SaaStr

NOVEMBER 21, 2019

We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. We are a purely B2B fund, focused on software and fintech. So if you’re a software founder in that stage, come talk to us. I’m the founder of Blossom Capital. Evgenia : Hi.

New CTO 179

New CTO Sales Hiring B2C CTO Hire 179

ProfitWell

NOVEMBER 8, 2019

Scheduled payments, aka recurring billing. Scheduled payments have become a core form of revenue collection. Of course, recurring payments vary depending on the business. As the subscription universe continues to expand, you can expect to see even more subscription payment plans. What are subscription payments?

Merchant Services 68

Merchant Services Payment Features SaaS Payments Payment Services 68

OpenView Labs

DECEMBER 20, 2021

For example, Stripe released Payment Links which is kinda like Calendly, but for payments. Square acquired Afterpay for $29 billion , joining the other fintech acquisitions like Klarna at $46 billion and Affirm at $18 billion. As acquisition costs get higher, the fintech spotlight gets brighter.

Technical Review 98

Technical Review B2C SaaS Payments Software Review 98

Sales Hacker

JULY 16, 2020

In a recent conversation, Gainsight CEO Nick Mehta told us he’s turning his attention to his partner ecosystem as the market tightens, “ Partnerships have the lowest customer acquisition costs out there,” he said. Customers value the ability to build their own solution stack , and they routinely look to their existing vendors for help.

Scale 121

Scale Payments SaaS Payments Payment Solutions 121

FastSpring

JANUARY 8, 2019

A set of subroutine definitions, protocols, and tools for building application software. An API may be used for a web-based system, operating system, computer hardware, or software library. A security mechanism that determines if a payment account has sufficient funds to complete a given transaction. Back office.

Payment Methods 84

Payment Methods Merchant Services Payment Services Outsourcing Services 84

ProfitWell

JANUARY 2, 2020

We’ll talk through the importance of audience targeting, the kinds of resources that are helpful, and the ways to differentiate between B2C and B2C sales. The most important distinction you can make between different customers is whether your company is selling to individual customers (B2C) or to businesses (B2B). B2C pricing.

B2C 52

B2C Subscription Payment Features Payments 52

User Pilot

APRIL 20, 2022

Keep in-app upgrade prompts contextual if you must upsell free users. B2C companies typically offer straightforward solutions to end consumers, and longer trial periods, so the benchmark is 57%. In-App Tactics for Free Users of Freemium Account to a Paid Account. In-App Tactics for Free Trial Users to Paying Customers.

SaaS Payments 98

SaaS Payments Payment Solutions SaaS Benchmarks 98

User Pilot

AUGUST 30, 2021

A product analytics tool is a type of software that enables you to measure and visualize user data. Product analytics software varies but most have similar features, such as data capturing, customized segmentation, and KPI dashboards. Product analytics tools are a type of software that enables you to measure and visualize user data.

Product Marketing 98

Product Marketing Payment Solutions SaaS Payments Software Review 98

FastSpring

APRIL 26, 2022

Some churn is acceptable, perhaps even necessary — especially if you’re using a more B2C-style sales approach. When you’ve reached this point, you could continue losing customers with no new customer acquisition and still increase your revenue (at least for a while). Update Your Dunning Management System.

Benchmarks 147

Benchmarks Churn Payments SaaS Payments 147

ChurnZero

MAY 18, 2021

Awareness – The stage where the user becomes aware that there exists a solution to their problem in the form of your business offering. Purchase – The stage where the user purchases the product by placing the order and completing the payment. Offer multiple payment options. Show that the payment is safe and secure.

Payment Services 84

Payment Services Payment Methods Payment Solutions B2C 84

OpenView Labs

JULY 2, 2020

B2B and B2C SaaS and Subscription Report. About half of respondents, evenly distributed across size or industry, were offering temporary relief on payment terms. Pricing Low-Touch SaaS: How to Approach Pricing and Packaging a New SaaS App, by Example. How to Screw Up Your Software Pricing and Packaging Completely.

Pricing 138

Pricing SaaS Payments Payments SaaS 138

FastSpring

JUNE 19, 2019

Alibaba has the most comprehensive ecosystem of commerce platforms, logistics & payment to support the digital transformation of the retail sector,” he said. 2018 was the year of online payment options like Apple Pay, Revolut, and Monzo. The B2C market is starting to cash in, too. Our Devices are Becoming Our Bank Cards.

Payment Methods 104

Payment Methods Trends Payments Payment Services 104

FastSpring

APRIL 4, 2024

FastSpring provides an all-in-one payment platform for SaaS, software, video game, and other digital goods businesses, including VAT and sales tax management, payment localization, and consumer support. It sounded like one financial benefit of that approach is new ARR acquisition, right. Jump to video. Jump to transcript.

Scale 157

Scale Sales Payment Methods Merchant Services 157

OPEXEngine

AUGUST 17, 2021

Spreadsheets and disconnected systems open the door for errors. The more spreadsheets you create to supplement accounting software, the more you’ll need to manually manipulate data, and the more that data is touched, the greater the potential for errors. Choose a solution made for B2B. Understand key metrics.

Payment Services 52

Payment Services B2B SaaS Payments Payments 52

User Pilot

APRIL 18, 2024

Focus on product-led content that presents your product as a solution to specific user problems and teaches them how to use it. In addition to SEO, other popular lead acquisition methods include: Paid advertising (like Google AdWords). The conversion rates are higher when you ask the user for payment details beforehand.

Payment Methods 105

Payment Methods Marketing SaaS Payments Payments 105

Baremetrics

MAY 13, 2021

This model is most effective for lower price point and B2C SaaS products with a high volume of transactions rather than larger, more expensive products. If you’re a “freemium” app that works by offering both a free version (with restrictions), it’s great to let users decide that the upgrade is worth it on their own.

SaaS Payments 66

SaaS Payments Payment Services Payment Methods Strategy 66

ProfitWell

MAY 21, 2020

How B2B and B2C companies can insulate themselves. How can B2B and B2C companies insulate themselves? Customers may be churning without even realizing it because our research shows that 30-40% of churn originates from failed credit card payments. Focus on retention because acquisition is extremely difficult right now.

Subscription 68

Subscription Payment Features SaaS Payments Data 68

Navint

FEBRUARY 20, 2019

Q: Sean, you’ve worked for some of the major software players in the recurring revenue technology space—Zuora, Apttus, and Salesforce. When helping with sales-focused initiatives, we know how that impacts downstream systems and processes like billing and revenue recognition. Navint sees across the entire spectrum.

Payments 53

Payments Technology Scale Revenue 53

OPEXEngine

FEBRUARY 22, 2022

Business to Consumer (B2C). Customers of these SaaS companies also referred to as “Small and Medium Businesses” or SMBs, need the same software solutions as Enterprise companies but have resource constraints that prevent them from using the top SaaS vendors. Enterprise. SMM SaaS Company Overview & Market Dynamics.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

ProfitWell

DECEMBER 4, 2019

Ever since John Koenig first coined the term “SaaS” back in 2005, the software-as-a-service industry has been one of the fastest-moving and creative in the world. SaaS, or software as a service, is a delivery model in which a centrally hosted software is licensed to customers via a subscription plan. Recurring payments.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

ProfitWell

OCTOBER 16, 2019

Its churn numbers vary between B2B and B2C, with B2C companies experiencing much higher churn (7.05%) than B2B (5%). Lower-priced products and B2C services take less consideration before making a purchase—and likewise, less consideration before canceling a subscription. Bring down your payment failure rate. The good news?

Churn 55

Churn SaaS Payments Payments Payment Methods 55

ProfitWell

APRIL 30, 2020

Now more than ever, given the COVID-19 pandemic, acquisition becomes harder and harder with each day. In this article I’ll explain why customer loyalty is more important than acquisition, some metrics you need to be tracking, and how to build customer loyalty in just a few steps. Customer loyalty: more important than acquisition?

SaaS Payments 52

SaaS Payments Payments Payment Methods Payment Services 52

OPEXEngine

AUGUST 9, 2022

Few accounting systems can easily report profitability that way. Consider the case of an online advertising and software company serving car dealers. After a series of acquisitions, the company’s sales force was underperforming. Worse, most don’t have a quantified view of profitability by customer, product line, and transaction.

Scale 59

Scale VP of Engineering Payment Services Underperforming Technical Team 59

ProfitWell

NOVEMBER 14, 2019

From hygiene products to software to bacon (yes, bacon), you can purchase a subscription for just about anything today. It’s a mutually beneficial system. Whether it’s providing software that sends out an email campaign or shipping a new outfit through the mail every month, subscriptions are convenient. Software as a service.

Payment Features 49

Payment Features Payments Subscription Trends 49

SmartKarrot

MARCH 8, 2022

A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Dana Soza Customer Solutions CEO, is one of the most prominent and revered Customer Success professionals in California, US. Amarachi Ogueji. Daphne Lopes. Gemma Cipriani-Espineira.

VP of Engineering 21

VP of Engineering Customer Success SaaS Payments Scale 21

SaaStock

MARCH 20, 2019

Forter offers a real-time and completely automated fraud prevention solution for enterprise e-commerce businesses. Recorded Future is a leading universal threat intelligence solution that arms enterprises’ security teams with all the tools they need. In developing their solution, Affectiva has analyzed more than 7.5

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

SmartKarrot

AUGUST 10, 2021

How will you perfect your software? Whether you are a B2B SaaS or B2C, what will be your two primary goals? New users acquisition User retention. And the key to increasing acquisition and retention? By studying what people do with it, how they use it, their experience, the pain points, etc. What is behavioral analytics?

Payment Methods 10

Payment Methods SaaS Payments Payments SaaS 10

Incredo

NOVEMBER 1, 2019

8 Smart tactics for your SaaS customer acquisition strategy. In order for this model to work, both your product and your customer acquisition strategy need to be absolutely frictionless. Thanks to the higher priced products, SaaS startups that choose the transactional model have more money to spend on customer acquisition.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStock

MARCH 20, 2019

Forter offers a real-time and completely automated fraud prevention solution for enterprise e-commerce businesses. Recorded Future is a leading universal threat intelligence solution that arms enterprises’ security teams with all the tools they need. In developing their solution, Affectiva has analyzed more than 7.5

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

User Pilot

MARCH 24, 2024

TL;DR A user flow is a visual representation of the steps a user takes to achieve a specific goal within a website or app. Discover user paths to app actions. 11 User flow examples to inspire you to create your app flows: Basic user flow chart for logging in. Track user interaction patterns. Track user interaction patterns.

Payment Solutions 105

Payment Solutions Payments Software Review SaaS Payments 105

Sales Hacker

FEBRUARY 11, 2025

I love to see leaders implementing this kind of best in breed solution for their teams, allowing them to simplify and intern speed up efficiency. Um, if you would like, we can instantly switch segment out for our company’s, um, software and, um, uh, and we’ll give you two more for years. I need B2B SaaS software now.

ChatGPT 81

ChatGPT AI Payment Methods Payment Services 81

ProfitWell

APRIL 2, 2020

In the vast majority of cases, these subscription businesses take the form of video Software as a Service (SaaS). Software subscriptions are perhaps the least likely to be influenced by subscription fatigue. If you maintain your own software subscriptions, you'll likely have a tough time denying: that software fulfills a need.

Subscription 67

Subscription Payment Features Customer Lifetime Value Payment Services 67

User Pilot

JUNE 19, 2023

TL;DR Conversion happens when someone takes a desired action on your app or website. Conversion happens when someone takes a desired action on your app or website. According to research by Capterra , software companies should expect an average website conversion rate of 7%. The median gross retention is also high: 91%.

Benchmarks 98

Benchmarks B2B SaaS Payments Payment Methods 98

Sales Hacker

DECEMBER 10, 2024

Martin Roth is the former CRO of Levelset, where he led the company from its first dollar in ARR to a $500 million acquisition by Procore in 2021. It includes a breakdown of the Sales AI landscape, adoption of GenAI and Sales software across buyer groups. Plus, an analysis of the top 75 trending sales AI tools. Why HG Insights?

Scale 112

Scale Sales Hiring Scaling CTO Coach 112