SaaStr

APRIL 24, 2021

A lot of our SaaS older times don’t quite know what to make with a lot of B2B startups these days, let alone some public SaaS companies. So many startups these days are claiming they have “ARR” from revenue that … doesn’t recur. Doesn’t ARR stand for Annual Recurring Revenue?

Merchant Services 359

Merchant Services SaaS Payments Payment Solutions Payment Services 359

SaaStr

JUNE 5, 2020

Debt for SaaS companies done right is a gift. Few folks have more data than Nathan Latka and he offers up some insights on how to properly leverage up in SaaS. Geoffrey Moore calls this group the Late Majority and the Laggards in his book Crossing the Chasm , a secret bible for many SaaS CEO’s. . — ed.

Venture Capital 217

Venture Capital Technical Review SaaS Scale 217

Tom Tunguz

JUNE 14, 2022

During the dotcom crash in 2001, the Global Financial Crisis of 2008, and the SaaS corrections in 2014, 2016, and 2018, Lee was either COO/CFO or CFO at Twilio, SAY Media, and Ofoto. Lee Kirkpatrick is no stranger to downturns. We’ll explore: lessons on usage-based pricing throughout Twilio’s evolution.

Management 234

Management Finance Subscription Payment Features 234

SaaStock

JANUARY 25, 2019

The Latin American SaaS landscape is hustling and bustling, having seen more IPOs in the last 6 months than the previous 20 years combined. We will gather 300 leading SaaS founders, executives and investors for three days packed with opportunities and rich exchange of knowledge to push the whole ecosystem forward. Founded : 2011.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

SaaStr

APRIL 20, 2020

The last thing anyone needs is another CRM, another invoicing app, another quoting tool, another recruiting app, etc. More here: If You Have 10 {Unaffiliated} Customers in SaaS — You Have Something. Because SaaS and recurring revenue compounds. But again, SaaS compounds. Don’t quit now.

Scale 318

Scale Payment Features Engineering Product Marketing 318

Agile Payments

FEBRUARY 25, 2019

ACH payments have been around since 1974, and by the end of 2016, the total volume of ACH processing exceeded $40 trillion. Further, credit card decline rates can cause havoc with recurring payments because of much higher decline rates.

Payment Features 77

Payment Features SaaS Payments Payment Methods Payment Services 77

ProfitWell

NOVEMBER 6, 2019

The subscription revenue model is hardly new. But in the past few years, subscriptions have seen a bit of a resurgence. In fact, you'd be hard-pressed to find an industry that hasn't seen at least one subscription success story: Cars. Even the humble houseplant doesn’t seem immune to the subscription economy.

Payment Features 74

Payment Features Payments Subscription Revenue 74

Clouded Judgement

APRIL 26, 2024

FCF Multiples Hit 10 Year Low FCF multiples (for companies with FCF) have hit 10 year lows (tied with Covid lows and early 2016 lows). The promise of SaaS is that growth in the early years leads to profits in the mature years. Companies that do not disclose subscription rev have been left out of the analysis and are listed as NA.

Azure 177

Azure Cloud Software AI 177

Chart Mogul

MARCH 30, 2020

So you're building an awesome subscription business — great! This guide serves as a comprehensive overview of the options available for SaaS businesses. Billing is the lifeline of your subscription business. In this guide, we’re going to teach you what you need to know about SaaS billing systems and how to choose them.

Payment Solutions 52

Payment Solutions Merchant Services Payment Features SaaS Payments 52

Clouded Judgement

JULY 14, 2023

The first half of 2016 also gave us a ~6 month software IPO drought. In late 2015 the Fed rose interest rates for the first time since the financial crisis, and 2016 was an election year (where Trump was elected). After no IPOs to start the year Twilio ended up opening the software IPO market in the summer of 2016.

Cloud 130

Cloud Metrics Scale Software 130

Chart Mogul

APRIL 25, 2019

We took a peek at how our own subscription model and cash flow is affected by the compounding nature of SaaS. Jason Lemkin talks about how SaaS compounds. It’s a pretty simple concept — but it’s incredibly powerful and is big part of what makes SaaS so attractive to private equity and wall street.

Subscription 90

Subscription Payment Features Retention Startup 90

User Pilot

JUNE 19, 2023

There’s no magic number when it comes to conversions, but knowing B2B SaaS funnel conversion benchmarks can benefit any SaaS product manager. In this article, we will discuss the most common B2B SaaS conversion rate metrics and their benchmarks. Education-related SaaS platforms come second with 7.5% adoption rate.

Benchmarks 92

Benchmarks B2B SaaS Payments Payment Methods 92

Chart Mogul

APRIL 20, 2018

I sat down with Ulysses founder Max Seelemann to understand the thinking behind the company's move to a subscription-based model in 2017 which made waves in the software industry. Recurring payments give us planning security and enable deep thought. The economics of perpetual licensing vs. subscriptions.

Payment Features 49

Payment Features Subscription SaaS Payments Payment Services 49

SaaStock

MARCH 20, 2019

As we wrote in our launch post about expanding SaaStock New York into SaaStock East Coast , our main aim is to foster a community of top SaaS companies that spans all the way from Florida to Quebec. The SaaS industry’s beating heart will probably always be New York, and it will also be the home of SaaStock East Coast on June 4-6.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

SaaStr

SEPTEMBER 22, 2021

And they are both incredibly impressive — 118% growth at $3B run-rate and $500m in ARR in software alone may be an all-time record — but also, perhaps not SaaS? #1. It loses money on the hardware (gross margin negative) and the payments solutions have barely a 20%+ margin and constitute the vast majority of revenue today.

Payment Methods 269

Payment Methods Payment Solutions Payments Cloud 269

Hitenism

JANUARY 16, 2017

If Mixpanel stayed on track, it would have had 100 sales reps by 2016. Instead, the company laid-off 18 people at the beginning of 2016—mostly from sales—and they’re not alone. Soon after, fellow high-growth SaaS startup Optimizely had layoffs, too. To put it bluntly, we’ve had it easy in SaaS.

Scale 147

Scale Venture Capital SaaS Headcount 147

Tom Tunguz

JANUARY 1, 2017

They sell their APM software as a perpetual software license in addition to a subscription (SaaS). The company provided full year data through 2016. in revenue through 2016. License software is going in the other direction: License revenue in the nine months ended October 31, 2016 decreased by $2.2 of revenue).

Benchmarks 100

Benchmarks Metrics Software Review SaaS 100

Clouded Judgement

NOVEMBER 3, 2023

Some of these drops rival one of the worst ever software earnings reaction of Tableau in 2016! This is very reminiscent of the Tableau drop in 2016. The promise of SaaS is that growth in the early years leads to profits in the mature years. Bill.com dropped ~30%. Confluent dropped ~40%. Atlassian was down ~10%.

Software Review 161

Software Review Cloud Software Azure 161

Baremetrics

AUGUST 21, 2021

We’ll also share an example of a cash flow statement to bring the concept to life and provide some tips for SaaS businesses seeking to simplify and streamline their cash flow statement activities. Benefits of cash flow planning for SaaS businesses SaaS-specific cash flow problems 1. Multiple debtors and late payments 3.

Payment Solutions 97

Payment Solutions SaaS Payments Payment Methods Software Review 97

SaaS Metrics

MAY 13, 2022

Peppol e-invoicing framework has been the top solution for many countries in conducting safe transactions. Equipment manufacturers and suppliers must register with PEPPOL (Pan-European Public Procurement On-line) by September 2016 to comply with the Department of Health’s e-procurement strategy. first appeared on SaaS Metrics.

Payment Features 52

Payment Features Metrics Strategy SaaS 52

ProfitWell

MARCH 9, 2020

The subscription business model has seen an immense rise in popularity in recent years, and with good reason. The subscription-based economy grew 350% between 2012 and 2019, and subscription businesses grew revenues about five times faster than S&P 500 company revenues during that time. What is subscription marketing?

Subscription 64

Subscription Payment Features Payment Methods Marketing 64

Chart Mogul

DECEMBER 20, 2023

This year has been tough, and the whole SaaS industry has experienced a delayed hangover effect. This year has been tough, and the whole SaaS industry has experienced a delayed hangover effect. Feeding the SaaS Industry with Powerful Insights This year our research went viral. to 3 times faster than their peers.

Scale 52

Scale Subscription Payment Features Benchmarks 52

ProfitWell

SEPTEMBER 27, 2019

Over her more than twenty-year career, Amy Konary has become an expert within the SaaS subscription space. She saw the importance of the subscription economy since her time as an industry analyst for IBC, running the practice on SaaS there for 19 years. It’s about constant improvement, not planned obsolescence.

Subscription 61

Subscription Payment Features Business Innovation 61

SaaStock

FEBRUARY 14, 2019

Latin America is undergoing a digital transformation, and the SaaS community is exploding as a result. The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. Its focus is on businesses in Big Data, mobile, and SaaS. Our agenda is a reflection of the ecosystem.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Intercom, Inc.

FEBRUARY 6, 2020

When Yvonne joined in 2016, the business unit consisted of just 10 people across product, engineering, sales, and marketing. Since then, she’s helped grow the Udemy’s B2B SaaS arm to more than 5,000 enterprise customers, which include the likes of Pinterest, Adidas, and General Mills. Is this something that you can do?’”.

Marketplace as a Service 243

Marketplace as a Service Scale Sales Recruiting Business 243

OpenView Labs

JULY 2, 2020

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. It includes the latest and greatest SaaS pricing resources, as well as some timeless staples.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Point Nine Land

MAY 11, 2023

Speed and Adaptability Will Define the B2B SaaS Winners in the Generative AI (R)evolution Smaller species tend to have shorter lifespans and faster reproductive cycles and can therefore adapt much faster to changes in the environment. Are most SaaS companies going to be replaced by new AI-first startups?

Generative AI 128

Generative AI AI B2B Software 128

SaaSOptics

MAY 19, 2022

Not only is it one of the main drivers of revenue growth for early-stage companies, but it’s a primary goal for SaaS businesses across market stages. For subscription-based SaaS businesses, your customer acquisition metrics indicate how effectively you acquire new users via sales, marketing, or a product-led approach like a free trial.

Acquisition 59

Acquisition Scale Strategy Software Review 59

Tom Tunguz

FEBRUARY 20, 2017

The chart above shows the subscription revenue is roughly at $150 million and professional services revenue is about $35 million this year. In 2015, Mulesoft grew 91% and in 2016 the business grew 71%. Second, new customer contract value has more than doubled from $77,000 in 2014 to $169,000 in 2016.

Metrics 100

Metrics Benchmarks Scale Finance 100

Tom Tunguz

AUGUST 2, 2016

Channel distribution represents one of the biggest and most important changes in customers acquisition for SMB SaaS startups in quite a while. It’s the most successful SMB SaaS acquisition channel ever built. After all, he’s built the most success SMB SaaS channel ever. Thank you, Thomas, for sharing your insights.

Outsourcing Services 107

Outsourcing Services SMB Acquisition Scale 107

SaaStock

MARCH 20, 2019

As we wrote in our launch post about expanding SaaStock New York into SaaStock East Coast , our main aim is to foster a SaaS community that spans from Florida to Quebec. The SaaS industry’s beating heart will probably always be New York, and it will also be the home of SaaStock East Coast on June 4-6. Founded: 2016. ProfitWell.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

Chart Mogul

DECEMBER 22, 2021

Our mission is to build the world’s most powerful subscription analytics platform for the SaaS community. Building the leading subscriptions analytics platform means listening to our customers, and implementing changes to the product that bring them the most value. What’s new in ChartMogul in 2021? We remain committed to that.

Software Review 52

Software Review Systems Review Payment Features PayPal 52

The Angel VC

MAY 12, 2018

In last week's post I shared some thoughts about Dropbox and why, although Dropbox is unquestionably one of the most amazing SaaS companies ever built, I am a tad less confident in the company's long-term future than I am in other SaaS leaders such as Salesforce.com, Zendesk, or Shopify. 3 – It’s a Mouse Hunter! Mind blown.

AWS 187

AWS Scale Subscription Payment Features 187

How SaaS Works

OCTOBER 15, 2019

The How SaaS Works series simplifies the complex world of software-as-a-service (SaaS) into the practical fundamentals for anyone involved in SaaS. Introduction Content marketing combined with search engine optimization (SEO) sits at the top of the list of effective ways to generate leads for today’s best SaaS companies.

Content Marketing 45

Content Marketing Marketing SaaS Scale 45

Intello

FEBRUARY 21, 2018

While working on the investment team at Insight Venture Partners , a global SaaS investor with more than $18 billion in capital and 300+ software portfolio companies, I saw first-hand how quickly the SaaS market was proliferating. Shlomo was constantly tinkering with new products, each of them sold as a recurring subscription.

Scale 52

Scale SaaS Finance compliance 52

User Pilot

JANUARY 12, 2024

In this example, the bar chart compares the number of standard, free, and enterprise invoices created over the last 7 days. A horizontal bar chart comparing invoice creations on Userpilot. A flow chart illustrating a SaaS company’s referral flow. Analyzing event distribution over multiple platforms.

Data 96

Data Scale Payment Features Trends 96

ChurnZero

MARCH 31, 2021

Since 2016, the TrustRadius Top Rated Awards have become the industry standard for unbiased recognition of B2B technology products. Hear from verified users on how much they value ChurnZero: “ChurnZero is well suited for any SaaS company. About ChurnZero: ChurnZero helps subscription businesses fight customer churn.

Technical Review 98

Technical Review Software Review B2B Customer Success 98