SaaStr

MARCH 24, 2025

AI is already reshaping B2B SaaS, and its only going to accelerate. AI is Table Stakes Now. AI isnt a differentiator anymore per se its the baseline. Customers expect AI to be baked into your product, whether its automating workflows, improving onboarding, or delivering predictive insights. Mediocre AI wont cut it. #2.

AI 139

AI Trends SaaS AWS 139

SaaStr

APRIL 26, 2024

At SaaStr AI Day , Mike Tamir, Head of AI at Shopify, and Rudina Seseri, founder and Managing Partner at Glasswing Ventures, level-set about where we are in the cycle for Enterprises adopting AI and the critical work being done at Shopify to leverage AI and solve real problems. The future of Enterprise is “Ambient AI.”

AI Search 280

AI Search AI Artificial Intelligence Scale 280

Intercom, Inc.

JANUARY 12, 2021

This post is an adaptation of a talk I recently gave at the Amazon Web Services (AWS) community day event in Dublin about the technical strategies I’ve experienced that don’t work and the ones that have helped us to grow and scale at Intercom. At Intercom, we’ve found success running Lambda as glue code between AWS services.

Technical Review 269

Technical Review Scale multi-cloud Kubernetes Scaling 269

SaaStr

MARCH 1, 2024

Generative AI is a platform shift where models can take inputs such as text, image, audio, video, and code and generate new content into any of the modalities mentioned. The Pace of AI is Increasing Dramatically Something ground-shifting has been happening over the last five years — the pace of innovation.

Generative AI 286

Generative AI Outsourcing Services AI Software Review 286

Tom Tunguz

APRIL 6, 2023

There are 4 questions a startup should ask themselves about building a startup that uses generative AI. The narrative is : AI is a massive platform change that Goldman Sachs projects will increase GDP 300x more than the PC. There are 4 questions startups should ask themselves about building with generative AI. The video is here.

Generative AI 228

Generative AI AI GCP(Google Cloud Platform) Startup 228

SaaStr

DECEMBER 14, 2023

When it comes to marketing Workspace, Alison shared they’re double down on showing off the value off of Duet AI, Google Workspace’s AI assistant. Their focus on Marketing with Duet AI with Workspace has been a way to open up business in new accounts. Right now, 70% of the GenAI startups are using Google Cloud.

Cloud 303

Cloud Scale AWS AI 303

SaaStr

AUGUST 3, 2024

Overall Cloud spending has bounced back off lows for sure: AWS at a $105B run rate growing 19% Quarterly YoY growth trends below. VCs are minting AI unicorns at a strong clip, and investing in AI at as fast a clip as they can. VCs are minting AI unicorns at a strong clip, and investing in AI at as fast a clip as they can.

AWS 230

AWS Scale Social Media SaaS 230

SaaStr

DECEMBER 20, 2023

They were $1.7B+ ARR in October , so let’s call it close to $2B at the end of the year, growing 40%+ at that scale –and profitable! (or 300 Employees Working on AI Not a surprise, but interesting to see the scale of investment here. #5. But we at least know enough to put together 5 Interesting Learnings!

AWS 300

AWS B2C Scaling AI 300

SaaStr

DECEMBER 20, 2023

In that case, is PLG cheaper for expanding the base than their sales-driven process? “I think it’s both if you look at scale,” Henry says. “PLG is cheaper, right? For example, Google and AWS are already ZoomInfo customers, but only certain sub-segments within those businesses – not the entire org.

New CTO 305

New CTO Scale Sales Hiring CTO Hire 305

How To Buy Saas

MAY 29, 2025

In an era when executives are bombarded with tech buzzwords, it’s vital to focus on real-world AI uses that deliver business impact. This vivid idea captures AIs potential to act as assistants and insights machines, boosting efficiency and innovation. Executives also leverage generative AI for idea generation and reporting.

Artificial Intelligence 59

Artificial Intelligence Payment Services Payments SaaS Payments 59

SaaStr

DECEMBER 13, 2021

During those 30 years as an Open Source platform, multiple developers and professionals adopted and contributed to it to the point where, today, Linux is everywhere—supercomputers, AI, IoT, embedded devices, and so on. For us, the SaaS model Amazon Web Services (AWS) offered was an amazing one to look at.

Enterprise 246

Enterprise AI SaaS AWS 246

Clouded Judgement

JUNE 19, 2024

It’s worth pointing out that Azure is a bit above the long term trendline, while AWS is still below (but accelerating up). It’s worth pointing out that Azure is a bit above the long term trendline, while AWS is still below (but accelerating up).

Cloud 318

Cloud GCP(Google Cloud Platform) Software Azure 318

SaaStr

FEBRUARY 21, 2024

AWS can’t support 20 partners equally. When partnering with big folks like Drata does with AWS, you have to bring business to them. Drata was one of three companies mentioned on stage by AWS’ Head of Partnerships because they did the most transactions on the marketplace than any other company. That’s a high value for AWS.

AWS 273

AWS Scale Sales Hiring Marketing 273

Clouded Judgement

MARCH 22, 2024

This is why the consumption players (Snowflake, Mongo, Confluent, Azure, AWS, etc) so more variability in the macro slowdown. This brings me to AI (everything leads to AI these days…). When it comes to AI there is now another BIG culprit in misused ARR which I’m calling ERR (we use this term internally).

AI 190

AI Cloud Revenue Technical Advisors 190

Intercom, Inc.

FEBRUARY 26, 2018

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. Basic marketing and selling at a global scale is becoming easy too. AI is potentially the next elephant waiting to enter the room.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

SaaStr

NOVEMBER 24, 2021

When should you scale? Once you find your product-market fit, you figure out your GTM fit, and you are ready to ramp up growth and begin to scale. Instead, establish a scaling pace. Pothole #4 – Promoting Your Best Salesperson to Manager. Pothole #5 – Prioritizing Revenue Acquisition Ahead of Customer Value Creation.

Sales Hiring 253

Sales Hiring Scale Compensation Sales 253

Clouded Judgement

FEBRUARY 2, 2024

Amazon on AWS : “…customers are continuing to shift their focus towards driving innovation and bringing new workloads to the cloud. So what you're seeing is much more of that continuous cycles by customers, both when it comes to AI or whether it comes to the traditional workloads.” Follow along to stay up to date!

Cost optimization & reporting 167

Cost optimization & reporting Cloud Azure AWS 167

Clouded Judgement

OCTOBER 27, 2023

Subscribe now Cloud Giants Report Q3 ‘23 Not a great signal for software this week from the Cloud Giants (AWS, Azure and Google Cloud)…After Q2 (3 months ago), the tone from the Cloud Giants around optimizations was largely: optimizations have started to ease, and net new workloads have picked up. Staggering scale already.

Cost optimization & reporting 157

Cost optimization & reporting Cloud Azure AWS 157

OpenView Labs

FEBRUARY 9, 2021

This is why we’re seeing more and more SaaS companies—Datadog, Twilio, AWS, Snowflake, and Stripe, to name a few—find success with product led growth paired with usage-based pricing. And that’s exactly why we created a playbook to help companies scale to $100+ million ARR with this model. Ready to scale to $100+ million ARR?

Scale 98

Scale Pricing Scaling AWS 98

Clouded Judgement

AUGUST 2, 2024

Cloud Giants Report Q2 We also got the Q2 quarters from AWS / Azure / GCP this week! Our expectation, obviously again, is that we are going to significantly increase our investments in AI infrastructure next year, and we'll give further guidance as appropriate.”

Cloud 157

Cloud Azure GCP(Google Cloud Platform) AWS 157

Andreessen Horowitz

SEPTEMBER 25, 2023

This conversation is part of our AI Revolution series, which features some of the most impactful builders in the field of AI discussing and debating where we are, where we’re going, and the big open questions in AI. Find more content from our AI Revolution series on www.a16z.com/AIRevolution. Ali: Enterprises move slow.

Enterprise 110

Enterprise AI Artificial Intelligence Generative AI 110

User Pilot

AUGUST 18, 2024

How do you ensure your AI product not only survives but thrives in this competitive market? In an upcoming talk , she’ll take a deep dive into the specifics of launching AI-first products. In an upcoming talk , she’ll take a deep dive into the specifics of launching AI-first products. Defining the value proposition.

AI Search 105

AI Search AI Scale Strategy 105

SaaStr

MAY 31, 2024

At scale, this is a jigsaw puzzle,” he said. If you love to write about AI chatbots, then write for Drift. 7: Having the CMO Report to the CRO is a Terrible Idea Having marketing under a CRO is an awful idea for two reasons. Then 2020 hit and forced a reset. But this is software. We have 80% gross margins.

Sales Hiring 295

Sales Hiring Sales Recruiting Marketing Scale 295

SaaStr

JUNE 26, 2024

The three worlds are: B2B2C B2B2B AI And then there are folks in impacted categories like ZoomInfo , where things haven’t really improved. And there’s AI. Jason tweeted WTF because many things are happening in AI, like 200x ARR rounds. A lot of the funding rounds for AI feel like 2021 again, but only for this subset of people.

CTO Hire 141

CTO Hire AI Venture Capital Sales Hiring 141

Clouded Judgement

APRIL 11, 2024

Who are the real AI winners. It looks at the YoY dollar change in quarterly revenue from the hyperscalers (just looking at Azure / AWS because the data goes back further) going back a few years. As a public company with significant scale, it’s hard to grow quickly if you have to rely solely on new customers for that growth.

Cloud 184

Cloud Software Azure AWS 184

Intercom, Inc.

FEBRUARY 13, 2020

Instead, we’re entering an exciting new moment in marketing where AI tools not only have the ability to free up humans to do the best work of their careers, they are helping companies reach their customers in a highly personal and engaging way. Scaling a personalized buyer experience with automation. Market leaders like Tray.io

Scale 181

Scale Marketing AWS Artificial Intelligence 181

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Keys to success when scaling a company [10:56]. Sam Jacobs: Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract.

Scale 119

Scale CTO Hire CTO Coach Scaling 119

Sales Hacker

APRIL 23, 2024

Lessons learned from scaling innovative products and go-to-market motions at AWS. 32:49 – Challenges faced and insights gained during Linda’s time at AWS. Why a modern go-to-market approach requires moving beyond legacy CRM systems. How Common Room unifies siloed data to enable a 360-degree view of the customer.

Sales Recruiting 112

Sales Recruiting Scale AWS Management 112

Intercom, Inc.

JANUARY 24, 2019

He joined me for a chat that ranged from the role of AI to how they choose startups to incubate. Customer nurturing now starts from the first touch, and AI can help with that. Scaling support for early-stage startups. Short on time? I’m running an accelerator program of sorts called Salesforce Accelerate.

Scale 151

Scale Artificial Intelligence Machine Learning Technical Review 151

Sales Hacker

DECEMBER 8, 2023

While many gravitate towards major industry events for announcements, Joseph has a hot take (and we love a spicy take): do not announce a major new feature at a major industry conference (such as RSA Conference or AWS re:Invent). Start-ups to watch: This week, Demostack released its AI Data Generator to the public.

Sales Recruiting 124

Sales Recruiting Generative AI AWS AI 124

Clouded Judgement

SEPTEMBER 19, 2023

If you want features in your lakehouse (on top of open source Iceberg) for ingestion, CDC, streaming (file loading, Kafka connect, etc), schema evolution, compaction, optimization, time travel, snapshots, auto-scaling, maintenance (no more writing spark jobs to delete snapshots!), However, the two are intertwined together. Let's dive in.

Data 130

Data Government GCP(Google Cloud Platform) Scale 130

Point Nine Land

JANUARY 30, 2019

How the AI wave could impact the B2B software industry in the next decade Last year I explained in a video, embedded below, that I believed the B2B software industry was entering a new stage: the SaaS wave was now in its deployment phase, and at the same time, the next big innovation wave, driven by AI, was in its installation phase.

AI Search 70

AI Search AI B2B Software 70

Sales Hacker

FEBRUARY 2, 2024

One thing we’ve learned in helping our founders and operators scale their businesses is that cash is one of their most precious resources. This is especially critical for startups and younger companies, who don’t have the resources of a large scaled marketing team. Sponsor shoutout: Flex. Cashflow is the lifeblood of a business.

Metrics 120

Metrics Revenue Scale Marketing 120

How To Buy Saas

MAY 21, 2025

Importantly, ATS platforms have evolved with AI-driven features , diversity and bias reduction tools , and deep analytics to meet todays hiring challenges. Manatal Best AI-Powered ATS for HR Teams Pricing: Key Features: Ideal Use Case: 5. Lever Best ATS + CRM for Scaling Enterprises Pricing: Key Features: 10.

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

SaaStr

OCTOBER 31, 2019

It was around that time about 12 years ago that Jeff Bezos launched AWS, and some of you may remember that, when he did this, Wall Street analysts were looking at him and saying, “Why would you take what’s already a very unprofitable business and drive it further into the red by investing in this AWS initiative?”

Cloud 107

Cloud Scale AWS Artificial Intelligence 107

Andreessen Horowitz

APRIL 30, 2024

In this conversation, a16z General Partner David Haber talks with Marco Argenti, the chief information officer at Goldman Sachs, about bringing fintech processes into financial services, turning developers into clients, and how AI is a major inflection point in the history of technology. How are you thinking about generative AI?

Development 109

Development Technical Review AWS AI 109

User Pilot

MARCH 5, 2025

Scalability and security Built to scale with your business, with enterprise-grade security measures to protect your data. Intercom Intercom is an AI-powered customer service tool that equips teams to engage customers through omnichannel support and activity-driven automation. Customer support with Intercom. per resolution.

Software Review 52

Software Review Engagement Software Scale 52