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Thanks to Onboard, Paddle, Qwilr, and Upzelo for Sponsoring SaaStr Europa 2023!

SaaStr

At SaaStr, our partners are an integral part of our events. At OnBoard , we believe board meetings should be informed, effective, and uncomplicated. Paddle offers SaaS companies a completely different approach to their payments infrastructure.

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Best Business Process Management Software

Neil Patel

There’s a constant war between growing a business and keeping an operation lean, mean, and agile. It’s actually quite simple: business process management (BPM) software. Visualize every process from end to end. The Top 5 Options for Business Process Management Software.

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Payment Facilitation Providers

Agile Payments

Payment Facilitator Provider: Who do you work to become a Payment Facilitator? A Payment Facilitator or PayFac acts as a the Master Merchant. The Payment Facilitator is responsible for regulatory compliance and has financial risk of their sub-users. Payment Facilitation

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Top 7 Payment Processing Services for 2022

Frontegg

With more and more businesses offering their services online, payment processing is now taking centerstage. Let’s check out the best payment processing services you can find today. What is Payment Processing? Top 7 Payment Processing Services.

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PayOps Fact Sheet

Infinicept's PayOps™ platform helps your business onboard and manage merchants so you can generate payments revenue, control your customer experience, deliver an improved product, and increase valuation.

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Payment Facilitation Solutions For Property Management Platforms

Agile Payments

Payment Facilitation allows a SaaS application the ability to accept payments on behalf of its end users. The platform users complete a simple application and in minutes can begin accepting credit cards and in some cases ACH Payments. This ability to onboard clients without having the user apply for a traditional merchant account [that can take days and require supporting documentation like bank statements and tax returns] offers a friction-free onboarding experience.

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Checklist for Finding the Best Payment Aggregation Partner

Agile Payments

The number of SaaS companies looking into payment processing on behalf of their customers is growing rapidly. More and more companies are looking at Payment Aggregation | Payment Facilitation as an attractive option to provide a service that offers fast, easy onboarding for their customers and generate new revenue streams in the process. Payment Aggregator Payment Partner payfac

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Payment Facilitation: What Can Possibly Go Wrong?

Agile Payments

For the SaaS provider, potential advantages in becoming a Payment Facilitator (aka Payment Aggregation ) are compelling: payment facilitation drives ease of client onboarding and unlocks a new stream of revenue generation. payfac

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7 Must-Haves in a Payment Facilitation Partner

Agile Payments

As the idea of Payment Facilitation gains traction, more and more SaaS companies are exploring becoming a PayFac. Conceptually, it is an attractive feature to introduce: fast, easy, onboarding and new means of revenue generation. billion in revenue from payment processing alone by 2021. There exists a number of issues that need consideration prior to becoming a Payment Facilitator or Payfac, however. Payment Partner payfac

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Infinicept PayOps Platform Demo

Infinicept

June 30th at 10:00 AM PT / 1:00 PM ET Join us for a live demo of our PayOps (Payments Operations) Platform. When: Thurs.

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Get More Help With Merchant Onboarding and Get Payments Going Your Way

Software companies are increasingly looking to move up in the payments food chain and play a bigger role. This whitepaper discusses where you'll fit in the chain, your cut of the revenue, and the benefits of becoming a payment facilitator.

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PayFac as a Business Model

Agile Payments

PayFac or Payment Facilitation enables software platforms to both brand and monetize payment processing offerings while at the same time offering instant, hassle-free customer payments onboarding. Payment Facilitation

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The ACH Payment Aggregator Debate: Why Your Business Should Consider a Partnership

Agile Payments

For a business owner, selecting the best and most cost-effective method of accepting customer payments can be confusing and overwhelming, particularly as the range of payment options continues to grow. A payment aggregation solution offers a platform the ability to act as a master merchant and instantly onboard application sub-users. These users can complete a simple form and in minutes begin accepting payments. Payment Aggregator

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Top 7 Reasons For Customer Churn in SaaS and Tips to Address Them

User Pilot

TL;DR Customer churn refers to the rate at which a business loses customers within a specific period. The key difference is that customer churn measures the number of customers a business lost, whereas revenue churn measures the revenue lost due to customer churn.

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Scaling Revenue via Indirect Channels and Platform Ecosystems with Stripe, Box and Slack (Video + Transcript)

SaaStr

Niall Wall, Box SVP of Business and Corporate Development alongside Vicki Lin, Stripe’s Head of Ecosystem and Cecilia Stallsmith, Slack’s Director of Platform Marketing discuss scaling your revenue via indirect channels and platform ecosystems. They talk about how to get started building your ecosystem, measuring the value of that ecosystem and trapdoors to avoid when building your platform. We’re a cloud content management platform.

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Two key ways Payment Facilitation can change your business. Why SaaS platforms should consider becoming a PayFac.

Agile Payments

Payment facilitation, or PayFac allows a SaaS company to act as a master merchant for its client base. The SaaS provider onboards clients via a non-intrusive application process -- making it simple for the user base to quickly begin accepting customer payments by credit card. payfac

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SaaSOps Stories With Michael Weir, Director of Operations at Global Payments

BetterCloud

Michael Weir is a former director of the collaboration operations function at Global Payments, a financial technology services company that has evolved into a global leader in the payments space over the last 53 years.

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Thanks to BrainStorm, G2, G-P, Infinicept, and Laika for Sponsoring SaaStr Annual 2023!

SaaStr

Over the years, BrainStorm has evolved from a training services company to a world-class SaaS platform. Infinicept is a provider of embedded payment solutions.

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11 Best Online Course Platforms (Ultimate Guide for 2021)

How To Buy Saas

Well, that’s enough to motivate yourself to start creating your first course using the best online course platforms. Come out of your comfort zone, choose the best online course platform, and create your course outline for people who are ready to learn something that you already know.

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How To Identify At-Risk Customers & Prevent Churn?

User Pilot

In SaaS, you can grow your revenue only if your churn rate is low, so retaining at-risk customers is crucial. Identifying at-risk customers is crucial for retaining existing customers and growing your SaaS revenue. Kontentino onboarding.

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Announcing multichannel transactional messaging: Make sure your customers get the message

Intercom, Inc.

We’re excited to announce that you can now send transactional messages using Intercom, empowering you to send all your customer messages from one easy-to-use platform. Payment expirations. These transactional messages are an integral part of any customer communication strategy.

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Introducing the ChartMogul Subscription Data Platform

Chart Mogul

Extracting value from revenue data is a vital element in running a successful subscription business. Today, we’re excited to share the next step in the evolution of ChartMogul by launching the world’s first Subscription Data Platform. What is a subscription data platform?

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Thanks to Payhawk, G2, Zoho, Outreach, and Onboard for Sponsoring SaaStr Annual 2022!

SaaStr

Payhawk is the financial system of tomorrow that combines credit cards, payments, expenses, cash management, and pre-accounting into one integrated experience to give you maximum control and visibility over your business spend.

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5 Key Steps to Evolving Your Offering Into a Platform with Eventbrite and Stripe (Video + Transcript)

SaaStr

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. In this session, Renaud and Romain use 5 simple steps to help evolve your offering into its own platform. Renaud Visage : I think there are a lot of different types of platforms.

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Mobile app monetization metrics for subscriptions

Chart Mogul

How do you measure mobile app monetization in the context of subscription revenue? Historically, mobile app monetization has largely been about scaling and optimizing ad revenue from in-app purchases (IAP). Metrics like ARPU and retention are a critical part of this process — scaling to millions of users means that the tiniest optimizations can make the difference between profit and loss. Including non-paying users in revenue calculations can be misleading.

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How to Perform a Customer Churn Analysis in SaaS?

User Pilot

How do you perform a customer churn analysis that gives you the necessary insights to boost retention and grow your SaaS business ? To improve customer retention , personalize the onboarding experience. Keep track of this metric to see the financial impact of churn on your business.

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Automate the Revenue Process in 7 Steps

Sales Hacker

Sales teams feel constant pressure to speed up time-to-revenue and quickly close deals. Some parts of the sales process remain disjointed and even with technology to streamline steps, teams could still be working in silos. 7 sales processes you can automate now.

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Introducing the ChartMogul Subscription Data Platform

Chart Mogul

Extracting value from revenue data is a vital element in running a successful subscription business. Today, we’re excited to share the next step in the evolution of ChartMogul by launching the world’s first Subscription Data Platform. What is a subscription data platform?

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Thanks to BlueSnap, Printfection, Salesloft, Subskribe, and WorkOS for Sponsoring SaaStr Annual 2022!

SaaStr

BlueSnap helps businesses accept payments globally. Our All-In-One Payment Platform is designed to increase sales and reduce costs for all businesses accepting payments. Customers use our platform to drive more leads, reward customers, and engage employees.

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Customer retention is the new conversion

Intercom, Inc.

They help their users be successful, and that means providing great onboarding. At Traction Conference, an event all about how to keep and grow customers and revenue at scale, I explained how to build onboarding based on your customers’ goals, and why when your product improves, your onboarding must improve with it. If you want to build a billion-dollar business, you need to solve the second one. The first business is Yo, and Yo is gone.

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What is eCommerce NPS, and How Can You Drive Sales By Improving It?

User Pilot

A clear and problem-free buyer journey or onboarding experience. NPS vs Customer satisfaction surveys When measuring customer experience for an eCommerce business, three metrics come to mind: NPS, CSAT, and CES. Why is NPS score important for eCommerce businesses?

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10 of the best community platforms for online entrepreneurs

Natalia Luneva

Facebook and Slack used to be the best community platforms for online businesses: they are free, everyone is using them, and they are easy to use. What is an online community platform? Which are the best online community platforms? 2 Tribe, Customizable Community Platform.

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Top 9 Best Influencer Marketing Platforms to Consider in 2021

All that Saas

In this roundup, we are going to have a look at some of the best Influencer Marketing Platforms that you can use to connect with the right influencers, manage campaigns, measure analytics, and a lot more. So, let’s have a look at our list of the best Influencer Marketing platforms in 2021.

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If Business is Growing, Spreadsheets are Slowing You Down

Aysling

If your business is growing, it’s not just growing “up,” it’s growing sideways, at an angle and even – sad to say – possibly contracting in some areas. In short, your back office operations are growing along with your revenue and costs…and your operations deserves to use a task management tool that can handle it all. From taking care of payments, reporting, HR, even freelancer management, a VMS can help your business at whatever stage it’s in (brand new to decades-old).

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SaaS Strategies for Growth

wepay

SaaS business growth isn’t always that different from non-SaaS business growth. At the core, every business of any size has to get business the same way: through selling to customers. For traditional businesses the focus is more on Convert and for SaaS it tilts a bit more toward Retain due to the prevalence of the subscription model. The Software Pricing blog has a simple post listing ten straightforward strategies to help SaaS businesses grow.

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Understanding Subscription Revenue

Baremetrics

Subscription revenue can be defined most simply as a model which generates income from customers through recurring fees that are paid at regular intervals. These can be weekly, monthly, or annual payments. Subscription Revenue Provides a Recurring Payment Cycle 2.

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Hiring for SaaS and ISV customer success

wepay

Hiring is often cited by leaders of platform and ISV companies as one of the single biggest challenges they face. The series covers initial hiring, building a company that people want to work at, what to look for in employees, who to hire, writing a job description, building a hiring process, interviewing process, and onboarding process. “In SaaS Payment MonetizationHiring for SaaS companies is difficult.

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Tuning a SaaS business for growth

wepay

As a SaaS business, or any online software business, moves beyond its startup phase and starts to grow seriously, there is a period of adjustment as the business adapts its operations, sales and other functions to the need for scale. Some of these changes are obvious adjustments – user onboarding needs to be streamlined to drive increased conversion or there won’t be any capability for more rapid growth. SaaS Payment Monetization

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3 Tips to Accelerate You to $100M ARR and Beyond with Payrix Director, Marketing Katie Wickham and Bob Butler, Payrix Chief Commercial Officer (Video)

SaaStr

Wherever you are in your revenue journey, adopting certain growth strategies can help you keep growing fast. Joined by Katie Wickham, Payrix’s Director of Marketing, Butler shares essential tips on accelerating your business to $100 million ARR and beyond. .

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Driving SaaS Revenue Through Customer Success

CustomerSuccessBox

Customer Success has become a must for every SaaS business with the advent of the subscription economy. The success of your business goes hand in hand with the success of your customer. This is highlighted by the fact that the onboarding process is when 50% of the churn happens.