusing navigation, and unresponsive features. To assign meaning to whether the numbers are good or bad, context is crucial.

Data 105

Data Underperforming Technical Team Outsourcing Services Technical Review 105

Scytale

JANUARY 21, 2025

From sophisticated phishing schemes to exploiting zero-day vulnerabilities , malicious actors now use AI tools to mimic human behavior, making attacks more convincing than ever. The breach was attributed to vulnerabilities in the platform, specifically weak API security. Automated monitoring also eases the burden on your team.

Payment Services 52

Payment Services Payment Methods SaaS Payments Payment Solutions 52

User Pilot

MARCH 30, 2025

However, there are good and bad ways to approach this tactic. Plus, with AI summaries and zero-click searches on the rise, the share of the cake is also becoming thinner. For instance, a project management app might promote team collaboration features to startups while emphasizing security and compliance to enterprise clients.

Mobile 66

Mobile Acquisition Software Review Social Media 66

User Pilot

APRIL 2, 2025

In this article, I’ll show you how Userpilot helps product teams cut through the noise and understand what really matters in mobile user behavior: no data science degree required. The platform’s code-free implementation makes it accessible for product managers who want insights without constantly relying on developers.

Mobile 66

Mobile Underperforming Technical Team Onboarding AWS 66