User Pilot

FEBRUARY 29, 2024

As you’re researching customer analytics platforms, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Customer analytics platforms are specialized tools that allow you to collect and analyze data. Premium version pricing available upon request.) Let’s dive in!

Artificial Intelligence 105

Artificial Intelligence Social Media Software Review AI Search 105

FastSpring

MAY 14, 2024

FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. Set up a demo or try it out for yourself. What FastSpring platform are you using? Click on the Request Access to Private Documents.

Payment Methods 78

Payment Methods Payments SaaS Payments Payment Solutions 78

User Pilot

FEBRUARY 25, 2024

Personalized experiences are becoming standard in the SaaS world. More users are adopting micro-SaaS products for the specialized value and low cost that they offer. Book a Userpilot demo to find out how you can enhance your in-app experiences to keep up with the behavior trends for 2024. Feature tags in Userpilot.

SaaS Payments 105

SaaS Payments Trends Payment Solutions Payment Methods 105

FastSpring

JULY 5, 2023

New Subscription Plan Change History API Now Available to Businesses That Use FastSpring SaaS continues to grow at a rapid clip, and more than ever, we’re used to using subscriptions for a variety of services. We also surface detailed information about each API, such as request header, request body, and response header.

Subscription 99

Subscription Payment Features User Experience Retention 99

User Pilot

MAY 6, 2024

If you use social networking platforms (and who doesn’t), you already know what a user profile is. This article focuses on user profiles in the SaaS context. Technographic details on devices and platforms used to ensure compatibility and support across technologies. Book the demo to learn more! Let’s dive right in.

Payment Methods 105

Payment Methods SaaS Payments Payment Solutions Payments 105

User Pilot

MAY 1, 2024

Book a demo now. Try Userpilot and Take Your Customer Satisfaction to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a user needs analysis? If you’re already using a CRM platform like HubSpot, you can integrate it with Userpilot. Notion’s research participation request pop-up.

SaaS 110

SaaS Interviewing Development User Experience 110

FastSpring

AUGUST 2, 2023

As a startup with only two or three people, it would be absolutely impossible to go international without this kind of platform.” FastSpring provides an all-in-one payment platform for SaaS, software, and digital goods businesses, including VAT and sales tax management, payment localization, and consumer support. Here’s why.

Payment Solutions 142

Payment Solutions Payment Methods Merchant Services AI Search 142

User Pilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. In this article, we will examine what an effective SaaS UX design is, why it’s important, and the best practices to produce a well-crafted design that works. What is SaaS UX design?

SaaS 105

SaaS Interviewing User Experience Onboarding 105

FastSpring

OCTOBER 25, 2023

Q4 sales numbers usually outperform the rest of the year thanks to year-end holidays and their associated shopping cycles — but how much does that trend carry over into software and SaaS sales? FastSpring serves as a merchant of record for over 3500 companies that use our platform every day to sell digital products globally.

SaaS Payments 144

SaaS Payments Payment Solutions Software Review Merchant Services 144

User Pilot

APRIL 3, 2024

Wondering how to create a resource center for your SaaS product? Monday Resource Center is notable for its practical features, like service status checks and feature requests , fostering trust, and user engagement through transparency and co-creation. Then, you’ve come to the right place! Miro’s resource center.

AI Search 105

AI Search Software Review SaaS AI 105

FastSpring

SEPTEMBER 16, 2022

Schedule a demo to learn how we can help you scale across borders to go farther faster. This includes internal data we pulled from 271 global SaaS and software sellers using FastSpring to process transactions last year. How FastSpring’s platform allows companies to test their pricing (2 minutes): Full Videos. About FastSpring.

Pricing 118

Pricing Payment Solutions Payment Services SaaS Payments 118

FastSpring

JANUARY 10, 2023

For example, some solutions are only available for SaaS companies (more on this later), while others can also be used by businesses selling physical goods and/or services. FastSpring: All-in-One Billing Solution for SaaS. Zoho Subscriptions: Online Subscription Billing Platform. FastSpring: All-in-One Billing Solution for SaaS.

Payment Solutions 117

Payment Solutions Payment Features Payment Methods Payment Services 117

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. FastSpring: Your MoR for All-in-One SaaS Billing. FastSpring handles everything from subscription management to international payment processing for SaaS companies.

Payment Services 128

Payment Services Merchant Services Payment Methods SaaS Payments 128

User Pilot

JANUARY 11, 2024

Collect only necessary data and keep requests to a minimum on each page. Always explain why any information is needed before requesting it. Book a demo today to learn more! Offering targeted guides , demos , and tutorials can make users feel valued. Request the bare minimum data necessary for registration.

Onboarding 105

Onboarding Payment Services Customer Success Payment Solutions 105

User Pilot

JULY 31, 2023

Zendesk stands out as a top customer service platform for enterprise companies, providing omnichannel communication and customizable automation features. Zoho Desk proves to be the best option for tracking different customer interactions and requests , featuring multichannel support and AI-powered automation.

Social Media 98

Social Media SaaS Marketplace as a Service Communication 98

User Pilot

MARCH 4, 2024

Book a demo now to begin. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What are user behavior patterns? A good example of progressive disclosure in SaaS is an interactive walkthrough that reveals key activation tasks one step at a time. Ready to begin?

Data Analysis 105

Data Analysis Data Construction Interviewing 105

User Pilot

APRIL 9, 2024

What are the best onboarding platforms available on the market in 2024? To help you make an informed choice, our guide introduces 9 best-in-class onboarding platforms. TL;DR Onboarding platforms allow organizations to design personalized onboarding experiences that enable new users to realize the product value. Ready to dive in?

Onboarding 52

Onboarding Software Review Sales Hiring SaaS 52

User Pilot

DECEMBER 7, 2023

It will also guide you through uncovering and harnessing these insights in your SaaS business. To learn how this can help your business, book a demo today. This can be data from CRM platforms, customer feedback , website analytics, product analytics, social media data, etc. What are data-driven insights? Gather data.

Payment Methods 105

Payment Methods SaaS Payments Data Payments 105

Kellblog

NOVEMBER 21, 2021

Now, let’s dive into the use of demos as a call-to-action (CTA) both on your website and by your sales development reps (SDRs) [1]. “Get a demo” : in use by most others and typically promising a personal 1-1 demo, but sometimes offering to watch a video or join a weekly webinar.

Underperforming Technical Team 128

Underperforming Technical Team Enterprise Development Marketing 128

User Pilot

JANUARY 29, 2023

Appy encourages its customers to leave general feedback and feature requests. Book a demo to learn how Userpilot’s effective features can improve your customer experience. What is product experience in SaaS? Why is product experience important for SaaS companies? What is product experience? Consider a few of them.

Business 98

Business Social Media Underperforming Technical Team Onboarding 98

FastSpring

JANUARY 17, 2023

Most subscription billing platforms let you: Automate invoicing and payments. Many subscription billing platforms won’t cover these essential aspects of managing subscriptions. Plus, you’ll need to consider whether or not the billing platform supports businesses like yours. Offer and manage one-time add-ons, coupons, and more.

Payments 86

Payments Payment Features Payment Methods Payment Services 86

User Pilot

OCTOBER 27, 2023

Even though product demos or presentations may be the best way to explain the product, offer users other ways to experience the value like interactive demos. Userpilot is a product adoption platform that helps companies, small, midmarket, and enterprise alike, to become more product-led. Upsell message created in Userpilot.

Enterprise 105

Enterprise Business Scale Customer Lifetime Value 105

FastSpring

DECEMBER 12, 2022

Many companies that expand globally reach a point where they can’t properly support their international customers with their current payment platform. FastSpring: Merchant of Record for global SaaS companies. 9 other international payment gateways for SaaS and non-SaaS businesses. Learn more here.

Payment Services 131

Payment Services Merchant Services Payment Methods Payment Solutions 131

FastSpring

FEBRUARY 8, 2023

subscription management, payment processing, and more) for SaaS companies. Request a demo or sign up for a free account to learn more. Some subscription management platforms will send out mass updates when they learn about new laws and regulations, but ultimately, your company will be held liable.

Payment Services 78

Payment Services Payments Payment Methods Merchant Services 78

User Pilot

MAY 9, 2024

Book a demo call with our team to get started. While the ideal goal is to constantly surpass your past numbers, here are industry customer satisfaction benchmarks to measure yourself against: CSAT : According to research by Relently , the average CSAT score for SaaS is 76%. Leverage behavioral analytics to understand behavior patterns.

Customer Lifetime Value 105

Customer Lifetime Value AI Search Benchmarks Onboarding 105

User Pilot

FEBRUARY 20, 2023

Pendo is a product adoption platform famous for high-quality analytics solutions. Userpilot is a digital adoption platform with advanced analytics tools , which is a good alternative to Pendo and Amplitude at a fraction of their price. To collect qualitative user feedback and requests , you need a separate Pendo Feedback module.

Software Review 98

Software Review Systems Review Underperforming Technical Team Mobile 98

User Pilot

MARCH 24, 2024

Book a demo now. Try Userpilot and Take Your User Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a user flow? It outlines the decisions the user faces and the steps they take based on whether they’re new to the platform or just coming back. Collect user feedback to improve your user flows.

Payment Solutions 105

Payment Solutions Payments Software Review SaaS Payments 105

User Pilot

JANUARY 22, 2024

What factors should you consider when choosing one for your SaaS business to provide the best assistance to your customer ? In SaaS, the low-touch and hybrid models are more popular, while enterprise software – very high-touch, so consider your industry when choosing the model. Book the demo! Let’s get right into it!

Customer Success 103

Customer Success Sales Hiring Scale SaaS 103

BetterCloud

MAY 17, 2023

We’re thrilled to announce our very first SaaS Management Impact Report: How Automation Eliminates Up to 78% of SaaS Management Work. By maximizing agility and efficiency through effective SaaS management, IT can unlock untapped potential and create new opportunities for value creation. Quick implementation.

Management 52

Management SaaS compliance Innovation 52

User Pilot

NOVEMBER 23, 2023

If you want to see how Userpilot can help you track user behavior, collect feedback, and run experiments, book the demo! Challenges of product management Product managers who try to deliver on the outcome promise face a lot of challenges in SaaS organizations. Userpilot is a product growth platform. Feature request widget.

Scale 105

Scale Underperforming Technical Team Sales Recruiting Software Review 105

User Pilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? Book the demo! Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a product funnel? There are a few good reasons why SaaS organizations love product funnels. Its different stages.

Social Media 104

Social Media Sales Funnel Acquisition Retention 104

User Pilot

SEPTEMBER 11, 2023

Ideas from feature request surveys for developing product roadmap. You can book a Userpilot demo to see how its product adoption and in-app experience-building capabilities will bring customer analytics benefits to you. Feature requests in Userpilot. Refined features and product offerings that cater to customers’ evolving needs.

Underperforming Technical Team 105

Underperforming Technical Team Customer Lifetime Value Retention Engagement 105

BetterCloud

DECEMBER 18, 2023

It is a true testament to the focus and dedication of all of our BetterCloud teams that we have been ranked as repeated leaders across multiple reports, including Grid® Report for SaaS Operations Management and the Enterprise Relationship Index for User Provisioning and Governance Tools. Click here to schedule a demo.

Management 52

Management SaaS Software Review Government 52

BetterCloud

FEBRUARY 6, 2024

The economic shift jolted us all into a new era defined by an increased scrutiny on SaaS adoption and management. Innovation Highlights: Even more ways to customize workflows and actions like onboarding, offboarding with new Dynamic Workflows and If/ Else Branching Automate new tasks like software access requests.

Software Review 52

Software Review Software Innovation Operational efficiency. 52

User Pilot

MARCH 7, 2023

Userpilot’s analytics platform’s key features include feature tagging, custom event-tracking, customer sentiment analysis , and trends overview. Book a demo to see it in action. But if you want a customizable and flexible platform, Amplitude is worth considering over Google Analytics. What is Amplitude?

Retention 98

Retention Data Analysis Scale Data 98

User Pilot

MARCH 23, 2023

What are the reasons for customer churn in SaaS? As a SaaS company, your ultimate goal is to retain customers and keep them happy with your product. Reducing churn is critical for SaaS because it cuts back customer acquisition costs and increases customer retention. Why is preventing churn critical for SaaS?

SaaS Payments 98

SaaS Payments Churn Underperforming Technical Team Payment Methods 98

User Pilot

OCTOBER 20, 2023

Streamlined onboarding, lower user friction, and targeted marketing are just a few examples of sentiment analysis being applied to improve a SaaS customer journey. If you want to gather both qualitative and quantitative data for your sentiment analysis, book a Userpilot demo today to see how! Get your free Userpilot demo today!

Artificial Intelligence 52

Artificial Intelligence Social Media Software Review Technical Review 52