SaaStr

NOVEMBER 19, 2020

But, there are still many interesting things we can learn from Shopify, especially since it sells to so many SMBs, has been late to go upmarket, and combines a payments/fintech element with pure SaaS. Subscriptions can fuel payments and merchant revenue. It’s now bigger than Shopify’s SaaS revenue, by far: 3.

Payments 363

Payments Merchant Services Payment Solutions Scale 363

SaaStr

JUNE 5, 2020

Debt for SaaS companies done right is a gift. Few folks have more data than Nathan Latka and he offers up some insights on how to properly leverage up in SaaS. Geoffrey Moore calls this group the Late Majority and the Laggards in his book Crossing the Chasm , a secret bible for many SaaS CEO’s. . — ed.

Venture Capital 273

Venture Capital Technical Review SaaS Scale 273

Sales Hacker

FEBRUARY 7, 2025

SaaS pricing isn’t static – it’s a living strategy that grows with your company. From your first paying customers to enterprise domination, here’s how successful SaaS companies level up their pricing game to maximize growth and profitability at every turn.

Pricing 106

Pricing Scale SaaS Technical Review 106

Baremetrics

NOVEMBER 4, 2020

Fast forward to today when most software companies use a Subscription as a service (SaaS business model , and things aren’t as simple. You have to deal with recurring payments, multiple pricing plans, annual vs monthly payments, add-ons, variable payments and the list goes on.

Payment Solutions 105

Payment Solutions Merchant Services Systems Review SaaS Payments 105

Unbounce

MARCH 2, 2020

SaaS landing pages have changed a lot over the last 10 years. To get the best possible conversion rate in 2020, you need to explain the complexities of your software without boring the pants off your prospects. And SaaS marketers are getting better at all of the above in 2020. But it is possible. OK, you got me.

SaaS 145

SaaS Software Review Consulting Artificial Intelligence 145

Chart Mogul

MARCH 30, 2020

So you're building an awesome subscription business — great! This guide serves as a comprehensive overview of the options available for SaaS businesses. Billing is the lifeline of your subscription business. In this guide, we’re going to teach you what you need to know about SaaS billing systems and how to choose them.

Payment Solutions 90

Payment Solutions Merchant Services Payment Features SaaS Payments 90

SaaStr

OCTOBER 14, 2021

GitLab China is a new independent company formed in 2021, both SaaS and self-managed, available only in China, Hong Kong and Macau. And 100 by 2020 and 200 by 2021. 90% of GitLab’s customers pay by subscription — but most still self-manage the deployment. GitLab’s customers … stay. Almost all of them. #3.

Outsourced Development 67

Outsourced Development Software Development Innovation Cloud 67

SaaSX

FEBRUARY 11, 2020

In 2020, your data has never been safer or easier to use, emerging trends have never been more exciting, and we’ve never been more connected to the people around us. It could be argued that the biggest technological advance the 2010s brought was the rise of cloud computing and cloud-based subscription services.

Trends 120

Trends Artificial Intelligence SaaS Mobile 120

SaaStr

MAY 8, 2021

— Jason BeKind Lemkin (@jasonlk) September 4, 2020. I felt like when I was a SaaS CEO and had to go profitable, they helped saved my rear. Monthly invoices can make things even worse, of course. But getting paid in a simple ACH or credit card payment each month can be magical. This is still true. That was great.

SaaS Payments 312

SaaS Payments Payment Services Scale Payments 312

SaaStr

AUGUST 3, 2022

Few SaaS leaders have gone through more post-pandemic change than Shopify and Zoom. Zoom came out of 2020-2021 with SMBs no longer growing, but a huge boost in the enterprise. SaaS growth slowed to 10% year-over-year, down from a peak overall growth of almost 100% (!) during peak Covid in Q3 2020. More on that here.

Payment Methods 282

Payment Methods Merchant Services SaaS Payments Payment Solutions 282

SaaStr

OCTOBER 15, 2020

But—and no one knows this better than you—SaaS solutions can save your team so much time. When you have nexus in multiple states and potentially thousands of tax jurisdictions (as is often the case for SaaS companies with large markets), the risk of human error and resulting penalties is immense. 1 Sales tax. 3 Payroll. . #3

Business 329

Business Marketplace as a Service AI Search compliance 329

SaaStr

AUGUST 18, 2022

So there were a lot of SPACs in the peak of the 2020/2021 Boom … and then they stopped when the boom end. But for the most part, SaaS and software companies didn’t SPAC. That’s a far better revenue multiple that other SaaS and similar companies that are growing much faster. Let’s dig in. EBITDA margin.

Payment Features 58

Payment Features Subscription Revenue Scaling 58

SaaStr

MARCH 17, 2020

Sendoso previewed the 2020 direct mail and gifting trends from their upcoming “State of Sending” report, scheduled for release on March 31. Blissfully unveiled their SaaS Trends 2020 report, hitting on a few highlights in the virtual presentation. SaaS app usage across all companies is up 30%, and spend is up 50%. ~80%

Sales Hiring 214

Sales Hiring Scale Payment Features Marketplace as a Service 214

SaaStr

FEBRUARY 21, 2024

One of the most powerful things in SaaS is having a visionary founder-CEO. Blackline is one of the leaders in accounting software and invoicing-to-cash. Today, at $600m ARR, Blackline’s market cap — is right in the middle of SaaS leaders. Blackline had consistent growth of 20%+ in 2020, 2021, and 2022.

Payment Features 277

Payment Features Scale Enterprise Software 277

Clouded Judgement

JUNE 19, 2024

My hope is that this analysis can provide startup entrepreneurs with a framework for how to manage their businesses around SaaS metrics (e.g., We actually saw the median quarterly growth rate tick up in Q1 FCF Margin FCF is an important metric to evaluate in SaaS businesses. net retention and CAC payback). This is unsustainable.

Cloud 318

Cloud GCP(Google Cloud Platform) Software Azure 318

Clouded Judgement

OCTOBER 11, 2024

We all know 2020 and 2021 was the year of excessive software buying fueled by ZIRP. Top 10 EV / NTM Revenue Multiples Top 10 Weekly Share Price Movement Update on Multiples SaaS businesses are generally valued on a multiple of their revenue - in most cases the projected revenue for the next 12 months.

Cloud 167

Cloud Cost optimization & reporting GCP(Google Cloud Platform) Software Review 167

SaaStr

SEPTEMBER 22, 2021

And they are both incredibly impressive — 118% growth at $3B run-rate and $500m in ARR in software alone may be an all-time record — but also, perhaps not SaaS? #1. It loses money on the hardware (gross margin negative) and the payments solutions have barely a 20%+ margin and constitute the vast majority of revenue today.

Payment Methods 324

Payment Methods Payment Solutions Payments Cloud 324

FastSpring

SEPTEMBER 16, 2021

What makes a company choose one SaaS payment processing provider over another? We know that conversion rates for SaaS and software companies will vary by 30% or more just based on the checkout experience. If you’re taking payments, your customer’s financial and personal data is one of your top concerns.

Payment Services 147

Payment Services SaaS Payments Merchant Services Payment Solutions 147

SaaStr

JULY 8, 2019

The pros are that the revenue is highly predictable, and most SaaS applications are still priced this way. The cons are that it the one-size-fits-all approach to subscription pricing is a bit … dated … in SaaS. I lose all the flexibility in SaaS? But be more flexible in 2019/2020. View original question on quora.

Pricing 185

Pricing SaaS Subscription Payment Features 185

FastSpring

JANUARY 19, 2023

Since it joined FastSpring in early 2020, the company has increased its revenue by 628% and is still growing fast. When NitroPack was first getting started, they used PayPal to accept and process payments. “It NitroPack , a website performance optimization platform, has become one of the fastest-growing startups in CEE. The problem?

Merchant Services 147

Merchant Services Payment Services Payments Payment Features 147

Chart Mogul

SEPTEMBER 17, 2020

Monthly recurring revenue is one of the least exciting topics to take on in 2020. Twitter hive, at @ChartMogul we’ve set out to write the MRR guide for 2020 — something that goes beyond the “How to calculate MRR” that you’re so tired of. — Ilia Markov (@nochainmarkov) August 27, 2020. It is simple (to calculate).

Payments 145

Payments Revenue Payment Features SaaS Payments 145

FastSpring

JUNE 22, 2022

We don’t have to look far to find examples of B2B SaaS companies that have found traction using a self-service or product-led motion. In fact, it’s telling that the number of publicly-traded PLG-led companies nearly quadrupled between 2015 and 2020. How B2B and B2C Are Converging. B2B Buyers Are Bringing B2C Expectations Into Work.

B2C 148

B2C Payments SaaS Payments B2B 148

SaaStr

DECEMBER 28, 2019

Q: What were the effects on Adobe’s finances when they switched from a licence purchase to a subscription model? Switching to a SaaS model, and going deeper into SaaS, was a generational accelerant for Adobe: Stock price up 1300%. Revenue run rate grew from $4 billion in 2012 to an estimated $14 billion in 2020 (!).

Finance 143

Finance Deferred Revenue Subscription Payment Features 143

SaaStr

JUNE 19, 2024

$100M is the magic number all SaaS companies are trying to achieve. Kelsey joined them as CPO, and they started experimenting with less expensive packages downmarket where customers could go online and set up a subscription. Toby joined Bitly in 2020 as CEO, and they started to lean in and push hard into the PLG motion.

Scale 300

Scale Scaling Underperforming Technical Team User Experience 300

SaaStr

FEBRUARY 11, 2022

So there was a pretty successful “small” SaaS IPO last year that you probably didn’t hear about — CS Disco. You could call Disco a vertical SaaS play, but sometimes that term is overused. Even $120m ARR is about half of what most SaaS leaders have in ARR when they IPO. And the first to IPO.

Technical Review 274

Technical Review Software Review Scale Cloud 274

SaaStr

JANUARY 8, 2021

Snowflake was one of the hottest IPOs in Cloud ever in 2020, rocketing to an $85B+ market cap today! 93% of Snowflake’s revenue is consumption-based … yet it still has a SaaS multiple. 93% of Snowflake’s revenue is consumption-based … yet it still has a SaaS multiple. Subscription or consumption. #2.

Cloud 233

Cloud Payment Features Subscription Enterprise 233

ChurnZero

JANUARY 28, 2021

2020 SaaS Awards Announced – Appealie Honors The Very Best in Software . . APPEALIE has announced the winners of the 2020 SaaS Awards, and ChurnZero is proud to be recoginized again for the third year in a row. . 23 SaaS apps were recognized for their demonstrated excellence and customer outcomes.

Software Review 96

Software Review Technical Review Systems Review Venture Capital 96

FastSpring

NOVEMBER 8, 2021

98% of SaaS companies experienced positive growth when they made core changes to their pricing models in 2020. As the B2B world continues to integrate SaaS, pricing models are adapting as well. A SaaS often appeals to multiple customer personas (or audiences) that your software appeals to. Pricing Model #3: User-based.

SaaS Payments 139

SaaS Payments Pricing Merchant Services Payment Solutions 139

Chart Mogul

FEBRUARY 11, 2020

The thing is, learning and incorporating a SaaS app into a workflow is no different than learning a language, hitting the gym, or sticking to morning meditation. When a person signs up for a SaaS free trial, they’re faced with building the habit of using that product consistently. How do you measure SaaS onboarding?

Onboarding 132

Onboarding SaaS Technical Review Churn 132

SaaStr

JULY 12, 2023

The business exploded during lockdown when in-person tours were more difficult, growing 100% YoY from 2020 to 2021, and the business continues to grow today. One reason to do a deep dive on Matterport is as a case study fo the pro and cons of “SaaS + Services” models. 36% of Revenue From Outside the U.S.

Payment Features 221

Payment Features Subscription Revenue Software 221

SaaSOptics

JANUARY 9, 2020

One person to manage expense reports, commissions, billing and invoicing, cap tables, revenue recognition, deferred revenue and more. With thousands of FinTech products on the market today, it’s time consuming but necessary in choosing the right ones for your B2B SaaS business. Subscription Management ( SaaSOptics ) .

Payment Features 77

Payment Features Deferred Revenue Scale Finance 77

FastSpring

JANUARY 21, 2020

Subscriptions are the lifeblood of any SaaS business model. However, SaaS subscriptions can also cost businesses money if they’re not set up with the customer’s experience in mind. Incorrect payment details can lead to one of the unspoken reasons behind customer losses in the SaaS industry—involuntary churn.

Payments 97

Payments SaaS Payments Payment Features Revenue 97

Point Nine Land

JUNE 18, 2023

More than ten years later, cohort analyses have become an essential part of most SaaS companies’ toolkits. I have written this guide specifically for first-time SaaS founders with limited experience. This is why it’s so essential to use cohort analysis, especially in SaaS, where it’s all about retaining customers and revenue.

SaaS Payments 128

SaaS Payments Payment Services SaaS Payments 128

Clouded Judgement

SEPTEMBER 13, 2024

In the past (2015 - 2020), companies would typically beat a quarter by 3-4% and raise guidance for the next quarter by about 2%. The promise of SaaS is that growth in the early years leads to profits in the mature years. Companies that do not disclose subscription rev have been left out of the analysis and are listed as NA.

Cloud 252

Cloud Forecasting Metrics Payment Features 252

SaaStr

FEBRUARY 14, 2021

. “How To Raise Your Next Round- What Does it Take to Really Raise Capital with Point Nine Capital” Christoph Janz updates his annual “funding napkin” on how VC looks in SaaS in 2021. A great real-time take from one of the top SaaS seed investors. #4.

Acquisition 219

Acquisition Payment Features Subscription Trends 219

Baremetrics

OCTOBER 21, 2021

Challenge: UXPin needed a tool to consolidate their subscription data and track metrics. All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business. UXPin offers four subscription levels to suit the design needs of companies ranging from startups to large enterprises.

Payment Services 98

Payment Services SaaS Payments Payments Metrics 98

FastSpring

OCTOBER 25, 2023

Q4 sales numbers usually outperform the rest of the year thanks to year-end holidays and their associated shopping cycles — but how much does that trend carry over into software and SaaS sales? We’ve analyzed aggregate sales data to give you insights into just how important Q4 can be for your software, SaaS, or other digital goods business.

SaaS Payments 158

SaaS Payments Software Review Payment Solutions Payment Methods 158