SaaStr

JANUARY 7, 2020

The first thing is, and this is a little crazy, but recruitment is incredibly overrated. How many people out here spend more than a third of your time recruiting? Tough Management Lesson #1. A lot of CEOs spend over half their time recruiting people. Tough Management Lesson #2. Okay, wow, that’s a lot.

Sales Recruiting 166

Sales Recruiting Sales Hiring Management Marketing 166

Intercom, Inc.

APRIL 25, 2019

Given that the primary metric we measure growth in is revenue, it follows that sales feels growth more acutely than almost any other function. As the Senior Vice President of Sales for Pipedrive , she’s currently responsible for building nimble sales teams who drive sustainable revenue.

Scale 136

Scale Sales Hiring Sales Recruiting Scaling 136

ChurnZero

MAY 10, 2019

Top 10 Customer Success Takeaways from TSW 2019. This event brought together thousands of technology leaders from Customer Success, Services, Sales, Product and Marketing. For those who didn’t get to attend, or for those that attended and want a recap, we compiled a list of our top ten Customer Success takeaways from TSW 2019.

Technology 74

Technology Customer Success Sales Recruiting Sales Hiring 74

OpenView Labs

DECEMBER 17, 2019

As you race to close the books on a hopefully successful 2019, it’s worth stepping back and considering what the future will hold for B2B software. OpenView’s experts weighed in with their predictions across product, sales, marketing, pricing, corporate development and talent. Product Managers Will Own a KPI. What do you think?

Trends 97

Trends Sales Recruiting Technical Review SaaS 97

SaaStr

SEPTEMBER 13, 2020

If you look back on February 5th, 2019, which was the SaaStr Annual, hopefully many of you were there in person, we gave the state of the cloud presentation and talked about the power of the industry, and the power that’s been building in terms of market capitalization of just the public cloud companies and what they show.

Sales Hiring 204

Sales Hiring Scale Payments Sales Recruiting 204

Kellblog

FEBRUARY 15, 2020

I’ve seen numerous startups try numerous ways to calculate their sales capacity. Such models are, in my humble opinion, dangerous because the combination of relatively small errors in ramping, sales productivity, and sales turnover (with associated ramp resets) can result in a relatively big mistake in setting an operating plan.

Sales Hiring 101

Sales Hiring Sales Recruiting Sales Forecasting 101

Sales Hacker

MAY 9, 2019

A great sales compensation plan needs to accomplish quite a lot. And of course, a strong sales comp plan needs to motivate reps to hit goals that grow the company while still maintaining a profit margin. The Process for Creating a Sales Compensation Plan. Know what to Include in a Sales Incentive Plan. Keep it Simple.

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Compensation Sales Hiring Development Team Review Sales Recruiting 110

Intercom, Inc.

APRIL 22, 2019

The first steps to transforming your support team into a revenue team are to rethink your metrics and incentivize teams to ask “Why?” For us, that first fit was with growing sales teams. We were very, very focused on that fit – to be even more specific, on growing sales teams for high-tech products. What is the pain?

Scale 156

Scale Scaling Underperforming Technical Team AI Search 156

SaaStr

NOVEMBER 21, 2019

Emilie : The way I see it, the bar is higher because on the … because of education, there has been a metrics war. So what we see when our companies are pitching to investors is that you know what metrics investors will open the email. Everyone probably knows all the metrics that Jason talks about.

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New CTO Sales Hiring B2C CTO Hire 162

ChurnZero

APRIL 27, 2021

Account expansion is often a more telling metric at this stage as those companies with high-growth potential will often see off-cycle expansion just a quarter or two into a new customer subscription – the proverbial land and expand. . Interest from channel partners and sales via channel partners can be another meaningful indicator. .

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

SaaStr

NOVEMBER 19, 2019

Then I went over to the sales department. The demo is the sale and we close everybody in month. Fast forward 2019 so its been an amazing ride, but hitting our stride in understanding, really understanding the market. The first thing you bring in your playbook on sales. Heidi Jannenga : Our metrics were off the charts.

Scale 177

Scale SMB VP of Engineering Leadership 177

SaaStr

DECEMBER 17, 2019

So when you start to look at the metrics of a platform, there’s incredibly high engagement and incredibly low churn. Zach : So, generally it’s a developer that will introduce it to a product manager and the product manager will do the sales within the organization for us.

Payments 185

Payments SaaS Payments Banking Underperforming Technical Team 185

Sales Hacker

OCTOBER 2, 2019

Unfortunately, the same template that worked on decision-makers at digital agencies won’t work on decision-makers in recruitment. RELATED: 7 Battle Tested Cold Sales Email Subject Lines (And Why They Work). In sales, you don’t want your outreach emails to be confused with a branded newsletter. I’m in the first group. SIGNATURE].

Sales Recruiting 83

Sales Recruiting Mobile Sales Strategy 83

Natalia Luneva

JUNE 28, 2021

We recently hit 33k downloads and have seen tremendous traction through social media with brand mentions since its start in 2019. Our most popular episode was with Sophia Kunthara, formerly at SF Chronicle and now a reporter at Crunchbase News, back in June of 2019. You have to be different to breakthrough in this space. .

Sales Recruiting 52

Sales Recruiting Construction Marketing VP of Engineering 52

ChurnZero

APRIL 26, 2019

Whether dealing with onboarding or recruitment, every HR department hopes for a smooth and well-defined employee experience. A successful HR manager leverages metrics to forecast, track and report on new employee onboarding. Even if you lack an HR team, consider what metrics can be applied to a newly onboarded employee.

Onboarding 58

Onboarding Sales Recruiting Scale Sales Hiring 58

SaaStr

DECEMBER 5, 2019

They might be sales operations challenges. Can we put our product on your paper and your sales team of 4,000, 5,000 people sell a product? So we find that our sales teams and sales operations team are not eager to resell our partner products and not even our venture partner products. ” And not just open ended.

Development Team Review 135

Development Team Review Scale Technical Review Software Review 135

ProfitWell

DECEMBER 4, 2019

At this stage, you should be asking yourself these main questions: Am I tracking metrics and looking to optimize pricing? In 2019, the picture is pretty rosy for Wistia. It made over $1 billion in 2018 and have well-exceeded that total in 2019, with more than 1 million merchants active on the platform. Growth stage.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

Natalia Luneva

JUNE 28, 2021

We recently hit 33k downloads and have seen tremendous traction through social media with brand mentions since its start in 2019. Our most popular episode was with Sophia Kunthara, formerly at SF Chronicle and now a reporter at Crunchbase News, back in June of 2019. You have to be different to breakthrough in this space.

Sales Recruiting 40

Sales Recruiting Construction Marketing VP of Engineering 40

ProfitWell

OCTOBER 25, 2019

In it, we focus on a product-led tweet storm on running sales in an era of product-led growth, plus an interview with our own Product Manager Neel Desai re: the State of Product Marketing report for 2019. "I Monday Metrics : A place to reflect on the previous week’s progress and align goals for the week. (We

Sales Recruiting 40

Sales Recruiting Payment Features Subscription Company Culture 40

The Marketing & Growth Hacking Publication

APRIL 8, 2019

Internal Team: Hire your own Sales Development Rep (SDR) team that is 100% dedicated to outbound prospecting. If you have the management capacity to hire and train someone, this is ideal. Cons: Can be slower to find and train a great SDR, requires more management bandwidth. Optional: Recruiting fees. Joe Toste 4.

Outsourcing Services 40

Outsourcing Services Outsourced Development Sales Hiring Sales Recruiting 40

ChurnZero

NOVEMBER 15, 2019

It’s all about sending direct mail during the holiday and it also tends to be our highest sales quarter and therefor it’s also our highest renewal quarter. So, before Q4 even beings, we start to coordinate with sales leadership to get their forecasts so that we can set hiring plans for the quarter.

Customer Success 40

Customer Success Sales Recruiting Scale Technical Review 40

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 136

Scale Sales Recruiting Sales Hiring VP of Engineering 136

Sales Hacker

OCTOBER 21, 2019

There are tons of roundup articles about top women sales leaders. Most of the time, somebody does a LinkedIn search for “sales leader,” chooses the top 15 profiles with the most followers, and calls it a day. What about the amazing sales leaders who aren’t well-known already? Most Dynamic Women Sales Leaders.

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Sales Recruiting Scale Sales Hiring VP of Engineering 97

Intercom, Inc.

NOVEMBER 5, 2019

Inspired by the release of our book Intercom on Sales , we wanted to take a fresh look at three big topics – speed, automation, and growth. We wanted to know: what are sales leaders doing to bring velocity to their sales cycle? How are they using automation to bring new efficiencies to their sales orgs?

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Scale Sales Recruiting Sales Hiring Trends 139

SaaStock

MARCH 20, 2019

Thanks to them, merchants can make more successful sales and win happy customers. As a testimony to the quality of their service, Forter was recently again included in Forbes 50 “Most Innovative Fintech Companies In 2019” list. Toast ’s all-in-one point-of-sale (POS) and restaurant management platform helps power and grow restaurants.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

SmartKarrot

JANUARY 18, 2022

Found by Manohar Chapalamadugu in 2013, Agile CRM is an Indian SaaS company known for its sales and marketing solutions designed for SMBs. The company aims at providing a single platform for automated marketing, sales, and other services. Agile CRM offers lead generation, contact management, and integrated telephony services.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11

SaaStr

FEBRUARY 18, 2020

Maria and Anthony present the CEO and CMO playbook of how the CEO and CMO can partner with other members of the team to grow sales and marketing. Maria : I mean, I’ve talked to over 60 recruiters. So I think that’s contributing to this importance of kind of investing in marketing and sales. Maria Pergolino | frmr.

Scale 260

Scale Sales Recruiting Sales Hiring Underperforming Technical Team 260

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. And from SaaS sales models to SaaS pricing.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

JANUARY 28, 2020

And so, she can, and Anthony just finished up basically going from the first sales hire at Gainsight at almost 100 million in revenue and has just retired. Maria : It’s like saying, “Hey, you want a sales rep to carry 10 times the quota they do today. You can’t, you have to invest in that sales infrastructure.”

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Sales Hiring Scale Underperforming Technical Team Sales Recruiting 223

Unbounce

JUNE 16, 2020

For example, ActiveCampaign’s reseller program offers beefier discounts to partners as they grow, letting them set their own pricing and pocket the difference: ActiveCampaign’s reseller program offers deeper discounts on pricing as more sales are made, creating an incentive to go big. Is your sales process simple and streamlined?

Outsourcing Services 131

Outsourcing Services Sales Recruiting Scale SaaS 131

SaaStr

NOVEMBER 28, 2019

How does a startup that launched during the financial crisis in 2008 become a unicorn company in 2019? Felix Van de Maele, Co-Founder and CEO of Collibra, will be joined by Teddie Wardi, Managing Director of Insight Partners, to unpack how he built a unicorn company from idea to conception to record growth. Felix : Yes.

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Sales Hiring Scale Sales Recruiting Government 190

SaaStr

MARCH 12, 2019

His session was our highest-rated session at SaaStr Annual 2019 and you’re about to see why. What is sales? What is sales? Isn’t sales really around customer value creation? Sales is not about revenue generation, it’s around customer value creation. We have to codify our sales process.

Scale 252

Scale Sales Hiring Revenue VP of Engineering 252

SaaStr

SEPTEMBER 27, 2019

As for Ryan, prior to G2 he was Senior Director of Global Marketing at Hubspot where among many other achievements, he scaled HubSpot’s marketing-generated sales revenue by 330% year-over-year. This podcast is an excerpt of Romain’s session at SaaStr Annual 2019. How does Ryan think about the relationship between the two?

Sales Hiring 141

Sales Hiring Sales Recruiting Scale Software Review 141

SaaStr

JULY 26, 2019

Prior to founding Zylo, Eric was the VP of Sales @ Sprout Social leading the revenue operations for over 11,000 customers. Before Sprout Social he was VP of Sales at Shoutlet, responsible for global direct and channel sales teams and developing and managing strategic relationships. What was the founding moment with Zylo?

Sales Hiring 155

Sales Hiring Scale SaaS Payments Sales Recruiting 155

OpenView Labs

FEBRUARY 3, 2022

It’s one of my favorite questions, even though it’s really not a financial or operating metric at all. . And the primary burden of your product and GTM execution can fall on an effective technical leader and proven sales executive. Accelerate hiring of internal recruiters. This data point isn’t like our typical benchmarks.

Sales Hiring 98

Sales Hiring Sales Recruiting Startup Scale 98

SaaStock

MARCH 20, 2019

Thanks to them, merchants can make more successful sales and win happy customers. As a testimony to the quality of their service, Forter was recently again included in Forbes 50 “Most Innovative Fintech Companies In 2019” list. Toast ’s all-in-one point-of-sale (POS) and restaurant management platform helps power and grow restaurants.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

SaaStr

MARCH 6, 2020

To meet buyers’ high expectations and manage the challenging sales landscape, companies must involve their entire organization in maturing the sales process- including after prospects sign on the dotted line. This podcast is an excerpt from Theresa’s session at SaaStr Europa 2019. This episode is sponsored by TaxJar.

Scale 226

Scale Sales Hiring Sales Recruiting Underperforming Technical Team 226