Baremetrics

AUGUST 1, 2021

This data can prove to be invaluable in understanding which channels to invest in, as well as analyze your marketing department’s core strengths and weaknesses (by comparing your CAC with the industry benchmarks).

Acquisition 98

Acquisition Strategy SaaS Underperforming Technical Team 98

SmartKarrot

MAY 14, 2020

Customers are demanding more from the business in terms of services they can avail and with the month to month subscription plans, it has become much easier for them to switch vendors if their expectations are not met. Before 2000: Call-center, Emails and World Wide Web . Between 2000 to 2010: CRM, Web Channels, Mobile App .

Customer Success 10

Customer Success Technical Review Software Review Business Model 10

SaaStock

MARCH 20, 2019

ProfitWell provides industry standard subscription financial metrics that uncover pockets of hidden revenue through unmatched subscription intelligence. ProfitWell is used by over five thousand subscription companies every day, including Meetup, HubSpot, and Teamwork.com. Founded: 2000. Based in: Boston, MA. ProfitWell.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

SmartKarrot

SEPTEMBER 28, 2020

With the subscription-based economy, it has become much easier for companies to acquire new customers. More than 2000 investors would be attending this event. So, if you are seeking investment for your upcoming projects then this is the place to be and make meaningful connections. Recurring Revenue Conference: April 2021.

Technical Review 10

Technical Review SaaS Customer Lifetime Value Software Review 10

SaaStr

AUGUST 7, 2020

We’ve invested in over 300 companies at Salesforce Ventures and have partnered with both of you closely and it’s been amazing to see this story up close and personal over the years. If you’re going to build a company with Salesforce, who better to invest than Salesforce? These are not simple things to solve.

Payment Solutions 147

Payment Solutions Pricing Payments Payment Services 147

Baremetrics

SEPTEMBER 23, 2021

If you want to get in-depth metrics for your SaaS or subscription business, start using Baremetrics today with a 14 day free trial. It is the sum of all the money spent on acquiring new customers divided by the total number of new customers acquired So, if you have spent $10,000 to gain 2000 new customers, your CAC is $5.

Subscription 102

Subscription Payment Features Churn Acquisition 102

SaaStr

OCTOBER 24, 2019

I’m an entrepreneur-turned-investor, co-founder of an early generation one, SaaS company called Message Labs that we founded in 2000. Jos White : We were fortunate enough to lead a Series A investment into Tradeshift back in 2010, I think. Notion Capital was really the first fund to have the guts to invest in Tradeshift.

Payments 102

Payments Payment Features SaaS Payments Underperforming Technical Team 102

Intercom, Inc.

NOVEMBER 7, 2018

It’s a really useful number to help you calibrate your investment and make sure that you’re making the right decisions for your growth. Multiplying clicks times cost per click tells us that we paid $500 for 10 customers with Ad 1, $1000 for 10 customers with Ad 2, and $2000 for 10 customers with Ad 3. Why does it matter?

Acquisition 202

Acquisition Scale Advertising Customer Lifetime Value 202

SaaStr

NOVEMBER 7, 2019

What you’re not solving for them and how you could be solving it through just integrations, because the reality is organizing an event has 2000 categories of businesses that are involved in one way or another and we couldn’t tackle them all, even if we wanted to. That’s a new area of investment.

Payments 118

Payments Merchant Services Payment Solutions Payment Services 118

Chart Mogul

SEPTEMBER 15, 2023

5 Reasons I Hate the Rule of 40 by Mikael Johnsson, SaaS Nordic While not necessarily completely useless, I would strongly argue that R40 is a metric applicable to the world of PE and public markets investing and is not a good metric for assessing the quality of venture-stage companies. Because this drives investment decisions.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

SaaStock

MARCH 20, 2019

ProfitWell provides industry standard subscription financial metrics that uncover pockets of hidden revenue through unmatched subscription intelligence. ProfitWell is used by over five thousand subscription companies every day, including Meetup, HubSpot, and Teamwork.com. Founded: 2000. Based in: Boston, MA. ProfitWell.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

SaaStr

NOVEMBER 12, 2019

So Pardot, SalesLoft and Calendly, you’re thinking, “How is this random guy from Atlanta 2000 miles away at the starting floor, at the ground floor of three pretty interesting SaaS companies?” But again, that’s when you hit 10 million of recurring revenue. Very simple idea, $2000 bonus for referring anybody.

Sales Recruiting 164

Sales Recruiting Scale Outsourcing Services Sales Hiring 164

SaaStr

APRIL 24, 2020

John Mellor: But then probably the biggest transition was watching Adobe transition into the subscription business model with its Creative Cloud product as it’s known today. ” Clearly, Wall Street and the Adobe team knew the benefit of a subscription business model and the transition into SaaS. And the stock popped.

Scale 214

Scale Leadership Strategy Technology 214

SaaStr

JUNE 7, 2019

To date, Amit has raised $68m in funding for Gong from the likes of Norwest, Battery Ventures, Cisco Investments, and Wing Venture Capital, just to name a few. To date, Amit has raised $68 million in funding for Gong from the likes of Norwest, Battery Ventures, Cisco Investments, and Wing Venture Capital, just to name a few.

Outsourced Development 132

Outsourced Development Outsourcing Services Sales Hiring Scale 132

ProfitWell

FEBRUARY 26, 2020

Focusing on customer retention isn’t just about saving your revenue, it’s about keeping customers happy and willing to continue their subscriptions. Retention is not easy, but to help improve the process, the ProfitWell team suggests investing in a platform that will put retention center stage when growing your SaaS company.

Payment Solutions 52

Payment Solutions Retention Payments Software Review 52

SaaStr

SEPTEMBER 6, 2019

Jon Herstein: Well, I think it’s a question of degree and I think the concern for a software company, in particular a recurring revenue software company, is when the services revenue becomes too big relative to the size of the subscription revenue. But we’re at a point now we’re 2000 employees.

Sales Hiring 132

Sales Hiring Scale Underperforming Technical Team Software Review 132

Kellblog

FEBRUARY 2, 2023

Going forward, while VCs clearly have dry powder , what’s unclear is their willingness to invest it. Some companies treat these as publicity stunts, talking a big vision, but not really investing. It was a flashback to enterprise reporting circa 2000 (back when you had the report backlog ) and I was instantly hooked.

Software Review 120

Software Review Development Team Review Underperforming Technical Team Scale 120

Outseta

MAY 8, 2020

Invest millions of dollars into growth while running your business at a loss. I can assure you that most people in the tech industry spend countless hours thinking about how to make this happen, investing only a fractional percentage of time thinking about their impact. The lack of self awareness is real.

Part-Time VPE 102

Part-Time VPE Fractional VPE Sales Hiring Underperforming Technical Team 102

SaaSHolic

FEBRUARY 23, 2022

We’ve decided to put together a killer list, categorized and organized to help you find and consume world-class SaaS and subscription content from the best people and companies in the market. Christoph Janz Based in Germany, Christoph is one of the most active SaaS investors in Europe, with some very successful investments such as Zendesk.

Venture Capital 52

Venture Capital SaaS Social Media Startup 52

SaaSHolic

FEBRUARY 6, 2023

We’ve decided to put together a killer list, categorized and organized to help you find and consume world-class SaaS and subscription content from the best people and companies in the market. Christoph Janz Based in Germany, Christoph is one of the most active SaaS investors in Europe, with some very successful investments such as Zendesk.

Venture Capital 52

Venture Capital SaaS Social Media Startup 52

Hull

JANUARY 22, 2019

By 2000, cookie-based A/B testing on web birthed the "Conversion Rate Optimization" industry. Brianne Kimmel made the move from marketing through growth to advising and investing. Common ares of ownership we often see include: Payment operations - integration billing, subscription, accounting, and sales opportunity data.

SaaS Payments 77

SaaS Payments Technical Advisors Engineering Payment Solutions 77

SaaStr

MARCH 12, 2019

We have the subscription revenue. The subscription economy. For Slack, it was one that a team sends 2000 messages. Some executive put their career on the line to buy your stuff and walk around saying, “It’s awesome” But things have changed, thanks to you. Totally changes the game. What is your aha moment?

Scale 207

Scale Sales Hiring Revenue VP of Engineering 207

SaaStr

FEBRUARY 22, 2019

Nick Mehta: I remember in 2000, the internet market had fallen apart. ” Nick Mehta: Now, if they’re not, you can say should we invest in enablement to make them successful? If you’re a small company maybe you can’t do that but Gainsight has 600 people, we can choose to invest in enablement.

Sales Hiring 114

Sales Hiring Customer Success Scale Sales Recruiting 114

SaaSOptics

AUGUST 16, 2018

We discuss: How seed and Series A investment criteria differ. We were born and raised and bred serving the needs of early stage emerging and growth SaaS and subscription based businesses. Hear tips on how to find and target the right investors and what to expect from negotiations and due diligence. Thanks, Ari.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SmartKarrot

JANUARY 22, 2021

As we are constantly grappling with the new-generation subscription-based economy, we have learned that a low barrier entry also signals a low barrier to exit. 1995 – 2000: The Rise of Customer-Centric Business Outlook. 2000 – 2005: Customer Relationship Management and Marketing Automation Platforms. Customer Success: Present.

Customer Success 10

Customer Success Scale Artificial Intelligence Cloud 10

SaaSOptics

AUGUST 16, 2018

We discuss: How seed and Series A investment criteria differ. We were born and raised and bred serving the needs of early stage emerging and growth SaaS and subscription based businesses. Hear tips on how to find and target the right investors and what to expect from negotiations and due diligence. Thanks, Ari.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

We discuss: How seed and Series A investment criteria differ. We were born and raised and bred serving the needs of early stage emerging and growth SaaS and subscription based businesses. Hear tips on how to find and target the right investors and what to expect from negotiations and due diligence. Thanks, Ari.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

Aaron Beashel

MARCH 9, 2018

It’s free to send less than 2000 emails per month, with paid pricing plans going up from there. For a SaaS business, this is often via paid subscriptions to the software but could also come from things like payments revenue (Like Square for instance), partnership deals, etc. Factors to consider. Target Market.

Scale 192

Scale SaaS Payments B2B Strategy 192

SaaStr

MAY 30, 2019

So, early in my career, I started in technology a long time ago, and had the privilege of being President and running Rational Software in the early 2000’s and, as you may recall, we sold that. And, whether it be balancing say investment versus growth, or balancing investment in go to market initiatives versus product initiatives.

Scale 142

Scale Leadership Finance Software Review 142

SaaStr

APRIL 7, 2022

Today, every single global 2000 company has somebody thinking about RPA and next year every division within a global 2000 company will think about RPA. Luciana: I had been telling people that the inflection point came when Accel invested, but I guess it was market and product and all that good stuff. No, I’m joking.

Sales Hiring 252

Sales Hiring Scale Sales Recruiting Outsourcing Services 252

Baremetrics

AUGUST 20, 2019

On top of those, they also offer add-on features like custom bots, product tours, an answer bot, and help center articles each for an additional subscription charge. By focusing entirely on low-fidelity wireframes, they’re able to lead the software category and invest everything into this one core value proposition.

Innovation 105

Innovation Payment Methods Payment Solutions Payments 105