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Quantifying the Financial Impact of Post-Sales Services: Elevating Customer Success to the Next Level of Decision-Making

Valuize Consulting

As the popular saying goes ‘‘If you can’t measure it, you can’t manage it,’’(Bolsinger 2015). Collaborating with Finance to Develop Models Capturing Short-Term Costs and Long-Term Benefits Payback Period (PP): The Payback Period measures how long it takes for an investment to generate cash flows sufficient to recover its initial cost.

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Everything You Need to Know About Credit Card Processing

Stax

Stax Stripe Square PayPal Banks Contract Required No No No No Yes Early Termination Fees No No No No Yes Card Present Processing Pricing $99/month + 8¢ per transaction + interchange 2.9% + 30¢ per transaction (includes interchange) 2.6% + 10¢ per transaction (includes interchange) 2.7%

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5 Interesting Learnings from UiPath at $600,000,000 in ARR

SaaStr

It was founded way back in 2005 as an outsourcing company, then developed Windows software to automate scripts and more, and turned this into a powerhouse for automating complex functions integrating Cloud and on-prem. Even ten years on, in 2015, it still had just 10 full-time employees. 2015: $1m rev. 2014: $500k rev.

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The Three Types of Customer Success Teams

Tom Tunguz

In 2013 and 2015, the discipline’s merits dominated the conversation. The y-axis spans the average contract value (ACV) from $1k to 150k+. Self-serve small ACV companies have developed the hybrid CSAM role ( customer success account managers). Ten years hence, customer success continues to evolve.

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SaaS Rule of 40 Drivers Using KeyBanc’s 2021 SaaS Survey

SaaStr

My first exposure to the “Rule of 40” was through Brad Feld in 2015. Relative to today’s frothy SaaS fundraising environment, capital was comparatively scarce in 2015 when Brad Feld popularized the “Rule of 40.” Rule of 40: Average Contract Value (ACV). ACV – Qualifier: $53k.

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38 Bright Asian SaaS Stars

SaaStock

Founded : 2015. The online platform has a range of functionalities, including e-signature, e-contract, and digital evidence presentation, among others. Launched in 2005 in New York and Guangzhou, Gizwits has become the largest IoT development platform in China, as well as its first PaaS and SaaS platform. Founded : 2015.

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The Playbook to Building a Thriving Sales Culture with PatientPop SVP of Sales Justin Welsh (Video + Transcript)

SaaStr

In January of 2015 I was hired by PatientPop as the VP of sales. We’re going to move into things like learning and development, L&D, building on great career pathing and getting that compensation right and I’ll give you a preview. My velocity lane, PatientPop’s SMB SaaS, eight units a month, $13,500 contract.