SaaStr

MARCH 12, 2025

A smaller number of high-quality leads that convert at higher rates is vastly superior to a flood of poor-fit prospects. You assembled a talented team, built an amazing product, and established a growing SaaS business. You assembled a talented team, built an amazing product, and established a growing SaaS business.

Sales Hiring 200

Sales Hiring Marketing Technical Review Underperforming Technical Team 200

Stax

MARCH 16, 2025

The average churn rate for the software industry as a whole is 14%. As a SaaS business leader, reducing software user churn is an important part of maintaining your customer base and increasing revenue. TL;DR The average software industry churn rate is 14%, but SaaS companies should aim for under 2%. Looking to measure churn?

Payment Solutions 88

Payment Solutions Software Review Churn SaaS Payments 88

User Pilot

OCTOBER 19, 2024

Satisfaction in SaaS, therefore, isn’t simply about developing a nice product and launching it in the market. Instead, it involves several key aspects, including: Product functionality : The software solves the problems it was designed to solve. Similarly, unhappy customers are more likely to tell others of their poor experience.

Business 111

Business Underperforming Technical Team Customer Lifetime Value Systems Review 111

User Pilot

DECEMBER 31, 2024

Userpilots key features include: No-code Chrome extension for building in-app flows. In fact, it was first created as an analytics tool, and only in recent years has it also developed an engagement suite. According to user review platforms, their plans start at $7,000/year. Userpilot is perfect for non-technical teams.

Technical Review 105

Technical Review Underperforming Technical Team Software Review Onboarding 105

User Pilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? In this round-up, I cover 21 of the best product feedback software solutions. In this round-up, I cover 21 of the best product feedback software solutions. Social listening tools : Software for monitoring online conversations, brand mentions, and trends.

Software Review 52

Software Review Software Social Media Underperforming Technical Team 52

FastSpring

JANUARY 23, 2025

and now very big in the case of, say, a zero, which is cloud accounting software. And when you’re doing the due diligence, there’s only so many assets within a YouTube channel you need to assess. Are you using accounting software? And of course, we need to know how those businesses work here at Flippa.

Scale 120

Scale Entrepreneurship Scaling Underperforming Technical Team 120

BetterCloud

JANUARY 15, 2025

This is why security teams require SaaS security assessments. Taking advantage of an apps coding mistakes, rogue actors can inject malicious programming code into a web page that a user interacts with. It gives the bad actor access to a users browser, hijacks the session, and then redirects the user to malicious sites.

Payment Solutions 52

Payment Solutions Payment Services SaaS Payments Payment Methods 52

User Pilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Best customer success software for startups and small companies. Best customer success software shortlist ClientSuccess – starting from $15,000/year. Defining a customer success tool and other FAQs.

Customer Success 105

Customer Success Enterprise Software Review Startup 105

FastSpring

FEBRUARY 6, 2025

You get to work with a lot of different teams. Is your big company doing a return to office and you have to badge in for four hours every day to sit on Zoom with your team that lives in Virginia? And so you want to make sure that your team is also aligned on what they’re looking for and also where your company is going.

SMB 108

SMB Sales Recruiting Branding Sales Hiring 108

Frontegg

JUNE 23, 2025

Common misconfigurations include exposed storage buckets, excessive permissions, unsecured APIs, and poor network segmentation. Integrating CSPM into DevSecOps processes embeds security checks across the development lifecycle. APIs are common targets due to their accessibility, making secure configuration critical.

Cloud 52

Cloud Underperforming Technical Team Management compliance 52

Scytale

NOVEMBER 4, 2024

Whether you’re a new entrepreneur in the software industry, scaling your startup, or a seasoned SaaS provider, securing a SOC 3 audit report can be a game-changer for your business , helping you strengthen customer trust while demonstrating your unwavering commitment to data security. The good news? For public use. The good news?

compliance 52

compliance Underperforming Technical Team Scale Technical Review 52

How To Buy Saas

JUNE 26, 2025

That’s exactly what ProProfs Knowledge Base software aims to deliver. In this review, we’ll explore how ProProfs Knowledge Base works, the solutions it offers, its standout features (with an in-depth look at each), pre-built templates, real customer success stories, media recognition, awards, security measures, and support.

Technical Review 52

Technical Review Software Review Systems Review Management 52

How To Buy Saas

FEBRUARY 25, 2025

In fact, 92% of businesses say CRM software is crucial to achieving their revenue goals. Effective sales teams are also 81% more likely to be consistent CRM users , underscoring how vital these systems are for success. Its early vision was to end software as we knew it instead delivering enterprise applications via the internet.

Scale 52

Scale Underperforming Technical Team Technical Review Marketplace as a Service 52

User Pilot

MAY 31, 2025

This article will provide an in-depth review of the platform. Well cover its key features, pricing, and real user reviews. Intercom Mobile is a suite of mobile software development kits (SDKs) that lets you embed customer messaging , support, and engagement into your mobile app. What is Intercom Mobile? Source: G2.

Mobile 71

Mobile Software Review Pricing Underperforming Technical Team 71

User Pilot

MAY 29, 2025

Poor mobile UX design leads to high bounce rates, abandoned carts , and negative app reviews. Performance expectations: People using mobile web or app expect speed and instant clarity because theyre often on the go, juggling multiple tasks, or dealing with weak connections. This article will provide an in-depth guide.

Mobile 87

Mobile Underperforming Technical Team Software Review Systems Review 87

FastSpring

APRIL 24, 2025

Since 2010, she’s been leading teams, building websites, web applications for nonprofits, K through 12, higher education, government, businesses of all sizes. I’m sure people that are listening have maybe a personal answer in their mind or some particular thing that, yeah, it’s color coding on websites or something.

Business 108

Business Software Review Underperforming Technical Team AI Search 108

User Pilot

MARCH 30, 2025

Ask users to leave reviews on the app store to add social proof to your app. However, there are good and bad ways to approach this tactic. Asking current users to review your app to increase trust and encourage the algorithm to display your app to more users. comparison posts, product lists, reviews, etc.)

Mobile 66

Mobile Acquisition Software Review Social Media 66

User Pilot

MARCH 5, 2025

That’s where customer engagement software comes in. How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports. Scalability and security: Can the platform grow with your business and protect your data?

Software Review 52

Software Review Engagement Software Scale 52

How To Buy Saas

MAY 28, 2025

Why SaaS Builders Should Care LLM orchestration delivers clear business value to SaaS teams. Users see richer, context-aware features (like smarter chatbots or code assistants) that boost satisfaction and retention. The result is faster AI feature development and fewer manual interventions.

Artificial Intelligence 53

Artificial Intelligence Underperforming Technical Team AI Search Scale 53

SaaStr

JULY 1, 2025

So ICONIQ Growth is back with their 2025 State of AI Report: Survey Overview It has some great data from 300 high growth software companies building AI products. The report notes cost has jumped dramatically in importance due to “commoditization of the model layer with the rise of more cost-efficient models.”

AI 200

AI Software Review Technical Review Scale 200

User Pilot

MARCH 17, 2025

There are plenty of solutions for interactive user guides on review sites, but they dont make the choice any easier. In this post, Ill explain which interactive user guide software is the best fit for your company and needs. But dont worry: I’m coming to help! Limited free plan Pricing available on request for all paid plans.

Software Review 52

Software Review Underperforming Technical Team Technical Review Onboarding 52

User Pilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Poor performance includes slow loading times, complex design, confusing navigation, and unresponsive features. To assign meaning to whether the numbers are good or bad, context is crucial.

Data 105

Data Underperforming Technical Team Outsourcing Services Technical Review 105

Kellblog

JUNE 29, 2025

If consumer packaged goods (CPG) marketers can differentiate rice or yogurt, then we can darn well differentiate enterprise software. Every feature has benefits (the good things that happen when you have it) and consequences (the bad things that happen when you don’t). That is, the staffing profile of today’s software CMOs.

Sales Hiring 93

Sales Hiring Technical Review Venture Capital Underperforming Technical Team 93

SaaStr

MARCH 5, 2025

Manage Team Expectations – Balance transparency with the need to keep the team focused on building the business. Different buyers value different aspects of your business – some want your technology, others your team or customer base. The larger your company, the more delegation capability you’ll need.

Technical Review 206

Technical Review Software Review Development Team Review Sales Hiring 206

User Pilot

NOVEMBER 29, 2024

Teams can use Fullstory’s session replay to: Identify frustration signals like rage clicks or dead clicks to uncover UX pain points. Improve collaboration and break down data silos by sharing session insights directly with your UX, development, or support colleagues. Fullstory session replay. Fullstory session replay viewing controls.

Underperforming Technical Team 105

Underperforming Technical Team compliance Software Review AI 105

Full Session

DECEMBER 23, 2024

Let’s share the top options: FullSession : User behavior analytics software that offers session recordings and replays , dynamic heatmaps , website feedback forms , conversion funnel analysis and error tracking. We’ve got a great list of choices for the Mouseflow alternative that might be just what you need.

Payment Services 52

Payment Services Payment Solutions Software Review Payments 52

Blulogix

JUNE 18, 2025

By BluLogix Team Channel Chaos: How to Monetize Through Partners Without Losing Control—What the MGI Report Says In MGI Research’s 2025 Agile Billing Top 50 Buyer’s Guide , BluLogix earned recognition not just for usage billing and mediation, but for something most billing platforms barely touch: n-tier partner monetization.

Payment Features 52

Payment Features Underperforming Technical Team Outsourced Development Systems Review 52

BetterCloud

MARCH 17, 2025

SaaS budgeting is the process of planning, allocating, and managing financial resources for acquiring and using Software as a Service (SaaS) solutions within an organization. Whether youre new to SaaS budgeting or youre a seasoned pro, theres always something to learn about the best ways to buy software. What is SaaS budgeting?

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

How To Buy Saas

MAY 26, 2025

Picture this youre drafting an email and your software suggests the next sentence with uncanny accuracy, or youre chatting with a customer service bot that feels almost human. As the figure shows, theres often a feedback loop teams analyze data quality by training a small model or using heuristics, then refine the dataset further if needed.

Artificial Intelligence 64

Artificial Intelligence Data Software Review SaaS 64

User Pilot

FEBRUARY 12, 2025

This guide breaks down a simple, step-by-step RCA process designed for SaaS teams. Reviewing customer support activity. software development) to identify causal factors of a specific problem. It could also be due to a price increase that was announced three months ago. Conducting funnel analysis with Userpilot.

Technical Review 59

Technical Review Software Review Churn SaaS 59

Stax

MAY 5, 2025

In recent years, businesses have seen this massive shift from desktop to mobile devices which has forced them to develop apps with built-in integrated payment gateways. A bad payment experience can lose customers and damage your brand. There are many different gateways available, each with its strengths and weaknesses.

Payments 88

Payments Payment Services Merchant Services Payment Solutions 88

SaaStr

JULY 1, 2025

“I just get so much more done today with the AI on the team instead of the humans on the team.” — leading CMO to me, last week. I’ve been in B2B software now for 20+ years (!). Not just the software (with AI). Same APIs, same databases, same development cycles. But that’s just coding.

AI 184

AI Software Review Technical Review Sales Hiring 184

Sales Hacker

MARCH 18, 2025

Prior to Mutiny, Jaleh was the Head of Marketing and Business Development at Gusto, where she grew the company from 500 to 50,000 customers over 4 years. 42:10 The most valuable AI use cases for B2B sales teams. 42:10 The most valuable AI use cases for B2B sales teams. I got to work right away with the enterprise sales team.

Scale 65

Scale AI Marketing Sales 65

SaaStr

JULY 24, 2025

From Jason’s 10-day vibe coding addiction to why Cursor’s $28B bet on Anthropic could implode overnight—plus the brutal math behind why half of all seed funds are about to die. The only counterweight is if LPs eventually withdraw capital due to poor returns, but that’s well outside our event horizon.

Software Review 133

Software Review AI Search Artificial Intelligence Underperforming Technical Team 133

Neil Patel

JULY 16, 2025

Minor issues like slow load times, broken links, and outdated plugins pile up fast and quietly chip away at your site’s performance and lead to a bad user experience (UX). On top of that, poor website maintenance can hurt your SEO, security, and conversions. When’s the last time you checked in on your website’s health?

Underperforming Technical Team 60

Underperforming Technical Team Software Review Systems Review Engineering 60

Neil Patel

JULY 19, 2025

Developing a website that better meets both user needs and business goals. Bad Mobile Experience Is your site the opposite of mobile-friendly? Poor Site Performance Does your site take ages to load — even though you’ve tried everything to speed it up? And that allows your team to publish new content more consistently.

Underperforming Technical Team 46

Underperforming Technical Team Technical Review Scale Mobile 46

Sales Hacker

MAY 13, 2025

He also co-founded WGI Group, LLC, to provide growth capital to early and expansion stage startups in enterprise software, consumer internet and digital media industries. Why software innovation must start with intelligence, not workflow. 29:00 The shift from product-led to intelligence-led SaaS development. But they took over.

AI Search 74

AI Search AI ChatGPT Software Review 74