SaaStr

NOVEMBER 21, 2023

People have said “AI” more this year than any other year combined. Everyone is looking forward to what AI can do for them in business. PST, the CIO and SVP of IT at Freshworks, Prasad Ramakrishnan, shares five ways organizations can leverage AI to solve problems and grow. But this AI wave is slightly different.

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AI Scale Generative AI Sales Hiring 230

SaaStr

MARCH 1, 2024

Generative AI is a platform shift where models can take inputs such as text, image, audio, video, and code and generate new content into any of the modalities mentioned. The Pace of AI is Increasing Dramatically Something ground-shifting has been happening over the last five years — the pace of innovation.

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Generative AI Outsourcing Services AI Software Review 245

SaaStr

DECEMBER 18, 2023

AI adoption has grown exponentially over the past year and it has likely doubled from its more than 2.5x At SaaStr Annual , IBM’s VP of Software and Technology Raj Datta and Director of Startups Kylie Rutherford shared how AI is changing the game for companies of all sizes. How to scale AI across your business.

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Andreessen Horowitz

APRIL 19, 2024

In this episode of the AI + a16z podcast, a16z General Partner Anjney Midha shares his thoughts on how hardware for artificial intelligence might evolve over the years to come as we place more emphasis on AI inference workloads. And then now we’re at this next phase of massive transformers.

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SaaStr

NOVEMBER 10, 2023

Adobe has been developing with AI in its tools for almost a decade. Creativity In The Enterprise: When you look at the impact of generative AI and realize workflow is getting reduced and, in some cases, eliminated, what does that mean for peoples’ careers? This is where generative AI tech becomes profound.

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SaaStr

NOVEMBER 17, 2023

We’re on the brink of one of the biggest technological advancements of our lifetime — AI. At this year’s SaaStr Annual, Mark Roberge, co-founder and Managing Director of Stage 2 Capital, takes the stage to have a bake-off between startups and incumbents when it comes to who will win the AI Go-to-Market race. It’s a conundrum.

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AI Technical Review Startup Management 260

SaaStr

JANUARY 17, 2024

At Saastr Annual, we hosted an Enterprise panel of AI leaders to share their experience and knowledge to help others understand how big companies think about and leverage AI. While the first generation of Generative AI is great, it’s not quite ready to solve Enterprise problems. Enterprises are looking for two big themes.

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AI Enterprise Artificial Intelligence compliance 241

Clouded Judgement

MARCH 22, 2024

This brings me to AI (everything leads to AI these days…). When it comes to AI there is now another BIG culprit in misused ARR which I’m calling ERR (we use this term internally). A huge portion of AI revenue today is truly experimental! If retention deteriorates, the terminal value may very well be 0.

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AI Revenue Cloud Technical Advisors 183

Tom Tunguz

JANUARY 25, 2024

ServiceNow, a $150b market cap company, made this statement yesterday in their earnings call : “In Q4, our gen AI products drove the largest net new ACV contribution for our first full quarter of any of our new product family releases ever, including our original Pro SKU.” ServiceNow is the most recent. features shipped?)

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Tom Tunguz

MAY 2, 2023

Sharon Zhou ran this experiment at scale to showing the order of yes & no matters in the response. I’m working with ProductBoard to understand how different B2B startups are planning to leverage AI with a survey. I asked ChatGPT about the numbers 1 & 4. Which one is bigger? Sometimes, 1 was bigger.

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Tom Tunguz

MAY 11, 2023

What is the distribution advantage AI confers to startups? AI enables ABM-at-scale. The first time a user visits a site AI asks “What do you want to accomplish today?” The teams who unlock novel distribution advantages first will have a tremendous competitive advantage in the AI wave.

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SaaStr

OCTOBER 20, 2023

AI is rapidly changing the way we work. It’s only been ten months since ChatGPT launched, and since then, we’ve seen a huge increase in AI applications being created and used globally. Discord launched Clyde Hubspot launched Chatbot Snapchat launched MyAI Spotify was able to offer better recommendation engines — AI DJ.

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ChatGPT AI Search Scale Sales Hiring 241

SaaStr

OCTOBER 25, 2023

For part one of this Ask Me Anything session, Jason covers everything you need to know about hiring your first VP of Sales, what he really thinks about AI, what the future of lead generation in 2024 looks like, and much more. Q: Should Early-Stage Companies Sprinkle in AI? Let’s jump right into the questions. That’s very telling.

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SaaStr

OCTOBER 26, 2023

The SMB markets can test out features that aren’t built to scale yet, and as they succeed, Greenhouse invests in them and rolls them out to Enterprise customers. Now, over the next decade, they need to think about other things their customers do in hiring that aren’t done well and could be scaled. There’s so much bias in AI models.

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Andreessen Horowitz

DECEMBER 13, 2023

AI is about to bring a similar revolution to healthcare. trillion dollar American healthcare industry will be AI-driven. AI will drive drug discovery , proposing medicines not yet dreamed up by man. AI will play a key role in diagnosis, helping humans know what’s wrong sooner so they can get access to life-saving treatments.

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Healthcare AI Technical Review Software Review 110

Tom Tunguz

MAY 15, 2023

A product manager today faces a key architectural question with AI : to use a small language model or a large language model? the company has no plan/interest to staff a team to manage AI infrastructure or develop deep machine learning experience / expertise in-house. The pace of innovation in the field clouds the answer.

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Artificial Intelligence AI Machine Learning Scale 203

Andreessen Horowitz

SEPTEMBER 25, 2023

And the broad impact of this wave of AI is already creating the sort of massive value we’ve seen with other platform shifts, like the internet, mobile, cloud. AI today 1. It looks like it’s scaling very, very well, and without any breakthroughs, it’s going to get massively better. Noam Shazeer, Character.AI

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SaaStr

DECEMBER 28, 2023

At a recent Workshop Wednesday , SaaStr founder and CEO Jason Lemkin answered the community’s most pressing questions about SaaS — from investor appetites and IPOs in 2024 to managing and hiring a Head of Sales as a solo founder to AI and the future of customer success. Over 80% of investor money is in AI. Why is that?

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Payment Solutions Sales Hiring AI SaaS Payments 228

Intercom, Inc.

JULY 15, 2021

Being responsible for the design of AI services used by millions of people is a huge responsibility, and Arin is deeply aware of that. According to him, good design doesn’t need to sacrifice transparency, and imperceptible AI isn’t ethical AI. For Arin, explainability is a key element when it comes to ethical AI.

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AI Search AI Scale Machine Learning 245

Tom Tunguz

APRIL 6, 2023

There are 4 questions a startup should ask themselves about building a startup that uses generative AI. The narrative is : AI is a massive platform change that Goldman Sachs projects will increase GDP 300x more than the PC. There are 4 questions startups should ask themselves about building with generative AI. The video is here.

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SaaStr

JANUARY 3, 2024

However, Shrav explained when that automation won’t necessarily scale anymore. “I f you’re expanding and scaling and you’re closing more deals, it may justify a full-time hire to take the load off the team. Shrav sees security and AI as the two biggest faces in software for the next decade.

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AI SMB compliance Sales Hiring 148

Andreessen Horowitz

APRIL 5, 2024

They addressed the top concern for CISOs: the impact of generative AI on enterprise security. Here’s what they had to say about the key considerations for technology adoption and strategies CISOs can employ to navigate the rise of AI-driven security solutions: 1. How are CISOs planning their budgets with respect to generative AI?

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Generative AI AI Enterprise Artificial Intelligence 99

SaaStr

DECEMBER 6, 2023

SaaStr founder and CEO Jason Lemkin chats with Box CEO and Co-Founder Aaron Levie to talk about what’s new at Box, SaaS fatigue, hiring a new COO, operating margins and efficiency, the future of AI, and what to expect for 2024. The normal choice is to tell a customer to pay for this AI thing, and it’s separate.

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AI Sales Hiring Scale Artificial Intelligence 212

Andreessen Horowitz

SEPTEMBER 13, 2023

It’s been 9 months since ChatGPT was released and 7 months since it became the fastest consumer application to reach 100 million monthly active users , ushering in a new era of generative AI. But other than ChatGPT, how are consumers interacting with generative AI (GenAI) products? Who might be the next “big winner”?

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Generative AI AI ChatGPT Artificial Intelligence 145

Andreessen Horowitz

OCTOBER 13, 2023

If one thing is certain about generative AI, it’s that no one knows exactly how it will play out from a product or user experience perspective. How will creative AI models change our expectations of what we can do with computers? What’s the scale of the opportunity that AI presents?

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SaaStr

FEBRUARY 1, 2024

As companies scale, they evolve, so how should marketing evolve accordingly to add maximum value? PST, Kady shares the ten things that change in marketing as you scale. PST, Kady shares the ten things that change in marketing as you scale. The reality is that a lot of things change as we scale. The answer isn’t simple.

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Scale Scaling Sales Hiring Marketing 198

Intercom, Inc.

JULY 26, 2022

Conversational AI (artificial intelligence) is technology that simulates the experience of person-to-person communication for users, either through text-based or speech-based inputs. The AI component is crucial. In the case of conversational AI, these outputs are the responses it provides to users. Why use conversational AI?

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Artificial Intelligence AI Scale Machine Learning 118

User Pilot

JANUARY 17, 2024

Scaling SaaS is not for the faint of heart. If you do not scale, you will be unable to reach a new pool of customers and your competitors will leave you in the dust. If you scale prematurely, you may struggle to satisfy customer expectations. Take advantage of AI and customer feedback tools to improve customer satisfaction.

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Scale Scaling SaaS Underperforming Technical Team 92

ChurnZero

APRIL 1, 2024

AI is changing just about everything within the SaaS and technology space. CSMs can keep better track of customer health and act on potential escalations thanks to the power of AI. CSMs can keep better track of customer health and act on potential escalations thanks to the power of AI. Related: AI adoption by CS teams.

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Onboarding AI Strategy Social Media 76

Andreessen Horowitz

SEPTEMBER 25, 2023

This conversation is part of our AI Revolution series, which features some of the most impactful builders in the field of AI discussing and debating where we are, where we’re going, and the big open questions in AI. Find more content from our AI Revolution series on www.a16z.com/AIRevolution. Ali: Enterprises move slow.

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AI Enterprise Artificial Intelligence Generative AI 109

SaaStr

AUGUST 30, 2023

G2 CEO Godard Abel deep dives into his original vision for G2, going multi-product, selling with multiple sales teams, demand gen spend, and why AI is the most important thing right now. When he came back to G2, his co-founder, Tim Handorf, had scaled the platform and got it to critical mass. Zero cost of sale.

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AI Search AI ChatGPT Software Review 201

Andreessen Horowitz

SEPTEMBER 25, 2023

This conversation is part of our AI Revolution series, which features some of the most impactful builders in the field of AI discussing and debating where we are, where we’re going, and the big open questions in AI. Find more content from our AI Revolution series on www.a16z.com/AIRevolution.

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Generative AI AI Artificial Intelligence Scale 110

Point Nine Land

OCTOBER 25, 2023

Sharing our mental model on gen AI in SaaS Over the past twelve months, like many others, I’ve been diving deep into generative AI and its implications for SaaS companies, as well as what it means for us as early-stage SaaS investors. If the map was true to scale, I believe the green parts of the map would be much, much larger.

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User Pilot

NOVEMBER 23, 2023

What is the impact of AI on product management? Malte Scholz: Impacts of AI on Product Management. TL;DR According to a study by Airfocus, 92% of product managers believe AI will have a huge impact on their work in the future. There’s no data indicating that AI might steal your job. There are two basic kinds of AI models.

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