SaaStr

JULY 11, 2023

How do you win with a high-velocity sales strategy in a fast-moving, competitive market? In a special session of Workshop Wednesday, Gorgias Founder & CEO Romain Lapeyre and Gorgias VP of Sales & Partnerships Aasif Osmany share their learnings, advice, and hacks for optimizing your sales process. Sign up for free.

Sales Hiring 157

Sales Hiring SMB Sales Recruiting Payment Methods 157

Tom Tunguz

NOVEMBER 22, 2015

On December 2, SaaS Office Hours at Redpoint will welcome Maia Josebachvilli , VP of Strategy and People at Greenhouse, a fast growing recruiting software company. Maia is especially well known for her thought leadership in developing best in class recruiting metrics. She was also selected for Inc’s 30 under 30.

Sales Recruiting 100

Sales Recruiting Metrics SaaS Sales Funnel 100

SaaStr

OCTOBER 28, 2022

In 2021, there was much less focus on efficiency and more on revenue metrics like ARR. Still, the good thing is that companies have the power to use levers to help improve their efficiency metrics: “There is the ability to control that gross margin on the expense side,” says Blond. A New SaaS Playbook.

Sales Recruiting 196

Sales Recruiting Sales Hiring Leadership Interviewing 196

SaaStr

MARCH 20, 2024

They discuss Sam’s learnings at Founders Fund, what the 2024 playbook looks like, hiring and motivating sales teams, and a handful of audience questions. Higher than he imagined in terms of the founder quality bar and, the stage of the business, and growth and efficiency metrics. On the sales side, people hired way too much.

Sales Hiring 246

Sales Hiring Sales Recruiting Scale Headcount 246

SaaStr

FEBRUARY 12, 2023

SaaStr 632: CRO Confidential: How To Adapt Your Sales Strategy To The Current Sales Environment with Sam Blond and Hannah Willson, SVP of Sales at Modern Health  2. SaaStr 630: Sales-led vs. Product-led? Top Podcasts This Week: 1. Today’s Startups Need Both with Jason Eubanks, CRO at Harness  5.

Sales Recruiting 130

Sales Recruiting Sales Hiring Venture Capital Sales 130

Tom Tunguz

JUNE 18, 2019

Over the last decade or so, I’ve compiled a metrics sheet to summarise a SaaS business. Redpoint SaaS Metrics Template. The template is broken into six sections: People, Bookings & Revenue, Cash, Sales, Marketing, Customer Success. This section covers employee satisfaction, headcount, and recruiting metrics.

Metrics 211

Metrics Sales Recruiting Startup SaaS 211

Tom Tunguz

MAY 31, 2021

That’s a reason the Redpoint SaaS metrics template includes Glassdoor score. The better the management hires for a business, the greater candidates' interest to work for a company. Often, employee satisfaction follows (also a metric in the template). Startups should expect successful management hires about 75% of the time.

Sales Hiring 166

Sales Hiring Sales Recruiting Startup Branding 166

Sales Hacker

JULY 25, 2022

Here’s the thing about driving a car — and about running a sales org: Bumps in the road are inevitable. One of the best ways to ensure every part of your engine is running smoothly is to build sales performance dashboards for everyone on your team. What is a sales performance dashboard? What is a sales performance dashboard?

Sales Recruiting 99

Sales Recruiting Engineering Revenue Sales Enablement 99

SaaStr

JUNE 24, 2022

Your best sales reps can close so much more than your average rep. Move the bottom 10% out and give the best leads to your top performer, and watch sales go up 20%. The best VPs of Sales design comp plans so the team never wants to leave. You should be striving for zero voluntary attrition on your sales team.

Sales Recruiting 205

Sales Recruiting Sales Hiring Scale Customer Success 205

Sales Hacker

JANUARY 20, 2022

Strong sales reps are the lifeblood of your business and how you choose to invest in them matters. For frontline sales managers, attributes like competency, quality of work, ease of execution, and length of contribution indicate reps’ overall job success, but you can’t rely on those inputs to tell you if they are personally satisfied.

Sales Recruiting 98

Sales Recruiting Scale Retention Sales 98

SaaStr

AUGUST 7, 2021

So I always have to pass here, no matter how good the metrics look today. “Quarterly MRR”, 100% Gross Margins, and Other Crazy Metrics. But if your metrics make truly zero sense, to me, that’s a flag. Gaming the metrics doesn’t help here. You’re in sales. Recruit the VPs?

Sales Recruiting 336

Sales Recruiting Scale AWS Investment 336

Sales Hacker

MAY 6, 2021

What’s the difference between a VP of Sales and a Chief Revenue Officer (CRO)? The VP of Sales. Great VPs of sales have gravitas and tact, command the room and hold their end of the table regardless of who is on the other side. Singular focus on sales. As the title would hint at, the VP of Sales should focus on sales.

VP of Engineering 93

VP of Engineering Sales Hiring Sales Recruiting Sales 93

SaaStr

JULY 10, 2022

A great VP of Customer Success in just a quarter or so decreases churn and increases account revenue growth. It’s hard enough just to maintain KPIs and metrics as you scale. Sales growth slowly declines as she struggles to bring in enough reps. And don’t make excuses for a deterioration in metrics after you make the hire.

Sales Recruiting 181

Sales Recruiting Sales Hiring Scale Churn 181

SaaStr

NOVEMBER 13, 2022

SaaStr 603: SaaStr CRO Confidential Presents the Ultimate Guide to Sales Compensation, Quotas and Recruiting with SaaStr CEO and Founder, Jason Lemkin. Live: SaaStr Workshop Wednesday with Battery Ventures on SaaS Metrics. Hosted by Sam Blond, Partner at Founders Fund. ?. Top Videos This Week: 1.

Sales Recruiting 215

Sales Recruiting AWS Compensation Enterprise 215

SaaS Metrics

JUNE 18, 2023

Picture a business model whereby a company doesn’t need a dedicated sales department to sell its wares or services. Instead, an ever-growing workforce of independent agents, working on commission, make the sales. Each independent distributor recruits more distributors for the business, essentially creating an expanding sales network.

Sales Recruiting 52

Sales Recruiting Engagement SaaS Marketing 52

Intercom, Inc.

MARCH 12, 2019

A little over a year ago, I got the opportunity to start a new team within our sales organization – a team of Relationship Managers dedicated to growing our current customers at scale. The opportunity emerged out of a shift in how we practice sales. Starting a new sales team is not unlike doing improv.

Sales Hiring 171

Sales Hiring Sales Recruiting Underperforming Technical Team Scale 171

SaaStr

JULY 25, 2021

They talked about product adoption, sales alignment, freemium models and lessons they have learned throughout their successful SaaS careers. As two CEO who love the art of sales and scaling, this one really was special. Recruiting is easier, but the things that don’t change are customers don’t care.

Sales Recruiting 242

Sales Recruiting Sales Hiring Scale VP of Engineering 242

SaaStr

JULY 29, 2021

Someone great at something core you aren’t: Sales, Engineering, Marketing. Great at sales. If you hire someone to do the first sales, you’ll never understand it yourself. When you go to hire your first sales rep, hire 2. 50% of the job for a VP is recruiting. Make NPS a top company metric. A bit more here.

Sales Hiring 300

Sales Hiring Sales Recruiting Interviewing Engineering 300

SaaStr

SEPTEMBER 25, 2020

379: From how many reps to hire, to compensation models, here are the top 10 mistakes founders make when hiring their first sales teams and how to avoid them. Announcer: In today’s SaaStr Insider, SaaStr CEO and founder, Jason Lemkin, shared the top 10 mistakes founders make when hiring their first sales team.

Sales Hiring 168

Sales Hiring Sales Recruiting Scale Sales 168

Sales Hacker

NOVEMBER 17, 2022

If you’re looking to move up the ladder into a sales leadership role, your resume is key to getting your foot in the door. Related: 8 High-Paying Sales Jobs (And How to Get Them). Instead, respect recruiters’ time by showing them only enough information to secure the interview. Manage large teams, both in-office and remote.

Leadership 76

Leadership Sales Recruiting Sales Hiring Sales 76

OpenView Labs

MARCH 8, 2021

B2B sales involves one business selling its product to another business. Those with experience in both B2B and B2C sales know that B2B is a lot tougher—the deals are bigger, there’s often more than one decision-maker, and the competition is intense. For all those reasons, hiring and management must be on point.

Sales Hiring 80

Sales Hiring Scale Sales Recruiting B2B 80

Sales Hacker

AUGUST 7, 2020

Fortunately, more organizers than ever before are consciously seeking out female sales experts for panels, presentations, and podcasts. At Sales Hacker, we’re serious about diversity, and for that reason, we’ve compiled a list of 530+ female sales experts to consider for your next event. Sales Development. Sales Growth.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

SaaStr

AUGUST 9, 2022

Investments I've made that didn't work out: – Momentum investment – CEO a bit of bulls**t artist – CEO good at sales but weak product team / CTO. Some sales-y, some very technical. CEO good at sales, but CTO not that great. — Jason 2022 SaaStr Annual Sep 13-15 Lemkin (@jasonlk) August 6, 2022.

Investment 257

Investment Sales Recruiting CTO Startup 257

Tom Tunguz

MAY 15, 2017

It’s another thing altogether to have the sales team staffed to close that amount of business. The bookings capacity of the business is the amount of business a sales team should book in a certain period. They build a pipeline, learn the sales motion, and close a few accounts in the first few months.

Sales Hiring 124

Sales Hiring Sales Recruiting Scale Sales 124

SaaStr

AUGUST 11, 2021

A ways back at SaaStr, we did a post “If Your VP Sales Isn’t Going to Work Out — You’ll Know in 30 Days” At first, so many VPs of Sales I know hated the post. A great VP can’t always double sales in a month or two. Shares the key metrics they plan to improve. They can’t recruit.

Sales Recruiting 266

Sales Recruiting Scale Sales Hiring Scaling 266

Kellblog

MAY 10, 2021

In this post, I’ll present what I view as the minimum sales management framework for an enterprise SaaS startup — i.e., the basics you should have covered as you seek to build and scale your sales organization [1]. Pipeline management rules, with an optional stage matrix. Quarterly metrics. Value (e.g.,

Sales Hiring 111

Sales Hiring Scale Sales Recruiting Enterprise 111

SaaStr

NOVEMBER 21, 2020

We’ve written a lot on SaaStr on how to increase the odds your first management team is a success. How to hire a great VP of Sales (tons on that here ). What a great VP of sales really does. How to manage customer success. About recruiting and helping you scale. When to hire her (more here ).

Sales Hiring 352

Sales Hiring Scale Sales Recruiting Engineering 352

InsightSquared

MARCH 6, 2018

Sales operations has been around for quite some time, but lately the function has been gaining momentum. Instead of behind-the-scenes sales support, sales ops now acts as a strategic partner for sales VPs and leadership. Start building out your sales operations department by hiring someone to own your CRM.

Sales Recruiting 119

Sales Recruiting Scale Sales Hiring Sales 119

Tom Tunguz

SEPTEMBER 3, 2017

Every startup’s sales commission plan is different. But it’s key to understand the theory and the benchmark data that governs the creation of sales commission plans to create a good one for your business. Sales compensation is communicated in OTE, On Target Earnings. Before we begin, let’s define a few terms.

Sales Recruiting 121

Sales Recruiting Sales Hiring Data Sales 121

SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. As for Sam, prior to Loom, Sam spent over 4 years at Salesforce following their acquisition of Quip, a startup Salesforce acquired for $750M where Sam was also the 1st sales leader.

Scale 171

Scale Sales Hiring Sales Recruiting Sales 171

SaaStr

MAY 5, 2021

– did their #1 key metric improve? 50% of the job of a real VP is recruiting. Criterion #2: Did their #1 key metric improve? Criterion #2: Did their #1 key metric improve? But you can expect in the first 60 days for one key metric to improve. Sales — for a VPS.

Part-Time VPE 187

Part-Time VPE Sales Hiring Sales Recruiting Metrics 187

SaaStr

NOVEMBER 12, 2022

Especially when some other crappy company just got funded last week with worse metrics. I’m 100% OK taking a lot of risk here because I know I can help them recruit a local team as much as necessary or desired. Which is expensive, can take tons of sales reps, and isn’t done through the software / network effects per se.

Scale 338

Scale Sales Recruiting Machine Learning Artificial Intelligence 338

SaaStr

MAY 2, 2021

. “The 5 Metrics You Should Track to Maximize Your Company’s Valuation with Tomasz Tunguz” A great session from the recent SaaStr Build with Tomasz. #9. “Recruiting Your Sales Team with Brex Chief Sales Officer Sam Blond” Brex was just valued at $7B just 4 years after founding.

Sales Recruiting 142

Sales Recruiting Scale CTO Scaling 142

Sales Hacker

NOVEMBER 29, 2018

Company raises money and is now ready to “scale the sales team.” Their current seller has done a great job, so the natural inclination is to assume that we want to replicate that person and sales will continue to grow, right? Fast forward 1 year later: “Oh no, my entire sales team looks the exact same…”. Sound familiar?

Sales Hiring 74

Sales Hiring Sales Recruiting Scale Sales 74

OpenView Labs

AUGUST 19, 2021

Sales recruiting is broken. The sad truth is that VP of Sales are turning over within 19 months —and that timeline is shrinking. . Not only that, the market has heated way back up and the VP of Sales is one of the most sought after roles. This isn’t linear and there are many shades of grey when it comes to sales. .

Sales Hiring 82

Sales Hiring Sales Recruiting Scale Startup 82

Tom Tunguz

JUNE 11, 2020

A recruiter in the audience submitted a question often discussed in startup boardrooms. If you’re hiring a sales leader, you don’t pass up an awesome sales leader that has a killer track record of closing deals just because in their previous company they sold success software, and then with your company, they’re going to sell MarTech.

Sales Hiring 248

Sales Hiring Sales Recruiting Product Marketing Acquisition 248

SaaStr

JANUARY 28, 2022

When you think of scaling up, many things may come to mind, like hiring, culture, marketing, and sales. The go-to-market segment worked together on key metrics across the revenue board. For this, they made their BDRs laser-focused on behavior-based signals, ICP, and recurring processes to help them become account executives. .

Scale 170

Scale Sales Hiring Scaling Sales Recruiting 170