USIO

MAY 16, 2024

Here are some of the most FAQs software companies ask Usio about integrated payments, along with comprehensive answers to help you navigate this critical aspect of your business. Integrated payments refer to the seamless incorporation of payment processing capabilities directly within a software application.

Payment Services 263

Payment Services Payments Merchant Services Payment Solutions 263

SaaStr

OCTOBER 30, 2024

1 Do reference checks Talk to as many founders they’ve invested in as you can and do reference checks. So by the time you get to 8 or 10 million in revenue, if you’re doing software your gross margins should be 80-90% by then, giving you about $8 million of cash to invest back into the company each year.

Venture Capital 306

Venture Capital Software Review Investment Startup 306

Clouded Judgement

JUNE 19, 2024

Q1 was a very weak quarter of software earnings. Generally when you hear “consensus estimates” it refers to revenue and earnings (EPS), but for the purpose of this analysis we’ll just be looking at revenue consensus estimates (as this is the metric these companies are valued off). net retention and CAC payback).

Cloud 318

Cloud GCP(Google Cloud Platform) Software Azure 318

SaaStr

DECEMBER 1, 2021

The state of software buying has changed. During SaaStr Annual 2021, Amanda Malko, CMO at G2, shared a fascinating look at the data that reveals shifting patterns in the way consumers purchase software. . Furthermore, 55% of companies plan to increase software spending in 2022.

Software Review 278

Software Review SMB Enterprise Software 278

SaaStr

DECEMBER 26, 2022

Amanda Malko is CMO at G2, a software marketplace and review site that reaches over 60 million buyers annually across 2000 software categories. In this session, she shares insights and trends from research conducted this year that can help software buyers and sellers make smarter decisions about software and the market. .

Software Review 245

Software Review Software Azure Cloud 245

Stax

JUNE 18, 2025

Software tailored to your industry? TL;DR Vertical software solutions are those that are hyperfocused on addressing the pain points or specific needs of small and medium businesses (SMBs) in certain industries or niches. Vertical SaaS is industry-specific software designed to meet the unique needs of a particular niche or market.

Merchant Services 167

Merchant Services SaaS Payments Payment Services Payments 167

USIO

JUNE 19, 2025

It’s a powerful value-add that makes your software more useful and opens up a new stream of revenue. The Hidden Revenue Machine: Payment Residuals Most SaaS platforms that offer payments earn what’s known as payment residuals , also referred to as revenue share. So don’t just build tools.

Payments 130

Payments SaaS Payments Payment Services Payment Solutions 130

Payrix

FEBRUARY 4, 2025

A master merchant, often referred to as a payment facilitator or merchant aggregator, is a third-party agent that acts as the link between acquirers and online merchants. The master merchantis the primary account holder for a payment processing system, overseeing and managing multiple subordinate accounts, often referred to as sub-merchants.

Merchant Services 130

Merchant Services Payment Services Payments SaaS Payments 130

Tom Tunguz

JULY 10, 2022

Let me tell you a tale of two software sales processes. She refers you to a friend, who buys software from you and then tops up again. Take 1: An ambitious account executive engages a sales prospect and hustles to sell the customer a mega contract that consumes nearly the entirety of a budget. ” The customer is in control.

Strategy 356

Strategy Sales Compensation Retention 356

SaaStr

JUNE 28, 2025

The diversity demonstrates the breadth of enterprise software innovation ready for public markets. AI integration advantage : 47% of Technology, Media & Entertainment companies in the 2024-Q1 2025 IPO cohort reference AI in their filings, showing how SaaS companies are leveraging AI for competitive advantage.

Payments 176

Payments SaaS Payments Payment Services AI 176

USIO

JULY 1, 2024

In the competitive world of Software as a Service (SaaS), generating recurring revenue is essential for sustainable growth. How to Implement a Referral Program: Create a Referral Incentive : Offer existing customers a discount, a free month of service, or other perks for every new customer they refer.

Payments 306

Payments SaaS Payments Payment Solutions Payment Services 306

SaaStr

JULY 22, 2021

Ultimately, almost all software companies end up getting 20-50% or so of their new customers from their existing customers once they hit scale. To get that word-of-mouth/viral/refer ral engine going faster. The more you share success with your existing customers — the more they will refer more of their friends to you.

Sales Hiring 358

Sales Hiring Scale Customer Success Branding 358

SaaStr

JUNE 27, 2020

Easy / quick back-door reference checks. Formal reference calls. Do you own the software you claim you own? Typical pre-term sheet diligence for Seed or Series A: A couple of customer calls. Often just 2 or 3. But quickly confirm they love the product. Basic financials and model review. But often only a cursory one.

Software Review 320

Software Review Banking Education Software 320

Clouded Judgement

DECEMBER 21, 2023

Subscribe now Is Software Rebounding? This is the first quarter we’ve heard that message, and a good leading indicator for the rest of the software buying universe. I’m calculating FCF by taking the Operating Cash Flow and subtracting CapEx and Capitalized Software Costs. net retention and CAC payback).

Cloud 184

Cloud Software Benchmarks Retention 184

Clouded Judgement

APRIL 11, 2024

Is Software Rebounding? Azure has gone back above trend as they’ve benefited quite a bit form the recent AI boom There’s many ways of answering the question of “is software rebounding” when looking at performance from Q4. Some software companies also have seasonality in the “payback.”

Cloud 184

Cloud Software Azure AWS 184

Clouded Judgement

OCTOBER 3, 2024

It’s still rough out there selling software! Generally when you hear “consensus estimates” it refers to revenue and earnings (EPS), but for the purpose of this analysis we’ll just be looking at revenue consensus estimates (as this is the metric these companies are valued off).

Cloud 167

Cloud Software Benchmarks Retention 167

SaaStr

APRIL 29, 2021

Shopify doesn’t call its non-software revenue “MRR” A small but interesting note. Most of Shopify’s revenue isn’t SaaS per se anymore, and it only includes actually software revenue in its MRR calculations. #4. Now clearly a fintech with a layer of software underneath. And a few bonus notes: #6.

Merchant Services 312

Merchant Services Payment Methods SaaS Payments Payments 312

Clouded Judgement

JANUARY 24, 2025

Every week I’ll provide updates on the latest trends in cloud software companies. In AI terminology, “generalizing” refers to a model’s ability to apply learned knowledge to new tasks or unseen data. Follow along to stay up to date! Revenue multiples are a shorthand valuation framework.

Enterprise 157

Enterprise AI Cloud Artificial Intelligence 157

Payrix

MARCH 20, 2024

In a market shaped by fierce competition, emerging technologies, and dominating customer expectations, B2B software companies have evaluated many angles of differentiation to keep the attention of their customers. Among the most recent strategies proving successful for software companies is Embedded Payments.

Payments 147

Payments Embedded Payments Payment Services Payment Solutions 147

User Pilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? In this round-up, I cover 21 of the best product feedback software solutions. In this round-up, I cover 21 of the best product feedback software solutions. Social listening tools : Software for monitoring online conversations, brand mentions, and trends.

Software Review 52

Software Review Software Social Media Underperforming Technical Team 52

SaaStr

MAY 2, 2025

“The Last Generation of Human-Only CEOs: Marc Benioff’s Bold Vision for the AI-Augmented Enterprise” Marc Benioff was kind enough to join SaaStr for the first time to do a truly deep dive on what AI means in business software today. It’s a good one. Top 5 Unexpected Learnings: 1. .”

AI 237

AI Enterprise Scale Airlines 237

Clouded Judgement

JUNE 20, 2023

The question on everyone’s mind - when will we see software re-accelerate? The real headwinds to software (tougher expansion, longer sales cycles / procurement, slower new business, budget crunches / RIFs, etc) started last August. And I’m optimistic we’ll see reacceleration in software by the end of the year.

Cloud 167

Cloud Software Benchmarks Scale 167

SaaStr

SEPTEMBER 7, 2024

You really have to do it all now to build a true platform for SMBs: software, payments, payroll, marketing, workflow and more. They refer all single-user prospects to a competitor — right on their website. And why is Vertical SaaS thriving today? I did a deep dive with founder CEO Daniel Lang here: A few key take-aways: #1.

SaaS Payments 306

SaaS Payments Payments Payment Methods SMB 306

Clouded Judgement

APRIL 12, 2023

Less than half of the software universe is guiding above consensus, and the median guide has gone from ~2.5% This quarter more than half of cloud software businesses missed next quarters consensus. I’m calculating FCF by taking the Operating Cash Flow and subtracting CapEx and Capitalized Software Costs.

Cloud 167

Cloud Software Benchmarks Retention 167

FastSpring

NOVEMBER 1, 2024

These events are more than just sales — they are massive ecommerce festivals that drive consumer behavior, presenting significant opportunities for even SaaS, software, mobile game, and other digital product companies to boost revenue. Among these, Singles’ Day on November 11 stands out as the biggest.

Payment Methods 171

Payment Methods Merchant Services Payments Scale 171

User Pilot

OCTOBER 10, 2024

The SaaS user onboarding process is the guidance that users go through from the moment they sign up for a software product. SaaS customer onboarding is the process of helping new users get started with a software-as-a-service product. What is customer onboarding in software? What is the onboarding lifecycle of SaaS?

Onboarding 105

Onboarding SaaS Software Communication 105

Clouded Judgement

SEPTEMBER 12, 2023

Generally when you hear “consensus estimates” it refers to revenue and earnings (EPS), but for the purpose of this analysis we’ll just be looking at revenue consensus estimates (as this is the metric these companies are valued off). Some software companies also have seasonality in the “payback.”

Cloud 176

Cloud Software Benchmarks Retention 176

SaaStr

DECEMBER 11, 2020

Now more than ever, an independent software vendor’s (ISV’s) path to profitability depends upon the strength of their go-to-market strategy. To help you accurately gauge your business’ channel proficiency, take a moment to download your complimentary copy of our latest white paper— The Software Vendor’s Guid e To C hannel Maturity.

Scale 286

Scale Scaling Marketplace as a Service Cloud 286

TechEmpower SaaS

NOVEMBER 13, 2023

Maybe those references to TFA sound like bragging, or he thinks “passion for numbers” sounds silly. To get to what’s right for you, you need a tech partner with a deep understanding of your business needs, software development experience, data engineering skills and AI expertise.

Generative AI 443

Generative AI Artificial Intelligence AI New CTO 443

Payrix

FEBRUARY 4, 2025

To operate as an integrated software vendor (ISV) or payment facilitator, a software company requires a relationship with an acquiring bank and a payment processor. Choosing the right payment processor is key for software companies. in-person) and card-not-present (i.e. online) payments.

Payment Services 130

Payment Services Payments Merchant Services Payment Methods 130

Tom Tunguz

NOVEMBER 12, 2020

His main innovation is to write small notes that cross-reference each other. Then, as new ideas emerge that reference each other, update these notes continually. are two of the most popular software companies building tools to support Zettlekasten. Roam Research and Obsidian.md They have different philosophies.

Innovation 263

Innovation Startup Pricing Strategy 263

FastSpring

OCTOBER 25, 2023

Q4 sales numbers usually outperform the rest of the year thanks to year-end holidays and their associated shopping cycles — but how much does that trend carry over into software and SaaS sales? We’ve analyzed aggregate sales data to give you insights into just how important Q4 can be for your software, SaaS, or other digital goods business.

SaaS Payments 158

SaaS Payments Payment Solutions Software Review Payment Methods 158

SaaStr

MARCH 18, 2025

Software engineering teams have been early adopters of AI coding assistants precisely because they provide an immediate, measurable lift. Creating a Data Moat A “data moat” refers to a unique and defensible data set providing competitive advantage. This is exactly backward.

Technical Review 179

Technical Review Artificial Intelligence AI Marketplace as a Service 179

SaaStr

FEBRUARY 8, 2024

The fundamental reason is if you talk to any software/SaaS business truly at scale, you’ll hear one common theme — they get 80%+ of their new customers from word-of-mouth. It takes time here, often a few years for enough happy customers to refer you enough other happy customers to really matter. I used to not believe in NPS.

Scale 268

Scale Engineering Acquisition Metrics 268

Tom Tunguz

JULY 7, 2022

Novel infrastructure often enables new software. We refer to each wave by its architecture advance: internet, mobile, cloud, data lake, single-page apps, containers, serverless. In a few years, data startups, consumer apps, and software vendors will rise and grow - the same as today. ” Or Web2.0 At the time, it made sense.

AWS 244

AWS Government Innovation Cloud 244

SaaStr

SEPTEMBER 10, 2020

If they didn’t … For your prospective VP of Product, did her top 2 hires ship amazing software? Talk not just to the VP’s references, but to the top 2 direct reports that they hired. And figure out if they really are great: For your prospective VP of Sales, did her top 2 hires at least crush it and blow out their quotas ?

Part-Time VPE 351

Part-Time VPE Sales Hiring CTO Hire Sales Recruiting 351

Payrix

JUNE 4, 2024

What do merchants want from their software providers? This is a question that keeps many software companies up at night, and Leah Asdell, Head of Partner Marketing and Content Strategy at Worldpay for Platforms. They want assurance that their data is secure, and software providers need to clearly communicate their security measures.

Payments 147

Payments Merchant Services Embedded Payments Payment Solutions 147