Totango

SEPTEMBER 17, 2019

Say your customer just completed onboarding quicker than the average user, but you missed the chance to recognize their success. The on-demand, customizable nature of today’s digital marketplace means customers have come to expect service providers to know their needs intimately and to meet them routinely. Cause and Effect.

Data 64

Data Marketplace as a Service Metrics Customer Success 64

User Pilot

JUNE 29, 2023

There are many fantastic examples to draw from across the SaaS marketplace. User documentation is any form of documentation intended for the end-user of a product or service. Once you’ve decided what to include in the documentation and how to present it, proceed by publishing it. What is user documentation?

Management 85

Management Technical Review Software Review Customer Support 85

Neil Patel

OCTOBER 24, 2020

Onboarding Process. During onboarding, make sure you maintain open dialogue to make the process smooth and fuss-free. At this stage, the consultant will present their tailor-made ideas and strategies to suit your business needs in front of you and your employees. You can also select a freelancer profile from these marketplaces.

Consulting 132

Consulting Sales Hiring Technical Review Sales Recruiting 132

SmartKarrot

AUGUST 29, 2022

Ensure a successful and robust onboarding experience for all new customers. Coordinate with Human Resources to hire, onboard, train, and retain new call center agents as required to meet department goals. Collaborate with cross-disciplinary teams to assemble client-facing presentation materials.

Customer Success 19

Customer Success Sales Hiring Marketplace as a Service Government 19

SmartKarrot

OCTOBER 21, 2021

Apply here: [link] Role: Customer Success Manager Location: Sydney, New South Wales, Australia Organization: Ingram Micro As a Customer Success Manager, you will serve as the technology expert for the own platform offerings, such as Ingram Micro Cloud Marketplace, Marketplace-as-a-Service, CloudBlue Rev, Go-To-Market-Hub, and more.

Customer Success 19

Customer Success Marketplace as a Service Technical Review Systems Review 19

SaaSOptics

MAY 19, 2022

The answer lies in your product or service’s value proposition. You have a poor onboarding process. Cold Outreach is when you contact and pitch your product/service to prospects with whom you have no prior relationship. . A public marketplace for templates, plugins, and software development agencies. Free Trials.

Acquisition 59

Acquisition Scale Strategy Software Review 59

Intercom, Inc.

JULY 11, 2019

As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Kaitlin: You’re the General Manager HubSpot’s Service Hub. Could you give me a bit of background on why HubSpot built Service Hub in the first place and the philosophy behind it?

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

Sales Hacker

JUNE 7, 2021

For example, a minimum number of maintenance technicians would be critical if you sell a field service app. When you onboard new salespeople or bring new products to market, you need to equip people with a solid understanding of the customer business activities and workflows served by your company’s solutions. Use cases you address.

Sales Recruiting 107

Sales Recruiting Payment Services Payment Methods Sales 107

SaaStr

MARCH 17, 2021

Employee Hiring and Onboarding. Finally, part of growing fast is being able to hire and onboard fast. Integration platform as a service ( iPaaS ) standardizes how integrations are built and managed across your organization. That’s why your HR team is crucial to your success. Integration Roadmap.

Scale 291

Scale Sales Hiring Technical Review Marketplace as a Service 291

SmartKarrot

JANUARY 25, 2022

The critical nature of software for business growth is a key reason for the exceptional growth of Software as a Service (SaaS) companies in recent times. In this write-up, we present to you the list of Top 20 SaaS companies in Australia. BugHerd provides top-notch services for bug tracking and website feedback.

SaaS Payments 10

SaaS Payments Payment Services Payment Methods Marketplace as a Service 10

How To Buy Saas

JULY 26, 2021

It offers you the best of services including Expert HR. It is an easy-to-use program to manage team collaboration and present projects on time. One of the most recognizable and best startup tools for hosting web service is best for speed, reliability, and excellent support. Check here for details. The platform is easy to use.

Payment Methods 52

Payment Methods Startup Payment Solutions Payments 52

SmartKarrot

JULY 16, 2021

Role: Director of Customer Success Location: Remote, San Francisco Bay Area Organization: OpenComp As a Director of Customer Success, you will build a global customer success organization to support customers from onboarding, activation, and training through to long-term multi-stage renewal and expansions projects.

Customer Success 10

Customer Success Healthcare Consulting Marketplace as a Service 10

User Pilot

OCTOBER 22, 2023

Three kinds of webinars are obvious options for increasing engagement: product onboarding webinars, ongoing product education (and upselling), and webinars announcing large product releases. Onboarding webinar example. An onboarding webinar is a great way to cover a lot of ground with new users in a very short amount of time.

Engagement 100

Engagement SaaS Onboarding Marketplace as a Service 100

Stax

DECEMBER 27, 2023

In this blog, we’re going to explain how merchant accounts work in both eCommerce and offline settings and what businesses need to consider when selecting a merchant services provider. A merchant account refers to a business bank account that allows businesses to accept electronic payments for goods and services. Chargeback fees.

Merchant Services 88

Merchant Services Payment Methods Payment Services Payment Solutions 88

SmartKarrot

MAY 13, 2021

Work collaboratively across departments to ensure customers are aware of all LeagueApps programs and services beyond the core platform. Expand the footprint in current customer accounts by driving product adoption and up-sell opportunities of licenses and services. Apply here: [link].

Customer Success 10

Customer Success Technical Review Marketplace as a Service Scale 10

Casey Accidental

OCTOBER 18, 2021

Growth: tuning the product experience so more people can connect to the current product’s value prop e.g. Uber improving driver onboarding. Building a consumer marketplace to drive incremental ticket sales to event creators. Julia, our CEO, had told me she wanted me to focus on growing the self-service business faster.

Technical Advisors 140

Technical Advisors Technical Review Scale Marketplace as a Service 140

How To Buy Saas

DECEMBER 1, 2020

SAAS is also abbreviated as software as a service. With so many SAAS getting visibility in online marketplaces, we found that new saas businesses are struggling hard to make it to the right set of customers. SaaS as we already understood is a software as a service. Start Listing your saas on Software and saas Marketplaces.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

BetterCloud

MAY 25, 2023

The rapid growth of SaaS adoption, expansion of the SaaS marketplace, need for cost optimization and efficiency, lack of visibility and governance, security and compliance concerns, and an increasing business focus on ROI and value optimization are all driving the increased importance of managing SaaS expenditure.

Outsourcing Services 52

Outsourcing Services Marketplace as a Service Management SaaS 52

Casey Accidental

OCTOBER 24, 2022

Eventbrite was historically a 50% sales and 50% self-service business. So, as we decided to take a bet on building an intuitive, self-service experience instead of masking user experience issues with human support, we really had to confront Belsky’s product lifecycle for the first time. Sounds expensive.

Scale 139

Scale User Experience Underperforming Technical Team Marketplace as a Service 139

SaaStr

NOVEMBER 7, 2019

Romain Huet : Of course, besides the brand I mentioned earlier like, Google, Apple and Facebook, and so on, a lot of marketplaces also like Uber and Airbnb they tend to think of themselves as platform because they have the buyers and the sellers connecting to each other. Let’s start with our five key steps.

Payments 119

Payments Merchant Services Payment Solutions Payment Services 119

SaaStr

SEPTEMBER 27, 2019

268: Ryan Bonnici is the CMO @ G2, the company that allows you to get the right software and services for your business with over 897,000 user reviews to help you make smarter buying decisions. How you can tailor onboarding to customers. Marketing is the customer service function, etc. Missed the session? Harry Stebbings.

Sales Hiring 131

Sales Hiring Sales Recruiting Scale Software Review 131

Chart Mogul

SEPTEMBER 15, 2023

Source 16 Startup Metrics by Jeff Jordan, Anu Hariharan, Frank Chen, and Preethi Kasireddy, a16z We have the privilege of meeting with thousands of entrepreneurs every year, and in the course of those discussions are presented with all kinds of numbers, measures, and metrics that illustrate the promise and health of a particular company.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

yoursales

JANUARY 28, 2022

With the launch of the Pipedrive Marketplace a very wide range of third party apps & integrations. Seidat - The easiest way to manage sales decks and proposal presentations. Showell - Fast and Easy Sales Enablement Platform and Presentation App for Productive Teams. ZeroBounce - Award-Winning Email Validation Service.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

SaaStr

MAY 15, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. So, our products and services are around how can we help companies utilize open source more effectively, more securely, more responsibly, as well as contribute. You can see the full video here. Harry Stebbings.

Sales Hiring 195

Sales Hiring Scale Technical Review Outsourcing Services 195

OpenView Labs

AUGUST 24, 2021

In Privy’s case, partnering with email service providers (ESPs) makes sense because Privy’s primary purpose is growing email lists by getting more contacts, and ESPs generally base their pricing on the number of contacts on a list. Privy and ESPs are aligned on a shared mission, and the services they offer are intrinsically complementary.

Scale 100

Scale Strategy Merchant Services Marketplace as a Service 100

Totango

MAY 1, 2020

Retaining existing customers is especially important during uncertain economic times, when fewer new customers may be signing on with your service. The prevalence of recurring subscription and Software-as-a-Service arrangements means the majority of customer value is realized over time, rather than being captured at a single sales event.

Retention 62

Retention Software Management Marketplace as a Service 62

OpenView Labs

SEPTEMBER 24, 2019

The number of apps created by independent developers was steadily growing, so in 2009 the Atlassian Plugin Exchange was born, which evolved into Atlassian Marketplace by 2012. The Marketplace today is a professional app discovery website, generating $300 million in purchases annually. Zero-friction onboarding.

Payment Solutions 47

Payment Solutions Outsourcing Services Payment Methods Marketplace as a Service 47

How To Buy Saas

JANUARY 1, 2021

Your course gets the advantage of getting promoted in these online course platform marketplaces. Online Course Marketplace. Online Course Marketplaces. In a course marketplace, the course you create becomes part of a catalog and you get an existing student base to sell online courses to. Onboarding management.

Payment Methods 98

Payment Methods Payments Payment Solutions Marketplace as a Service 98

User Pilot

MARCH 29, 2024

Digital marketing : Target potential customers online by attracting them to your online marketplace or website. As a product growth brand, Userpilot's webinars discuss everything from product analytics to SaaS product metrics, user onboarding best practices, and user feedback techniques. Boost engagement and drive conversion!

Branding 90

Branding Social Media Technical Review Software Review 90

SaaSX

FEBRUARY 26, 2020

Today’s digital marketplace is a vast and wild place. Consider too, that, once you embark on a channel partnership, you’ll be required to train your partner in the best techniques for presenting your product to consumers. It can get a little lonely out there. But don’t worry––we can help you jumpstart the process. . Ask yourself: .

Outsourcing Services 93

Outsourcing Services Strategy Underperforming Technical Team Technical Advisors 93

Intercom, Inc.

MAY 10, 2018

Switching to a different service is something that takes a lot of effort. Andrew: I started on the driver side of the business, and as everyone knows about marketplaces, the supply side is often the trickiest, hardest side. I saw both sides of the marketplace, which was a lot of fun. Adam: Favorite recent onboarding experience?

Acquisition 224

Acquisition Marketplace as a Service Retention Startup 224

SaaStr

JULY 11, 2019

Fast forward three years later, we actually were invited to the White House to present to President Obama and his team about how TaskRabbit and the technology platform could be used to connect people in disaster recovery and relief situations. The marketplace was doing well. Investors were not as onboard in the beginning.

Scale 116

Scale Marketplace as a Service Sales Recruiting Scaling 116

Upscope

MAY 25, 2021

Install marketplace apps for Intercom, Zendesk, Frontapp. If we do have a custom app you'd need to install both the Upscope javascript snippet and install the Upscope app from their marketplace. If there's a live chat service we don't integrate with then the above is one method of creating that integration. custom_fields: [{.

Development 52

Development Marketplace as a Service New CTO CTO 52

SaaStr

NOVEMBER 21, 2020

What is the right way to onboard them? If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. And there’s a lot of benefit to running a software as a service, in general. You might sell it through Facebook marketplace. When is the right time?

SaaS Payments 257

SaaS Payments Scale Payment Services Payment Solutions 257

User Pilot

NOVEMBER 4, 2020

Onboarding. This can save you a lot of time when getting your service up and running. Sure, Zapier and ITTT can integrate a lot of services, but this type of bespoke connection is always a little insecure and difficult to work around. Onboarding. Onboarding is surely one of the single most important UX factors.

SaaS Payments 92

SaaS Payments Payment Methods Payment Solutions Payments 92

Totango

MARCH 29, 2022

This is achieved through a number of features such as ready-to-go templates that can be found in the customer journey marketplace. Keeping entire teams up-to-date on customer health is key to being able to accurately anticipate customer needs — both in the present and future.

Engagement 93

Engagement Scale Marketplace as a Service Retention 93

OpenView Labs

SEPTEMBER 3, 2020

Culture helps a company define itself, attract the right team members and customers, and differentiate in the marketplace. There was no agenda, and no presentations,” she said. “It Amazon’s Cloud (Amazon Web Services) division, for example, sends out new hire kits that include coffee mugs and t-shirts.

Scale 98

Scale Scaling Underperforming Technical Team Company Culture 98