SaaStr

NOVEMBER 1, 2019

Why are metrics so important? About the episode: Tien Tzuo is the Founder and CEO of Zuora, one of the fastest-growing SaaS companies that has been at the forefront of the rise of subscription business models. Why does Steve believe that ARR is not the leading metric? How did David make his way into the world of SaaS?

Technical Review 203

Technical Review Development Team Review Software Review Scale 203

User Pilot

AUGUST 10, 2023

Tracking your product’s DAU, WAU, MAU metrics will provide insights into user engagement and how well your tool is performing. This article shows you the right way to measure those metrics. According to venture capital firm Sequoia , the standard DAU/MAU ratio is 10-20%, with only a handful of companies having over 50%.

Metrics 96

Metrics Venture Capital Benchmarks Engagement 96

SaaStr

MARCH 15, 2021

“The 5 Metrics You Should Track to Maximize Your Company’s Valuation with Thomas Tunguz of Redpoint Ventures” This fun, informal session with Thomas (and pinch-hitting from Jason Lemkin during an IT glitch) was a great deep dive into where SaaS is, right now. #2.

Cloud 152

Cloud CTO Scale Venture Capital 152

SaaStr

NOVEMBER 12, 2019

We raised $0 of venture capital. We had 13 million of recurring revenue, 100% year over year growth. So too often entrepreneurs come to me and they say, “David, we want to go raise venture capital.” From a product point of view, our timing was impeccable. We started the business in 2007. We sold Pardot.

Sales Recruiting 185

Sales Recruiting Scale Outsourcing Services Sales Hiring 185

Baremetrics

SEPTEMBER 24, 2021

Baremetrics is a business metrics tool that provides 26 metrics about your business, such as MRR, ARR, LTV, total customers, and more. Baremetrics integrates directly with your payment gateways, so information about your customers is automatically piped into the Baremetrics dashboards. Table of Contents. Equity Financing 2.

Finance 98

Finance Venture Capital SaaS Payments Payments 98

Tom Tunguz

NOVEMBER 7, 2013

In almost every industry, startups and venture capital included, content marketing has become an essential tool for growth. At the outset, I measured the blog’s sucess with metrics like traffic growth and increased follower counts. But building an audience and increasing follower metrics aren’t the end goal.

Content Marketing 138

Content Marketing Engineering Marketing Software Review 138

Baremetrics

APRIL 23, 2021

SaaS businesses rely on customer loyalty for recurring subscription revenue rather than one-time purchases. They have to accurately predict how long customers will maintain their subscriptions to forecast their financial future appropriately. Check out our post on 30 SaaS founders on raising money and venture capital.

Metrics 71

Metrics Customer Lifetime Value SaaS Venture Capital 71

Totango

JANUARY 15, 2019

While it’s no doubt a thrill to pursue and persuade a new customer to work with your enterprise, for software and subscription-based businesses, the real value lies in customer retention. The modern subscription-based economy has empowered customers to think short-term , with promises of being able to opt-in, cancel anytime, and leave freely.

Retention 75

Retention Subscription Payment Features Strategy 75

SaaStr

JUNE 26, 2024

It Takes Time To Bounce Back Jason was the first investor in RevenueCat , a company that automates mobile subscriptions on your phone. 30% of all mobile apps with a paid subscription use RevenueCat to manage it. Why is that interesting? Because they have over 10,000 B2B2C apps. That’s a pretty good slice of the mobile ecosystem.

CTO Hire 144

CTO Hire AI Venture Capital Sales Hiring 144

Baremetrics

MAY 7, 2019

million – about half of all the cash they had on hand – to buy out their main venture capital investors after eight years since founding. Taking pre-orders from customers , encouraging annual subscriptions , and even offering lifetime deals are just a few ways to make it work as a bootstrapping purist. Venture Capital.

Finance 111

Finance Startup SaaS Payments Payment Methods 111

SaaStr

APRIL 7, 2022

I am a partner at Accel, the Global Venture Capital Fund, and I’m very happy to be here with one of these mythical creatures that people were talking about earlier. What we do is look at all those metrics and our hope, goal is that every one of them continues to show this. These are all large enterprises. We added 0.8

Sales Hiring 274

Sales Hiring Scale Sales Recruiting Outsourcing Services 274

FastSpring

SEPTEMBER 16, 2022

Less focus on venture capital or funding rounds. One of the recent questions we had for members was to let us know what kind of benchmarking data and metrics they’d like to see FastSpring release. (An Having these kinds of metrics can help software and SaaS industry businesses better form strategies to increase their ARR.

SaaS Payments 148

SaaS Payments Payment Solutions Merchant Services Software Review 148

SaaStock

FEBRUARY 14, 2019

With an MBA from the Kellogg School of Management, Rodrigo Baer launched a successful career in consultancy and entrepreneurship, and today is among the top figures in venture capital for early-stage tech companies in Brazil. Talk: SaaS Crystal Ball: Revenue Performance Metrics. Rodrigo Dantas, CEO, Vindi.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

ChurnZero

MARCH 4, 2021

ChurnZero, the highest-rated and fastest-growing Customer Success platform for subscription businesses, today announced that it has received $25 million in Series B funding led by JMI Equity, a growth equity firm focused on investing in leading software companies. For more information visit [link].

Venture Capital 98

Venture Capital Subscription Payment Features Innovation 98

ChurnZero

AUGUST 10, 2020

The industry understands that customer retention is a top company metric, so it is no surprise that we have been able to see this type of growth as the top-rated Customer Success solution provider. About ChurnZero: ChurnZero helps subscription businesses fight customer churn. Complete results of the SaaS 1000 can be found here. . .

Venture Capital 19

Venture Capital Scale SaaS Customer Success 19

SaaStr

DECEMBER 5, 2022

However, when users choose longer-term subscriptions, there’s more convenience to be enjoyed—highlight that. Venture capital-backed companies update their pricing once every 2.8 Instead of displaying the 10-15% discount that users will receive while signing up for an annual contract, say they’ll get $15 off or two months free.”.

Payments 130

Payments SaaS Payments Payment Solutions Venture Capital 130

ChurnZero

APRIL 13, 2020

About ChurnZero ChurnZero helps subscription businesses fight customer churn. and is backed by leading angles and venture capital firms such as Baird Capital, Grotech Ventures and Middleland Capital. We are thrilled to work with the ChurnZero team and offer this service to their customers.”.

Consulting 98

Consulting Customer Success Strategy Venture Capital 98

OPEXEngine

DECEMBER 7, 2021

The pricing model, which leads to increases or decreases in revenue based on how much customers engage with a service, has been gaining on the more traditional subscription model as the main way SaaS companies make money. Closely watched SaaS metrics. That rises to just over 40% when usage-based subscription tiers are included.

Subscription 52

Subscription Payment Features Pricing Venture Capital 52

Baremetrics

AUGUST 23, 2021

This means increasing your Annual Recurring Revenue (ARR) on the one hand and minimizing your churn on the other. Pay suppliers that offer an early payment discount first. Conversely, try and negotiate longer interest-free invoicing periods where possible. Cisco Systems Inc. Dell Computers eBay Inc. Facebook Inc. Oracle Corp.

Business 96

Business Payment Services SaaS Payments Payment Solutions 96

Andreessen Horowitz

OCTOBER 4, 2023

However, if a company has backing from a venture capital firm, we would recommend that they meet with their venture firms first to review the firm’s existing relationships and/or to get recommendations for lenders based on the company’s stage and preference. What type of asset is the company creating?

Outsourcing Services 129

Outsourcing Services Software Review Scale Banking 129

SaaSOptics

MAY 22, 2018

Magazines, newspapers, life insurance, phones, security services, and a long list of products and services have been sold for decades using the subscription model. The difference now is how important and meaningful the subscription model has become to the national economic engine. What has changed?

Subscription 40

Subscription Payment Features Technical Review Airlines 40

SaaSOptics

MAY 22, 2018

Magazines, newspapers, life insurance, phones, security services, and a long list of products and services have been sold for decades using the subscription model. The difference now is how important and meaningful the subscription model has become to the national economic engine. What has changed?

Subscription 40

Subscription Payment Features Technical Review Airlines 40

ChurnZero

APRIL 27, 2021

Account expansion is often a more telling metric at this stage as those companies with high-growth potential will often see off-cycle expansion just a quarter or two into a new customer subscription – the proverbial land and expand. . All the typical SaaS metrics can be indicative of potential … though some less so at this stage.

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

SaaSOptics

JUNE 24, 2021

In a recent webinar, SaaSOptics CEO Tim McCormick and Bigfoot Capital CEO Brian Parks discussed the changes that have taken place across the SaaS financing landscape, particularly those in debt financing of SaaS companies. . So what’s the difference between debt and equity-based financing, and how do you know which is right for you?

Finance 59

Finance Venture Capital SaaS Banking 59

Kellblog

MARCH 6, 2019

Most SaaS vendors will jump at the opportunity to lock in a longer subscription term. It complicates the calculation of SaaS metrics , sometimes confusing investors into believing that good metrics are bad ones. (I One is the voluntary renewal of a subscription contract; the other is the payment of a contractual commitment.

SaaS Payments 74

SaaS Payments Payment Solutions Payment Services Payments 74

ChurnZero

AUGUST 1, 2019

ChurnZero is a real-time Customer Success solution that helps subscription business fight customer churn. See a complete picture of all your key metrics in one place for agile decision making. ChurnZero helps subscription businesses fight customer churn. About ChurnZero. For more information, visit churnzero.net. . About Zoho.

Venture Capital 13

Venture Capital Payment Features Subscription Churn 13

Outseta

FEBRUARY 2, 2019

By Geoff Roberts 12 min read When we first started building Outseta we stated outright that we weren’t interested in raising venture capital—instead, we planned on bootstrapping the business and remaining independent. The fund focuses exclusively on subscription software companies and is willing to invest in pre-revenue companies.

SaaS Payments 102

SaaS Payments Payment Methods Payments SaaS 102

ProfitWell

DECEMBER 4, 2019

SaaS, or software as a service, is a delivery model in which a centrally hosted software is licensed to customers via a subscription plan. Recurring payments. Recurring payments take the form of monthly recurring revenue, otherwise known as MRR. What is the SaaS business model. Growth stage.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

Incredo

OCTOBER 23, 2019

Learn more about the next application process here. If you are interested in SaaS venture capital, you can check out websites like SaaStr Fund , PointNine , Accel , 500 Startups. Most investors like the predictability of cash flows that comes with a subscription model.

SaaS 154

SaaS Social Media Startup Scale 154

ProfitWell

DECEMBER 3, 2019

Do you gun straight for the glamour (and pressure) of venture capital investment? What about a venture capitalist who might be sympathetic to your mission? Venture capital. Venture capital is provided by firms or funds founded specifically to give investment to fledgling companies.

Venture Capital 56

Venture Capital Scale SaaS Benchmarks 56

Outseta

APRIL 14, 2020

As Channing’s post highlights, even many prominent VCs are admitting that now might not be the best time to head down the venture backed path—and I think all the layoffs and turmoil that the tech industry is experiencing is evidence that even in good times we haven’t been thinking about building companies the right way anyways. Think SpaceX.

Payment Methods 68

Payment Methods Payment Solutions SaaS Payments Payments 68

SaaSHolic

FEBRUARY 23, 2022

We’ve decided to put together a killer list, categorized and organized to help you find and consume world-class SaaS and subscription content from the best people and companies in the market. The list is organized into four categories: entrepreneurs, venture capitalists, communities, and companies.

Venture Capital 52

Venture Capital SaaS Social Media Entrepreneurship 52

ChurnZero

JANUARY 18, 2024

The role of the chief customer officer has become an essential function in subscription-based business models such as software-as-a-service (SaaS), where customer retention is paramount and requires executive-level leadership. SaaS businesses, meanwhile, benefit from predictable streams of recurring revenue.

Development Team Review 52

Development Team Review Technical Review Software Review Sales Hiring 52

Sales Hacker

SEPTEMBER 11, 2020

In order to execute on this mission, founders can bootstrap their company, raise outside money ( venture capital is the most popular), or use a combination of both to help build their business. While there are various metrics and KPIs they will be tracking, there’s one underlying theme — growth. “

Outsourcing Services 98

Outsourcing Services Scale Startup Outsourced Development 98

Point Nine Land

NOVEMBER 10, 2020

If you’re an early-stage SaaS startup, still in the process of getting to Product/Market Fit, or doing your first experiments to attract and convert leads, you shouldn’t worry too much about customer lifetime value (LTV or CLTV) and related metrics. In consumer subscription businesses, the effect tends to be even more pronounced.

Outsourced Development 97

Outsourced Development Customer Lifetime Value Churn Forecasting 97

SaaSHolic

FEBRUARY 6, 2023

We’ve decided to put together a killer list, categorized and organized to help you find and consume world-class SaaS and subscription content from the best people and companies in the market. The list is organized into four categories: entrepreneurs, venture capitalists, communities, and companies.

Venture Capital 40

Venture Capital SaaS Social Media Entrepreneurship 40

ProfitWell

JANUARY 6, 2020

Repeat the process and make the product-market fit score the most important metric. The metrics to track product-market fit. You can track product-market fit easier by taking three key metrics into consideration. Over the next few paragraphs, I’ll unpack churn rate, average subscription length, and customer lifetime value.

Product Marketing 52

Product Marketing Underperforming Technical Team Marketing Advertising 52