SaaStr

DECEMBER 20, 2019

292: Manny Medina is the Founder & CEO @ Outreach, the market leading sales engagement platform that turns your team into a revenue driving machine. This interview originally aired as Episode 229 on April 29, 2019. This podcast is an excerpt from Ashley’s session at SaaStr Europa 2019. Loving our podcast content?

Scale 140

Scale Sales Hiring Construction Education 140

Unbounce

FEBRUARY 4, 2019

If you’re a digital marketer in 2019, people are expecting a lot from you. It shows what nearly 400 marketers say their top priorities are for 2019: Source: The 2019 Page Speed Report. But one result here really caught us off guard: only 3% of marketers say they will be focusing on ensuring faster website loading times in 2019?

Marketing 111

Marketing Mobile Engagement Trends 111

User Pilot

JULY 19, 2021

You have to engage with them at various stages in their user journey for a great customer experience. A Customer Engagement Platform (CEP) is an example of a tech solution that can help you achieve a great customer experience. In this article, we look at how Customer Engagement Platforms benefit SaaS companies.

Engagement 98

Engagement Scale Onboarding Customer Support 98

SaaStr

SEPTEMBER 3, 2023

With BEE, teams and organizations of any size can experience an easy, fast way of creating engaging content for their internal and external communications needs. With the help of a super talented, diverse team, BEE has the opportunity to build a terrific brand through authentic storytelling and engaging programs that drive business results.

Consulting 185

Consulting Communication Startup Branding 185

FastSpring

JUNE 11, 2019

To help you accomplish this, we’re sharing a short list of helpful ebooks, webinars, podcasts, books, and blog posts to help you kick off your growth plan for 2019. We hope you’ve found these resources helpful as you go about planning the rest of your 2019! Checkout out our curated list of growth-centric resources below!

Payment Methods 66

Payment Methods Scale Payments Payment Services 66

ChurnZero

NOVEMBER 27, 2019

Top Five Customer SuccessCon Berkeley 2019 Takeaways. Last week ChurnZero sponsored Customer SuccessCon 2019 in Berkley, CA. Wednesday, December 4, 2019 2:00 – 3:00 PM EST. Are you finalizing your new year strategy as you lead Customer Success at your organization?

Scale 75

Scale Sales Hiring Onboarding Customer Success 75

Sales Hacker

NOVEMBER 17, 2020

According to TOPO’s 2019 Sales Development Benchmark Report , best-in-class SDRs generate $415k in pipeline per rep every month. We did this by focusing on three things that help us engage and connect with every lead we have. We did this by focusing on three things that help us engage and connect with every lead we have.

Engagement 97

Engagement Underperforming Technical Team Machine Learning Artificial Intelligence 97

Sales Hacker

DECEMBER 27, 2018

Time for Sales Hacker’s Annual Top 10 Sales Trends and Predictions for the Future of Sales in 2019. Without further delay, here are our predictions of the biggest sales trends in 2019. I know it’s in our upcoming Sales Engagement book in a big way. I think we will see these channels and sources take off in 2019.

Trends 104

Trends Technical Review Artificial Intelligence Sales 104

Intercom, Inc.

DECEMBER 10, 2018

So in-app marketing is especially key to engaging and retaining the users you’ve worked so hard to acquire. In-app marketing is about reaching out to your customers while they’re inside your product to engage, retain, or upsell them. Ask users to rate your app while they are highly engaged. 5 types of in-app marketing.

Marketing 137

Marketing Software Review Systems Review Onboarding 137

SaaStr

MARCH 10, 2022

My quick review of Miami for SaaS: – Met ton great CEOs, including 2 unicorns – 5x the size for SaaS vs. 2019 – Meet some good VPs, etc. 2019: 184 attendees at SaaStr Miami Meet-Up. There just weren’t that many in Miami even in 2019. – Still small – Crypto et. Dominates, not B2B.

Technical Review 221

Technical Review B2B SaaS Engagement 221

ChurnZero

JANUARY 4, 2019

Let’s talk 2019 predictions. But what if you could have a better idea of the changes 2019 has in store for Customer Success professionals? As the chatbot craze subsides, I anticipate behind-the-scenes AI to become a major trend in 2019. In 2019, not only will this trend increase, it will become much more mindful.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

Tom Tunguz

APRIL 7, 2021

Covid altered the way salespeople and marketers engaged their target markets. The majority of that fall occured before Covid in 2019. Travel collapsed, virtual events blossomed, handshakes became Zoom namastes. How did sales efficiency evolve? Across public software companies, the average sales efficiency fell from 0.6

Software 292

Software Travel Sales Metrics 292

Tom Tunguz

SEPTEMBER 1, 2021

The company leverages novel storage techniques to scalably collect data on how users engage with mobile apps and web sites. The company spent $47m in 2019 on sales and marketing, and $52m in 2020, an increase of $3m or 6%, while growing revenues 49%. Amplitude counts Cisco, Adidas, PayPal and CapitalOne amongst its customers.

Metrics 219

Metrics Benchmarks PayPal Enterprise 219

Point Nine Land

JUNE 25, 2019

[link] Two weeks ago we released the 2019 edition of our (in)famous SaaS Funding Napkin. In this post, I’ll take a look at the results of our 2019 SaaS funding survey, how they compare to the results of last year, and will provide some details on the methodology of the survey. What’s changed in 2019?

SaaS 76

SaaS CTO Finance Investment 76

Sales Hacker

MARCH 1, 2019

Sales Engagement: How the World’s Fastest Growing Companies are Modernizing Sales Through Humanization at Scale is a labor of love. Why a Book on Sales Engagement? In December of 2018, I made ten predictions of how sales will continue to change in 2019. The book will be released on March 12, 2019. Reserve your copy now.

Scale 58

Scale Engagement Sales AWS 58

InsightSquared

DECEMBER 20, 2019

Today’s marketing success relies heavily on deep analytics—analytics that allow marketers to act smarter, faster, and with more thoughtfulness than ever before—to not only gain the attention of today’s savvy B2B buyer, but to engage, nurture, and enable that buyer through the end of their decision-making process.

VP of Engineering 62

VP of Engineering Underperforming Technical Team Forecasting B2B 62

The Marketing & Growth Hacking Publication

JANUARY 30, 2019

Mobile App Trend Predictions for 2019?—?Digitechtips Digitechtips Major Mobile Technologies will be in 2019 Other than the internet of Things and artificial intelligence, augmented Reality goes to be pushed ahead by tech giants like Apple and Google. What’s Going to be New in 2019 for Mobile application? Write for us.

Payment Solutions 40

Payment Solutions Mobile Artificial Intelligence Payment Methods 40

CloseSaaS

DECEMBER 23, 2019

In this post, we look back at the sales posts and topics that sparked the most engagement in 2019. Another year is in the books—so it’s time to ready your sales game-plan for 2020.

Sales 52

Sales Engagement B2B 52

SaaStr

JUNE 21, 2019

243: Sara Varni is the CMO @ Twilio, the company building the future of communications allowing you to engage customers like never before on voice, SMS, WhatsApp or Video. This podcast is an excerpt of Ryan’s session at SaaStr Annual 2019. Missed the session? How the company broke into the $2T freight forwarding industry.

Scale 135

Scale Sales Hiring SMB Interviewing 135

ChurnZero

JANUARY 4, 2019

Let’s talk 2019 predictions. But what if you could have a better idea of the changes 2019 has in store for Customer Success professionals? As the chatbot craze subsides, I anticipate behind-the-scenes AI to become a major trend in 2019. In 2019, not only will this trend increase, it will become much more mindful.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

Outseta

FEBRUARY 28, 2019

Two months of 2019 are already behind us—here’s an update on what we’ve been cooking up at Outseta so far this year. Outseta SaaS Consulting Throughout the final quarter of 2018 we saw a significant uptick in user engagement with our product. Documentation on setting up engagement tracking for your own product is available here.

SaaS Payments 40

SaaS Payments Payments Payment Methods Consulting 40

How To Buy Saas

AUGUST 16, 2021

You’re setting out stellar content, but you’re not receiving a notable increase in traffic or engagement. So, In this blog ahead, you will read about the complete guide of SaaS Newsletter and some methods to create engaging SaaS Newsletter with best tools. So, Stay Tuned! What is SaaS Newsletter? The Hustle. LucidPress.

Engagement 52

Engagement SaaS Pricing Education 52

Valuize Consulting

OCTOBER 26, 2021

For recurring revenue organizations, implementing a measurable digital engagement program for Tier 3 and 4 customers is the foundation for achieving industry-leading Net Dollar Retention. But, how do you know if your digital engagement program is actually driving impact for your customers and your business?

Scale 52

Scale Engineering Engagement Scaling 52

SaaStr

APRIL 20, 2021

So on New Year’s Eve Dec 31, 2019, we launched the Free SaaStr University. The engagement on the courses is very high. It’s tough to compete with Twitter and LinkedIn for engagement outside of the SaaStrU courses. We launched it on Product Hunt, and as you can see above — that worked.

Mobile 197

Mobile Content Marketing Engagement SaaS 197

SaaStr

MARCH 16, 2020

Our Instagrams never linked out to any links and we rarely engaged with followers over DMs or through comments. SaaStr Instagram in 2019. Our followers went from 1,292 followers on September 12th, 2019 to 2,556 today (and counting). Here’s what we did to fix and upgrade it: Posting consistently. SaaStr Instagram in 2020.

Social Media 182

Social Media Engagement Startup Scaling 182

SaaStr

AUGUST 9, 2019

This podcast is an excerpt of Eyal and Megan’s session at SaaStr Annual 2019. I know there’s everything written about how 57% or 68% of the buyer journey is done before they engage a salesperson because so many people are researching online. Missed the session? The emergence of new A.I. Vikas Bhambri: Yeah.

SaaS Payments 130

SaaS Payments Cloud Technical Review Scale 130

Tom Tunguz

DECEMBER 6, 2020

Confluent’s annual recurring revenue more than doubled year over year in 2019 and the company reached a $4.5 How do you orchestrate the marriage of code and humans to drive a coordinated engagement with the customer? We look forward to welcoming GC and engaging in great conversation! How do you think about hiring?

VP of Engineering 178

VP of Engineering Sales Hiring Enterprise readiness Software Engineering 178

Sales Hacker

DECEMBER 3, 2019

With sales engagement automation and engagement data you know what salespeople are consuming, what they’re reading, and what they’re delivering to clients and prospects,” says Mary Shea, Principal Analyst at Forrester Research. Forrester reports the revenue impact of modern sales enablement is: 20% revenue lift within 12 months.

Sales Enablement 84

Sales Enablement Artificial Intelligence Branding Sales Hiring 84

SaaStr

SEPTEMBER 20, 2019

This podcast is an excerpt of Naomi’s session at SaaStr Annual 2019. But to the show today, and we have a CMO who’s created marketing campaigns with their company that we’ve all seen, we’ve all engaged with, and for a product that we all love. Missed the session? Fitting your businesses’ product to the market.

Scale 129

Scale Sales Hiring Traceability Acquisition 129

Totango

NOVEMBER 13, 2019

Selected for their programs ability to engage the entire enterprise, driving outcomes for their business and customers. Congratulations again to all our 2019 Hero Award Team winners. Created a consistent process and adoption plan which has resulted in product loyalty, higher adoption, and successful customer outcomes.

Customer Success 48

Customer Success Innovation Enterprise Engagement 48

Sales Hacker

FEBRUARY 8, 2019

Gallup also reports that workers who spent 60-80% of their time away from the office had the highest rates of engagement, which supports the notion that a well-run, disciplined, and motivated remote sales or customer success team can lead to staggering achievements. Codify and Communicate the Rules of Engagement.

Sales 64

Sales Communication Benchmarks Engagement 64

SaaStr

NOVEMBER 2, 2019

This podcast is an excerpt from Robert and Neeraj’s session at SaaStr Annual 2019. Krish Subramanian: Whether it would be engaged with the customer asking them questions related to how their day looks like. The post SaaStr Podcasts for the Week with Chargebee and Glassdoor — November 1, 2019 appeared first on SaaStr.

Scale 125

Scale SaaS Payments Sales Recruiting Payment Services 125

Point Nine Land

JANUARY 17, 2019

It seems like 2019 is starting with a cool down. Considering the waste involved and the scarcity of resources, I hope that initiatives like Little Bird will experience a serious push in 2019, and that change to digital is possible independently from the clerical inertia. Rodrigo Martinez Partner Millennials will rise to power!

Technical Review 40

Technical Review Marketplace as a Service Software Review Venture Capital 40

SaaStr

SEPTEMBER 27, 2019

This podcast is an excerpt of Romain’s session at SaaStr Annual 2019. Ryan Bonnici: And so I really care, at the most, about actually pure dollars in pipeline and that number can’t live unless a salesperson engages with that prospect and then assigns a dollar figure. Missed the session? Using data to your advantage.

Sales Hiring 129

Sales Hiring Sales Recruiting Scale Software Review 129

SaaStr

JANUARY 11, 2020

But we also wanted to track engagement on Quora more closely. And then in 2019, we went further, and for the first time, set actual goals and KPIs. And it wasn’t a total 5 goal until 2019. in 2019 and 2020, folks want data. We’ve written this before, and we’ve seen it again in 2019.

Scale 152

Scale B2C Travel Cloud 152

The Marketing & Growth Hacking Publication

FEBRUARY 21, 2019

Photo by Phil Desforges on Unsplash HypeAuditor has just released “The State of Influencer Marketing 2019: Exploring influencer fraud on Instagram” and this is the most complete research on influencer fraud so far. Automate your Twitter sharing to increase engagement. It’s not a good idea to compare ER of bloggers with ? Write for us.

Growth Hacking 40

Growth Hacking Marketing Engagement Communication 40

User Pilot

JUNE 19, 2023

TL;DR Cohort retention analysis tracks how distinct groups of users engage with the product over a period of time. Cohort retention analysis is the process of tracking user engagement with the product over time. For example, they could use them to maximize upsell opportunities by engaging users with contextual in-app messages.

Retention 98

Retention Social Media Customer Lifetime Value Acquisition 98