User Pilot

MARCH 5, 2024

The use cases for funnel visualization. They are used by marketing , sales, product , and customer success teams to evaluate the effectiveness of their processes and strategies. Product teams can use funnel visualizations to track the performance of their onboarding flows. Let’s dive right in!

Trends 71

Trends User Experience Onboarding Sales Funnel 71

User Pilot

FEBRUARY 18, 2024

You will also see common use cases where Userpilot’s funnel analysis tools come in handy. There are different funnels—sales funnel, onboarding checklist funnel, free to paid conversion funnel, and so on. For example, a steep abandonment rate on a payment page or an onboarding step indicates friction.

SaaS Payments 84

SaaS Payments Payment Solutions Onboarding Payment Methods 84

User Pilot

MAY 6, 2024

The right user onboarding flow won’t only ensure more users understand how to use your product, but it will also keep them engaged. Let’s explore 8 steps for designing the best onboarding process, and share examples from other companies using onboarding software to apply the top strategies.

Onboarding 96

Onboarding Engagement Software Review User Experience 96

User Pilot

JANUARY 12, 2024

But as any data visualization expert will tell you, few things are as annoying as the wrong use of visualizations. This article explores 24 types of charts and graphs and how they are used. The bar chart is a chart for numerical data that uses the length of bars to indicate the size of data points. Analyzing deal pipelines.

Data 92

Data Scale Payment Features Trends 92

User Pilot

NOVEMBER 24, 2023

Curious about how you can use Userlane to grow your product ? We answer these questions in this article and dive deep into the use cases and features that Userlane offers, its pros and cons, along with its pricing. What is Userlane used for? User-specific communication : User onboarding isn’t one-size-fits-all.

Software Review 52

Software Review Underperforming Technical Team Onboarding User Experience 52

User Pilot

NOVEMBER 24, 2023

Curious about how you can use Intercom to grow your product ? We answer these questions in this article and dive deep into the use cases and features that Intercom offers, its pros and cons along with its pricing. The Product Tours add-on contains features that aid onboarding, adoption, and feature discovery.

Software Review 52

Software Review Onboarding AI Search Subscription 52

User Pilot

NOVEMBER 24, 2023

Curious about how you can use UserIQ to grow your product ? We answer these questions in this article and dive deep into the use cases and features that UserIQ offers, its pros and cons along with its pricing. What is UserIQ used for? We also explore an alternative tool that might interest you. Let’s dive in.

Payment Solutions 52

Payment Solutions SaaS Payments Software Review Payments 52

User Pilot

APRIL 10, 2023

This article will show you what an interactive walkthrough and product tour is, the perfect situations to use them, and some best practices that can help you achieve success. You can use them for customer education and user onboarding. They are usually used for complex products with a long learning curve.

Software Review 89

Software Review Education Onboarding Technical Review 89

User Pilot

APRIL 23, 2023

Event-based analytics allows product teams to gain insights into how customers are using their products. With Userpilot, you can set up custom events using APIs, use click tracking , or track custom events without coding to collect data for event analytics. This allows you to use APIs for historical user identification.

User Experience 69

User Experience Onboarding Engagement Data Analysis 69

User Pilot

JULY 14, 2021

Written by content writers who have never used any of those tools, and frankly – have no clue what they are talking about. Because we’re just a different kind of onboarding tool! ?????. It’s also more difficult to use for user onboarding, doesn't offer checklists or resource center. Best for large enterprises.

Underperforming Technical Team 105

Underperforming Technical Team Software Review Onboarding Enterprise 105

User Pilot

NOVEMBER 22, 2023

However, there are many types of data charts, and learning when to use each can become confusing (and sometimes a matter of preference). So, in this guide, we'll go through each one, explain their varieties, and discuss when are the best instances to use them. There are clustered column charts and stacked column charts.

Data 95

Data Scale Trends Engagement 95

User Pilot

JANUARY 12, 2023

There are different user behavior analytics use cases you can implement when conducting user behavior analytics. First, the use cases we’ve put together for this article present different angles of how to act on behavioral data at different stages of the customer journey. Why is user behavior analytics important?

Artificial Intelligence 87

Artificial Intelligence SaaS Software Review User Experience 87

User Pilot

SEPTEMBER 21, 2023

We’ll also cover behavioral analytics tools you can use to understand users better and create flows to boost product experience. This information can then be used to improve the user experience, optimize in-app flows , and boost retention. Funnel analysis using Userpilot. You’re in the right place.

Payment Features 83

Payment Features Customer Lifetime Value User Experience Churn 83

User Pilot

OCTOBER 31, 2023

Onboarding is vitally important for any SaaS owner or product manager. Taking users through your product or service using an onboarding call is a pretty standard part of the customer onboarding process. In this blog, we’ll explore the differences between the two methods – and when it makes sense to use both.

Onboarding 80

Onboarding Scale Customer Success Scaling 80

Intercom, Inc.

MAY 26, 2022

Customer onboarding is the process by which you welcome new customers and get them acquainted with your product. . What does customer onboarding mean? Customer onboarding programs differ by product and target customer. It’s a small touch, but it encourages customers to keep coming back and using the product.

Onboarding 118

Onboarding Education Customer Support Engagement 118

User Pilot

MAY 9, 2024

The customer onboarding process is essential for product success. The article will teach you how to design an onboarding strategy for your SaaS. We also share onboarding best practices and how Userpilot can help you implement them. We also share onboarding best practices and how Userpilot can help you implement them.

SaaS Payments 52

SaaS Payments Payment Services Onboarding Payment Solutions 52

Intercom, Inc.

JUNE 15, 2022

But focusing on the core product can often come at the expense of deeply considering what the onboarding process – the real-world process customers have to go through to start getting value from the product – will be like. Onboarding is critical to the success of your product. the onboarding process, but lost precious time.

Onboarding 194

Onboarding Underperforming Technical Team Software Review Technical Review 194

User Pilot

JANUARY 8, 2024

Looking for customer onboarding practices to implement for your product? Examples show how successful SaaS companies are using these strategies. Features to look out for in the right customer onboarding tool. TL;DR Customer onboarding is the process of guiding new users to understand, adopt, and make the most of your product.

Onboarding 80

Onboarding SaaS ChatGPT Retention 80

User Pilot

JANUARY 11, 2024

With so many options out there for consumers, the FinTech onboarding process is crucial for any FinTech company looking to set itself apart. A seamless onboarding experience , thus, creates the right first impression, setting you up for success. Make the onboarding journey enjoyable by providing clear instructions and guidance.

Onboarding 90

Onboarding Payment Services Customer Success Payment Solutions 90

Inturact

NOVEMBER 28, 2023

Personalized User Onboarding Journeys are tailored experiences designed to guide new users through a software application in a way that is specific to their individual needs, roles, or use cases.

Onboarding 89

Onboarding Software 89

User Pilot

APRIL 9, 2024

What are the best onboarding platforms available on the market in 2024? This depends on your use case. Are you looking for an onboarding solution for web or mobile apps? Do you need it to support customer or employee onboarding processes? Are you after specific features to support your onboarding tasks?

Onboarding 52

Onboarding Software Review Sales Hiring SaaS 52

User Pilot

JUNE 28, 2023

Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward.

Onboarding 70

Onboarding SaaS Payments Payment Services Payment Solutions 70

User Pilot

JANUARY 16, 2024

How do you go about onboarding clients to drive your SaaS success? TL;DR Client onboarding is the process of introducing users to the product and teaching them how to use it successfully. A good client onboarding process reduces the time needed to experience product value. What is new client onboarding?

Onboarding 71

Onboarding Retention Scale Engagement 71

User Pilot

JUNE 15, 2021

UX or CS teams who are trying to improve their SaaS user onboarding experience often ask us: Which software companies have the best user onboarding experiences? When it comes to onboarding a new user, the experience must be obsessively aligned with providing that first moment of value. . Productboard. StoryChief.

Onboarding 145

Onboarding SaaS User Experience Software 145

Intercom, Inc.

SEPTEMBER 17, 2019

Onboarding is a holistic, ongoing process sitting at the intersection of many different teams: product, sales, marketing, customer engagement and business operations. A customer’s onboarding may start with them visiting your website and choosing to purchase your product or service. Onboarding in one part of the app (Platform tab).

Onboarding 188

Onboarding Engagement Education Strategy 188

User Pilot

JANUARY 16, 2024

The customer onboarding process flow chart is a tool that’s essential for optimizing your activation and adoption efforts. TL;DR A customer onboarding process flow chart is a visual tool that outlines the key stages of customer onboarding , aiding SaaS teams in creating consistent and effective onboarding experiences.

Onboarding 83

Onboarding AI Retention Scale 83

Intercom, Inc.

MARCH 3, 2022

Despite how crucial user onboarding is to increasing customer conversion and retention , it’s still somewhat overlooked or brushed off in many organizations that see it as an item to cross off the checklist as soon as the user becomes a paying customer. Successful user onboarding guides users through a series of “aha!”

Growth Marketing 156

Growth Marketing Onboarding Marketing Consulting 156

User Pilot

FEBRUARY 26, 2024

Looking for an effective onboarding automation tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your onboarding automation needs. Let’s get started!

Onboarding 52

Onboarding Software Review Systems Review Pricing 52

User Pilot

FEBRUARY 26, 2024

Looking for an effective new customer onboarding tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your new customer onboarding needs. so you can offer personalized experiences.

Onboarding 52

Onboarding Software Review Systems Review Pricing 52

User Pilot

SEPTEMBER 11, 2023

The ideal user onboarding process is centered around customer needs. This article holds your hand and shows you practical steps to deliver engaging onboarding experiences that drive growth. Additionally, you'll see: Onboarding flow examples from top SaaS companies. How to track onboarding performance and improve.

Onboarding 52

Onboarding Engagement Trends Data 52

User Pilot

SEPTEMBER 11, 2023

The ideal user onboarding process is centered around customer needs. This article holds your hand and shows you practical steps to deliver engaging onboarding experiences that drive growth. Additionally, you'll see: Onboarding flow examples from top SaaS companies. How to track onboarding performance and improve.

Onboarding 52

Onboarding Engagement Trends Data 52

User Pilot

SEPTEMBER 11, 2023

The ideal user onboarding process is centered around customer needs. This article holds your hand and shows you practical steps to deliver engaging onboarding experiences that drive growth. Additionally, you'll see: Onboarding flow examples from top SaaS companies. How to track onboarding performance and improve.

Onboarding 52

Onboarding Engagement Trends Data 52

User Pilot

SEPTEMBER 11, 2023

The ideal user onboarding process is centered around customer needs. This article holds your hand and shows you practical steps to deliver engaging onboarding experiences that drive growth. Additionally, you'll see: Onboarding flow examples from top SaaS companies. How to track onboarding performance and improve.

Onboarding 52

Onboarding Engagement Trends Data 52

User Pilot

SEPTEMBER 11, 2023

The ideal user onboarding process is centered around customer needs. This article holds your hand and shows you practical steps to deliver engaging onboarding experiences that drive growth. Additionally, you'll see: Onboarding flow examples from top SaaS companies. How to track onboarding performance and improve.

Onboarding 52

Onboarding Engagement Trends Data 52

User Pilot

FEBRUARY 27, 2023

User onboarding is one thing that can make or break your product. So how do you make sure how you provide an excellent onboarding experience to your customers? That’s what we explore in this complete guide to user onboarding. That’s what we explore in this complete guide to user onboarding.

Onboarding 95

Onboarding Customer Lifetime Value Engagement Underperforming Technical Team 95

Baremetrics

DECEMBER 7, 2023

But based on the number of requests for worst-case scenarios we've gotten from customers in the past two weeks, there's a non-zero chance you are losing sleep over this if you are a SaaS founder. We want to help, and I believe my experience with other SaaS companies may be useful to you as you plan out your company’s new future.

SaaS Payments 52

SaaS Payments Payment Services Sales Hiring Payments 52

User Pilot

FEBRUARY 26, 2024

Looking for an effective onboarding automation tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your onboarding automation needs. Ready to see Userpilot in action?

Onboarding 52

Onboarding Software Review Pricing Systems Review 52