The Marketing & Growth Hacking Publication

MARCH 3, 2019

Bad web design is a trend among B2B brands. But you might be wondering, Why are these sites SO bad? The following are some of the most common factors we see behind bad B2B websites. Get your priorities straight by creating a customer-centric team. Automate your Twitter sharing to increase engagement. Write for us.

B2B 40

B2B Underperforming Technical Team Branding Sales Hiring 40

SaaStr

AUGUST 9, 2019

This podcast is an excerpt of Eyal and Megan’s session at SaaStr Annual 2019. Here’s what Eyal and Megan talk about: How to develop software faster. But I think what it boils down to is also how newer technology is being developed and the ability for it to inter-operate with other platforms. Missed the session?

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

Sales Hacker

MAY 8, 2019

A successful close is the end goal that every sales team guns for. But despite a focus on closing sales, it remains one of the biggest issues for teams. In fact, 36% of sales teams regard it as the most challenging part of the sales process, and 28% say it’s their top priority. Giving your sales team highly qualified leads.

Underperforming Technical Team 110

Underperforming Technical Team Sales SaaS Forecasting 110

InsightSquared

MARCH 8, 2021

I came to InsightSquared by way of Olono, which was acquired in 2019. Focus on the things that you can control and work to win, understanding as you engage with your team, or anyone really. I started my professional career in finance and found my favorite days were the ones helping develop and train new team members.

Technical Review 62

Technical Review Development Team Review Underperforming Technical Team Systems Review 62

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. First, what is continuous customer development? This podcast is an excerpt from Robert and Neeraj’s session at SaaStr Annual 2019.

Scale 128

Scale SaaS Payments Sales Recruiting Payment Services 128

ChurnZero

JANUARY 4, 2019

Let’s talk 2019 predictions. But what if you could have a better idea of the changes 2019 has in store for Customer Success professionals? the stuff that Customer Success teams are really meant to do). As the chatbot craze subsides, I anticipate behind-the-scenes AI to become a major trend in 2019.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

SaaStr

JUNE 14, 2019

Finally pre-Salesforce, Dave was CEO @ MarkLogic where he grew the team from 40 to 240 and revenues from $0 to an $80m revenue run rate. Does Dave agree that if the money is on the table founding teams should take it? What are the clear differences between a good book and a bad book? Who is involved? How long does it take?

Sales Hiring 142

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 142

Valuize Consulting

NOVEMBER 3, 2021

A recent Towers Watson study revealed that businesses with a strong employee experience sustained a 4% bump in revenue while those with a poor experience saw revenue fall by 1%. By identifying these critical stages, you can then employ best practices to improve and optimize employee acquisition, engagement and performance.

Underperforming Technical Team 52

Underperforming Technical Team Sales Recruiting Data Sales Hiring 52

OpenView Labs

SEPTEMBER 17, 2019

Lack of segmentation leads to weak product-market fit. This, in turn, signals potential churn, difficulties getting new sales reps productive, below-average win rates, weak pricing power and never-ending product roadmap discussions. Average quota attainment: How much of your sales team reaches quota in a given quarter?

Benchmarks 41

Benchmarks Underperforming Technical Team Scale SaaS 41

Navint

MAY 21, 2019

Recurring Revenue Conference presented by Sutton Capital Partners marked its fifth year on May 1, 2019, in beautiful Marina del Rey, California. Each panelist stressed the importance of providing value, excitement, and experience as critical factors in keeping customers engaged in their subscription. That calculated risk paid off.

Scale 45

Scale Revenue Underperforming Technical Team Business Model 45

Sales Hacker

MARCH 18, 2019

1200 people, 50 speakers, 3 days, ~500 different engaging discussions… So was it worth sounding like Gollum for four days after? And: “Our team has been A/B testing a statistically significant sample of subject lines and now we not only know which is the best, but we can tell you why…”. Absolutely. Think back to about 2014.

Technical Review 68

Technical Review Scale Sales Underperforming Technical Team 68

Sales Hacker

FEBRUARY 1, 2021

Cold outreach strategies that generate engagement [18:02]. Guided selling with Revenue Grid allows you to guide reps step-by-step through every deal, reducing guesswork and increasing consistency so your teams have the best odds with every opportunity in the pipeline. Shopify actually acquired 6 River in the end of 2019.

Underperforming Technical Team 68

Underperforming Technical Team Scale Sales Hiring Systems Review 68

Casey Accidental

NOVEMBER 28, 2023

I’ve had the pleasure of speaking at TCV’s Engage Summit the past two years. The Summit gathered ~40 CPOs and product leaders to chat through topics centered around product development and product-led growth. But similar to Pinterest, it started with one acquisition and engagement loop driving its growth.

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63

Unbounce

DECEMBER 3, 2018

Back in October, we were the first to claim that 2019 will be the year of page speed. Let’s take a closer look at this update and explore why it should play a role in your page speed strategy in 2019. 4 (October 2019). It can help you get faster in ways that translate into higher engagement and conversion rates.

Underperforming Technical Team 111

Underperforming Technical Team Mobile Benchmarks User Experience 111

OpenView Labs

SEPTEMBER 10, 2019

Knowledge Management Fosters Engagement. A more engaged workplace leads to lower turnover. That’s according to a 2017 report by Gallup , showing companies with highly-engaged employees saw 67% less turnover than their competitors. Employee Engagement ? Employee Retention.

Underperforming Technical Team 41

Underperforming Technical Team Management Onboarding Communication 41

Sales Hacker

SEPTEMBER 10, 2018

Bringing salespeople in for an interview before you’ve figured out exactly how you’ll compensate them for their work leaves you in a tongue-tied, unenviable position when eager candidates ask about things like quotas, sales incentives, what data you use to set goals, and how often your team exceeds those goals.

Sales Hiring 82

Sales Hiring Compensation Sales Payments 82

Unbounce

FEBRUARY 27, 2019

In 2019, more than half of all web pages will be loaded on smartphones. They knew mobile speeds impacted their conversions, and they were very interested in using Accelerated Mobile Pages (AMP) to create engaging, faster-loading experiences. Now you needn’t wait for a developer to start creating AMP landing pages. Then publish.

Underperforming Technical Team 111

Underperforming Technical Team Mobile Web Development Web Developers 111

Sales Hacker

MARCH 15, 2022

In the 200th episode of the Sales Hacker Podcast, we have Asad Zaman , CEO of Sales Talent Agency (STA), where he rose through the ranks from AE to CEO, earning recognition as Toronto’s Young Professional of the Year (2019). Sales development school, marketing school, and more for your entire team. powered by Sounder.

Sales Hiring 93

Sales Hiring Underperforming Technical Team Acquisition Development 93

ProfitWell

MARCH 12, 2020

Almost half (49%) of American consumers switched companies in 2019 due to poor customer service. Userlane is designed to help people understand any software, boasting a reduced time-to-value for consumers, along with increased retention and user engagement. Ask different teams about pain points.

SaaS Payments 59

SaaS Payments Subscription Payment Features Payments 59

SaaStr

DECEMBER 23, 2020

Prior to their direct listing in June 2019, Slack raised over $1.3Bn from the likes of Accel, Thrive, Softbank, Kleiner, IVP, T Rowe, GV, and a16z to name a few. How does Tamar structure the customer development process? What channels can teams put in place to have this real-time dialogue with their customers? You don’t.

VP of Engineering 246

VP of Engineering Software Review Technical Review Underperforming Technical Team 246

Sales Hacker

JULY 31, 2020

2 in 5 sellers struggled with mental health in 2019, and these numbers were from last year. So, yes, it’s time to start a conversation about mental health on your sales team. But there is no such thing as only freezing out bad emotions. Clearly, manager performance directly correlates to the team’s ability to generate revenue.

Technical Review 104

Technical Review Development Team Review Underperforming Technical Team Social Media 104

The Marketing & Growth Hacking Publication

FEBRUARY 18, 2019

The duopoly of ad networks and demand-side platforms in 2019 reminds the coexistence between Neanderthals and Homo Sapiens 70 000 years ago. The fact is that Neanderthals weren’t so weak and simple-minded as many people may think. For example, the Epom Market team developed the so-called Bidding Autopilot feature.

Payments 40

Payments Payment Methods Underperforming Technical Team Advertising 40

TriTuns

JANUARY 21, 2020

*This is an updated version of the article , “The Big Bold Future Of SaaS Growth Is Customer Success” that I originally published on Software Executive Magazine in May 2019. This is very bad news for SaaS vendors. Where will you get them or how will you develop them? The Fundamental Shift You Need To Make.

SaaS 71

SaaS Underperforming Technical Team Customer Success Business Model 71

TriTuns

JANUARY 21, 2020

*This is an updated version of the article , “The Big Bold Future Of SaaS Growth Is Customer Success” that I originally published on Software Executive Magazine in May 2019. This is very bad news for SaaS vendors. Where will you get them or how will you develop them? The Fundamental Shift You Need To Make.

SaaS 71

SaaS Underperforming Technical Team Customer Success Business Model 71

SaaStr

JANUARY 5, 2023

Founded in 2019, Laika (an enterprise-ready compliance platform) closed a $50MM Series C by the summer of 2022. They can also help secure the data, reporting, process, and discipline a business need to evaluate progress so it can develop the accountability necessary to drive operational excellence. The path to success is not linear.

Sales Hiring 42

Sales Hiring Acquisition Forecasting Outsourced Development 42

Intercom, Inc.

APRIL 22, 2019

Businesses also win if, as a result of AI, teams are able to create more white-glove moments that turn users into customers for life. Here are five quick takeaways: Businesses focused on scaling need to think of customer support as a revenue team , not a cost center. For us, that first fit was with growing sales teams.

Scale 156

Scale Scaling AI Search Underperforming Technical Team 156

Sales Hacker

NOVEMBER 26, 2019

WHEN : December 9–13, 2019. 2019: LinkedIn’s #1 B2B Sales Expert to Follow. In this session, she’s going to share 2 of the skill sets you need to thrive as a modern seller and give you strategies to implement them in yourself and your team. The Sales Hacker Success Summit will be here before you know it! COST : Nada.

Sales 103

Sales Underperforming Technical Team B2B Technical Review 103

SaaStr

APRIL 16, 2020

Prior to their IPO in April 2019, PagerDuty had raised funding from some of the best in the business including a16, Bessemer, Meritech, Harrison Metal and Elad Gil to name a few. In terms of tone, what is the right tone to approach the broader team with? 326: Gusto’s Lexi Reese walks you through scaling high performance teams.

Scale 180

Scale Underperforming Technical Team Leadership Branding 180

Intercom, Inc.

DECEMBER 19, 2018

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. Lessons learned from scaling a team. It has been a year of extraordinary growth at Intercom.

Scale 150

Scale Sales Recruiting Underperforming Technical Team Sales Hiring 150

Sales Hacker

JUNE 16, 2020

Dr. Gleb is on a mission to protect leaders from dangerous judgment errors known as cognitive biases by developing the most effective decision making strategies. Sales teams have had to adapt to a new normal. And of course our second sponsor is Outreach , the number one sales engagement platform. We’re on iTunes.

Underperforming Technical Team 99

Underperforming Technical Team Government Scale Systems Review 99

SaaStr

OCTOBER 15, 2019

Lots of us fantasize about moving upmarket, but are unsure of how to get started, is it just a matter of hiring a team of SDRs and getting them to hit the phones? You don’t want to fall into a trap of building all this custom stuff, I think you guys all know why that’s a bad idea.

Underperforming Technical Team 156

Underperforming Technical Team Sales Hiring compliance SMB 156

Sales Hacker

DECEMBER 28, 2018

With 2019 is right on the horizon, I’m taking this as an opportunity to look back at the kickass year we had at Sales Hacker. We look forward to engaging with you in new ways very soon! The Scientific Approach To Setting Sales Goals For Your SDR Team by Tito Bohrt. Thanks to ALL our contributors and readers (now over 106k!

Sales Hiring 96

Sales Hiring Sales Underperforming Technical Team B2B 96

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. This podcast is an excerpt of Claire’s session at SaaStr Annual 2019. Our team is in Room 111. They were self taught developers.

Scale 117

Scale Payment Services Payment Methods Sales Hiring 117

SaaStr

JUNE 4, 2019

You have to be listening to customer feedback and incorporating that as you’re developing your messaging, your positioning, your product names. So, one of my personal hero stories in this is the team at Box who and answered to the question, what if you could actually know what your customer’s thinking? I see a few hands.

Sales Recruiting 172

Sales Recruiting Scale Underperforming Technical Team Pricing 172

Incredo

MARCH 20, 2020

The Incredo team switched to a fully remote working system in September 2019. At the beginning it was a bit hard to track the progress of tasks and communicate with team members effectively. Since you started working from home, your whole team already saves around 1 hour of their day.

Underperforming Technical Team 227

Underperforming Technical Team Outsourced Development Systems Review Software Review 227

OpenView Labs

JUNE 23, 2021

” –Jim Collins, The Tim Ferris Show, 2/20/2019. The first step to breaking a bad habit is to understand why it needs to be broken. As Snowflake CEO Frank Slootman says , “Trust your team, it is the only thing that scales.” At the same time, they’ll keep you informed of developments, major and minor. Why change?

Part-Time VPE 71

Part-Time VPE Scale Underperforming Technical Team Outsourced Development 71

OpenView Labs

MAY 6, 2021

Search for your ideal customers by using LinkedIn Premium or Sales Navigator and then select the level of engagement that you want to initiate. . For now, let’s explore some reasons why this is a really bad idea: 1. Matthew Howells-Barby (@matthewbarby) October 25, 2019. For most sales teams, the risk is not worth it.

Outsourcing Services 59

Outsourcing Services Scale Outsourced Development AI Search 59