Stax

MAY 13, 2025

Fee structures matter; understand the differences between interchange plus, flat rate, tiered, and subscription pricing to find the most transparent and cost-effective option. Credit card merchant services are the systems, tools, and agreements that allow businesses to accept payments via credit and debit cards.

Merchant Services 88

Merchant Services Payment Services Payment Methods SaaS Payments 88

Intercom, Inc.

OCTOBER 16, 2019

No matter the specifics of how your company adapts and grows, it’s crucial to be aware of how your pricing strategy relates to other aspects of your business. It’s all too easy to make the mistake of adopting a pricing model that is ill-suited to other aspects of your company, such as the go-to-market strategy or sales strategy.

Business Model 195

Business Model Scale Pricing Payment Methods 195

User Pilot

JUNE 10, 2024

Researching customer onboarding strategies for your SaaS product? The article shares 17 tried-and-tested customer onboarding tactics that will help you build delightful user experiences and drive product growth. Create a welcome series of in-app and email messages to greet users and kick off onboarding. Ready to dive in?

Onboarding 105

Onboarding Strategy Social Media Churn 105

Blulogix

DECEMBER 26, 2024

By Inga Broerman Building a Competitive Edge Through Channel Partnerships In an increasingly competitive subscription economy, channel partnerships have become a beacon for businesses seeking scalable growth and sustainable revenue streams.

Payments 52

Payments Payment Features Payment Services Scale 52

Stax

MAY 23, 2025

Behind the scenes: key components of integrated payments In order for integrated payments to work, youll typically integrate with a payment gateway or payment facilitator (PayFac). This involves: Merchant onboarding: Collecting business details and verifying accounts so your users can start accepting payments.

Payments 88

Payments Payment Services Merchant Services SaaS Payments 88

FastSpring

DECEMBER 7, 2022

Chargebee is a robust subscription management platform. However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. Zoho Subscriptions. Remitting taxes at the end of the year.

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148

User Pilot

JANUARY 15, 2025

Let’s be honest, onboarding in SaaS can feel like navigating a labyrinth. As product managers and onboarding specialists, you’re juggling a million priorities: feature adoption, activation milestones, reducing churn… And crafting the perfect email sequence that guides users to success? What are they?

Onboarding 52

Onboarding Benchmarks Engagement Data Analysis 52

User Pilot

APRIL 14, 2023

Having an effective SaaS onboarding strategy is essential to user success and, by extension, customer retention. If you don’t make your onboarding flow as streamlined as possible, you could struggle to retain customers in the long run. The product, sales, marketing, and CS teams all play a role in the onboarding concerto.

Onboarding 98

Onboarding Technical Review Strategy Software Review 98

FastSpring

APRIL 1, 2021

In this piece, I will walk you through a few strategies you can use to increase your free trial conversion rate. It provides insights into product functionality and onboarding. Or maybe the onboarding process is too complicated. Inefficient or broken onboarding experience. It requires strategy and near-perfect execution.

Payment Solutions 138

Payment Solutions SaaS Payments Payment Methods Strategy 138

Blulogix

JANUARY 14, 2025

Schedule a Demo Today Why ERP Systems Fall Short for SaaS Companies ERP systems excel at post-invoice processes like financial reporting and accounts receivable. This leads to delayed invoices, inaccurate charges, and customer disputes. ERP systems lack the flexibility to support these adjustments.

Payment Features 52

Payment Features Scale SaaS Subscription 52

BetterCloud

MAY 23, 2025

However, this fragmented approach can create significant challenges like inflated IT budgets and an increase in security vulnerabilities since the attack surface is larger. Here are key strategies to consider for consolidating and simplifying your tech stack.

Technical Review 52

Technical Review Strategy Government Systems Review 52

How To Buy Saas

MAY 29, 2025

. ” In practice, this means executives can simulate scenariossuch as projecting how a price change affects revenueand refine strategies accordingly. The payoff is faster, more confident decisions: AI-augmented analytics have become indispensable tools in corporate strategy and finance teams.

Artificial Intelligence 59

Artificial Intelligence Payment Services Payments SaaS Payments 59

Subscription Flow

DECEMBER 12, 2024

Businesses following the right strategies are experiencing a growth boom. The purpose of the revenue growth management strategy is to steer a business in an organized, and sustainable direction. Revenue growth management (RGM) is a business strategy centred around maximizing revenue, and driving sustainable profitability.

Payments 52

Payments Payment Services SaaS Payments Revenue 52

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. This action will immediately downgrade your subscription. Table of Contents.

Benchmarks 147

Benchmarks Churn Payments SaaS Payments 147

User Pilot

OCTOBER 19, 2024

As such, you must tailor your strategies to meet your target customers’ specific needs and expectations. Unlike traditional businesses, most SaaS businesses operate the subscription pricing model. It is, thus, important that you carefully craft your strategy to improve satisfaction.

Business 111

Business Underperforming Technical Team Customer Lifetime Value Systems Review 111

Intercom, Inc.

JULY 1, 2019

The new SaaS model is subscription revenue-driven, which begs the question: what is a conversion today? It’s not just SaaS; subscriptions are taking over. And that’s not even the only one from Japan; there’s actually at least 18 different Japan subscription boxes. ” And that’s probably the biggest shift.

Retention 223

Retention Onboarding Subscription Payment Features 223

Intercom, Inc.

JUNE 22, 2020

In-app messaging is a key component of a strong customer engagement strategy – one that reaches users at the right place, at the right time, and is consistent across platforms. In-app messaging allows marketers to engage users at just the right time, to facilitate onboarding, share product updates, offer support, or promote relevant offers.

Mobile 235

Mobile Onboarding Engagement Churn 235

User Pilot

AUGUST 8, 2024

Crafting a winning product strategy is crucial for SaaS success, and finding the right product strategy example can provide all the inspiration you need. This article provides concrete examples of different product strategies employed by SaaS companies. There are 11 main product strategy examples in SaaS today.

Strategy 105

Strategy SaaS Customer Lifetime Value Development 105

Intercom, Inc.

AUGUST 31, 2021

These messages can be triggered based on specific customer actions or dates, such as an upcoming subscription renewal or customer birthday. Payment expirations. These transactional messages are an integral part of any customer communication strategy. And no need to keep paying subscriptions for extra software you don’t need.

Payments 218

Payments Payment Solutions Payment Methods Subscription 218

Stax

FEBRUARY 28, 2024

Here’s an interesting stat: 70% of businesses consider subscription and membership models indispensable for future commercial growth and expansion. They must engineer a well-rounded solution that makes handling subscriptions a breeze (and yes, it is as hard as it sounds). However, only 10% of them currently employ these models.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

Stax

APRIL 15, 2025

For subscription-based businesses achieving consistent and predictable revenue growth is the holy grail. In fact, monthly recurring revenue (MRR) is one of the most important metrics subscription businesses should be aware of. It can also be used to calculate the customer acquisition cost (CAC) and gross margin.

Payments 88

Payments SaaS Payments Revenue Payment Services 88

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. Moreover, developing a profitable pricing strategy requires consistent model testing and compliance with international tax laws.

SaaS Payments 105

SaaS Payments Payment Services Payments Payment Solutions 105

Stax

MARCH 16, 2025

A lack of onboarding Onboarding is critical when it comes to successful user adoption of a new product. If they lack the guidance and support they need for onboarding, then they are more likely to abandon your software from the beginning and go to another provider that offers them ample onboarding materials.

Payment Solutions 88

Payment Solutions Software Review Churn SaaS Payments 88

User Pilot

SEPTEMBER 30, 2024

What is a messaging strategy? A messaging strategy is a marketing framework /plan that outlines how your brand communicates its key messages and unique selling proposition to its target audience. Why should you have a solid messaging strategy? This helps you stand out and connect more deeply with your target market.

Strategy 111

Strategy Social Media Underperforming Technical Team Travel 111

Payrix

JULY 30, 2024

Why there’s greater value in a payments integration supported by white-glove service than a DIY, documentation-driven approach The decision to embed payments into your software platform as a key part of your growth strategy is a significant starting point from which you can create new value and revenue streams for your business.

Merchant Services 147

Merchant Services Payments Payment Solutions Payment Services 147

Stax

MARCH 6, 2024

For businesses offering subscriptions, memberships, retainers, and other recurring services, recurring billing is a powerful solution to streamline processes and ultimately enhance revenue generation. Consider this: Consumers are already conditioned to the subscription model. Learn More What is Recurring Billing?

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

User Pilot

MARCH 7, 2023

That’s why we have ten reasons why your users are canceling their subscriptions and what you can do to mitigate them and drive long-term customer retention. Terrible primary onboarding. Involuntary churn due to failed payments. And what are the most concerning cancellation reasons you could avoid? Keeping bugs unfixed.

SaaS Payments 105

SaaS Payments Subscription Payment Features Payment Methods 105

Stax

MARCH 15, 2025

Enter payment monetization. Having a strategy to monetize payments gives SaaS companies an additional revenue stream while enhancing the customer experience and reducing customer churn. You also should evaluate your pricing strategies, some of which include value-based pricing and cost-plus pricing.

Payments 88

Payments Merchant Services SaaS Payments Payment Services 88

Subscription Flow

DECEMBER 18, 2023

One crescendo in the symphony of seasonal commerce is subscription boxes. This article is for subscription box retailers so that they can maximize not only the festivity of this time but also the sales. However, we have come up with some different subscription box trends that you can follow for Christmas 2023.

Payment Features 105

Payment Features Subscription Trends Social Media 105

User Pilot

JUNE 28, 2023

Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward.

Onboarding 97

Onboarding SaaS Payments Payment Services Payment Solutions 97

User Pilot

MAY 2, 2024

You will also learn how to build a retention strategy, what metrics to track, and 10 bulletproof retention tactics for SaaS companies. Secondary onboarding introducing advanced features unlocks additional customer value. Book the demo to learn how to use it to orchestrate your customer retention strategy.

Retention 111

Retention Metrics Strategy Scale 111

SaaStr

FEBRUARY 9, 2024

From a Go-To-Market perspective, Zapier uses a hybrid model that involves a combination of freemium offerings, subscription plans, and partnerships. In a product-led growth strategy, the product serves as the focal point of your company’s marketing and strategies. At the same time? The product becomes your sales team.

Scale 311

Scale Sales Hiring Sales Marketing 311

User Pilot

APRIL 8, 2024

Our guide explains what exactly bottom-up SaaS is and covers the main growth strategies and tactics used by bottom-up companies. The self-service model enables users to buy (or cancel) the subscription, implement the product, learn how to use it, and access support without talking to customer services teams. Let’s dive right in!

Strategy 100

Strategy Business SaaS Customer Lifetime Value 100

Intercom, Inc.

JULY 1, 2020

The typical support “strategy” is to let common issues roll in for support reps to address. You can also onboard and educate new customers, so they’re set up for success with your product from day one and have all of the information they need to overcome common hurdles. .

Customer Support 239

Customer Support Scale Education Onboarding 239

Blulogix

APRIL 11, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Conquering Channel Business Management In the dynamic landscape of B2B subscription models, channel business management emerges as a pivotal strategy for expanding market reach and enhancing product distribution.

Payment Features 95

Payment Features Subscription B2B Scale 95

User Pilot

JULY 20, 2023

Attrition is the bane of every subscription business; low retention rates will result in a duce and the customer lifetime value and revenue will plummet. But you can turn all that around with the right strategies. Poor onboarding. Use an onboarding checklist to drive users toward activation. Bad customer service.

Churn 98

Churn SaaS Payments Payment Solutions Strategy 98

User Pilot

APRIL 30, 2024

Wondering what a marketing growth strategy is? From this article, you will find out how to develop a strong growth marketing strategy and learn growth marketing tactics for different customer journey stages. Start building your marketing growth strategy by setting goals. Personalized onboarding reduces time to value.

Underperforming Technical Team 105

Underperforming Technical Team Strategy Marketing Customer Lifetime Value 105