SaaStr

MAY 8, 2021

And customer count varies a lot based on pricing / ACV: Dropbox may have the most customers of any SaaS company — 15m+ at $2B in ARR. Squarespace is at $700m ARR and has 3.7m “unique subscriptions” although it’s unclear how many unique customers that is. Wix is at $1B ARR, worth $15B and added 1 million new subscriptions in 2020.

SaaS 287

SaaS SMB Payment Features Subscription 287

SaaStr

MARCH 17, 2020

Sendoso previewed the 2020 direct mail and gifting trends from their upcoming “State of Sending” report, scheduled for release on March 31. Blissfully unveiled their SaaS Trends 2020 report, hitting on a few highlights in the virtual presentation. The full report is available at blissfully.com/saas-trends/2020-annual-report/.

Sales Hiring 225

Sales Hiring Scale Payment Features Marketplace as a Service 225

SaaStr

OCTOBER 15, 2020

For example, Sage Intacct is compatible with Salesforce1, allowing Sage to automate the SaaS subscription billing life cycle through features such as subscription changes, automatic billing, flexible pricing, and accurate revenue recognition. #3 5 Purchasing. Save them the time and hassle by automating the purchasing process.

Business 329

Business Marketplace as a Service AI Search compliance 329

SaaStr

JUNE 19, 2024

Kelsey joined them as CPO, and they started experimenting with less expensive packages downmarket where customers could go online and set up a subscription. Toby joined Bitly in 2020 as CEO, and they started to lean in and push hard into the PLG motion. Expand pricing and packaging. Optimize your acquisition funnel.

Scale 300

Scale Scaling Underperforming Technical Team User Experience 300

Clouded Judgement

JUNE 19, 2024

This matters a lot more when stock prices are going down, and management teams often grant additional shares to make employees whole (thus increasing dilution even more) The quarterly median FCF margin has continued to rise as we exited the ZIRP period and companies focused on efficient growth.

Cloud 318

Cloud GCP(Google Cloud Platform) Software Azure 318

FastSpring

NOVEMBER 8, 2021

98% of SaaS companies experienced positive growth when they made core changes to their pricing models in 2020. As the B2B world continues to integrate SaaS, pricing models are adapting as well. Pricing Model #1: Segment-based. Then, you can dynamically display each variation in pricing tiers on your quotes and websites.

SaaS Payments 139

SaaS Payments Pricing Merchant Services Payment Solutions 139

Clouded Judgement

OCTOBER 11, 2024

For software companies, this phenomenon can be a tailwind, as it drives accelerated deal closures and increased sales velocity, sometimes with less price sensitivity from buyers looking to quickly deplete their budgets. We all know 2020 and 2021 was the year of excessive software buying fueled by ZIRP.

Cloud 167

Cloud Cost optimization & reporting GCP(Google Cloud Platform) Software Review 167

Baremetrics

NOVEMBER 4, 2020

Fast forward to today when most software companies use a Subscription as a service (SaaS business model , and things aren’t as simple. You have to deal with recurring payments, multiple pricing plans, annual vs monthly payments, add-ons, variable payments and the list goes on.

Payment Solutions 105

Payment Solutions Merchant Services Systems Review SaaS Payments 105

Chart Mogul

MARCH 30, 2020

So you're building an awesome subscription business — great! Billing is the lifeline of your subscription business. If your billing system can’t manage that, the customer experience will be frustrating, and you’ll be limited in experimenting with pricing. Subscription management platform (optional). Payment gateway.

Payment Solutions 90

Payment Solutions Merchant Services Payment Features SaaS Payments 90

SaaStr

SEPTEMBER 22, 2021

billion at opening price. The company exploded from 3,000 restaurant locations in 2016 to 40,000 in 2020. Mediocre margins in payments. Fintech is hot, and adding payments to a SaaS solution has turbocharged Shopify, Bill, Wix … and Toast. But Toast sure doesn’t make that much money on payments yet.

Payment Methods 325

Payment Methods Payment Solutions Payments Cloud 325

SaaStr

DECEMBER 28, 2019

Q: What were the effects on Adobe’s finances when they switched from a licence purchase to a subscription model? Switching to a SaaS model, and going deeper into SaaS, was a generational accelerant for Adobe: Stock price up 1300%. Revenue run rate grew from $4 billion in 2012 to an estimated $14 billion in 2020 (!).

Finance 154

Finance Deferred Revenue Subscription Payment Features 154

OpenView Labs

JULY 2, 2020

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. It includes the latest and greatest SaaS pricing resources, as well as some timeless staples.

Pricing 138

Pricing SaaS Payments Payments SaaS 138

Subscription Flow

JUNE 26, 2024

Did you know that the Dutch payment processing company Mollie was only able to raise $100 million in 2020 as its growth tech investment? Lo and behold, in no time Mollie became the third largest European payment processor (after the fellow Dutch company Adyen and the London-based Checkout.com). So what happened?

Payment Features 52

Payment Features Payment Methods Payment Services Payment Solutions 52

Neil Patel

SEPTEMBER 4, 2020

Look at the payment terms and fees carefully. Different companies offer different pricing models and things can start to get a little complex. In fact, a long and complicated checkout process is the number three reason why consumers abandon their carts in 2020. So, look for elements such as PCI compliance and encryption.

Payment Services 135

Payment Services Merchant Services Payment Methods Technical Review 135

Chart Mogul

SEPTEMBER 17, 2020

Monthly recurring revenue is one of the least exciting topics to take on in 2020. Twitter hive, at @ChartMogul we’ve set out to write the MRR guide for 2020 — something that goes beyond the “How to calculate MRR” that you’re so tired of. — Ilia Markov (@nochainmarkov) August 27, 2020. It is simple (to calculate).

Payments 145

Payments Revenue Payment Features SaaS Payments 145

SaaSX

FEBRUARY 11, 2020

In 2020, your data has never been safer or easier to use, emerging trends have never been more exciting, and we’ve never been more connected to the people around us. It could be argued that the biggest technological advance the 2010s brought was the rise of cloud computing and cloud-based subscription services.

Trends 120

Trends Artificial Intelligence SaaS Mobile 120

Buffer Resources

AUGUST 16, 2023

We’ve shared a number of parts of Buffer’s business transparently over the years — and one piece we’ve always wanted to expand on is where your money goes when you pay for a Buffer subscription. Another important detail to note is how Average Sales Price (ASP) and Expenses have changed over time.

Merchant Services 98

Merchant Services Payment Services Payment Features Payments 98

SaaStr

JANUARY 8, 2021

Snowflake was one of the hottest IPOs in Cloud ever in 2020, rocketing to an $85B+ market cap today! We’ve seen the other day New Relic move back toward consumption pricing, we’ve seen it with Datadog, we’ve seen some it with Fastly, and a lot with Shopify. Subscription or consumption. #2. It’s earned it.

Cloud 253

Cloud Payment Features Subscription Enterprise 253

SaaStr

FEBRUARY 11, 2022

Usage-based revenue is 88% of revenue, subscriptions 12%. Thus, usage-based pricing aligns better with law firms’ own economics. They went through a brief flat period and a small round of layoffs in 2020. #4. Much of the revenue is usage and storage based, as noted above, not pure fixed price per seat.

Technical Review 274

Technical Review Software Review Scale Cloud 274

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. Trisha Price. Trisha Price: nCino is a little bit different in its background.

Payment Solutions 208

Payment Solutions Pricing Payments Payment Services 208

FastSpring

DECEMBER 22, 2020

2020 was a year unlike any we’ve experienced before, that tested all of us in ways we couldn’t have imagined twelve months ago. Not only did our customers thrive in 2020, but they also did so at a record level. We are enhancing nearly all aspects of our ecommerce and payments capabilities to make our customers even more successful.

Payment Methods 131

Payment Methods Payment Services Payment Solutions Payments 131

SaaStr

FEBRUARY 14, 2021

. “The Things Nobody Tells You About An $8B Acquisition with Ryan Smith from Qualtrics” This SaaStr Classic from ’19 Annual is a favorite, but also is eerily dated in terms of price. Since then, Qualtrics IPO’d and now is worth $23 Billion! Jyoti will be back at SaaStrBuild.com Mar 9-10 so join us there! #10.

Acquisition 237

Acquisition Payment Features Subscription Trends 237

Clouded Judgement

SEPTEMBER 13, 2024

In the past (2015 - 2020), companies would typically beat a quarter by 3-4% and raise guidance for the next quarter by about 2%. Point solutions will still struggle, competitive markets will continue to face pricing pressures, and redundant spending will still be scrutinized and eliminated.

Cloud 252

Cloud Forecasting Metrics Payment Features 252

OpenView Labs

JANUARY 13, 2022

Welcome to the third edition of the Pricing Transformations series. Pricing Transformations in 2020. Pricing Transformations in 2021. Pricing models must be adaptable – 4/5 on this. We took off a point as there are still too few people who understand pricing models well enough to make them adaptable.

Pricing 98

Pricing Payment Services SaaS Payments Payment Solutions 98

Baremetrics

FEBRUARY 8, 2021

Deciding between Stripe vs. 2Checkout for the best online payment processing solution? Keep reading to learn everything you need to know including features, pricing, reviews, and more! 2Checkout Features In September 2020, 2Checkout was acquired by Verifone, although the company is still operating under its old name for the time being.

Payment Methods 88

Payment Methods Technical Review Payment Services Systems Review 88

ProfitWell

MARCH 24, 2020

The subscription model is booming. Almost everything is sold as a subscription, from socks to razor blades, and of course software. Without further ado, let's look at nine subscription-based companies absolutely nailing it in 2020. What is a subscription company? So why the subscription business model?

Subscription 72

Subscription Payment Features Payment Methods Payments 72

Unbounce

NOVEMBER 7, 2019

Take a look at these hand-picked ecommerce landing page examples to make 2020 your best-selling year yet. Industry : Food & Beverage Model : Storefront & Subscription Page Type : Click-Through. Industry : Cosmetic Model : Subscription Page Type : Lead Generation. Example #2: TRIBE. Image courtesy of TRIBE. Very smart!

Sales 145

Sales Marketplace as a Service Payment Features Subscription 145

Sales Hacker

NOVEMBER 9, 2020

This means responding with greater flexibility, offering shorter billing cycles, subscription pauses, or creative discounts for longer contracts. You can access the full 2020 Startup Sales Stack Report here. So, retaining existing customers will be key for vendors to withstand these turbulent times. Thank you, and enjoy!

Technical Review 131

Technical Review Scale Trends Startup 131

OpenView Labs

OCTOBER 6, 2021

The stock price continued to surge post-IPO, quadrupling in value between 2015 and 2018. . New Relic’s stock price plunged 29% in a single day following the earnings call. New Relic’s stock price plunged 29% in a single day following the earnings call. Introducing a new (and generous) perpetual free pricing tier.

Pricing 98

Pricing Scale Compensation Payment Features 98

SaaStr

OCTOBER 29, 2019

Join us at SaaStr Annual 2020. We’re going to talk about matching price to value, and I’m going to share some lessons from my time as both an operator and an investor. This is a mobile solution for SMB’s to send an invoice and get paid. The next camp, we price it artificially low. FULL TRANSCRIPT BELOW.

Payments 110

Payments Pricing Compensation Scale 110

FastSpring

JUNE 22, 2022

In fact, it’s telling that the number of publicly-traded PLG-led companies nearly quadrupled between 2015 and 2020. For example: Are you making your quoting and invoicing experience as efficient and flexible as possible? Are you making it easy for B2B prospects to understand all your pricing options?

B2C 148

B2C Payments SaaS Payments B2B 148

FastSpring

AUGUST 20, 2020

Prepared to update VAT in Ireland from 23% to 21% starting September 1, 2020, through February 28, 2021, in response to COVID-related legislation from the Irish Authorities. Updated logic so that canceled test auto-renew subscriptions with simulated rebills will no longer initiate a refund.

Payment Features 78

Payment Features Subscription Pricing 78

Clouded Judgement

SEPTEMBER 29, 2023

As a reminder - the average software multiple from 2010-2020 was ~7.8x, and the average 10Y over that same period was ~2.3%. Seems like something has to give… Either software valuations need to fall to more appropriately price in the discount rate, or rates need to fall. The current median multiple is ~5.7x.

Cloud 190

Cloud Government Banking Software Review 190

SaaStr

DECEMBER 7, 2020

With the right tools, you can leverage product-led growth, a disruptive go-to-market strategy, that’s been adopted by the most successful companies in the subscription business, including Slack, Dropbox, Twilio and Shopify. Hurry, because the discount only applies to agreements signed before December 31, 2020. Win a Theragun!

Scaling 180

Scaling compliance Churn Innovation 180

Baremetrics

MARCH 30, 2021

Different B2B Payment Processing Tools B2B payment processing tools fall into three major categories: Payment gateways: Payment systems that let B2B clients send you money for subscriptions and services securely. Merchant accounts: B2B clients can pay money for subscriptions/services into these accounts.

Payment Services 80

Payment Services SaaS Payments Merchant Services Payments 80

FastSpring

APRIL 11, 2019

We’ve seen explosive growth in the field of subscription and recurring billing with more and more software and SaaS companies discovering how impactful implementing a subscription model can be for their long-term growth plans. To help you make an informed decision, we’re exploring the subscriptions trends in today’s market.

SaaS Payments 99

SaaS Payments Payment Methods Payment Solutions Payments 99

FastSpring

MAY 29, 2020

Fixed a bug that was causing some inaccuracies when using our “price decoration” feature (ie rounding pricing after converting the currency). When a buyer cancels an overdue subscription we now deactivate the subscription immediately and prevent dunning recharge attempts.

Mobile 78

Mobile Payment Features Subscription Pricing 78