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The Perils and Pitfalls of the “Been There, Done That” VP: Posers and Mercenaries

SaaStr

Sometimes it’s VP Sales (OK, often, this is the most common mishire — another post here on what a really great VPS can do for you, and how a poor one can wreck your company, coming). The #1 reason to do a start-up is Career Development. 1/ Want the best startup VP Sales candidates in the world? Only money.

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Vertical SaaS Startups Require Different Go To Market than Horizontal SaaS Companies

Tom Tunguz

Vertical software companies, a recent important trend in SaaS startups, pursue customers only in a particular industry. These are the strategies I’ve observed: All vertical software companies develop uniquely focused products. Not bad for a business founded in 1987. Consequently, CoStar trades at a 9.1x

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Finding the Next Wave of Growth: S-Curves and Product Sequencing

Casey Accidental

The Summit gathered ~40 CPOs and product leaders to chat through topics centered around product development and product-led growth. Most companies when they find product/market fit with their first product only have one acquisition and engagement loop that is successful, and the job of most of the team is to refine and scale those loops.

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Baremetrics’ Josh Pigford on launching – and pivoting – quickly

Intercom, Inc.

Remarkably, the team stuck around with few exceptions. When you see a company pull $10 million in funding and hiring like crazy, it’s easy to want the same for your startup without understanding the stress that comes with it. Josh: I had the idea in October 2013 and launched it mid-November. Hard conversations ensued.

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My First 16: Competing in a Crowd of Incumbents with Mercury’s Immad Akhund

Andreessen Horowitz

So I had this idea for Mercury in 2013, but it didn’t start until 2017. All of these tools that were useful as startups for running your business had improved a lot. When I first started in 2006, everything was really bad. But I focused on a very specific ICP, ideal customer profile, which was an early stage startup.

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Guru’s Rick Nucci on using automation to scale your customer experience

Intercom, Inc.

Businesses also win if, as a result of AI, teams are able to create more white-glove moments that turn users into customers for life. Rick started Guru in 2013, after successfully founding Boomi (a cloud integration and data management company) and selling it to Dell. Kaitlyn : As you mentioned, this is your second startup journey.

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The evolution of Ember at Intercom

Intercom, Inc.

It’s one of those facts of startup life that is easy to overlook, but the success and growth of companies can be deeply intertwined with the technology they use in their stack, and I’d like to explain how that has been the case with Intercom and Ember. There was a time when you couldn’t do anything serious without jQuery.