Neil Patel

AUGUST 17, 2021

You want them to associate your company with a particular product or type of service. Whether you’re a startup just trying to build a name for yourself in a crowded marketplace, or you’re trying to rebrand an old company , you can benefit from a brand awareness campaign. Who actually uses campaigns for brand awareness?

Branding 145

Branding Social Media Marketplace as a Service Acquisition 145

FastSpring

DECEMBER 18, 2018

We take great pride in delivering the best ecommerce platform that helps software businesses succeed in the global marketplace. We also sponsored some fun events in the local tech community like SB Hacks, SB Startup Weekend, and the SB Agile Holiday Social. The future looks bright in 2019. I’m excited for the year ahead.

Marketplace as a Service 90

Marketplace as a Service Sales Hiring Scale Leadership 90

SaaStr

NOVEMBER 7, 2019

A lot of startups out there tend to define themselves as startups who aspire to become a platform, and it’s quite nebulous to define. Like, how can we provide economic infrastructure for developers to build applications and services and in a weird way, future proof? Right, Renaud? Let’s start with our five key steps.

Payments 159

Payments Merchant Services Payment Solutions Payment Services 159

ChurnZero

JANUARY 13, 2022

Amir will lead all post-sales functions, helping customers use the full scope of their products and services to unleash the power of CentralSquare in their communities. In her expanded role, Ellen will continue to lead global system engineering and enablement and will add professional services and customer support to her team.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

Baremetrics

AUGUST 20, 2019

The Wikipedia contributors define product innovation as “the creation and subsequent introduction of a good or service that is either new, or an improved version of previous goods or services.”. This is particularly the case in startups, where the word ‘disruption’ is almost a business pitch requirement nowadays. Specialize.

Innovation 105

Innovation Payment Methods Payment Solutions Payments 105

ChurnZero

FEBRUARY 1, 2019

To help, we’ve curated this watchlist of Customer Success leaders who we believe you’ll gain some inspiration from and see them do great things in 2019. In this role, he leads all aspects of Ellucain’s global Customer Success, Professional Services, and Technology Management organization. So, without further ado… .

VP of Engineering 53

VP of Engineering Customer Success Scale Marketplace as a Service 53

Chargify

AUGUST 17, 2020

Backed by an army of developers, data engineers, and finance professionals, this events-based billing model allowed these large companies to directly link the value that their services provided with the cost presented on a customer’s invoice. What Amazon Web Services and Twilio Get Right. How AWS Does It.

AWS 98

AWS Payment Services SaaS Payments Payments 98

Intercom, Inc.

OCTOBER 27, 2022

Alex Delivet , one of the protagonists of the Paris startup scene, has experienced this predicament first-hand. If you’re short on time, here are a few quick takeaways: If you’re starting a business, make sure you have the technical skills to build, manage, and grow your services internally. And so, he decided to build it instead.

Technical Review 118

Technical Review Software Review Development Team Review Systems Review 118

Andreessen Horowitz

AUGUST 30, 2023

There are plenty of “non-tech” companies that purely manipulate bits; as an example, virtually every financial services company is “atom free” in terms of ultimate products sold. How many small Shopify merchants might want the exact same service? Inside sales? Virtually every Fortune 500 company is focused on an AI strategy today.

VP of Engineering 91

VP of Engineering AI Payment Methods Merchant Services 91

Sales Hacker

DECEMBER 8, 2020

So there already exists an app store or the Instabase Marketplace where these first-party apps, you can go online now, download an app for automatically processing bank statements or driving licenses or passports. Luke Rogers: So the company only came out of stealth just over a year ago, October 2019, just after it did its series B.

Scale 115

Scale Sales Hiring Sales Recruiting Technical Review 115

The Marketing & Growth Hacking Publication

FEBRUARY 13, 2019

Some customers report that it has been slow to integrate with some marketplaces. Refund Geeks is web-based, offering reporting services and other extra features. While phone support is only available at the highest subscription level, they provide reliable customer service and assistance. and share to help others find it!

Software Review 40

Software Review Merchant Services Software Scale 40

Unbounce

SEPTEMBER 16, 2021

In 2019, small businesses spent between $9,000 and $10,000 per month on PPC , with Google making an average of $116.5 As the name implies, purchase intent is when a consumer shows signs of being ready to buy a product or service. Brand awareness can be like a social currency for startups. Image courtesy of Kajabi.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

OpenView Labs

DECEMBER 16, 2019

Though 2019 has been “slow” relative to years prior, headlines and financial experts everywhere are predicting U.S. An increase in competitiveness in the marketplace means candidates have more choices than ever. They want a product/service that’s doing something powerful. Marketing and candidate experience will be table stakes.

Sales Recruiting 53

Sales Recruiting Sales Hiring Scale Trends 53

How To Buy Saas

FEBRUARY 29, 2024

Software-as-a-service (SaaS) is one of the transformative services in the modern digital landscape. If you think about catching up with one of the biggest tech trends in recent years, this list will provide you with IT service providers working in different industries, with different tech stacks, and from different countries.

DevOps as a Service 40

DevOps as a Service Development Technical Review Blockchain 40

Point Nine Land

OCTOBER 22, 2019

Both Jack and Rian had tech backgrounds and at the time were providing consulting services to the legal industry. Law practice management software existed, but it required on-premise service and tens of thousands of dollars in annual upkeep, which meant only the big law firms had access to it. Again, this was 2007.

Technical Review 40

Technical Review Scale Sales Hiring Business 40

Sales Hacker

JANUARY 12, 2021

He’s worked at startups and at large Fortune 500 companies. So we do a lot of work where brands or retailers come and say, “Hey, we want to get some free product out into the marketplace and have some folks actually build reviews around it.” Today on the show we’ve got Mark Levinson. Don’t miss episode #145.

Technical Review 67

Technical Review VP of Engineering Sales Hiring Scale 67

SaaStr

DECEMBER 20, 2019

Befofe that Manny was a Senior Product Manager @ Amazon where he engineered the compensation system for Amazon Associates and Web-Services which accounts for 15% of Amazon’s traffic. This interview originally aired as Episode 229 on April 29, 2019. This podcast is an excerpt from Ashley’s session at SaaStr Europa 2019.

Scale 164

Scale Sales Hiring Construction Education 164

SaaStr

NOVEMBER 21, 2020

How should startups decide which customer segment to focus on? * How should startups think about implementing partnerships? There was a small startup scene. Rob Gonzalez: And so, a lot of people that were doing computer science in Williamstown were thinking about startups back even in the late nineties.

SaaS Payments 293

SaaS Payments Scale Payment Services Payment Solutions 293

SaaStr

JULY 26, 2019

In Today’s Episode We Discuss: * How Eric made his way into the world of startups and SaaS. Why does Eric believe that the bar for execution in SaaS in 2019 is so much higher than in 2009? In 2008 Leah founded TaskRabbit, the leading on-demand service marketplace in the world. What was the founding moment with Zylo?

Sales Hiring 159

Sales Hiring Scale SaaS Payments Sales Recruiting 159

SaaStr

MAY 3, 2019

Before that Manny was a Senior Product Manager @ Amazon where he engineered the compensation system for Amazon Associates and Web-Services which accounts for 15% of Amazon’s traffic. CEOs everywhere are seeking to innovate, but 81% say their teams are not equipped to meet the challenges needed to compete in today’s marketplace.

VP of Engineering 157

VP of Engineering Sales Hiring Technical Review Development Team Review 157

SaaStr

JANUARY 28, 2020

And then I’ve watched, since she made this comment to me about 13 months ago, then I’ve watched with some startups I’ve worked with, where the first marketing hire comes in, and I asked them what their top five priorities are, and then I asked the CEO. Our monthly self-service churn went from like 3% to like 9%, right?

Sales Hiring 232

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 232

OpenView Labs

FEBRUARY 3, 2022

As part of our last three annual finance and operating benchmarks surveys, we’ve asked nearly 2,000 startup founders and leaders of B2B SaaS businesses this simple question: “What’s keeping you up at night?”. It’s simply about which areas startup founders feel like they may be coming up short, not doing enough, or missing the mark.

Sales Hiring 82

Sales Hiring Sales Recruiting Startup Scale 82

Unbounce

JUNE 16, 2020

especially for SMB SaaS startups. These are often built with agencies, consultants, and managed-service-providers (MSPs) in mind. These partners resell your product and benefit from offering ongoing services, usually on a retainer basis. Tom Tunguz, Venture Capitalist at Redpoint. Reseller Programs. Editor’s note.

Outsourcing Services 131

Outsourcing Services Sales Recruiting Scale SaaS 131

Sales Hacker

OCTOBER 7, 2021

The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen. Cassie spent the first pre-SaaS chapter of her tech career in growth roles in subscription and marketplace businesses (TheLadders.com, GLG). Anita Nielsen. You earned your seat at the table.

Scale 137

Scale Sales Recruiting Sales Hiring VP of Engineering 137

FastSpring

MARCH 27, 2023

Founded in 2019, Cognota is the first and only LearnOps platform for corporate learning and development teams. And I just started a consulting business, it was a service business. Ryan Austin 10:33 Yeah, I mean, we really didn’t have a full end to end software business until 2019. And where are you now?

Payment Solutions 136

Payment Solutions Payment Services SaaS Payments VP of Engineering 136

SaaStr

SEPTEMBER 27, 2019

268: Ryan Bonnici is the CMO @ G2, the company that allows you to get the right software and services for your business with over 897,000 user reviews to help you make smarter buying decisions. This podcast is an excerpt of Romain’s session at SaaStr Annual 2019. How does Ryan think about the relationship between the two?

Sales Hiring 141

Sales Hiring Sales Recruiting Scale Software Review 141

SaaStr

JULY 11, 2019

What we try to do is this integration between two or three companies to be so flawless that for the customer seems like it’s only one application, but you are taking advantage of the best E-mail service, the best chat service, the best voice service. Look, it’s 2019, we’re using Slack and E-mail and WhatsApp.

Sales Hiring 270

Sales Hiring SMB Scale Cloud 270

Sales Hacker

AUGUST 18, 2020

But ultimately, who we are today and who we have been over the last several years is really a company that’s been able to aggregate unique data sets across the travel industry, and now we’re moving into adjacent marketplaces as well. Sam Jacobs: Is it a subscription service? So what do we do, right?

Subscription 116

Subscription Payment Features Scale Underperforming Technical Team 116

SaaStr

DECEMBER 10, 2019

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. Chase Merchant Services that we’re now a part of processes $1.2 Well, let’s look ahead to the rest of 2019. Want to see more content like this? A lot of companies show trillion dollar market sizes.

Payment Services 166

Payment Services Merchant Services Payment Solutions Payments 166

SaaStr

MAY 15, 2020

You know, the last time we did this, it was, I think, February 2019, so just a little over a year ago. Did a lot of consulting for high tech startups, I really love the startup space. And then, it’s a two-sided marketplace, so we’ve got subscriber companies that we provide support for the open source that they use.

Sales Hiring 245

Sales Hiring Scale Technical Review Outsourcing Services 245

User Pilot

AUGUST 30, 2023

About the author – Else van der Berg Else has over a decade of experience working for startups and scaleups but is currently an interim Product Lead/Advisor at Value Rebels. She also founded SaaS consulting firm, Sonderhouse , through which she teams up with other experts to provide sound education and coaching for SaaS startups.

Scale 105

Scale Growth Hacking AI Consulting 105

SaaStr

FEBRUARY 7, 2020

When does Karen think is the right time for startups to think about partnerships? Ep 306: Join Bessemer Venture Partners’ Alex Ferrara as he takes a look at trends and predictions for the cloud industry in 2019. This podcast is an excerpt from Alex’s session at SaaStr Europa 2019. What are the red flags? Harry Stebbings.

Scale 204

Scale Underperforming Technical Team Investment Sales Hiring 204

OpenView Labs

NOVEMBER 30, 2021

The new data reveals a similar picture for private SaaS startups. . But top performers have begun to far outpace their peers, especially for startups with less than $10M in ARR, and the gap between the ‘haves’ and ‘have nots’ has gotten wider than ever. That’s triple the rate of 2020 (100%) and double that of 2019 (165%). .

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

Intercom, Inc.

JANUARY 3, 2020

If you’re short on time, here are some quick takeaways: From Superhuman to bedside lamps, we look at the products and technology that defined 2019. Des: This is our 2019 look back where we’re going to talk mostly about things that happened this year, and indeed this decade. The products that defined 2019.

Payment Methods 118

Payment Methods Payment Solutions Technical Review Technology 118

Sales Hacker

FEBRUARY 19, 2019

Outreach’s annual sales industry summit, Unleash, has a speaker lineup for 2019 that is absolutely packed with genius-level sales insights. During her career, she has worked for a unicorn, a tiny startup, a venture capital and a public company. A startup environment is ever changing.

VP of Engineering 13

VP of Engineering Sales Hiring Sales Underperforming Technical Team 13

SaaStr

AUGUST 16, 2019

Ep 257: Justin Welsh is the former SVP Sales @ PatientPop, the startup that offers the first all-in-one practice growth platform that’s HIPAA-compliant and is proven to grow your practice. This podcast is an excerpt of Zach and Ari’s session at SaaStr Annual 2019. Justin Welsh. Zach Perret. They were so intelligent.

Scale 196

Scale Underperforming Technical Team Sales Hiring Interviewing 196

SaaStr

MARCH 20, 2020

317: Rachel Hepworth is VP of Marketing @ Pilot, the startup that offers the best bookkeeping, tax and CFO services for growing businesses. This podcast is an excerpt from Agnes’s session at SaaStr Europa 2019. And I decided that I wanted to join a startup because I was young, I had no responsibilities, risk meant nothing.

SMB 210

SMB Scale Startup Marketplace as a Service 210