Neil Patel

DECEMBER 17, 2020

It’s actually quite simple: business process management (BPM) software. BPM software helps organizations of all sizes streamline operations and minimize waste. If optimizing your business processes sounds like a good idea, this post will tell you everything you need to know about how to find the perfect BPM software for you.

Payments 131

Payments Payment Solutions Software Review Payment Services 131

SaaStock

FEBRUARY 14, 2019

He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing. The company’s best-selling book, Predictable Revenue , details the hugely successful outbound process and sales created specifically for Salesforce. Talk: SaaS.City Bootcamp: Sales Leadership.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Neil Patel

SEPTEMBER 25, 2020

Hiring a social media marketing consultant could be a game-changer for your business. Your social media expert will help you with tactics tailored to your business and establish a high-performing social media sales funnel, which is key because on average it takes seven and a half visits to your website before somebody makes a purchase.

Social Media 141

Social Media Consulting Development Team Review Marketing 141

Sales Hacker

OCTOBER 13, 2020

If you missed episode 130, check it out here: Turning Junior-level Talent into Top Sales Professionals with Eddie Baez. Subscribe to the Sales Hacker Podcast. Why it’s hard to build a two-sided marketplace [13:38]. Sales enablement is easy. More sales meetings, more money. More sales meetings, more money.

Marketplace as a Service 112

Marketplace as a Service CTO Hire Sales Recruiting Scale 112

Sales Enablement, SaaS and Growth

MARCH 23, 2020

I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. Total Addressable Market Total addressable market (TAM) is an economic framework to understand the potential revenue available for a product or service.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Intercom, Inc.

JULY 11, 2019

As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Here are five quick takeaways: Most sales and support teams talk about their jobs as a funnel. Kaitlin: You’re the General Manager HubSpot’s Service Hub. Customer service as a model for growth.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

Stax

APRIL 17, 2025

These days, software is no longer just a toolits the backbone of how modern businesses operate. At the heart of this transformation is a growing ecosystem of Independent Software Vendors (ISVs) building applications that plug into broader platforms and solve specialized problems. What is an ISV (Independent Software Vendor)?

Merchant Services 88

Merchant Services Payment Solutions Payment Services Payments 88

How To Buy Saas

FEBRUARY 25, 2025

Introduction: Why Choosing the Right CRM Matters Choosing the right Customer Relationship Management (CRM) platform can make or break your businesss growth trajectory. A powerful CRM helps organize customer data, streamline sales pipelines, and automate marketing ultimately boosting revenue. Market share leader (21.7%

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

Intercom, Inc.

JULY 14, 2022

?. Regardless of the industry or the product you’re selling, the old sales playbook is falling short of customers’ expectations. For James Dyett , a customer-centric mindset shouldn’t just be the purview of post-sales departments. Sales, he thought, would do just the trick. Hire customer-centric salespeople.

Scale 118

Scale Sales Hiring Payment Solutions Payment Services 118

Sales Hacker

DECEMBER 8, 2020

Subscribe to the Sales Hacker Podcast. Sam Jacobs: This week on the show, we’ve got Luke Rogers, the Vice President of Sales at Instabase. He now leads the sales function at a really promising and high-growing unicorn called Instabase. Learn how modern sales teams with deals, win deals now. We’re on iTunes.

Scale 115

Scale Sales Hiring Sales Recruiting Technical Review 115

Neil Patel

OCTOBER 29, 2020

So if you’re interested in selling products or services on the web, you’ll need to find an ecommerce builder to create your online store. Beginners should aim for platforms that don’t require coding. Advanced users and developers may want the ability to access the site’s backend code for advanced customizations.

Payment Methods 99

Payment Methods Payment Services Payment Solutions Payments 99

User Pilot

AUGUST 18, 2024

Pendo is the best product adoption software for mobile apps. ClickUp is the best project management tool. Trello is the best task management tool. Google Analytics is the best web analytics software. HubSpot is the best customer relationship management software. Salesforce is the best sales automation tool.

Scale 104

Scale Scaling Software Review Social Media 104

Intercom, Inc.

JULY 21, 2022

Things like media companies, finance companies, retail companies, sales functions, marketing functions, and customer support. “The biggest thing I can do for Slack is to hire people who know a lot more than I do and give them free rein to do their best work” Adam Risman: You mentioned the team started with performance marketing.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Sales Hacker

AUGUST 6, 2018

Finding the best live chat software in a crowded marketplace can be tricky. Simply being available can make the difference between getting a sale and losing a potential customer. Top Features to Look for in Your Live Chat Software. The software also needs to be easy to use on the employee end of things.

Sales Hiring 90

Sales Hiring Software Review Technical Review Sales 90

Sales Hacker

FEBRUARY 7, 2018

In this blueprint, we provide insight into where growth comes from and how to structure your sales approach to capture that growth. The Winning By Design Blueprint Series provides practical advice for every part of a SaaS sales organization. Traditional Sales Growth vs SaaS Sales Growth. Understanding Growth Potential.

Scale 100

Scale Growth Hacking Scaling Sales Hiring 100

Sales Hacker

APRIL 1, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Hayden Stafford is the President and Chief Revenue Officer (CRO) at Seismic, where he oversees the global go-to-market (GTM) organization, including pre-sales, sales, customer success, services, partners, and more.

Scale 63

Scale VP of Engineering Outsourcing Services Enterprise 63

Baremetrics

AUGUST 6, 2021

Along with recommendations for bookkeeping software packages available, my favorite advice from them was to take the receipts out of my pickle jar weekly, record all the information into a spreadsheet, write a number on the top of the receipt for easy cross-referencing and then stick the receipt in a photo album as back up.

SaaS Payments 105

SaaS Payments Payment Services Payment Solutions Business 105

Sales Hacker

APRIL 21, 2021

“It looked like being the pain in the butt BDR who asked way too many questions, broke anything that could possibly be broken, and paid for my own subscriptions to software just because I wanted to tinker with things before I had to bother asking for approval and budget.”. Do you love chasing down the sale? Unified data problems.

Scale 116

Scale Sales Recruiting Technical Review Technical Advisors 116

SaaStr

SEPTEMBER 12, 2019

Congratulations you’ve built a product that’s proven itself in the marketplace! They told us they would do tons of all this pricing stuff and help us with hiring and introduce us to customers, and all of these things. Your sales team becomes more efficient, your customer success team becomes efficient, your customers like you more.

Investment 112

Investment Underperforming Technical Team Sales Hiring Software Review 112

Neil Patel

OCTOBER 27, 2020

Hosting Factor #2: Customer Service. Then, compare services and prices and pick a plan that works for your budget. If you’re brand new, take some time and review this list of domain name best practices. Either partner with a developer for your project or hire a development firm. Things are going to go wrong.

Underperforming Technical Team 145

Underperforming Technical Team Social Media Marketplace as a Service Software Review 145

Stax

JANUARY 8, 2024

Not only must PayFacs safeguard themselves and their clients against potential threats like fraud or cybersecurity breaches but also ensure PCI compliance , customer due diligence, and adherence to card regulations. Reputational risks Risks associated with things like data breaches, poor customer service, company controversies, etc.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

OpenView Labs

OCTOBER 11, 2019

At Hired, we started out with a transactional model that was—at the time—a super disruptive approach and one of our key differentiators. With twenty-five years in the software business, I’ve seen my share of pricing exercises. I’ve had roles in almost every function from sales to product to customer success. Customers called us.

Sales Hiring 40

Sales Hiring Part-Time VPE CTO Hire Technical Review 40

Payrix

FEBRUARY 21, 2024

Software companies embark on their embedded payments journey only to discover they’ve underestimated the complexity that’s involved and struggle to launch. Andy explains that selling payments are what trip software companies right out of the gate. We’ve seen it far too often.

Payments 100

Payments Merchant Services Embedded Payments Payment Services 100

FastSpring

JANUARY 8, 2019

Not only do you have to know general business and accounting concepts, but you need to understand online marketing, coding, and conversion terms to monitor and grow your business. Amazon Marketplace. Selling on the Amazon Marketplace can significantly boost volume through your store. Authorization. Back office.

Payment Methods 84

Payment Methods Merchant Services Payment Services Outsourcing Services 84

ChurnZero

JANUARY 13, 2022

This is in part due to a rise in the standing of the Chief Customer Officer role. Amir will lead all post-sales functions, helping customers use the full scope of their products and services to unleash the power of CentralSquare in their communities. She understands customer service and puts customers first every single day.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

OPEXEngine

OCTOBER 5, 2021

Over the past decade, software has created tremendous value for investors and businesses, thanks largely to its transformative effect on the economy , its role in developing new cloud-based business models, and its ability to increase efficiency in operations. Sticky after all. the ability to offload more IT tasks to a remote vendor.

Software Review 52

Software Review DevOps as a Service Software Underperforming Technical Team 52

Neil Patel

JANUARY 28, 2021

Unfortunately, though, many companies resort to shady practices to boost their sales. For instance, small and medium-sized businesses don’t usually hire dedicated experts, nor do they have a large IT department. You can manage access control from your dashboard, enabling you to restrict access to certain areas of your hosting account.

Scale 120

Scale Technical Review Advertising Marketplace as a Service 120

OpenView Labs

DECEMBER 16, 2019

And according to Gartner , by the time 2021 hits, the software industry will have grown another $113 billion. So if scaling your sales organization is a priority in 2020, here are the things you need to be aware of to make sure you do so successfully. They want a product/service that’s doing something powerful.

Sales Recruiting 53

Sales Recruiting Sales Hiring Scale Trends 53

Stax

AUGUST 20, 2024

TL;DR Embedded finance integrates financial services into non-financial business processes, while embedded fintech integrates fintech solutions into the processes of an institution in the finance industry. For example, it offers faster access to funds and eliminates the need to use a third-party bank account.

Payments 88

Payments Payment Methods Merchant Services Finance 88

Intercom, Inc.

AUGUST 1, 2019

Michael and his team created a lucrative reward system for startups , which they were able to do through group purchasing (taking advantage of a vertical that allowed them to buy software packages). Now we have an experienced team, but at the time it was just me. Intercom is a perfect example. There’s tons of affinity around that.

Strategy 36

Strategy Payment Methods Payment Services Startup 36

Sales Hacker

MARCH 18, 2019

This week on the Sales Hacker podcast, we interview Roger Scott , Chief Customer Officer at New Relic. If you missed episode 48, check it out here: PODCAST 48: The Secret to Amazing Sales Engagement w/ Max Altschuler. Steps for managing your career within the context of global enterprise orgs like Oracle. What You’ll Learn.

VP of Engineering 79

VP of Engineering Sales Hiring Scale Technical Review 79

OpenView Labs

APRIL 13, 2020

It is no longer the job of Marketing or Sales to solely own revenue, nor Product the core user experience. Is monetization a freemium, free trial, sales-driven, or hybrid model? Are there marketplace dynamics? What pricing model will you employ (freemium, free trial, free forever with ads, sales driven, etc.)?

Systems Review 98

Systems Review Technical Advisors Scale Technical Review 98

Baremetrics

SEPTEMBER 3, 2021

If you’re looking for strategies to push your conversions to new heights – it takes more than simply pushing products out on Google, you need to tap into building a growth focused sales funnel. It's part of the Google Ads service. To access the planner, you need to log in to Google Ads using Gmail and create an account.

Strategy 113

Strategy Technical Review Software Review Sales Hiring 113

SaaSOptics

MAY 19, 2022

For subscription-based SaaS businesses, your customer acquisition metrics indicate how effectively you acquire new users via sales, marketing, or a product-led approach like a free trial. At what point will you introduce Sales into the buyer’s journey? . Metrics: What’s your target win rate for sales opportunities? .

Acquisition 59

Acquisition Scale Strategy Software Review 59

OpenView Labs

SEPTEMBER 24, 2019

I don’t promise that this story of the software company, Midori answers “how to be like Slack,” but it does explain that maybe the Slacks and Atlassians of the world are making it easier for others to follow their path by building powerful ecosystems. Atlassian realized that the End User Era was upon us more than 15 years ago.

Payment Solutions 47

Payment Solutions Outsourcing Services Payment Methods Marketplace as a Service 47

Sales Hacker

SEPTEMBER 20, 2022

In this episode of the Sales Hacker Podcast, we have Brandon Barton , CEO of Bite and a hospitality tech entrepreneur and expert. Subscribe to the Sales Hacker Podcast. Fundraising as a PR activity instead of a sales activity. Welcome to the Sales Hacker podcast. That’s differentiated us in the marketplace.

Technical Review 57

Technical Review Sales Hiring Scale Marketplace as a Service 57

Point Nine Land

APRIL 21, 2021

There are many posts out there explaining how startup co-founders should “land the first sales, then hire the first 2 sales and when to hire a VP sales”. But, in my experience, there’s very little written about what is the equivalent for Product Management. In SaaS vs. marketplaces?

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52