Chart Mogul

APRIL 29, 2021

In a recent Act-On and Demand Metric study completed in Q2 of 2016, less than 20 percent of mid-size B2B companies relied on solely inbound or outbound strategies; 84 percent of respondents used some mix of both. Our SDR team strived to contact 40 new accounts/week with highly personalized 1-1 messaging. TechnologyAdvice.

Scale 59

Scale Sales Hiring Strategy Underperforming Technical Team 59

Intercom, Inc.

APRIL 22, 2019

Businesses also win if, as a result of AI, teams are able to create more white-glove moments that turn users into customers for life. Here are five quick takeaways: Businesses focused on scaling need to think of customer support as a revenue team , not a cost center. For us, that first fit was with growing sales teams.

Scale 156

Scale Scaling AI Search Underperforming Technical Team 156

Chart Mogul

APRIL 29, 2021

In a recent Act-On and Demand Metric study completed in Q2 of 2016, less than 20 percent of mid-size B2B companies relied on solely inbound or outbound strategies; 84 percent of respondents used some mix of both. Our SDR team strived to contact 40 new accounts/week with highly personalized 1-1 messaging. TechnologyAdvice.

Scale 52

Scale Sales Hiring Strategy Underperforming Technical Team 52

SaaStr

JANUARY 28, 2020

Aaron : 2016. Jason : 2016. If something bad happens, you’re going to have to cut your burn, probably. There is one thing, I love this quote and it’s a little bit of a crude quote, not that it’s bad language-. What do you do with that lightly toxic person on your team? Jason : All right.

Sales Hiring 205

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 205

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Before that Bob co-founded RJ Metrics, where he built a global base of online retailers leading to their acquisition by Magento Commerce in 2016. What were the core mistakes that he made with RJ Metrics?

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

Intercom, Inc.

NOVEMBER 11, 2021

We had them on the podcast way back in 2016, and they’ve even been a guest contributor to our book Intercom on Onboarding. Samuel Hulick: I actually started as a full stack developer. Back in those days, and this was like over 10 years ago, the developer would get a Photoshop file that had all of the different interface elements.

Onboarding 254

Onboarding Sales Hiring Sales Recruiting Underperforming Technical Team 254

SaaStr

DECEMBER 3, 2020

In Today’s Episode We Discuss: * How Sam made his way into the world of SaaS with Dropbox and how that led to his leading the sales and success team today @ Loom. What was Sam’s biggest lesson from scaling the sales team at Dropbox? Sam Taylor: And so, I joined as a sales development rep at Salesforce, best move I ever made.

Scale 174

Scale Sales Hiring Sales Recruiting Sales 174

OpenView Labs

JANUARY 29, 2020

I actually wrote about the phenomenon , which I called ‘The Slow Death of Freemium’, back in 2016. Freemium Model for SaaS – The Good, The Bad, and The In-between. For certain customer profiles or market segments, it may be necessary to combine freemium with a sales team. Key Metrics to Track for Converting Freemium to Paid.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

Neil Patel

JANUARY 20, 2021

AdExpresso analyzed over 100 million dollars of ad spend and determined the average ad cost for the whole of 2016. Post your team photos like Zappos. Bombarding your fans with 10 poor-quality updates in an hour. We’ll be gathering some key metrics to measure your performance. Step 2: Delve in Deeper to Post Metrics.

Social Media 145

Social Media Software Review Branding Engagement 145

SaaStr

OCTOBER 31, 2019

What I’m going to do is talk a little bit about what we’ve seen over the course of the last year and then also talk about some metrics we track or we encourage our founders to track as they’re building their businesses, and then, lastly, try to go through a few predictions for the next couple of years.

Cloud 100

Cloud Scale AWS Machine Learning 100

Sales Hacker

DECEMBER 11, 2020

Grandma Crisia and I sharing a moment together – 2016. Promote inclusivity and invite your most introverted colleagues to speak and share their ideas in team discussions. Project deadlines are missed frequently in today’s business environment, and nothing bad really happens (most of the time). 2 Be Authentic.

Sales 116

Sales Systems Review Education Underperforming Technical Team 116

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. David, you talked a bit about the team and the founders. David Schmaier: Sure. Matt Garratt: Thank you.

Payment Solutions 149

Payment Solutions Pricing Payments Payment Services 149

GetUplift

MARCH 22, 2019

In it, Dana DiTomaso – THE Google Analytics expert – walks us through the most important reports and metrics to pay attention to and shows us exactly how to use them to optimize various elements of your site, funnels and processes. What metrics should you track. Your three views. Your filters. Setting up and using goals.

Underperforming Technical Team 93

Underperforming Technical Team Software Review Technical Review Metrics 93

SaaStr

APRIL 23, 2019

Henrique: And we grew that company for a while, and sold it in September 2016, and came to college. Henrique: So, we applied to YC with this VR idea, which, looking back, it was pretty bad, but at the time we thought it was great. Anu: And then the rest of the team? The first end team. Henrique: So, one, you need a team.

Sales Hiring 160

Sales Hiring Sales Recruiting Scale Payment Methods 160

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. In 2016, André joined Superlógica Tecnologias, a management system designed to service small businesses with a recurring revenue model. She’ll be talking about her approach to sales as a team sport.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Neil Patel

APRIL 3, 2023

When it begins to underperform. You don’t need a reason to update your content, but if it’s currently performing well, then keep an eye on the changes you make and their impact on your metrics. How the Refresh Impacted Our Metrics The above chart shows 16 months of performance data for this particular blog post.

Underperforming Technical Team 145

Underperforming Technical Team Engineering Social Media Software Review 145

Intercom, Inc.

JUNE 14, 2018

Looking for an example of a happy, high performing product team? I hosted Laura on our podcast to learn everything from why assembling a great product team is like pulling off a heist, to tips for improving collaboration and marrying business needs with user goals. Laura: Metrics one of thing people often ask about.

VP of Engineering 190

VP of Engineering Underperforming Technical Team CTO Coach New CTO 190

FastSpring

OCTOBER 12, 2023

Dave has gleaned some valuable CRO insights since he founded Browser to Buyer in 2016, which he shared with FastSpring CMO and Growth Stage podcast host Dave Vogelpohl in our latest episode. I think SaaS businesses and subscription businesses are particularly bad at having vague, waffley headlines on their homepages,” he states.

Payment Methods 169

Payment Methods SaaS Payments Payment Solutions Payments 169

Intercom, Inc.

FEBRUARY 1, 2018

In August of 2016, Rachel Hepworth embarked on a unique challenge: start a growth marketing team at one of the most successful startups of this generation – one that had long relied heavily on word of mouth. I stumbled upon Eric Ries and Steve Blank, the concept of customer development – it was a revelation.

Growth Marketing 174

Growth Marketing Scale Marketing Outsourcing Services 174

User Pilot

SEPTEMBER 15, 2023

Let’s delve into the key benefits of concept tests: Build Lasting Customer Relationships : When you actively involve your customers in the development phase, it’s not just about getting feedback. Then, respondents answer the same follow-up questions, granting you deeper insights into each idea’s strengths and weaknesses.

Underperforming Technical Team 94

Underperforming Technical Team B2C SaaS Pricing 94

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

User Pilot

JANUARY 12, 2024

It helps product managers motivate teams to action, impress stakeholders, and quickly derive actionable insights. A practical example of a dual-axis chart usage In this example, the dual-axis chart compares sales values and profit margins for each year – from 2016 to 2021. Analyzing team performances.

Data 99

Data Scale Payment Features Trends 99

SaaStr

JUNE 1, 2021

In 2016, Hubspot was still a scrappy player that had only recently IPO’d, with a market cap around $1B. Turns out a founding team of six MBAs creating a full suite of products sold solely to SMBs can become a multi-million dollar public company in nine years – and continue growing rapidly ($77.6 million in 2013 to $115.9

Part-Time VPE 224

Part-Time VPE Technical Cofounder CTO Hire New CTO 224

SaaStr

AUGUST 30, 2019

As for Whitney, she directly leads the organization’s go-to-market efforts, including sales, marketing, business development and customer operations. When is the right time for founders to think about building out their first exec team? How can you develop a winning culture? How did that change her operating mentality?

Sales Hiring 132

Sales Hiring Scale Technical Advisors Underperforming Technical Team 132

Baremetrics

APRIL 16, 2021

This capital should be used for product development and the people required to help you build it. A product already in market that’s generating revenue, a business model you are proving out with metrics, a thoroughly thought through and rational capital plan and some thoughts around potential exits. Debt capital gets a bad name.

Venture Capital 66

Venture Capital Technical Review Underperforming Technical Team SaaS 66

SaaStr

AUGUST 12, 2022

And honestly, right now literally is the worst time to raise VC funding I can think of since 2016. But it sounds like the bad news is you’ve got a limited runway. It’s not the investor’s problem if you have an expensive team. They know everyone, and if they don’t, someone on their vast team does.

Scale 198

Scale SaaS Payments Scaling SaaS 198

SaaStr

JANUARY 21, 2020

Justin used Sales Culture to grow a successful PatientPop team to 140 employees and 55 million in revenue. When I was hired, I came in with one salesperson and zero dollars in recurring revenue and over the next four years grew the sales team to over 140 employees and 55 million in recurring revenue. Want to see more content like this?

Sales Recruiting 261

Sales Recruiting Sales Hiring Scale Sales 261

Sales Hacker

FEBRUARY 7, 2018

Historically, growth of a sales team was based on the revenue starting with $0M on day 1 of the year. However, in a SaaS model , the customer acquisition team can grow revenue to $1M in year 1. If the same team keeps performing at the same growth it will achieve $2M in year 2 – whilst the renewals come in at 100%.

Scale 86

Scale Growth Hacking Scaling Sales Hiring 86

SaaStr

MAY 27, 2020

If you look at this graph, it simply plots out how many people filed in the weeks before 2016, 2017, 2018, 2019, 2020. They don’t want to p**s off management teams that face dilution from down rounds. I don’t think we really know how bad things can be. So let’s put 22 million into perspective.

Technical Review 195

Technical Review Payment Services Payment Methods Development Team Review 195

Chargify

AUGUST 17, 2017

Floyd points out that by 1969 Sears was the largest retailer in the world, but 2016 marked “the sixth year of a $10.4 Analyze metrics. We hope analyzing metrics is automatically one of the first things a SaaS company does when dealing with stalled growth, but it also seemed remiss to not include the obvious in this post.

Scale 53

Scale Sales Hiring SaaS Artificial Intelligence 53

SaaSOptics

AUGUST 16, 2018

He’s seen acquisition of JouleX, when it was bought by Cisco in 2013 for 107 million and he was a member of the founding management team and Vice President of Marketing for Internet Security Systems, where he grew the company from 5 million to over 400 million. I’d like to introduce Brian Parks. Excellent, great. Thank you, Brian.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

He’s seen acquisition of JouleX, when it was bought by Cisco in 2013 for 107 million and he was a member of the founding management team and Vice President of Marketing for Internet Security Systems, where he grew the company from 5 million to over 400 million. I’d like to introduce Brian Parks. Excellent, great. Thank you, Brian.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

He’s seen acquisition of JouleX, when it was bought by Cisco in 2013 for 107 million and he was a member of the founding management team and Vice President of Marketing for Internet Security Systems, where he grew the company from 5 million to over 400 million. I’d like to introduce Brian Parks. Tim McCormick: 00:06:56.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

Upscope

NOVEMBER 14, 2018

If we had funding maybe we'd have different priorities on the speed at which we generate revenue and fund new feature development. Before we launched March 2016 Beta version running for free for a full year. Also, our largest clients gave it out to more team members and per seat means we expand as they expand.

Pricing 40

Pricing Revenue B2B SaaS 40

Sixteen Ventures

DECEMBER 31, 2019

In fact, it was in 2016 I started referring to it not as Customer Success, but as Customer Success-driven Growth, to bring to the forefront the fact that Customer Success is a growth driver; a growth engine. How to Develop a Customer Success Strategy. The Role of Customer Success in… Customer Development.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136