SaaStr

OCTOBER 26, 2022

Payments and e-commerce drag blended gross margins down to 60%. Wix along with Squarespace and also WordPress / Automatic have pushed deeply into e-commerce and as part of that, payments. But payments can be low gross margin, and they are for Wix. Add e-commerce, payments and more has pushed it up.

Payments 219

Payments Payment Solutions Payment Methods SaaS Payments 219

Baremetrics

OCTOBER 26, 2021

What is CAC for Shopify Partner Apps? Use Baremetrics to calculate CAC for Shopify Partner Apps CAC for Shopify Partner Apps How do you calculate CAC for Shopify Partner Apps? Baremetrics can calculate CAC for Shopify Partner Apps Why do you need to calculate CAC for your Shopify Partner Apps?

Payment Solutions 98

Payment Solutions Payments Payment Methods SaaS Payments 98

SaaStr

SEPTEMBER 20, 2023

The Macro Impact On Public Cloud Software Over The Past Year Cloud stocks dropped in 2022 in a severe market pullback event that Bessemer Venture Partners call The SaaSacre. GlossGenius is a vertical SaaS and payments company for the beauty and wellness industry. Acquisition is an art and isn’t for everyone. Let’s find out.

Cloud 243

Cloud Payments Software Review Payment Solutions 243

Software Platform Consulting

MAY 8, 2019

Fleetcor (FLT) closed on its acquisition of privately-held nvoicepay on April 1, 2019. Fleetcor’s first quarterly earnings report since the acquisition provides insight into the economics of the B2B payments space. Nvoicepay is interesting, in part, because it is a pure-play payments provider. Nvoicepay Economics.

Outsourcing Services 56

Outsourcing Services Payments Payment Services Payment Methods 56

User Pilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. If you’re looking for quality customer analytics software for your business, you’re in the right place. What is Customer Analytics Software? Best Customer Analytics Software 1.

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Software 52

Baremetrics

NOVEMBER 24, 2021

There are some amazing and comprehensive guide books out there for building a Shopify app (including this one from Shopify ). But in this article, I am going to give you a brief run down on the Shopify Partner Dashboard for app developers. That includes the development store for testing and perfecting your app. Do so much more.

Payment Solutions 98

Payment Solutions Development Payment Methods Metrics 98

SaaStr

JANUARY 18, 2022

There’s been a run of incredible M&A, from Salesforce buying Slack for $27B, to Qualtrics’ $8b acquisition by SAP (and later IPO at $20b+), to Github’s $7.5b Unless there is a huge earn-out or retention payment tied to performance, the pressure is partially off. Some folks will prefer post-acquisition life.

Payment Solutions 341

Payment Solutions Payments New CTO Payment Services 341

Baremetrics

NOVEMBER 2, 2021

What is a Shopify Partner App? Use Baremetrics to calculate LTV for Shopify Partner Apps How do you calculate LTV for Shopify Partner Apps? What is a Shopify Partner App? Shopify Partner Apps are third party companies that sell their services or Apps to Shopify store owners. Table of Contents. What is LTV?

Payment Solutions 105

Payment Solutions Payment Methods Payments SaaS Payments 105

Chart Mogul

DECEMBER 4, 2020

And is Stripe a good choice as your billing and payment provider? When Stripe was launched in 2010, dealing with payments online wasn’t a straightforward matter. Fast forward 10 years and setting up shop and accepting payments has become a lot easier, thanks to a large extent to Stripe.

Payment Methods 105

Payment Methods Payment Services Payments Payment Solutions 105

Baremetrics

NOVEMBER 2, 2021

The Shopify App Store brings together Shopify app developers and Shopify shop owners for their mutual benefit. To get the most out of the time and money invested into their apps, Shopify App Developers need to track the core metrics of their industry. Use Baremetrics to calculate business metrics for Shopify Apps 6.

Payment Solutions 98

Payment Solutions Outsourced Development Underperforming Technical Team Metrics 98

User Pilot

APRIL 3, 2024

Choose the right monetization model that aligns with your product’s value and user payment willingness. Utilize in-app guidance with tools like Userpilot to create intuitive flows and resource centers. Use user data analytics to monitor in-app behavior, sentiment, engagement, and financial metrics.

Innovation 104

Innovation Payments Strategy Payment Solutions 104

FastSpring

MARCH 3, 2023

When you’re using a DIY payment solution like Stripe, making it work for your business falls on your developers. From testing out plugins to setting up new payment methods, maintaining Stripe can be very time-consuming. What Is a Merchant of Record and Why Is the MoR Model Great for Software Companies?

Merchant Services 138

Merchant Services Payment Services Outsourcing Services SaaS Payments 138

Baremetrics

MARCH 16, 2021

Subscription billing is a payment structure that allows service providers to charge their clients based on a fixed timeframe. This article will help you with everything you need to know about subscription billing and subscription billing solutions. Recurring billing systems offer more returns for customer acquisition costs 3.

SaaS Payments 103

SaaS Payments Payment Features Payment Solutions Merchant Services 103

SaaStr

DECEMBER 4, 2023

So i f deals take longer to close, you’re spending more money and paying people longer, so your customer acquisition costs are increasing, payback takes longer to materialize, and your LTV to CAC goes down. It could be price, product composition, or payment terms. 2: Offer Flexible Payment Terms This is another debate going on in SaaS.

SaaS Payments 215

SaaS Payments Payment Services Payments Payment Features 215

SaaStr

JULY 4, 2022

2018’s Top 50 Acquisitions in SaaS. Unless there is a huge earn-out or retention payment tied to performance, the pressure is off. Some folks will prefer post-acquisition life. You may be asked to own new stuff beyond just what your company / app does. Contingent payments incent — and modify — behavior.

SaaS Payments 219

SaaS Payments Payment Solutions Payments New CTO 219

FastSpring

OCTOBER 1, 2023

Now users are able to add a tax exemption ID to quotes created within the FastSpring App and from the Quotes API. Example of the new changes to FastSpring’s Digital Invoicing Quotes in-app. Qualified Invoice System (QIS) Japan’s new invoicing system rolls out October 1, 2023! What does this mean?

Payment Features 124

Payment Features B2B Payment Solutions SaaS Payments 124

SaaStr

NOVEMBER 21, 2022

Brex then scaled its payments business quickly. Then, it built an entire ecosystem around it, soon launching Shopify payments, an embedded payment tool that quickly became the largest piece of the business. It increases total enterprise value, lowers customer acquisition costs, and boosts net revenue retention. .

Payments 189

Payments Payment Methods Embedded Payments Scale 189

Tom Tunguz

NOVEMBER 6, 2021

The contracts are identical twelve month contracts except for the payment terms. Contract B relaxes payment terms to monthly payment, 12 monthly installments for the next year. A multi-year prepay offers even greater benefit to a software company. Imagine an AE closes two contracts for $100k ARR.

Sales Hiring 309

Sales Hiring Scale Payments Payment Solutions 309

Casey Accidental

FEBRUARY 22, 2024

This creates that attraction of supply to the product, decreasing acquisition costs. Just right” appears to be driving your supply-led acquisition channel to north of 10% of demand, but less than about 40% where you start to see too much weakness in the company’s own demand drivers and resulting impact on its network effect. (As

Payments 115

Payments SaaS Payments Scale Payment Methods 115

User Pilot

MARCH 24, 2024

TL;DR A user flow is a visual representation of the steps a user takes to achieve a specific goal within a website or app. Discover user paths to app actions. 11 User flow examples to inspire you to create your app flows: Basic user flow chart for logging in. Track user interaction patterns. Track user interaction patterns.

Payment Solutions 105

Payment Solutions Payments Software Review SaaS Payments 105

ProfitWell

NOVEMBER 8, 2019

Scheduled payments, aka recurring billing. Scheduled payments have become a core form of revenue collection. Of course, recurring payments vary depending on the business. As the subscription universe continues to expand, you can expect to see even more subscription payment plans. What are subscription payments?

Merchant Services 68

Merchant Services SaaS Payments Payment Services Payment Features 68

BetterCloud

SEPTEMBER 16, 2020

Michael Weir is a former director of the collaboration operations function at Global Payments, a financial technology services company that has evolved into a global leader in the payments space over the last 53 years. Can you tell me about your role at Global Payments and how you got into your current role?

Payment Services 98

Payment Services Payment Solutions Payments Payment Methods 98

User Pilot

FEBRUARY 25, 2024

TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Ready to start tracking user funnels for your in-app user journeys? These range from landing page conversion journeys to in-app onboarding journeys.

SaaS Payments 105

SaaS Payments Payment Services Payment Methods Payment Solutions 105

User Pilot

OCTOBER 5, 2023

TL;DR The CAC payback period measures the time it takes for a company to recover the money invested in new customer acquisition. This metric helps SaaS companies choose the most effective customer acquisition channels , diagnose inefficiencies in customer retention strategies , and inform pricing decisions.

SaaS Payments 105

SaaS Payments Customer Lifetime Value Payment Solutions Acquisition 105

Blulogix

JANUARY 5, 2024

Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions. Example: A software-as-a-service (SaaS) company tracks how many customers cancel their monthly subscriptions. Customer Acquisition Cost (CAC) Definition: CAC is the cost a business incurs to acquire a new customer.

Subscription 52

Subscription Payment Features Payment Services Payments 52

Tom Tunguz

AUGUST 11, 2018

How long should you let a customer use your software before they sign a contract? The team at MadKudu analyzed 9 companies with different customer acquisition and sales strategies. Company A in the data above has a linear customer payment rate. You could offer them a 7 day free trial. Or 14 or 21 or 30 or 90.

Payment Solutions 181

Payment Solutions Software SaaS Acquisition 181

Payrix

MARCH 20, 2024

In a market shaped by fierce competition, emerging technologies, and dominating customer expectations, B2B software companies have evaluated many angles of differentiation to keep the attention of their customers. Among the most recent strategies proving successful for software companies is Embedded Payments.

Payments 147

Payments Embedded Payments Payment Services Payment Solutions 147

Incredo

JULY 14, 2019

People were using subscription-based services when the world couldn’t even dream of having computers or, moreover, think of developing software. Oracle Cloud , another big fish in the technology industry, delivers cloud computing solutions, including SaaS, IaaS and PaaS (platform-as-a-service) to enterprises. Boring, right?).

Payment Features 184

Payment Features SaaS Payments Payment Methods Payment Solutions 184

Tom Tunguz

AUGUST 26, 2020

Asana builds productivity and task management solutions. However, Asana’s cash flow margin from operations is 13 percentage points better, meaning customer pre-payment terms from customers and cash collections may be superior. Asana filed their S-1 this week. SmartSheet. Net Dollar Retention.

Payment Solutions 363

Payment Solutions Payments Outsourced Development Payment Services 363

Sales Hacker

MARCH 29, 2021

Processing and remitting payments. There are a number of different partner types: affiliate, referral, reseller, technology, and solution partners. Like with other revenue driving tech stacks, a partner tech stack has keystone software as well as best-in-breed solutions that integrate with the main software.

Payments 100

Payments SaaS Payments Payment Solutions Payment Services 100

Stax

FEBRUARY 21, 2024

For modern Software as a Service (SaaS) companies, the automobile is replaced by primarily digital and cloud-based solutions and software. It helps businesses understand the effectiveness of their customer acquisition and retention strategies. One thing to consider is integrated payments.

SaaS Payments 88

SaaS Payments Payments Payment Services Stax 88

CustomerSuccessBox

SEPTEMBER 2, 2021

Customer Acquisition Cost (CAC) can be calculated by dividing all the Marketing and Sales costs required to acquire a new customer within a specific time. An average SaaS business spends 92% of their first-year revenue on customer acquisition. In other words, it takes 11 months to pay back their customer acquisition cost.

Acquisition 52

Acquisition Payments Scale SaaS Payments 52

Subscription Flow

DECEMBER 12, 2023

Many software and applications are there that claim to boost the performance of your business, but today, the focus of businesses is such technology that can ensure growth in the long run. Customer Relationship Management ( CRM ) software are the ultimate solution to help you. Once again, CRM SaaS solutions can help you.

SaaS Payments 59

SaaS Payments Payment Services Scale Payment Solutions 59

Chart Mogul

DECEMBER 4, 2020

And is Stripe a good choice as your billing and payment provider? When Stripe was launched in 2010, dealing with payments online wasn’t a straightforward matter. Fast forward 10 years and setting up shop and accepting payments has become a lot easier, thanks to a large extent to Stripe.

Payment Methods 52

Payment Methods Payment Services Payments Payment Solutions 52

User Pilot

OCTOBER 15, 2023

TL;DR A SaaS conversion rate refers to the percentage of visitors who take a desired action on the website or in-app. SaaS conversion rate optimization is important to create the best customer experience that helps lower the customer acquisition cost and increase MRR. Four SaaS conversion rates are significant to focus on.

SaaS Payments 105

SaaS Payments Payment Methods Payment Solutions Payments 105

Baremetrics

MARCH 16, 2021

When choosing the right billing software for your subscription businesses, there are many things to consider. If you are searching for a business metrics software that displays everything you need to know in an easy-to-use interface, Baremetrics offers a free trial which is a great way to get started. Want to Reduce Your Churn?

Payment Solutions 59

Payment Solutions Payment Features Payments Merchant Services 59

SaaStr

SEPTEMBER 3, 2019

Lambda School trains people online to be software engineers. There’s a little bit of work to do still, but you know, tonight the title of my talk is how to make user acquisition practically free. And when we got to that point, the solution was really simple. Want to see more content like this? ” So, connection.

Acquisition 134

Acquisition Software Review Payment Methods Marketplace as a Service 134