Intercom, Inc.

FEBRUARY 26, 2018

The same is true in software. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

SaaStr

FEBRUARY 8, 2023

But there’s another SaaS leader that almost everyone in B2B software also uses also founded in 1999 — to manage their events. While the overall category of Virtual Events software is in a funk, Cvent did OK. #2. 70% of Cvent’s revenue comes from its events software. It’s still around, too.

Marketplace as a Service 329

Marketplace as a Service Software Review Cloud B2B 329

Payrix

JANUARY 28, 2025

In this episode of PayFAQ: The Embedded Payments Podcast, host Ian Hillis welcomes Matt Downs, President of Worldpay for Platforms, to discuss software-led payments predictions for 2025 and beyond. remains the largest interchange and software market, Matt predicts a loosening of regulatory constraints.

Payments 130

Payments Payment Solutions Merchant Services Payment Methods 130

SaaStr

SEPTEMBER 8, 2022

Pilot’s leading team of US-based experts, supported by elegant software, delivers world-class bookkeeping, tax, and CFO services trusted by growing businesses like yours. Tilled was created to empower software vendors, marketplaces, and SAAS companies to start generating revenue from accepting credit cards.

SaaS Payments 246

SaaS Payments Payment Services PayFac as a Service Marketplace as a Service 246

Casey Accidental

OCTOBER 20, 2020

Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. In this essay, we’ll go deeper into the gradients of marketplace models that a company can sequence to, and as a follow up, we will do the same for platforms.

Marketplace as a Service 141

Marketplace as a Service Business Model SaaS Payments Payments 141

SaaStock

FEBRUARY 13, 2019

When we announced a few weeks ago that we would be bringing our leading SaaS conference to Asia, and running it in Hong Kong, many locals thanked us for choosing the city. Tienpay offers digital banking software that handles wallet, digital exchange, and digital assets. Horangi provides cyber security solutions based on SaaS.

SaaS Payments 225

SaaS Payments Payment Solutions Merchant Services Payment Methods 225

SaaStr

MAY 4, 2022

Suzanne Xie kicked off her journey in SaaS as the Founder and CEO of Lightwell. These days, as the business lead for invoicing at Stripe, Xie has earned her own stripes in navigating the unique challenges of building and thriving in the SaaS marketplace. What makes a SaaS business so hard? Platforms-as-a-service.

Payment Features 258

Payment Features Payment Services Outsourcing Services Payment Solutions 258

Tom Tunguz

FEBRUARY 10, 2018

Soon, we will be talking about how crypto will change the software world. Enterprise software has three layers: infrastructure, platform and application. Within the 200 ICOs I analyzed, there are tens of next-generation infrastructure players and a twenty or more platforms-as-a-service. But that’s myopic.

Blockchain 189

Blockchain Marketplace as a Service SaaS Payment Features 189

SaaStr

FEBRUARY 23, 2023

is a software training company that focuses on helping end users and companies be more productive. From the beginning, the company’s goal has been to help users achieve more with their software tools. Over the years, BrainStorm has evolved from a training services company to a world-class SaaS platform. BrainStorm, Inc.

Payment Services 274

Payment Services Merchant Services Payments Embedded Payments 274

SaaStr

MARCH 31, 2022

What you’ll see in that cloud spend box is actually Gartner’s 2020 estimate for infrastructure as a service spending for companies, which was $50 billion. And if you also look at the platform as a service category, that’s also an additional $50 billion of spend, and that’s typically with those same vendors.

Scale 259

Scale Marketplace as a Service Cloud SaaS Payments 259

Tom Tunguz

SEPTEMBER 23, 2015

SaaS Enabled Marketplaces benefit from a unique advantage in their go-to-market. SEMs provide software to suppliers and consumers, and then make a market between them. They provide software to publishers, the supply side, which manages available ad inventory with a product called DoubleClick for Publishers, or DFP.

Marketplace as a Service 113

Marketplace as a Service Data Advertising SaaS 113

SaaStr

MARCH 1, 2022

Never let it be said that SaaS can’t generate a lot of cash at scale. #3. Should you have annual price increases in SaaS? That’s the way software works — without a salesteam. Not trying to over-monetize their $2B Marketplace — revenues flat there. Go long here in SaaS. #7.

Scale 262

Scale Marketplace as a Service Headcount Cloud 262

Tom Tunguz

JUNE 19, 2017

In software, we’ve moved from a world where a customer buys a piece of software to run on their own infrastructure, to a world where a customer pays a vendor to run software on the vendor’s infrastructure. Which is the viewpoint that will ultimately govern the customer/vendor relationships in SaaS?

Machine Learning 186

Machine Learning Artificial Intelligence Advertising Marketplace as a Service 186

SaaStr

JUNE 3, 2020

It’s 2020 and SaaS buyers are more skeptical and suspicious, more disbelieving, more unconvinced than they were in 2019. The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And what I’d like to talk to you about today is the SaaS Trust crisis we’re seeing.

Software Review 237

Software Review Scale Technical Review SaaS 237

Neil Patel

MAY 4, 2021

Data as a service (DaaS) is becoming increasingly popular. What Is Data as a Service (DaaS)? Data as a service uses a cloud computing strategy to make business data readily available to stakeholders and third parties. What Are the Benefits of Using Data as a Service Tools? Who Benefits Most from DaaS Tools?

Marketplace as a Service 76

Marketplace as a Service Data Technical Review Marketing 76

SaaStr

FEBRUARY 25, 2020

This post will walk you through what SaaS companies need to know about sales tax compliance, how to know when and from which customers you should collect sales tax, and best of all, how to automate sales tax so you can check “Do something about sales tax” off your to-do list once and for all. Why is sales tax such a pain for SaaS companies?

Merchant Services 193

Merchant Services Technical Review Scale Sales Hiring 193

SaaStock

MARCH 26, 2019

As we have showcased in previous pieces, there are many reasons to be excited about the Latin American SaaS ecosystem. Not only is the region producing superstar SaaS contenders, but the interest from local and international VCs is increasing. However, our interest goes beyond the current state of SaaS in Latin America.

Startup 210

Startup Artificial Intelligence SaaS Construction 210

SaaStr

JUNE 15, 2020

Tomorrow as part of Algolia’s SaaS Expert series I’ll be talking about scaling top SaaS companies. Meet #SaaS expert Jason Lemkin, Founder & CEO of @SaaStr , and hear what companies he recommends to create the right #product framework and scale a high-performing #SaaS company.

VP of Engineering 143

VP of Engineering Marketplace as a Service Scale SaaS 143

SaaStr

MARCH 19, 2021

Cloud Marketplaces. Then lastly, something BVP has seen grow rapidly over the last year is the emergence surge and cloud marketplaces, which help B2B businesses find each other and transact in the cloud. ? ? ? ? ? ? ?. We’re bringing S-M-B back with SaaS. Fintech and crypto players are changing financial services forever.

Cloud 273

Cloud Scale Payment Methods Payment Solutions 273

The Angel VC

MARCH 18, 2013

Here's another post in my series on DOs and DON'Ts for early-stage SaaS startups : 6th DO for SaaS startups Fill the funnel Or: Focus on inbound marketing, but try lots of things and double-down on what works In this post I'm going to write about lead generation for SaaS startups.

Scale 143

Scale Startup Marketplace as a Service SaaS 143

Point Nine Land

MARCH 10, 2020

A strategic analysis after evaluating multiple service marketplaces Over the past few years, I’ve come across a huge number of service (or labor) marketplaces: the countless Uber for X companies, the marketplaces for lawyers, therapists, cleaners, architects, construction workers; you name it. Sounds complicated?

Marketplace as a Service 59

Marketplace as a Service Strategy B2C Systems Review 59

Point Nine Land

MAY 22, 2020

Businesses, on the other hand, are stuck in the dark ages, often relying on the phone, email, fax and even pen and paper when it comes to ordering goods or services. Whilst consumer-facing marketplaces have become an essential part of our daily lives, business-to-business marketplaces are only just beginning to emerge.

Marketplace as a Service 83

Marketplace as a Service B2B Payments SaaS Payments 83

Hitenism

DECEMBER 26, 2016

2016 has been a year where knowledge has become freely available for anyone interested in knowing about all things SaaS. That’s because the people who are working in the SaaS industry or investing in these businesses are sharing much more of the details about all aspects of growing and scaling a SaaS business.

Scale 152

Scale SaaS Marketplace as a Service SMB 152

BetterCloud

MARCH 17, 2025

SaaS tools are fantastic, but keeping your tech stack from turning into a financial snowball can be tough. ets break down smart SaaS budgeting , so you can make your tech work for you, without blowing the bank. What is SaaS budgeting? Spend some time familiarizing yourself with the software you already pay for.

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

SaaStock

FEBRUARY 14, 2019

Latin America is undergoing a digital transformation, and the SaaS community is exploding as a result. The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. Its focus is on businesses in Big Data, mobile, and SaaS. Our agenda is a reflection of the ecosystem.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

AUGUST 29, 2022

10.000 SaaS CEOs, Founders, Revenue Leaders, and VCs will join us for 3 days of tactical content, networking, and epic evening events when the Cloud comes to San Mateo. Don’t Sell SaaS Like It’s 2012 with Reprise and Glasswing Ventures : Your SaaS-savvy customer will not fit into your rigid, outdated sales process. GET 20% OFF!

Scale 284

Scale Sales Hiring Marketplace as a Service B2B 284

FastSpring

SEPTEMBER 16, 2021

What makes a company choose one SaaS payment processing provider over another? In my conversations with software developers and technical founders over the years, I’ve heard how complicated these tech stack choices are to make. SaaS companies may not be the most likely target when it comes to payment fraud , but it does happen.

Payment Services 147

Payment Services SaaS Payments Merchant Services Payment Solutions 147

FastSpring

NOVEMBER 18, 2020

For app entrepreneurs and ecommerce store owners, the battle to be noticed in the marketplace is ongoing. For customers, the process of looking for apps to download usually takes place in one of the four leading app marketplaces; Google Play, Apple App Store , Windows Store, and the Amazon App Store. Is it safe? Let’s go ??.

Payment Methods 147

Payment Methods Payment Solutions Merchant Services SaaS Payments 147

The Angel VC

AUGUST 25, 2017

We will continue to focus on two business models: SaaS and marketplaces SaaS We use a broad definition of SaaS. Usually the first “S” stands for “software”, but sometimes it stands for “something”, e.g. a combination of software and hardware or software and data.

Investment 118

Investment Marketplace as a Service Blockchain Machine Learning 118

User Pilot

MARCH 5, 2025

That’s where customer engagement software comes in. How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports. But how do you track and strengthen these connections? Some engagement features in Userpilot.

Software Review 52

Software Review Engagement Software Scale 52

Think Strategies

MAY 21, 2018

Over the past year, I’ve had the privilege of becoming affiliated with the rapidly growing Catalant expert network which has enabled me to extend my consulting services to a wider assortment of enterprises seeking help with their Cloud strategies.

Cloud 100

Cloud Marketplace as a Service SaaS Consulting 100

Intercom, Inc.

JUNE 23, 2022

Software buying is undergoing a transformation, as is the case with many industries in the post-pandemic market. The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs.

Software Review 118

Software Review Trends Software Marketplace as a Service 118

FastSpring

FEBRUARY 15, 2024

Steep fees from platforms like the Apple App Store and Google Play can understandably cause game developers and app creators to look beyond the convenience and ubiquity of traditional app marketplaces, but restrictions from the platform providers have made it difficult. App stores also make it easy for app developers to distribute their apps.

Payment Methods 157

Payment Methods Payment Solutions Merchant Services Payment Services 157

SaaStr

FEBRUARY 6, 2023

More people are adopting cloud-based products across industries leading to rapid digital transformation and SaaS hypergrowth. Amazon now delivers goods and services to your front door within the hour. The problem they set out to solve was just being made worse—a common theme in the marketplace. billion dollars.

Travel 239

Travel Scale Marketplace as a Service Management 239

FastSpring

MARCH 8, 2024

SocialBee , a social media management platform and SaaS based in Romania, first started using FastSpring in 2018. However, as SocialBee utilizes many different ways to package and monetize their software as a service subscriptions, they began discovering new ways to test the FastSpring platform’s capabilities.

Merchant Services 158

Merchant Services Payments Subscription Payment Features 158

SaaStr

APRIL 30, 2022

It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. So the first question is what made SaaS so successful. Customers love SaaS products and tools because it simply works. Why do developers love SaaS products?

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

ChurnZero

FEBRUARY 8, 2022

ChurnZero, a leading Customer Success software platform, today announced it has been named to G2’s 2022 Best Software Awards, placing #31 on the Project Management Products list and achieving the highest rating for Customer Success software. How ChurnZero helps SaaS companies onboard new customers.

Software Review 98

Software Review Technical Review Software Marketplace as a Service 98